General Feedback
This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.
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731 results found
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Provide more detail for course-related activities in 'Manage Registration' signup box
Right now when you click on Manage Registration for a course related activity all you can see in the signup box is the name of the activity, the date, and a Request Leader Permission link. We have different mentors posting these activities for their students but the leader of the activity isn't visible in the signup box (plus the formatting is terrible). The students have to flip back and forth between the activity listing imbedded in the course and the Manage Registration box to know who they're signing up with. Would be great to have everything that a student might…
14 votes -
Website Performance Improvements
In recent months it's been reported that at times, our website is slow to respond and also times out with a 503 or 502 error message.
22 votesIn Progress ·
AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
NOTE: Our website will be down from 9pm on Wed, Mar 29 to roughly 9am on Thu, Mar 30 to install the updates in Phase 4.
Overall Status: Phases 1 to 3 are complete, and Phase 4 is in progress.
Phase 1
- Completed Jul 2022
- We implemented nine items aimed at improving our website’s performance, three more than we had previously identified. They have resulted in a modest increase in our website’s speed/response time, and should significantly reduce, if not nearly eliminated 502 and 503 "timeout" errors.
Phase 2
- Completed Aug/Sep 2022
- We migrated/updated our core content types from archetype to dexterity type. While it will not directly lead to any website performance improvements, this is an important step that gets us closer to a suite of updates that will give us a significant website performance increase.
Phase 3
- Completed Feb 2023
- We migrated…
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Easier to see instructor opportunities: Combine instructor opportunities and add them as a filter with all other activities
Make it easy to see instructor opportunities for courses and clinics by showing them directly in the 'find activities' page. Today, when one selects 'find activities' they see 18 types of activities including hiking, scrambling, sea kayaking. But to see course instructor opportunities one has to click on 'volunteer' --> 'volunteer with us' --> scroll halfway down to click on 'find instructor opportunities'.
As a volunteer-led organization, it's important to make finding instructors as low-friction as possible and putting 'instructor opportunities' in the same page with all the other activities will go a long way in giving our members that…
8 votes -
Add "Submit Incident Report" to Lodge stays
Add incident reporting button to lodge stays. Lodges have their own inherent dangers, like falling out of bunks, falling down stairs, sliding down hills out of control, or having a bench fall over on someone's foot while she vacuums.
3 votes -
Link event tickets to a salesforce revenue campaign as they are purchased GH3710
The fundraising team would love it if there was a way to link event ticket purchases to a specific campaign as they came in so we can track revenue and ensure it is assigned to a specific fundraising effort and communicate with accounting if it needs to be assigned to a specific funding need. This would be similar to how we set up donation pages to assign to a specific campaign.
6 votes -
Splash Page for Course page/applications
The Mountaineers course pages do not have a feature that displays when the application period is or when an application period closes. The current process is to put the application period in the text/leader information about the course, which is often not seen by interested folks. In the last 3 years, some 1 course see anywhere from 4-15 people asking to register after the posted registration date because they did not read or see the leader notes.
This is not a unique problem as many other course have the same issues, especially the high demand courses. This is resulting in…
3 votes -
Warning when you click "Copy E-mail Addresses" if you have private and public profiles checked
The Mountaineers has a policy that if you are emailing people with a profile set to Private, you should put them in BCC. It would be helpful if the site gave a warning pop-up when you have selected both public and private profiles and click "Copy E-mail Addresses" as the next logical step is that those emails get pasted into a "To" line.
The warning could simply remind leaders that they should put Private profiles in BCC and maybe link to the policy.
I'm not entirely sure if using the "Send E-mail" button will properly sort the emails into the…
1 vote -
Track Shopping Cart Donations
Add some sort of flag on donations made during checkout (at the cart donations) so that we can identify and track them in salesforce. A checkbox would be sufficient.
5 votes -
Add to Calendar Link in emails
When you receive an email for an activity or a course that you have signed up for, have an "add to calendar" link in the email
1 vote -
Learning Pathways
I'm new to the Mountaineers and to backpacking.
