General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any forum idea and will be notified of status changes to that idea. Your feedback helps us prioritize projects and improvements for our organization. We receive lots of great ideas, so please search the forum first before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation of your idea and how it benefits The Mountaineers. If you want to learn more about what has already been developed and what is up next, please visit our Technology Blog. Thank you for your participation!

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  1. More speed, please GH3433

    It is taking such a long time now to post and edit activities, load pages, etc. I spend a lot of time waiting after pushing "Save" and "Edit" buttons. Sometimes, the system times out. Other times, it's not clear if pushing the Save and Edit buttons even worked. It is 10-15 seconds here and there, but it adds up when one is doing a lot of editing, posting, roster clean up, etc. Thank you.

    30 votes

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    23 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →

    We just made several changes aimed at improving website speed, particularly for loading the My Activities pages and searches like Find Activities.

    For the My Activities, the page header and current/future activities should now load immediately (worst case in a few seconds). “Loading” is displayed while the past activities are being compiled. How long it takes to display them depends on how many there are, but load times should be much faster now.

    To view your My Activities page, you might also need to refresh that page. With all the improvements, it’s probably also a good idea to clear your browser’s cache and then reload your My Activities page.

    Please add a comment here if you’re having any issues or if the response time is still very slow. And please include the details: (1) a link to the page and (2a) how long it took to load that page (use…

  2. Make Header Only Toggle Between Publishing/Programs on Click GH2872

    With the most recent 3.1 update to mountaineers.org, the header changed so that it's "responsive" when you mouseover either "The Mountaineers" or "Mountaineers Books". In the past, you had to click on one to toggle, and now the header menu will change if you mouseover (either on purpose or on accident).

    As a super-user, this is frustrating because I often end up in the wrong environment on accident then have to revisit the header to get back to the proper menu items.

    Please change it back to swap only on clicks.

    16 votes

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    13 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  3. Photo Captions and Credit for Images GH2473/2788/2789/2802

    Give authors photo credit and add captions to image son our website. Just small text underneath the photo for a brief caption and photographer credit.

    15 votes

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    High Priority  ·  5 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  4. Improve (Prevent) Header Switching When Viewing Content SD632

    As a site visitor keep the universal header selection and global (section or subsite?) header (The Mountaineers or Mountaineers Books) displayed until I choose to switch so that I do not have a jarring navigation experience while I am browsing the site.

    6 votes

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    1 comment  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  5. Make Date/Time Calendar widget a consistent format

    Across the site I have discovered that the date/time calendar widget is not in the same format (some have Saturday/Sunday at the beginning/end of the week; others have Sat/Sun at the end of the week). In general this is fine, but when you're adding LOTS of activities for entire program year it's significantly more time consuming because you have to pay closer attention to which day you are clicking. And, there's a higher likelihood of choosing the wrong date because visually it is in a different location on each calendar widget. It would be preferred if all calendar widgets had…

    3 votes

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    Medium Priority  ·  1 comment  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  6. When Copying a Blog Post Do NOT Copy Comments GH2497

    When copying a blog post do not copy any associated comments. Sometime we copy a blog post as the starting point for a new blog post. One example is our "10 Essential Questions" blog.

    3 votes

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    Medium Priority  ·  0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  7. Promo Codes: Dollar Amount Discount for "Entire" Shopping Cart SD410

    As a site visitor allow me to use a promo code that gives me a dollar amount discount on everything in my shopping cart up to the total amount of items in my shopping cart that qualifies.

    This could be quite useful for volunteer recognition.

    3 votes

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    Low Priority  ·  0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  8. Promo Code: Bulk Discount for Purchasing from a Series SD484

    As a site visitor let me use a promo code to get a bulk discount when I purchase a bunch of items from the same series (e.g. books in the Day Hiking series or backpacking courses/clinics). So we define "series" as any group (or bundle) of items of any kind (books, courses, etc.) that have to be in the cart for the discount to be applied.

    3 votes

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    Low Priority  ·  0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  9. First Nation Land Acknowledgement

    I recommend placing a First Nation land acknowledgement statement on the bottom of The Mountaineers webpages. As an organization, we should recognize the ancestors and current stewards of the lands we live, work, and recreate on. A great example of this is already on the Braided River website/webpages. https://www.braidedriver.org/

    2 votes

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    In Review  ·  0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  10. Promo Codes: Bulk Discount SD332

    As a site visitor let me use a promo code to get a bulk discount when I purchase a bunch of the same items or types of items (e.g. books, merchandise).

    2 votes

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    Low Priority  ·  0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  11. Promo Codes: Discounts that trigger when someone fulfills a requirement SD521

    As a site visitor let me use a promo code to get a discount that applies when I hit certain prerequisites. For example, spend $100 get a 20% discount, or buy 6 books get free shipping.

    2 votes

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    0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  12. Road condition

    It can be a little difficult to get a clear idea about road conditions from the activity description. It would be helpful if a section is added specifically for this purpose.

    The description can include weather factors (such as snow, ice), road quality (fully paved, gravel, large potholes), and lastly type of cars preferred (accessible for all cars, accessible for 4WD, tire chains required).

    This would help participants plan better, arrange carpools if needed. It would also reduce the need for organizers to respond to individual questions from participants regarding road conditions.

    1 vote

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    New  ·  1 comment  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  13. Phone Hyperlink

    Taking a phone call today from a member, they were frustrated that a when they viewed a phone number on mountaineers.org from their phone browser, they were not able to click on it and have it automatically call. They see this feature on other websites and would like to submit it for improvement for ours.

    1 vote

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    New  ·  3 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  14. SSO and Salesforce integration for MyTurn gear library database

    We'll be transitioning to MyTurn in Fall 2021-Winter 2022 to manage our Gear Library inventory and lending. In an ideal world, I'd love to have SSO between MyTurn and The Mountaineers website, and to also have MyTurn data import into Salesforce so we can track lending against other member activity.

    1 vote

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    0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  15. Phone Number Validation

    I noticed in one of my activities that a member put their e-mail in the phone number field. This should not be allowed. Phone numbers should require validation to ensure that they satisfy the expected format.

    1 vote

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    Medium Priority  ·  0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  16. Add email alert for canceled activities

    Seems as if several outings I was interested in for this summer have been canceled including one I was going to register for today. It would be great if a message about cancellations could go out in the same fashion as announcements for new activities so we don't hold dates open on our calendars or make travel arrangements for events which aren't taking place.

    1 vote

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    Low Priority  ·  2 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  17. Sync Alerts & Notifications Preferences to Salesforce GH3230

    Sync Alerts & Notifications preferences to Salesforce so that we have added information on engagement and website feature use.

    1 vote

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    Medium Priority  ·  0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  18. Allow Site Admins to Delete Comments GH2498

    Allow Site Admins (i.e. Staff group) to delete comments on content items. So far we mostly have comments on blogs. This is needed for improved comment moderation.

    1 vote

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    0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  19. Sync Promo Code Data to Salesforce GH2966

    Sync the promo code data to Salesforce so that we can better report on promo codes, know when one that is scheduled goes live, know when one expires, and know if one was published.

    1 vote

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    Medium Priority  ·  0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  20. Revise Save Data Adapter View GH2941

    The PFG "Save to Data" adapter view (see attached) make it seem to easy to delete the entire data set, because the "Clear Saved Input" button is too prominent. I think it would be best is the big blue button were changed to be "Download Saved Data" and we add a "Clear saved data" link at the right of the page.

    1 vote

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    0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
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