88 results found

1. "Subscribing To" or "Liking" a Newly Posted Activity To Receive Updates About It

   The activity email notification is great but often times it notifies me of activities that have been posted but are not open for registration.

   It would be great if I, as a hopeful participant, am notified about an activity I'd like to register for at some point. If I could "like it" or show interest by "subscribing" to the activity that way I can get updates if anything changes regarding the activity (e.g., roster fills, registration date changes, trip cancelled, etc.). The number of "likes" or "subscribers" could be visible on the activity page to notify other participants of levels of interest by other mountaineers in said activity. This type of information could also be useful to the trip leader in case they wish to expand the roster or lead another similar activity in the near future. This info could also be pertinent to committee and branch leaders who wish to see what specific activities or destinations are drawing interest without having to poll the membership.

   At minimum, it would be nice to get a reminder email 24 hours (or a user selectable time) in advance of the registration opening date/time for an activity I'm interested in rather than having to set calendar reminders on my own to come back to an activity.

   The activity email notification is great but often times it notifies me of activities that have been posted but are not open for registration.

   It would be great if I, as a hopeful participant, am notified about an activity I'd like to register for at some point. If I could "like it" or show interest by "subscribing" to the activity that way I can get updates if anything changes regarding the activity (e.g., roster fills, registration date changes, trip cancelled, etc.). The number of "likes" or "subscribers" could be visible on the activity page to notify other participants of levels… more

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   Proposed  ·  1 comment  ·  Activities  ·  Delete…  ·  Admin →
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2. Notify course participants when new field trip/lecture within the course is posted

   Once a course is live, leaders can add new field trips and lectures to the course offering. However, participants are often unaware of these additions unless course or activity leaders notify them manually through email or other channels. The Youth Team is currently exploring solutions to automatically notify course students when new activities are added. This system could eventually be expanded to adult courses as well, reducing the administrative burden on leaders by ensuring participants are automatically informed via email.

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   Proposed  ·  0 comments  ·  Courses, Clinics & Seminars  ·  Delete…  ·  Admin →
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3. Allow markup formatting for Carpool Preferences notes

   The Carpool Preferences widget provides a "notes" section which allows for free-form content to be provided by the users. This can provide useful information for other participants such as the type of car, passes you have, expected reimbursement rates, etc. A participant may organize this information so it's easily consumed by the reader. The problem is that the formatting is only preserved when viewing the "notes" section in the edit view. When a participant tries to read it, all formatting is removed (e.g. newlines are removed) which can make it very difficult to read the content. This undoes any attempt someone made so that others would have an easier time reading these notes.

   E.g.

   The following:

   I drive an XYZ that seats up to N people.
   
   - Passes: I carry a Discover Pass and NW Forest Pass
   - Reimbursement Expectations: I appreciate being reimbursed N cents per mile driven.
   

   turns into

   I drive an XYZ that seats up to N people.- Passes: I carry a Discover Pass and NW Forest Pass- Reimbursement Expectations: I appreciate being reimbursed N cents per mile driven.
   

   The Carpool Preferences widget provides a "notes" section which allows for free-form content to be provided by the users. This can provide useful information for other participants such as the type of car, passes you have, expected reimbursement rates, etc. A participant may organize this information so it's easily consumed by the reader. The problem is that the formatting is only preserved when viewing the "notes" section in the edit view. When a participant tries to read it, all formatting is removed (e.g. newlines are removed) which can make it very difficult to read the content. This undoes any attempt… more

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   Proposed  ·  0 comments  ·  Members  ·  Delete…  ·  Admin →
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4. Provide for small window of time for conflicting activities to allow member to choose between the two.

   The problem I experienced was that I was interested in a particular activity. I figured it would be a popular activity so I wanted to register as soon as the registration opened. When I tried to do that, I noticed the registration window was greyed out and I saw a message that I had a conflicting activity scheduled. I quickly went back to my list of activities and cancelled the one in conflict which had a waitlist of about 5 but I was a confirmed participant (of the two, my preference would have been for the new activity). In the short time it took to cancel the other activity, the new activity had already filled up so I could not register (could only get on waitlist). But now I had cancelled the other trip and lost my spot there. So now I have no activities for that day! Very frustrating. My idea is to allow a short window of say, one hour, that a person can have conflicting activities and they have to choose between them within that hour or the decision will be made for them. Not sure how this could be programmed in to be automated but it sure is frustrating to lose a spot. We should be able to choose between activities without risking losing out on both.

