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General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.

We receive lots of great ideas, so please search the forum before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation, and how it could benefit The Mountaineers. If you want to learn more about what we've already implemented and what is up next, please visit our Technology Blog. Thank you for your participation!

Please note that all our courses, events, trips, course-related activities, clinics, seminars, and lodge stays have forms for you to give feedback when you participate. You’ll get an email reminder to do so just after the activity. If your feedback is of urgent nature it may be best to contact the chair of the committee that sponsors that program directly. Not sure who the chair is? Visit our Committee Chair Directory or contact our Member Services Team at info@mountaineers.org.

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4 results found

  1. Course-Activity Late Cancellation Management

    We have noticed that students are able to cancel from course-related activities after registration has closed. Some volunteers have requested a website improvement that would either prevent cancellations after registration date is closed, or better allow volunteers to manage this process. No-shows and late-cancellations have a big impact on volunteers' ability to successfully run programs.

    Our tech team identified that the ability to cancel after registration closes is not a glitch, but rather, has always been the way the website has operated. Currently roster email notifications can be used to manage when students cancel from an activity roster, but this…

    12 votes

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    This idea, Course-Activity Late Cancellation Management, is moving into "In Progress" as we begin some testing/development to find a solution that will prevent registered participants from cancelling (unchecking the checkbox in manage registration) once the activity registration date has closed. As mentioned in the description, if someone IS registered for an activity it is currently set to ignore the registration close date on the checkbox functionality. It is our hope the solution is straight forward by removing this exception rule for registered individuals and disabling the checkbox after registration closes.

  2. Add "Submit Incident Report" to Lodge stays

    Add incident reporting button to lodge stays. Lodges have their own inherent dangers, like falling out of bunks, falling down stairs, sliding down hills out of control, or having a bench fall over on someone's foot while she vacuums.

    6 votes

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    1 comment  ·  Lodges  ·  Admin →
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  3. Phone Number Validation

    I noticed in one of my activities that a member put their e-mail in the phone number field. This should not be allowed. Phone numbers should require validation to ensure that they satisfy the expected format.

    3 votes

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    This item is moving to In-Progress and will be worked on in the next few weeks!


    Please note, we will not be able to do as thorough validation on the emergency phone number as we are changing the intended use of that field to contain multiple phone numbers so users can easily provide multiple emergency contacts.

  4. Weekend Activities Filter SD502/503

    Add a filter to the activities search so you can find weekend events only.

    17 votes

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    8 comments  ·  Search  ·  Admin →
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    Hello All -

    This item is being moved to in-progress and will be worked on over the next few months as part of our monthly support plan. Once complete, a user will be able to filter activities based on the days of the week. This will accommodate those who want to know weekend events or someone who has a week day that they are most commonly free. Please note, this will not take into account the time of day the activity is, only the day.

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