General Feedback
This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.
16 results found
-
customizable number of days when a person on the waitlist of a fee course is offered a spot.
Currently the default of the automated email sent to the person who is being offered a spot for a course or clinic is 5 days to take the offer and register. Ideally the number of days for a person to take an offer should be customizable probably when setting up the course (similar to registration start and end date)..
For interim solution, if the automated email can be modified to say that "you may receive an email from the course leader for a specific date to take the offer" which may be less than 5 days.4 votes -
Add a button to return to Activity page after requesting Leader Permission
Currently, there is no simple return to the activity's registration page after requesting Leader permission. You have to go back through the Find Activities menu. A simple button to Return to Activity would simplify this process.
1 vote -
Create tracking system for behavior complaints filed on the website
When a behavior complaint is filed it sends an email to staff but the information in the form is not compiled anywhere allowing the organization to track total number of complaints per year and type of complaints easily. At a minimum there should be an excel/csv report that compiles this information similar to the incident report spreadsheets that are created.
3 votes -
Post application not registration dates for courses.
When a course requires you to "apply" BEFORE you can "register,"it is much more important to know the date when applications begin rather than the date for registration. If someone reads "registration begins November 4th" they might return to the page on November 4th thinking they can register for it when they can't unless they're application has already been accepted.
2 votes -
Option to see password on log in page
I recently attempted to log in to my account and when I typed in my password (several times) I got a message that my password was incorrect. This didn't make sense since I had not changed my password. If I could have seen what I had typed in I would have been able to tell if it was my correct password or not. I did a reset. Many websites have an eye symbol at the end of the log in space so individuals can click on it and see if they typed the password in correctly or not. I would…
1 vote -
Customize email frequency for different activity postings
Currently, website users can specify which activities (or courses, etc) they want to receive email notifications about as well as the frequency of those emails (immediately, daily, weekly). It would be great to be able to specify the frequency of emails on a per-activity basis. For example, a user could set their notifications to receive immediate updates about new climbing trips posted but weekly updates about new trail running trips posted.
1 vote -
Trip reporting issue inverting images
It is most frustrating that the website inverts pictures sometimes and there is no recourse. Not sure what can be done about this but it would make filing trip reports faster and easier if the system worked more smoothly and without frustrating glitches like this. Also, improved support for smart phones would be nice so things worked more smoothly on these devices. Many of us don't use computers much anymore and it's frustrating when you have to turn your phone sideways to see the full contents of a field or for an onscreen button to work.
3 votesThank you Doug for sharing this feedback/idea. I have taken a look at your most recent trip report and saw the inverted photograph. Once a photo is 'loaded' upside down, there is no way in the website to flip the photo. I was able to download the photo, flip it, and re-upload it which worked but ideally the photo should not flip upon load. To help me understand what may be going on with the initial load (and see if we can prevent such a use case in the future), can you share the original photo you uploaded for me to test with?
-
"Subscribing To" or "Liking" a Newly Posted Activity To Receive Updates About It
The activity email notification is great but often times it notifies me of activities that have been posted but are not open for registration.
It would be great if I, as a hopeful participant, am notified about an activity I'd like to register for at some point. If I could "like it" or show interest by "subscribing" to the activity that way I can get updates if anything changes regarding the activity (e.g., roster fills, registration date changes, trip cancelled, etc.). The number of "likes" or "subscribers" could be visible on the activity page to notify other participants of levels…
3 votes -
Alerts & Notifications Preferences for "Audience" Field
Members are able to setup alerts and notifications based on activity type (e.g. "day hiking"), branch, etc. It should be possible to configure notifications based on the audience (e.g. "adults", "20-30 somethings", etc.). This would allow for members to include notifications only for audiences they're interested in.
3 votes -
Provide more clarity or even a link to let students manage their registration from the course activity page itself
Currently the text under register participant banner is clear but I keep getting emails from students on trying to not able to know the steps on how to manage their registration for course activities.
Suggestion:
(1) Add language more clearly on the steps to follow after visiting the course page such as clicking "Manage Registration" OR
(2) If possible, have the link to manage course registration available on all course activities.3 votesHello KD/Lynn -
We are unable to link the course registration popup directly on the activity - but we can update the language/information provided on the activity registration notice to make it clearer for students. Do you have any suggestions based on what you have heard from students? I think having the action (visit the course page) clearer with either the link there or a button would help ensure people know to follow the link presented to the course page. Thoughts?
-
Notify course participants when new field trip/lecture within the course is posted
Once a course is live, leaders can add new field trips and lectures to the course offering. However, participants are often unaware of these additions unless course or activity leaders notify them manually through email or other channels. The Youth Team is currently exploring solutions to automatically notify course students when new activities are added. This system could eventually be expanded to adult courses as well, reducing the administrative burden on leaders by ensuring participants are automatically informed via email.
2 votes -
Update All Forms with Rich Text Fields
Most forms on the website today use a Text field instead of Rich Text. For Equivalency applications and other long forms, this makes it difficult for the intended audience to read the submissions given all formatting is removed.
1 vote -
Rate Hike Preferences
I get daily emails describing upcoming Mountaineers hikes but for the most part they are too challenging or too long for me. I joined GoHike this year to find out about shorter hikes. I prefer hikes that are less than 10 miles. I think if would be great to be able to choose in preferences: Hikes less than 10 miles or Hikes greater than 10 miles/ strenuous.
1 vote -
Notifications based on saved searches
The current method of defining notifications is basic and, simply put, inflexible. It is possible to get notifications based on varies high level criteria (e.g. branch, activity type) but that doesn't mean that the notifications will be meaningful since there are many criteria that can be filtered on in the activity search. It should be possible to create search criteria and save those such that you're notified any activity that matches that criteria. This would save people time by since they won't need to manually filter the activities in the notifications based on this additional criteria.
This would supercede https://feedback.mountaineers.org/forums/273688-general-feedback/suggestions/49808195-alerts-notifications-preferences-for-audience…
1 vote -
Support markdown for formatting all input
The website currently uses a rich text to format all content on the website. This can be convenient for some but it can be frustrating and slow to work with. Markdown is easy to write and understand (https://www.markdownguide.org/). It has become a common option on many websites. Please consider supporting markdown as an option and let users specify it as their default preference so that they can use it without having to select it each time they want to post an activity/comment/etc.
1 vote -
Allow markup formatting for Carpool Preferences notes
The Carpool Preferences widget provides a "notes" section which allows for free-form content to be provided by the users. This can provide useful information for other participants such as the type of car, passes you have, expected reimbursement rates, etc. A participant may organize this information so it's easily consumed by the reader. The problem is that the formatting is only preserved when viewing the "notes" section in the edit view. When a participant tries to read it, all formatting is removed (e.g. newlines are removed) which can make it very difficult to read the content. This undoes any attempt…
1 vote
- Don't see your idea?