My idea: suggested course curricula for people like me.
Why?
I'm overwhelmed by the choices on the website (congrats, you have great programming, but I'm stuck).
I don't know what to take first, second, etc. I don't know what I need at all. I don't know who to ask.
Thank you!1 vote -
Remove volunteer ages from Committee Meeting rosters
A few months ago the ages of volunteers started showing up in the rosters for committee meetings (see screenshot). I'm guessing this may have been added to support youth, but most adults consider their age to be private information.
Event rosters are viewable by anyone who has admin access, and it's common for many committee members to have admin access for various reasons. For this reason, committee rosters are basically public to the committee. Publishing everyone's ages does not seem appropriate.
This does not seem to be a problem specific to committee meetings. Most adults do not want the age…
1 vote -
Map units in feet
Wouldn't it be cool if the maps on the website displayed elevation in feet rather than meters?
1 vote -
Installment Payment System for Donations
While we have monthly donations, we would like to request a payment installments specifically for donations that would have a start and end date that can be broken out by month or by quarter or any schedule identified by the donor. It may be similar to the proposal put forward for courses, however, will be different because this payment schedule would specific for an individual rather than a product.
4 votes -
Donor affinity checkboxes
Checkboxes to track donor affinity across major fundraising categories to ensure people can hear about the impact and opportunities that mean the most to them. For internal use only - no plone integration.
2 votes -
Dietary preferences in user profiles
Our active members sign up for numerous events. Every event that includes food requires then to tell us their dietary needs. Again. And again and again. Their dietary needs rarely change, so it's silly that we force them to keep telling us the same thing.
Member profiles/preferences should have that data and it should automatically populate all activities / events / stays where food is served.
Two settings should encompass 99% of use cases. A radio button to select a dietary preference from: (any / mediterranean / pescatarian / vegetarian / vegan), and a free form field to express food…
2 votes -
Website access from Germany
The site seems slow from Germany.... I travel a lot but access from California is good. However from abroad it sometimes takes 3 minutes to load the homepage.
Regards,
Rolf1 vote -
Pop-up/dialogue reminder to check information when re-submitting youth forms
When youth forms expire and are in need of renewal, all guardians have to do is re-save information in order for the form to be current for the next 365 days. For program participants who have been a part of programming for a year or two, and might have changing medical, dietary, or transportation needs, this means that information is often outdated when shared with program managers and staff. (For example, a participant who was 6 when the forms were filled out may have new diagnoses or updated dietary preferences when they are 12 that have not been reported out…
3 votes -
Email Incident Report Link Instead of Deatils GH3753
For increased security, instead of sending all the details of an incident report, send a link to the incident report that was submitted. The incident report link should be sent to:
- Safety Committee Admins
- Chair of sponsoring branch
- Chair of sponsoring committee
- Leader of activity
- Report submitter
1 vote -
Limit use of low contrast fonts
I have a big, but I think important ask. My vision is not crisp, in fact worse than that. In order to read text, I require fairly high contrast. When light grey font is used, it is a blur, even when enlarged, to me and others with less than acute, young eyes. The Mountaineers Templates use quite a lot of light grey font and it is not editable. When doing web design for the Mountaineers, could you please consider making it a point to use black font on light backgrounds or white on dark backgrounds so that we all can…
1 vote -
"leader permissions" is a broken system - fix it
The Leader Permissions system is broken, the opposite of inclusive. There are plenty of ways to fix this to be fair to skilled, conditioned members that are otherwise "unknown" to a trip leader.
I would think the existing exclusionary, reject-by-default approach is reprehensible to the Mountaineers and activity leaders alike, if the main mission of the Mountaineers actually matters: "our mission is to enrich the community by helping people explore, conserve, learn about, and enjoy the lands and waters of the Pacific Northwest and beyond"
Rejecting by default any member "unknown" to a trip leader shows systematic disregard for that…
1 vote
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