   The problem I experienced was that I was interested in a particular activity. I figured it would be a popular activity so I wanted to register as soon as the registration opened. When I tried to do that, I noticed the registration window was greyed out and I saw a message that I had a conflicting activity scheduled. I quickly went back to my list of activities and cancelled the one in conflict which had a waitlist of about 5 but I was a confirmed participant (of the two, my preference would have been for the new activity). In the… more

   5 votes

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   Priority  ·  AdminDevin Lampe (Technical Experience Manager, The Mountaineers) responded

5. Self populating cell meet place and time

   Create a self populating cell that when you’re posting or developing your template for the activity, There’s usually several options to launch from, and the cell could populate on the condition when you select where you were going to launch from it tells you or populates the cell with the meeting place and have an option in the cell that allows for time inputs of meet time and launch time and maybe an option for pre-launch meeting time This would eliminate. This could eliminate the current meat, place and time box completely. Leader could have the notes in there and put whatever they want in there. They don’t even have to talk about that where it is and nobody can Short cut it. You could put the Cell under the information area like where it shows wind and currents right before participants size. So it’s right at the top when you open it and you see that it’s such and such Park. That’s where it is directly below the description that the leader puts in describing where they’re going and such. I’ll consider this critical. Might be an answer to the frustration leaders are having communicating information to prospective applicants

   Create a self populating cell that when you’re posting or developing your template for the activity, There’s usually several options to launch from, and the cell could populate on the condition when you select where you were going to launch from it tells you or populates the cell with the meeting place and have an option in the cell that allows for time inputs of meet time and launch time and maybe an option for pre-launch meeting time This would eliminate. This could eliminate the current meat, place and time box completely. Leader could have the notes in there and… more

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   Priority  ·  AdminDevin Lampe (Technical Experience Manager, The Mountaineers) responded

6. Add more details to Activity/Course alert emails

   When a new activity alert is sent, it would be good to include more details such as summary, leader notes and description. There are many trips that are for a specific audience and it becomes tiring to click on all the trips and get disappointed to not find a trip to register for. Even if we can add a summary to them (as we now see in the find activities page on the website), we at the committee level can ensure the leaders and important info in the summary, especially if the trip is restricted to a specific audience.

   • Submitted for KD

   When a new activity alert is sent, it would be good to include more details such as summary, leader notes and description. There are many trips that are for a specific audience and it becomes tiring to click on all the trips and get disappointed to not find a trip to register for. Even if we can add a summary to them (as we now see in the find activities page on the website), we at the committee level can ensure the leaders and important info in the summary, especially if the trip is restricted to a specific audience.

   • Submitted… more
   3 votes

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   Priority  ·  AdminDevin Lampe (Technical Experience Manager, The Mountaineers) responded

7. New Policy Rollout

   Require that any new, approved policies include, as separate document, plan for implementation by volunteer leaders and name of person on staff who will be contact point for roll-out support.

   3 votes

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   2 comments  ·  Volunteers  ·  Delete…  ·  Admin →
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   Priority  ·  AdminDevin Lampe (Technical Experience Manager, The Mountaineers) responded

8. Include the "audience" field in the activity search results

   Activities allow for scoping them to a specific audience/affinity group via the "audience" field. In the activity search page, the audience can be used to filter activities targeting a specific audience. The issue is that the activities that appear in the search do not specify their intended audience. The result is that the audience is only known once the activity page has been opened. It would help if the audience was included in the activity info summary that's provided in the search results so that prospective participants can more effectively identify the audience of the activity they're looking at.

   A screenshot with added text has been added to help demonstrate why this feature would be helpful.

   Activities allow for scoping them to a specific audience/affinity group via the "audience" field. In the activity search page, the audience can be used to filter activities targeting a specific audience. The issue is that the activities that appear in the search do not specify their intended audience. The result is that the audience is only known once the activity page has been opened. It would help if the audience was included in the activity info summary that's provided in the search results so that prospective participants can more effectively identify the audience of the activity they're looking at.

