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General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.

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4 results found

  1. Website Performance Improvements

    In recent months it's been reported that at times, our website is slow to respond and also times out with a 503 or 502 error message.

    21 votes

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    6 comments  ·  Infrastructure  ·  Admin →
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    In Progress  ·  AdminJeff Bowman (Associate Director of Information Technology, The Mountaineers) responded

    On Sep 27, we completed Phase 3, the core types migration. While it will not directly lead to any website performance improvements, it is an important step that gets us closer to a set of updates that will give us a significant website performance increase.


    Phase 2 is delayed. We'll provide an update as soon as we can.


    Phase 4, migrating our web forms , is under way and, after a brief hiatus, should be complete by the end of Feb 2023.


    Phase 5 is updating our website from Plone 5.1 to 5.2 and Python 2 to Python 3, and upgrading to a web sever that works best with these upgrades.

  2. Link event tickets to a salesforce revenue campaign as they are purchased GH3710

    The fundraising team would love it if there was a way to link event ticket purchases to a specific campaign as they came in so we can track revenue and ensure it is assigned to a specific fundraising effort and communicate with accounting if it needs to be assigned to a specific funding need. This would be similar to how we set up donation pages to assign to a specific campaign.

    6 votes

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    In Progress  ·  1 comment  ·  Events  ·  Admin →
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  3. Warning message to leader if other trips scheduled in that area ~Salesforce

    For routes that can have multiple trips listed... Can I suggest a website change for those locations that allow multiple registrations, to possibly have some sort of a pop-up come up informing the leader something to the effect of

    "Yeah you are the only one currently registered for this location on your activity date" or

    "hmm -- you are now the Xth user registering for this location on on your activity date; please use your judgement about whether this would work"

    2 votes

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    0 comments  ·  Activities  ·  Admin →
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  4. Migrate Files to "The Cloud" ~IT-Infrastructure

    We have internal systems we can move to a cloud platform: office apps & files (apps, documents, spreadsheets, presentations), and graphic design apps & files (e.g. Adobe Creative Suite). Note that we already have photo storage in SmugMug and on website and video storage in Vimeo and YouTube.

    0 votes

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    In Progress  ·  0 comments  ·  Infrastructure  ·  Admin →
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