General Feedback
This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.
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33 results found
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Lodge-specific Sign-in Sheets (aka Print Rosters) SD648/649/650
For a two-night stay, what we have may be enough, but for longer stays a matrix-style sign-in sheet might be better. Or it may be better if we have a different printable sign-in sheet for each lodge.
12 votes -
Add info to the lodge stay roster downloads GH2426
On the download of both Individual Lodge Stay Rosters and the View Lodge Stay Rosters, add these columns as the right-most columns:
- Age - Membership Status - Carpool Preference - Carpool Notes11 votesOct 2017
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Email Non-primary Lodge Guests GH2289
Ask for all non-primary guest email addresses as part of the reservation process with the default being the primary guest's email. This will help us better communicate will all lodge guests with info about the weekend including lodge stay cancellations. It will also help us with recruiting an engagement.
10 votesOct 2017.
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Use "Age Group" Radio Buttons Instead of "Age" for Lodge Reservations SD637
Is it better to use radio buttons for the age groups [i.e. one for Adults (age 14+) and another for Youth (age 13-)] when reserving a lodge stay than asking for actual age? What are the pros and cons?
Using radio buttons is better when one person is making a lodge reservation for another and does not know their age. I suspect with will happen a lot, especially for lodge admins who add hosts and other volunteers, as well as people who might bring a friend.
10 votes -
Add a "Leader Permission" Style Feature to Lodge Stays GH2253
Add a "Leader Permission" style feature to the lodge stay, so that lodge admins can configure a message that guests see and then a checkbox in the lodge stay reservation model dialog that drives whether the "Reserve" button is active. See the attached file for a sample of how this might look.
Something like:
Reservation Restricted
Reservations are currently restricted to Everett Avalanche Course students.
[ ] I have permission to make this reservation.9 votesOct 2017.
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Better Track "Guest Groups" in Lodge Rosters GH2289
Add a “Guest of” column to the on-screen lodge rosters and their download, so we know who’s with who.
9 votesOct 2017.
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Keep a Waitlist for Lodge Stays SD671/555/560
Waitlists for lodge stays are complicated and challenging both because of the potential for one person to make a reservation for multiple people and the number of nights for which they may wish register.
It may be best to keep a waitlist "separate" from the roster for each lodge stay and automatically email the entire list if any amount of availability opens. Then it's back to a first come, first served basis. This is a "notify me if space becomes available" rather than our "traditional" waitlist functionality.
8 votes -
Add a Cancellation Closing Date to Lodge Stays GH2783
Lodges need a minimum number of guests to open and must decide by Thursdays at noon whether to open for the weekend. After this point, the decision is made and to open and funds for food has been committed. But we can often handle more reservations, see we need to be able to keep reservations open longer, but prevent cancellations and refunds from being processed after the go/no go decision point.
8 votes -
Need Feedback Survey for Lodge Stays SD634
Right now there is no way for participants to submit feedback on their lodge stay. Create a web form survey like we do activities, courses, and events. On Mondays (or maybe Tuesdays to account for the holiday weekends), send a link to anyone who stayed at the lodge in the last seven days. Aggregate this feedback on the lodge pages.
8 votesCompleted Sep 2019.
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Improve Lodge Stay Cancellation Process - Part 2 GH2759
As a volunteer admin on an outdoor center committee, allow me to cancel one or more lodge stays for our lodge, so that members and guests will know that it has been canceled (on the website), that those who registered will be notified of the cancellation, and so that staff can issue refunds to those who registered and paid.
The automation for this involve adding a button or link to lodges stays (or lodge stay rosters) so that when canceled (and confirmed with a popup yes/no-style check) that the state of the lodge stay(s) is/are set to "canceled" and all…
7 votes -
Add Host & Volunteer Roster to Lodge Stays GH2599
Like we have for our activity and course rosters, add a "Hosts & Volunteers" roster with a user-specified capacity, so we can reserve space at our lodge for our volunteers and allow them to make their own free reservation and add/pay for guests they will bring.
6 votesDec 2017
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Lodge Reservation Dietary Notes Improvement
The following is from Mary Ann Cameron, a life time member of the Mountaineers. She works at Rick Steve's Europe Through the Back Door. Rich Steve's had a lot of trouble meeting the diets of their tour members so they now ask only for medical dietary restrictions. This substantially reduced their problems and they have had minimal complaints. In the paperwork you fill out when you sign up for one of his tours the only question pertaining to diet is: “
MEDICAL DIETARY RESTRICTIONS (things that will make you ill).
If Rick Steves can send 20,000 tourists each year to…
5 votesThis is a relatively easy label and/or help text change that we can do if anyone feels strongly about it.
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Make Username not Required on join form GH2636
Helpful for in person walk-in reservations at lodges, and making purchases and donations without being logged in.
4 votesJun 2018
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Clone Activities (was Enable a script to create lodge stays and activities in bulk) SD663
As a member of the activity leaders group allow me to clone an activity so that I can more easily create the series of activities I need.
Fields that can be different in clones:
- Start Date
- End Date
- Registration Opens: Default to 9 am on Start date + 1 day
- Registration Closes: Default is noon on the Thursday preceding the Start date
- Leader
- Member and Non-member Prices (NOT cancellation fee) if either of those fees is >0 on the activity being cloned.Notes:
- This is similar to what we do for lodge stays…4 votesCompleted Sep 2019.
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Add "Submit Incident Report" to Lodge stays
Add incident reporting button to lodge stays. Lodges have their own inherent dangers, like falling out of bunks, falling down stairs, sliding down hills out of control, or having a bench fall over on someone's foot while she vacuums.
3 votes -
Make better season pass functionality for lodges
Allow me to enter a season pass code for each person I am registering and pay for those who don't have season passes in the same transaction.
3 votes -
Dietary preferences in user profiles
Our active members sign up for numerous events. Every event that includes food requires then to tell us their dietary needs. Again. And again and again. Their dietary needs rarely change, so it's silly that we force them to keep telling us the same thing.
Member profiles/preferences should have that data and it should automatically populate all activities / events / stays where food is served.
Two settings should encompass 99% of use cases. A radio button to select a dietary preference from: (any / mediterranean / pescatarian / vegetarian / vegan), and a free form field to express food…
2 votes -
Radio buttons needed to indicate snowcat times for Meany Lodge GH2595
For Meany Lodge registrations, we would like radio buttons so the participant can indicate which snowcat they will come in on, as well as dietary restrictions which is free text.
2 votesDec 2017
Implemented as “Adding a question to ask guests when they register.”
- Meany Lodge is using this to ask for snowcat time.
- Baker Lodge is using this to ask for automobile info (make, model, license).See https://www.mountaineers.org/volunteer/schedule-manage/lodge-stays#requested-info for how this works.
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Add the option to have hosts notified by e-mail when people register for a lodge stay
I would like the ability for hosts to elect to receive E-mails when a new person registers or cancels a lodge stay.
1 vote -
Add "CANCELED - " to Canceled Lodge Stay and Activity Titles
For lodges stays and activities that are canceled, add the "CANCELED - " to the title like we do for canceled events. Events, lodges stays and activities are the kinds of items most often displayed on a calendar grid. Though canceled items are colored brick red on the calendar view, the words better explain their state to our members and guests.
1 voteIn Review ·
AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
We will ask our developers to estimate the effort to see if this can be done with month support.
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