   A… more

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   0 comments  ·  Search  ·  Delete…  ·  Admin →
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   Priority  ·  AdminDevin Lampe (Technical Experience Manager, The Mountaineers) responded

9. Allow us to see feedback given by trip leaders

   Currently trip leaders post feedback on trips but it is invisible for us. Suggest to make it visible but like not editable. That way it is all transparent and we can see what is the feedback and can follow up as needed.

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   0 comments  ·  Members  ·  Delete…  ·  Admin →
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   Priority  ·  AdminDevin Lampe (Technical Experience Manager, The Mountaineers) responded

   This idea is moving to priority. At a minimum, we can look to see how our registration emails can be reformatted for phone/email providers to recognize the event for easy auto-saving.

10. Improve Functionality for Overlapping Enrollment Badges

    Today, enrollment badges work as follows:

    • When someone is added to a course with an "enrollment" badge - they are added to that badge's roster and the expiration date is set based on that course.
    • If a student is added to a course with an enrollment badge that they already have - the badge's expiration date is updated to reflect whatever the newest course's expiration date is.
    • Once a student completes a course, the enrollment badge is removed. It does not matter what course originally created the badge and/or what the expiration date.

    It is uncommon for courses to share the same enrollment badge for students, but there are cases of this (intermediate climbing courses). Ideally the system would not remove the enrollment badge upon completion of a course if someone is still enrolled in a course that contains that enrollment badge.

    Today, enrollment badges work as follows:

    • When someone is added to a course with an "enrollment" badge - they are added to that badge's roster and the expiration date is set based on that course.
    • If a student is added to a course with an enrollment badge that they already have - the badge's expiration date is updated to reflect whatever the newest course's expiration date is.
    • Once a student completes a course, the enrollment badge is removed. It does not matter what course originally created the badge and/or what the expiration date.

    It is uncommon for courses to share… more

    3 votes

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    0 comments  ·  Courses, Clinics & Seminars  ·  Delete…  ·  Admin →
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    Proposed  ·  AdminDevin Lampe (Technical Experience Manager, The Mountaineers) responded

    Given it only impacts a few courses, this is not a high priority. However, if this is something we can easily accomplish or can be tied to another piece of work that is prioritized, it would be great to have this changed.

11. Allow setting start and end times, not just dates

    Currently, when an activity is created, you can put either one or multiple days, but cannot select the times. This is fine for hikes, which can have the date and time listed in the notes, but for meetings at the Program Center or other course activities that have multiple activities in one day, it would be beneficial to be able to set the timing for the activity as well.

    This could possibly also solve the problem of someone being unable to join a short hike in the morning of the same day that they have a zoom meeting at 7pm if both items use start/finsih times.

    Currently, when an activity is created, you can put either one or multiple days, but cannot select the times. This is fine for hikes, which can have the date and time listed in the notes, but for meetings at the Program Center or other course activities that have multiple activities in one day, it would be beneficial to be able to set the timing for the activity as well.

    This could possibly also solve the problem of someone being unable to join a short hike in the morning of the same day that they have a zoom meeting at 7pm… more

    10 votes

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    2 comments  ·  Activities  ·  Delete…  ·  Admin →
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    Priority  ·  AdminDevin Lampe (Technical Experience Manager, The Mountaineers) responded

    This idea is moving to priority. At a minimum, we can look to see how our registration emails can be reformatted for phone/email providers to recognize the event for easy auto-saving.

12. Allow Course Leaders/Admins to Edit Participant's Registration Datetime

    Today, Leaders can edit the registration datetime for their Activities. This allows them to manage the waitlist order by changing the dates as needed. This idea is to allow the same functionality for Courses.

    Added by Devin for Annora Ayer

    5 votes

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    4 comments  ·  Courses, Clinics & Seminars  ·  Delete…  ·  Admin →
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    Priority  ·  AdminDevin Lampe (Technical Experience Manager, The Mountaineers) responded

    This idea is moving to priority. At a minimum, we can look to see how our registration emails can be reformatted for phone/email providers to recognize the event for easy auto-saving.

13. Alerts & Notifications for Events

    Create a notification alert option for events, similar to alerts for courses or activities.

    15 votes

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    2 comments  ·  Events  ·  Delete…  ·  Admin →
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    Priority  ·  AdminDevin Lampe (Technical Experience Manager, The Mountaineers) responded

    This idea is moving to priority. At a minimum, we can look to see how our registration emails can be reformatted for phone/email providers to recognize the event for easy auto-saving.

