10 results found

1. Allow Course Leaders/Admins to Edit Participant's Registration Datetime

   Today, Leaders can edit the registration datetime for their Activities. This allows them to manage the waitlist order by changing the dates as needed. This idea is to allow the same functionality for Courses.

   Added by Devin for Annora Ayer

   3 votes

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   New  ·  4 comments  ·  Courses, Clinics & Seminars  ·  Delete…  ·  Admin →
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2. Improve Functionality for Overlapping Enrollment Badges

   Today, enrollment badges work as follows:

   • When someone is added to a course with an "enrollment" badge - they are added to that badge's roster and the expiration date is set based on that course.
   • If a student is added to a course with an enrollment badge that they already have - the badge's expiration date is updated to reflect whatever the newest course's expiration date is.
   • Once a student completes a course, the enrollment badge is removed. It does not matter what course originally created the badge and/or what the expiration date.

   It is uncommon for courses to share the same enrollment badge for students, but there are cases of this (intermediate climbing courses). Ideally the system would not remove the enrollment badge upon completion of a course if someone is still enrolled in a course that contains that enrollment badge.

   Today, enrollment badges work as follows:

   • When someone is added to a course with an "enrollment" badge - they are added to that badge's roster and the expiration date is set based on that course.
   • If a student is added to a course with an enrollment badge that they already have - the badge's expiration date is updated to reflect whatever the newest course's expiration date is.
   • Once a student completes a course, the enrollment badge is removed. It does not matter what course originally created the badge and/or what the expiration date.

   It is uncommon for courses to share… more

   3 votes

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   0 comments  ·  Courses, Clinics & Seminars  ·  Delete…  ·  Admin →
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   Proposed  ·  AdminDevin Lampe (Technical Experience Manager, The Mountaineers) responded

   Given it only impacts a few courses, this is not a high priority. However, if this is something we can easily accomplish or can be tied to another piece of work that is prioritized, it would be great to have this changed.

3. Provide more clarity or even a link to let students manage their registration from the course activity page itself

   Currently the text under register participant banner is clear but I keep getting emails from students on trying to not able to know the steps on how to manage their registration for course activities.
   Suggestion:
   (1) Add language more clearly on the steps to follow after visiting the course page such as clicking "Manage Registration" OR
   (2) If possible, have the link to manage course registration available on all course activities.

   •  

   1 vote

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4. Call-out when a Course Roster change was after registration in notifications

   Currently, the course registration open and close dates are only stored on the website and not in Salesforce. This means we are unable to use this information to inform leaders/coleaders when an activity roster change happened AFTER registration closes.

   If we stored this in Salesforce, we would be able to change the email notification to make this clearer to leaders.

   4 votes

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   New  ·  0 comments  ·  Courses, Clinics & Seminars  ·  Delete…  ·  Admin →
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5. Generate iCal calendar for any course activities, regardless of participation status

   I often have to manually transcribe the multiple events from a course into my personal google calendar. This is error prone and time consuming, and I bet most people do this.

   It would be awesome if the "course requirements" section of a course page that shows all the events would also contain a link to the iCal of that course so I can add all the events to my personal google calendar with a single click.

   This would be useful to do with any course, not just the ones I am signed up with:
   - for the courses I want to instruct at, it would be helpful to put all the course events in my personal google calendar even if I myself am not part of the class
   - if I am not yet accepted into a course, I would still want to see all its events in my google calendar to make sure I don't overbook those dates.

   I often have to manually transcribe the multiple events from a course into my personal google calendar. This is error prone and time consuming, and I bet most people do this.

   It would be awesome if the "course requirements" section of a course page that shows all the events would also contain a link to the iCal of that course so I can add all the events to my personal google calendar with a single click.

   This would be useful to do with any course, not just the ones I am signed up with:
   - for the courses I want… more

   15 votes

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   Proposed  ·  1 comment  ·  Courses, Clinics & Seminars  ·  Delete…  ·  Admin →
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6. Course-Activity Late Cancellation Management

   We have noticed that students are able to cancel from course-related activities after registration has closed. Some volunteers have requested a website improvement that would either prevent cancellations after registration date is closed, or better allow volunteers to manage this process. No-shows and late-cancellations have a big impact on volunteers' ability to successfully run programs.

   Our tech team identified that the ability to cancel after registration closes is not a glitch, but rather, has always been the way the website has operated. Currently roster email notifications can be used to manage when students cancel from an activity roster, but this does not prevent the late cancellations.

   Further testing will be required, but it looks like there may not be any warning sign or indication for students cancelling from the "manage registration' pop out window that the registration period has closed. On the activity page, however, there is text that indicates that the registration has closed, and to contact the leader to be added/removed from the roster. After the close date, it is no longer possible to sign up from the "manage registration" pop out.

   Ideally we'd like to find a solution that balances the importance of supporting our volunteer leaders while also making it easy (and continuing to provide education and training) for our members to participate.

