General Feedback
This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.
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53 results found
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Catch and Handle API Tax Rate Exceptions GH2919
As a site visitor purchasing books and/or merchandise, show me an error message if the tax API fails so I know how to get my order placed. We think the best is to retry a few times and if that fails use a fallback rate from site settings.
6 votesCompleted ·
AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Completed Jun 2020 by using a fallback tax rate for Tax API errors.
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Re-sync Failed Plone-Acumen Transactions GH2921
Add a "Re-sync to Acumen button to receipt pages to enable Mountaineers staff to re-sync a transaction to Acumen. With power outages, Acumen posting, and server maintenance, this will make it easier to get any missed orders to Acumen without having to enter them manually.
6 votes -
Improve Default Shipping Selection on WA web Book Orders GH3613
Make Surepost Default selection on WA web orders (instead of pickup option).
This will make a significant difference in terms of minimizing the folks that leave curbside selected but actually need their stuff shipped. This issue arises multiple times per week and getting them switched back to shipping is a very manual/time consuming process. It would also significantly lessen curbside returns (we are seeing a fair amount of folks that order curbside but never pick up).
4 votesCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Completed Feb 2022.
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Pre-order/Backorder User-applied Promo Codes GH3045
As a website visitor pre-ordering or backordering a book, allow me to enter a promo code on the payment page, so that I can receive a discount if one is offered. And display the automatically applied promo code the member discount.
4 votesCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Completed Oct 2021.
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Improve Universal Header Search for Books GH3048
Overall we need to better promote books when using the site search in the universal header when the Books global header is being viewed. Here is some data and an idea. There are more ideas in the comments.
** When author name searched their books appear too far down results **
When an author name is typed into the search bar often their books are found waaaay down the page, as is the case with these results when searching Molly Hashimoto and Heather Anderson:
https://www.mountaineers.org/search#SearchableText=molly+hashimoto
https://www.mountaineers.org/search#SearchableText=heather+anderson (Mud Rocks shows up but Thirst isn't even on the first page of results)
…
4 votes -
Improve Address Entry & Management GH2975/3062/3146
(1) When a user buys books or merchandise and checks out as a guest, use the shipping address they entered as the billing address on the page where we collect their credit card information. Or maybe it's better if we add a "Billing address is same as shipping address" checkbox above the billing address fields. This seems like the better, more common user experience.
(2) Add shipping address fields to the contact profile and rename "address" fields to billing address. Use the shipping and billing addresses as defaults for purchase for logged in users. Sync the shipping address to Salesforce.
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4 votes -
Backordered and Pre-order Books & Merchandise: Charge & Ship SD627/654/655/656/662
As a customer allow me to pre-order or backorder a book that is not yet available or out of stock. When the book is available, charge my credit card, and ship the book I ordered to the shipping address I specified.
4 votesCompleted Jun 2019.
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Recommended Reading for Events GH3551/SD583
Show a list of the “recommended reading” when RSVPing for an event so that members and guests may more easily purchase books for events like BeWild and new book releases.
4 votesCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Completed Jun 2022. See our Tech Update 4.3 blog post for more info: https://www.mountaineers.org/blog/tech-update-4-3-selling-tickets-to-events.
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Books & Maps: Add a Revision Date GH3284
For books and maps, add a Revision Date in addition to the Publication Date. This is helpful for book reprint dates where some corrections and revisions may be made. It is especially helpful for maps there generally do not have new editions that get a new ISBN and Publication Date, but are revised and updated every few years.
3 votesCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Completed Sep 2022. This information was added to the book's "Description" field. Typically you'll see both original and current edition dates there.
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Pre-order/Backorder vs. Shopping Cart Clarification GH3072/3547
As a user, when pre/backordering something show me a notification that this process is separate from my other items (if I have other available items in my cart).
I'd like to see some sort of alert during/before reaching "/delayed-shipping" page that back/pre orders are not processed at the same time as the rest of the items in my cart. Reason being I'd like to avoid confusion during/after user has input all their information.
Ideally, is it possible to...
1) Check if the cart is currently empty (if so, proceed as usual)
2) If cart /= empty, perhaps an in-frame pop-up?…3 votesCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Completed Oct 2021.
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Pre-order/Backorder Quantity GH3044
As a website visitor pre-ordering or backordering a a book, allow me to enter a quantity that is applied when I click the "pre-order" or "backorder" button, and allow me to change this on the payment page, so that I may pre- or backorder more than one copy of a book at a time.
3 votesCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Completed Oct 2021
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Creating book/product bundles GH2996
I'd like to return the ability to create bundles in Plone, e.g. Day Hiking bundle.
Right now, the problem with the old way of doing bundles are a) Acumen -> Plone inventory would always show 0, a1) "faking" inventory has no way to stop if 1 or more book in bundle runs out, and b) a pain to create royalties/requires too many staff to set up a single product
3 votes -
Improve Book Author Import GH2780/2803
(1) Set up author bios to get exported/imported the same way that we do the book long descriptions, to avoid the need to truncate them.
(2) In the Acumen-Plone sync, automatically check the "Show in byline" box for all contacts if there are three or fewer authors on the book's roster. Note that we'll manually update book rosters for this when there are four or more on the book's roster.
3 votesCompleted Jun 2019.
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Limiting amount of text for "Featured Authors" on the homepage GH2795
On the books homepage (https://www.mountaineers.org/books), some authors will have a lot more text show up on the "Feature Authors" portlet. Can we limit that to only display a maximum of 10 lines (or whatever looks the nicest), perhaps with a "Read More" link to expand the text if needed
3 votes -
Backordered and Pre-ordered Books & Merchandise: Email Notification SD306
As a site visitor. for books and merchandise items that are "out of stock," that is backordered or per-ordered, allow me to request an email notification when the item is back in stock so I can choose to purchase the item then if I still want it.
3 votesCancelled ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
We no longer need this because we implemented the full pre-order and backorder system.
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Books Home Page: Social Media Feed SD633
As a site visitor show me a Mountaineers Books social media feed on the home page so that I may keep up with the latest news from Mountaineers Books.
3 votes -
Import Events from Facebook (upgrade plone.app.events) SD628
As Mountaineers staff I need to import events from Facebook (that I exported to a .ics file) to an "events" folder on our website so that I do not have to double enter items.
3 votes -
Promo Codes: Offer Discount for Books Added via a Registration Process SD425
As a person registering for a course, course activity, trip activity or an event, give me a discount on any of the books that I added to my shopping cart from the book page shown at the end of the registration process. When I'm viewing the recommended books page, during checkout it will show me the amount of discount I'll receive.
If I have a member promo code in the same cart, whichever promo code is greater will apply (the better deal). This book promo code will apply even if I register for the course at a different time.
3 votesPlease see the IT Planning & Prioritization sheet, https://docs.google.com/spreadsheets/d/1x1_tMuGpZZC4-xxyiDTzALvnbSPn2SJz3FveQQuyfmY/edit?usp=sharing, for where this project is ranked among other projects.
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Use different formatting for book title and subtitle in search GH2782
It is really messy looking at book titles in their search results view that have subtitles because its all the same big font.
3 votes -
Sell eBooks Online SD286/310/413
Add eBook products to the website "shop" and links to the My Purchases page receipts and may be a separate My eBooks page so that eBooks can download.
3 votes
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