14. Customizing Branch-Specific Blog Ribbons

    Create a feature that allows branches to have more customization privileges over their branch-specific blog ribbon. Often, staff-created blogs will receive the "All Branches" tag, and a branch's specific blog (like an upcoming branch event) will get buried beneath other org update blogs (and in some cases, entirely removed from the branch blog ribbon due to the amount of newer content).

    2 votes

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    0 comments  ·  Content  ·  Delete…  ·  Admin →
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    Priority  ·  AdminDevin Lampe (Technical Experience Manager, The Mountaineers) responded

    This idea is moving to priority. At a minimum, we can look to see how our registration emails can be reformatted for phone/email providers to recognize the event for easy auto-saving.

15. Allow leaders to set a later opening date for instructor/assistant sign up

    Allow activity leaders to set a later opening date for instructor/assistant leader sign up for an activity. Right now, you can only set a registration date for participants. Instructor opening date is automatically open as soon as the activity is on the website. This allows instructors/assistant leaders to sign up for activities potentially before the leader is ready for sign ups -- for instance, while a course is in the unpublished status, or when an activity is a backup date that the leader might not want to fill until the originally scheduled date is canceled. It would be better in such circumstances if the leader could set a later date for instructor/assistant leader sign up.

    Allow activity leaders to set a later opening date for instructor/assistant leader sign up for an activity. Right now, you can only set a registration date for participants. Instructor opening date is automatically open as soon as the activity is on the website. This allows instructors/assistant leaders to sign up for activities potentially before the leader is ready for sign ups -- for instance, while a course is in the unpublished status, or when an activity is a backup date that the leader might not want to fill until the originally scheduled date is canceled. It would be better in… more

    12 votes

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    0 comments  ·  Activities  ·  Delete…  ·  Admin →
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    Priority  ·  AdminDevin Lampe (Technical Experience Manager, The Mountaineers) responded

    This idea is moving to priority.

16. Allow users to add items to Promo Codes based on product/activity characteristics

    Currently, items that are on promotion can only be added per product. For large promotions, this is very tedious as it requires users to add products one by one. If we could add a category of products to a promotion, this would save significant amounts of time. Example - Add All Green Trail Maps to a promotion.

    1 vote

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    0 comments  ·  Books  ·  Delete…  ·  Admin →
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    Priority  ·  AdminDevin Lampe (Technical Experience Manager, The Mountaineers) responded

    This idea is moving to priority. At a minimum, we can look to see how our registration emails can be reformatted for phone/email providers to recognize the event for easy auto-saving.

17. Display discounted pricing for Books/Activities

    Right now, if you change the price of a book or activity for a "sale", there is no way to distinguish that new sale price for the past regular price. The ask is to create a way to clearly call out discounted prices.

    • 

    4 votes

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    Proposed  ·  1 comment  ·  Infrastructure  ·  Delete…  ·  Admin →
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18. Change Author Contributor Types to Match Onyx

    The contributor types that the website can accept and that Onyx accepts differ. This requires the team to select a certain role to sync to Onyx and then change it to sync to the website. The reason they are different is so that the website contributors reads "Photography by __" vs. "Photographer __'. If we can separate the way that Acumen syncs with the website from what is presented on the web page we should be able to use the roles Onyx requires.

    2 votes

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    Proposed  ·  1 comment  ·  Books  ·  Delete…  ·  Admin →
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19. Delayed Send for Auto Email for Activities/Events

    I like to hold off on sending emails until the 1-2 days before and the registration has been closed. These emails include things like my personal number, weather conditions, and overall serve as a reminder. Most people find accessing an email from a phone easier than accessing it from the website (and I don't want to include my phone number on postings).

    Sometimes the ideal time to send an email conflicts with other activities (ie I might be leading a conditioning hike or doing a race the night before a morning run). To get around this, I will sometimes send an email 2-3 days before, but then new people join and I don't get a chance to email them before the event.

    It would be great if I could input the email into the activity somewhere, schedule a time to send, it would auto-send on that specific date/time, then get send to any additional registrants who sign up after the originally scheduled time.

    I like to hold off on sending emails until the 1-2 days before and the registration has been closed. These emails include things like my personal number, weather conditions, and overall serve as a reminder. Most people find accessing an email from a phone easier than accessing it from the website (and I don't want to include my phone number on postings).

    Sometimes the ideal time to send an email conflicts with other activities (ie I might be leading a conditioning hike or doing a race the night before a morning run). To get around this, I will sometimes send… more

    8 votes

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    0 comments  ·  Activities  ·  Delete…  ·  Admin →
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    Priority  ·  AdminDevin Lampe (Technical Experience Manager, The Mountaineers) responded

    This idea is moving to priority. At a minimum, we can look to see how our registration emails can be reformatted for phone/email providers to recognize the event for easy auto-saving.

20. People Search

    This was spawned off from an existing thread:
    https://feedback.mountaineers.org/forums/273688-general-feedback/suggestions/37230223-integrate-fuzzy-logic-to-text-search-gh2837

    It was clear that "fuzzy search" as implemented there did not translate into a good people search experience.

    BACKGROUND

    Currently, the only way to search for members (contacts) is through the sitewide search mechanism. While we have dedicated search pages for "Find Activities", "Find Routes & Places" and "Find Courses, Clinics & Seminars", we have no such dedicated page for finding members. Your options are to either find them on some roster you have access to or to rely on the sitewide search.

    The problem is that the general sitewide search is not tuned to finding people, and when applied in this use case, it does a terrible job unless you get the member's name (first and last) EXACTLY right.

    Examples:
    "Travis Prescot" Finds ZERO hits, even though the most logical result should be "Travis Prescott"
    https://www.mountaineers.org/search#SearchableText=Travis+Prescot&b_start=0&type=mtneers.contact

    "Danielle G" returns a whole lot of "Dan"s and "Daniel"s, most of which don't have a last name starting with G, and few "Danielle"s.
    https://www.mountaineers.org/search#SearchableText=Danielle+G&b_start=0&type=mtneers.contact

    This can be improved by putting a wildcard after the G
    "Danielle G" still returns a bunch of "Dan"s and "Daniel"s but more "Danielle"s and at least most of the last names actually start with G! However, the average user of the website is NOT going to know how to use wildcards in search, so this is not a workable solution.
    https://www.mountaineers.org/search#SearchableText=Danielle+G&b_start=0&type=mtneers.contact

    And finally, an exact search for "Danielle Graham" returns me two results, both with this name, but the top search result has no information whatsoever.
    https://www.mountaineers.org/search#SearchableText=Danielle+Graham&b_start=0&type=mtneers.contact

    Bottom line, all of these non-exact search results are awful, and the exact search result could be improved.

    REQUEST

    Please add a "Find Members" search page that is tuned, optimized and tailored to finding members.

    Assume wildcards--we should never force users to put them (it's a techy trick that is not intuitive to regular users). That means if I put "Daniell" it should match "Danielle" but NOT "Dan", "Daniel" or anything else.

    In terms of the number of actual search fields, one is ideal, but only if it actually produces good results. If it doesn't then consider having multiple search fields:

    • First Name
    • Last Name
    • Email
    • Username

    Right now the general search field works for email and username ONLY if they are exact (otherwise it turns up nothing) but has serious problems generating rational results with a single search for first and last name.

    Since the search is specific to people, it should have facets relevant to finding people.

    • Checkbox for "Show expired members" (should default to off)
    • Checkbox for "Show guest members" (default to on?)
    • Multicheckbox for Branch affiliation
    • Committee Affiliation ("tag" style field where you type and it autocomplets)

    This was spawned off from an existing thread:
    https://feedback.mountaineers.org/forums/273688-general-feedback/suggestions/37230223-integrate-fuzzy-logic-to-text-search-gh2837

    It was clear that "fuzzy search" as implemented there did not translate into a good people search experience.

    BACKGROUND

    Currently, the only way to search for members (contacts) is through the sitewide search mechanism. While we have dedicated search pages for "Find Activities", "Find Routes & Places" and "Find Courses, Clinics & Seminars", we have no such dedicated page for finding members. Your options are to either find them on some roster you have access to or to rely on the sitewide search.

    The problem is that the general sitewide search… more

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    In Progress  ·  AdminDevin Lampe (Technical Experience Manager, The Mountaineers) responded

    This idea is moving to in progress! We are working to build out a member specific search page which will provide a place where members can 1) Search for members using a test search that uses wildcards automatically 2) Filters for membership status 3) Filters for branch. Depending on its adoption we can increase the features to include committee affiliation but that is more complicated.