General Feedback
This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.
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13 results found
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Provide more detail for course-related activities in 'Manage Registration' signup box
Right now when you click on Manage Registration for a course related activity all you can see in the signup box is the name of the activity, the date, and a Request Leader Permission link. We have different mentors posting these activities for their students but the leader of the activity isn't visible in the signup box (plus the formatting is terrible). The students have to flip back and forth between the activity listing imbedded in the course and the Manage Registration box to know who they're signing up with. Would be great to have everything that a student might…
15 votesHello All -
This idea has been prioritized to be completed during our September development cycle. Once the development is complete, the leader of that activity will show up next to the activity within the course registration popup.
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Clarify that "Add 3% to cover credit card fees" is only for donations
Consider adding some clarifying language or different shading to the script for the '3% for credit card fees' check box. Although it is clearly displayed in the donations section, folks often want to cover the fees regardless of it's for a donation or a course/activity/program fee, and it can be confusing when the cart total does not change. I suggest updating the below language to "Add 3% to over credit card fees (for donations only)."
2 votesThis idea is moving to in progress and will be completed as part of our quarterly support retainer.
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Add the words " &/or Charts" to wording in "Routes/Places Recommended Maps"
Under Routes/Places tab it states: "Recommended Maps". Since salt water based trips use "Charts" rather than "Maps" I suggest making the statement read "Recommended Maps &/or Charts".
Some activities may use both a land based map and a water based chart so having " &/or" covers activities that only require a map or only require a chart as well as activities that require both a map and a chart.
This is a small issue, and it is certainly not critical however using the correct terminology improves the overall validity and accuracy of the website.
1 voteThis idea is moving to in progress and will be completed as part of our quarterly support retainer. We are unable to make this field dynamic but will change the language to "Recommended Maps & Charts"
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Change "mentored leader" to "mentor" in the dropdown choice for activity role.
That way, the mentee can create the listing and be the primary contact. The mentor can then be listed as ... Mentor.
4 votesHello All -
This idea has been prioritized to be completed during our September development cycle. Once the development is complete, 'mentored leader' will be removed and 'mentor' will be added. All documentation on this process will be updated and volunteers will be made aware of this change.
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Stop showing activities that occur TODAY in the "My Activities History" section
Right now, any event I am leading today shows up as the first thing in the "My Activities History" section on my profile. However, this is (and always has been) very annoying, because I have to scroll down to find it. Due to recent (and welcome) website optimizations, the history section loads more slowly, so I have to wait for it to load before I can open the activity I'm leading that day in order to print the roster.
The activity I'm leading that day is the activity I'm going to need to access the quickest in order to print…
3 votesThis idea is moving to in progress and will be completed as part of our quarterly support retainer.
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Phone Number Validation
I noticed in one of my activities that a member put their e-mail in the phone number field. This should not be allowed. Phone numbers should require validation to ensure that they satisfy the expected format.
2 votesThis item is moving to In-Progress and will be worked on in the next few weeks!
Please note, we will not be able to do as thorough validation on the emergency phone number as we are changing the intended use of that field to contain multiple phone numbers so users can easily provide multiple emergency contacts.
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Develop Support for Non-English Script
Currently our website rosters and the mailings we send do not support non-English scripts. Our members would like for their names, written in their native languages, to display correctly.
More information from Super Volunteer Ananth Maniam:
When participants Sign up for my trip and on mailers sent to my home and when leaders email back to me. My contact name comes like below
Ananth Maniam (??????? ??????)This is because the (?????? ?????) are supposed to be my native script
Ananth Maniam (ஆனந்த் மணியம்)This feature sometime works when I print roster - It works, it doesn't work when participants…
11 votesHello All -
I wanted to provide an update on our work towards supporting non-English script through our various communication channels! So far, we have found the step in our mailing process that was causing the non-English script to be removed. We have changed that step to use UTF-8 encoding which will ensure our final mailing list will accurate. We will look to monitor the process with this new step included over the next quarter.
Next, we will be looking at our internal rosters and emails to see what progress we can make there.
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Make the Volunteer Hours page visible to all leaders
Similar to how leaders can view any member's activity/course history. This would help leaders get a sense for a member's availability, see what they have or haven't tracked, etc.
1 voteThis idea is being moved to in-progress and will be completed with our monthly support hours!
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Updating the Book Details Page "Reviews" Tab
Under a product page (e.g. https://www.mountaineers.org/books/books/explore-europe-on-foot-your-complete-guide-to-planning-a-cultural-hiking-adventure) there’s the “Review” tab that we are currently pulling from Goodreads. We now want to replace the Goodreads Review with the Reviews data in Acumen: Prod Marketing -> Descriptive -> Review.
2 votes -
Need Secondary Emergency Contact when Spouse on a Trip
The Member Profile allows you to provide an emergency contact. This works well, but if it is a spouse or partner, and both of you go on the same trip (as happened on a recent backpack I led), that contact is not useful. Leaders end up needing to request a second contact. (My co-leader wanted this from me; the problem hadn't occurred to me.) For such situations, it would be helpful to have a second contact in the system.
My suggestion is to provide the option to enter a second emergency contact and phone number, and where it is provided…
7 votesHello All -
Thank you Richard for submitting this idea and others for voting. This idea has been reviewed again and we have reached a solution that should meet the need while reducing member and development effort.
We will be changing the name of these fields to Emergency Contact Name(s) and Emergency Contact Phone Number(s) and will be adding help text to recommend that members list multiple emergency contacts for these fields separated by a forward dash.
This change will allow people to put multiple contacts so if one contact is out of town or on the trip the other contact can be used. Members will not have to change this information or select a specific contact per trip as all info provided will be presented on the roster.
These two fields can support multiple entries today (see attached images). The change that we will be working on is to…
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Make Activity Template's Activity Type a Multiselect
Right now we have a number of leadership clinics which we are having a hard time reporting on since they are categorized by activity type when really we want them tagged as both the activity like Sea Kayaking AND outdoor leadership
3 votesThis idea is moving to in progress and will be completed as part of our quarterly support retainer.
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Allow Co-leaders and Mentored Leaders to be Notified of Participant Registration Changes
We like giving the Primary Leader the option of being alerted when there is sign up activity on their hike. It would be great to offer this to Co-leaders and Mentored Leaders too.
9 votesHello All -
This idea has been prioritized to be completed during our September development cycle. Once the development is complete, there will be an option to notify additional leaders of activity changes.
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Weekend Activities Filter SD502/503
Add a filter to the activities search so you can find weekend events only.
14 votesHello All -
This item is being moved to in-progress and will be worked on over the next few months as part of our monthly support plan. Once complete, a user will be able to filter activities based on the days of the week. This will accommodate those who want to know weekend events or someone who has a week day that they are most commonly free. Please note, this will not take into account the time of day the activity is, only the day.
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