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General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.

We receive lots of great ideas, so please search the forum before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation, and how it could benefit The Mountaineers. If you want to learn more about what we've already implemented and what is up next, please visit our Technology Blog. Thank you for your participation!

Please note that all our courses, events, trips, course-related activities, clinics, seminars, and lodge stays have forms for you to give feedback when you participate. You’ll get an email reminder to do so just after the activity. If your feedback is of urgent nature it may be best to contact the chair of the committee that sponsors that program directly. Not sure who the chair is? Visit our Committee Chair Directory or contact our Member Services Team at info@mountaineers.org.

If there was a safety incident or near miss, you will have the opportunity for submitting an Incident Report after submitting activity feedback. You may also use the Incident Report button on the activity detail page (from your My Activities page) or contact our Safety Committee directly at safety@mountaineers.org.

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19 results found

  1. Add a donation thermometer to our donation pages to track progress SD514

    Make it so our individual youth, conservation and peer to peer campaigns have front pages with a thermometer widgit that shows the campaigns progress.

    8 votes

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  2. Track Shopping Cart Donations

    Add some sort of flag on donations made during checkout (at the cart donations) so that we can identify and track them in salesforce. A checkbox would be sufficient.

    6 votes

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    In Progress  ·  1 comment  ·  Fundraising  ·  Admin →
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  3. Add "don't show on my profile" checkbox for donor related badges GH2748

    Some members would appreciate having their peak society status hidden. Add a don't show on my profile check box to the badge roster entries.

    5 votes

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  4. Installment Payment System for Donations

    While we have monthly donations, we would like to request a payment installments specifically for donations that would have a start and end date that can be broken out by month or by quarter or any schedule identified by the donor. It may be similar to the proposal put forward for courses, however, will be different because this payment schedule would specific for an individual rather than a product.

    4 votes

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    New  ·  0 comments  ·  Fundraising  ·  Admin →
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  5. Mid-level Supporter membership type

    A new family-style membership type for those who want to support our mission with a higher giving level (somewhere between Family and Peak Society)

    3 votes

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  6. Make the Write-In Amount Box on the Donation Page Wider GH2902

    On the Donation Pages make the write-in amount box wider. Examples:
    - Donate: https://www.mountaineers.org/donate
    - MAP Scholarship Fund: https://www.mountaineers.org/donate/other-giving-options/map-scholarship-fund (see attached)

    Probably as wide as the one on the checkout page (see attached).

    3 votes

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    Completed  ·  0 comments  ·  Fundraising  ·  Admin →
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  7. Donor affinity checkboxes

    Checkboxes to track donor affinity across major fundraising categories to ensure people can hear about the impact and opportunities that mean the most to them. For internal use only - no plone integration.

    2 votes

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  8. Carbon Offsets for Travel to Mountaineers Trips During Participant Registration Process

    This feedback is to request that IT work the conservation and development teams to make changes to The Mountaineers website and sign-up/check-out process for all Mountaineers trips to allow registrants the option to partially offset their transportation-related carbon associated their travel by donating to a Mountaineers Carbon Footprint Reduction campaign. In addition to the donation ask, we would also like to allow registrants to share if they plan to carpool or if they will use an electric vehicle to travel to the activity. We understand this would take time, resources, and have implications for existing fundraising efforts. Thank you for…

    2 votes

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    Low Priority  ·  0 comments  ·  Fundraising  ·  Admin →
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  9. Flag and Ask about Employer match in shopping cart for membership and/or donation GH2677

    Flag and ask about employer match in the shopping cart if it contains a membership or donation amount (mostly like we already do sans employer if a donation amount is specified) and sync that to Salesforce.

    2 votes

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  10. Add ability to add end date to monthly donations GH2761

    Make it possible to set up monthly donation for a specific time period. Ideally be able to be put in an amount with an expiration date. We had a number of donors at the breakfast who were interested in giving say $250 but wanted it in $50 increments for 5 months.

    2 votes

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  11. Donation & membership from IRA

    It would be good to have clearly indicated instructions for sending a check for donations and membership. For older members, making a QCD requires a check and cannot be made via credit card.

    1 vote

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  12. Activity Registration Confirmation Email Change for Carbon Footprint Reduction ~Salesforce

    Per conversations with Jeff and Amber, I'm submitting feedback requesting tweaks to the confirmation email registrants receive after signing up for Mountaineers trips. The conservation and development teams would like to give registrants the option to partially offset their transportation-related carbon associated with each Mountaineers trip by donating to a Mountaineers Carbon Footprint Reduction campaign. We understand that prompting for this donation in the existing registration confirmation email would be an initial way to achieve this. Funds raised from this campaign would go toward energy reduction/net-zero projects at the Seattle Program Center and other efforts to reduce the carbon footprint…

    1 vote

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  13. Salesforce opportunity acknowlegment automation GH2885 ~Salesforce

    I was dreaming about how to improve tracking donor communications and acknowledgements and came up with an idea.

    From a salesforce opportunity I would love to have the option to initiate acknowledgment and thank you communications directly from Salesforce. They come in two forms:

    1. Generating a thank you email to the donor directly from salesforce based off of a selected template (selected based on gift) with the ability to customize before sending. It is something I'm doing for almost every gift and it would be nice if this email was already linked to the donor and the opportunity as an…
    1 vote

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    In Review  ·  0 comments  ·  Fundraising  ·  Admin →
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  14. 1 vote

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  15. Have Peak Society annual dues payment recorded as a donation GH1160/SD337

    Have Peak Society donations be recorded as donation rather than membership type purchase opportunity.

    1 vote

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  16. Donate via a foundation online

    Donors whose funds come from a foundation cannot donate online with the current system, they have to mail a check via their foundation. One new donor requested that The Mountaineers look into a way to contribute foundation funds online.

    1 vote

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    Low Priority  ·  0 comments  ·  Fundraising  ·  Admin →
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  17. Peer to Peer (P2P) Fundraising

    We are running “Your Parks | Your Adventure” as a P2P campaign in 2016 using the WeDidIt third party platform. We can use this to evaluate our need for P2P fundraising capability and determine the best system and its cost to implement and operate.

    0 votes

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  18. Upgrade our Salesforce Nonprofit Stater Pack

    The main reasons to upgrade include (1) NPSP2 is no longer supported, (2) the Eventbrite Sync does not work with NPSP2 without manual intervention, and (3) we have a few improvements we’d like that NPSP3 or come natively in NPSP3 and eliminate the need for development to get them.

    0 votes

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    Completed  ·  0 comments  ·  Fundraising  ·  Admin →
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  19. Set campaign field to empty when adding a new opportunity

    Helps with manual membership and donor accounting entries in salesforce.

    0 votes

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