   We have noticed that students are able to cancel from course-related activities after registration has closed. Some volunteers have requested a website improvement that would either prevent cancellations after registration date is closed, or better allow volunteers to manage this process. No-shows and late-cancellations have a big impact on volunteers' ability to successfully run programs.

   Our tech team identified that the ability to cancel after registration closes is not a glitch, but rather, has always been the way the website has operated. Currently roster email notifications can be used to manage when students cancel from an activity roster, but this… more

   12 votes

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   1 comment  ·  Courses, Clinics & Seminars  ·  Delete…  ·  Admin →
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   In Progress  ·  AdminDevin Lampe (Technical Experience Manager, The Mountaineers) responded

   This idea, Course-Activity Late Cancellation Management, is moving into "In Progress" as we begin some testing/development to find a solution that will prevent registered participants from cancelling (unchecking the checkbox in manage registration) once the activity registration date has closed. As mentioned in the description, if someone IS registered for an activity it is currently set to ignore the registration close date on the checkbox functionality. It is our hope the solution is straight forward by removing this exception rule for registered individuals and disabling the checkbox after registration closes.

7. Seminars and Course Activities Will Not Stay Private

   Seminars and other course activities (lecture and field trips) will not stay private. They are continuously "self publishing" a few minutes after being withdrawn. Repeated withdrawals do not help - the seminar or course activity will self-publish ad infinitum. This causes seminars and other course activities to become publicly visible while they are still being developed and reviewed. Sometimes committee reviews - the review/discuss/edit/repeat cycle - can take a few weeks, so having those half-done seminars and courses live on the website is a problem.

   This seems to be a new website bug for 2021? I don't remember seeing it before, but it's possible we just didn't notice before.

   Seminars and other course activities (lecture and field trips) will not stay private. They are continuously "self publishing" a few minutes after being withdrawn. Repeated withdrawals do not help - the seminar or course activity will self-publish ad infinitum. This causes seminars and other course activities to become publicly visible while they are still being developed and reviewed. Sometimes committee reviews - the review/discuss/edit/repeat cycle - can take a few weeks, so having those half-done seminars and courses live on the website is a problem.

   This seems to be a new website bug for 2021? I don't remember seeing it… more

   6 votes

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   5 comments  ·  Courses, Clinics & Seminars  ·  Delete…  ·  Admin →
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   Priority  ·  AdminDevin Lampe (Technical Experience Manager, The Mountaineers) responded

   This idea is moving to priority. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements

8. Add "Applied" as a Registration Status Option

   Add a status that the course leader could assign when they manually add an applicant to the roster, before they have been accepted or declined. eg. the Basic Climbing Course roster would have 300 applicants that were manually entered by the leaders. (this has the problems of communicating to applicants to create a guest account and probably too much admin burden for leaders). As students are accepted, they are moved to "offered" at which point they can pay for the course. All who aren't accepted simply remain on the "applied" roster. This would allow a quick report for following years to see who has applied multiple times.

   Overall, the advantages to this "applied" status are: visibility for course leaders on who has applied multiple times; reduction of overall admin lift for course leaders running application processes; accurate data for waitlists so that we can see clearly where our pinch points are.

   Add a status that the course leader could assign when they manually add an applicant to the roster, before they have been accepted or declined. eg. the Basic Climbing Course roster would have 300 applicants that were manually entered by the leaders. (this has the problems of communicating to applicants to create a guest account and probably too much admin burden for leaders). As students are accepted, they are moved to "offered" at which point they can pay for the course. All who aren't accepted simply remain on the "applied" roster. This would allow a quick report for following years… more

   7 votes

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   5 comments  ·  Courses, Clinics & Seminars  ·  Delete…  ·  Admin →
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   Proposed  ·  AdminDevin Lampe (Technical Experience Manager, The Mountaineers) responded

   Hello All -

   
   

   We are gathering information from members and volunteers that will help us with a few of our Feedback ideas, including this one! If interested, please take this 1-3 min survey to help us gather more member input to help prioritize and craft future improvements!

9. Add Ability to Exclude Instructors from Getting Registration Conflict Check for a Course Activity SD667

   Make it so instructors can be excluded from conflict checking but not participants. For example for pool play sessions for sea kayaking course we need instructors for afternoon and morning sessions but students we only want to be able to sign up for one session.

   15 votes

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   2 comments  ·  Courses, Clinics & Seminars  ·  Delete…  ·  Admin →
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   Proposed  ·  AdminDevin Lampe (Technical Experience Manager, The Mountaineers) responded

   This idea is moving to proposed. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements

10. Identify activities, courses, and events restricted to a SIG/Branch

    Let climb leads be able to hide climbs from the public until they are done getting members from their SIG or branch.

    As a basic student its time consuming to see climbs just to sign up or email the climb leader and find out its only for a specific group of people and that I can't be on the climb.

    8 votes

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    2 comments  ·  Courses, Clinics & Seminars  ·  Delete…  ·  Admin →
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    Proposed  ·  AdminDevin Lampe (Technical Experience Manager, The Mountaineers) responded

    This idea is moving to proposed. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements