General Feedback
This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.
31 results found
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Create "add to calendar" link in registration confirmation email
A link for iCal or google calendar so that when registrants get a confirmation email they can immediately put it on their personal calendar. Primarily thinking about events, but would be great for trips too!
30 votesThis idea is moving to priority. At a minimum, we can look to see how our registration emails can be reformatted for phone/email providers to recognize the event for easy auto-saving.
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Alerts & Notifications for Events
Create a notification alert option for events, similar to alerts for courses or activities.
15 votesThis idea is moving to priority. At a minimum, we can look to see how our registration emails can be reformatted for phone/email providers to recognize the event for easy auto-saving.
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Allow setting start and end times, not just dates
Currently, when an activity is created, you can put either one or multiple days, but cannot select the times. This is fine for hikes, which can have the date and time listed in the notes, but for meetings at the Program Center or other course activities that have multiple activities in one day, it would be beneficial to be able to set the timing for the activity as well.
This could possibly also solve the problem of someone being unable to join a short hike in the morning of the same day that they have a zoom meeting at 7pm…
7 votesThis idea is moving to priority. At a minimum, we can look to see how our registration emails can be reformatted for phone/email providers to recognize the event for easy auto-saving.
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Provide for small window of time for conflicting activities to allow member to choose between the two.
The problem I experienced was that I was interested in a particular activity. I figured it would be a popular activity so I wanted to register as soon as the registration opened. When I tried to do that, I noticed the registration window was greyed out and I saw a message that I had a conflicting activity scheduled. I quickly went back to my list of activities and cancelled the one in conflict which had a waitlist of about 5 but I was a confirmed participant (of the two, my preference would have been for the new activity). In the…
4 votes -
Allow Course Leaders/Admins to Edit Participant's Registration Datetime
Today, Leaders can edit the registration datetime for their Activities. This allows them to manage the waitlist order by changing the dates as needed. This idea is to allow the same functionality for Courses.
Added by Devin for Annora Ayer
3 votesThis idea is moving to priority. At a minimum, we can look to see how our registration emails can be reformatted for phone/email providers to recognize the event for easy auto-saving.
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Allow leaders to set a later opening date for instructor/assistant sign up
Allow activity leaders to set a later opening date for instructor/assistant leader sign up for an activity. Right now, you can only set a registration date for participants. Instructor opening date is automatically open as soon as the activity is on the website. This allows instructors/assistant leaders to sign up for activities potentially before the leader is ready for sign ups -- for instance, while a course is in the unpublished status, or when an activity is a backup date that the leader might not want to fill until the originally scheduled date is canceled. It would be better in…
11 votesThis idea is moving to priority.
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Add LinkedIn to Website Footer
The content & community engagement team would like to add a LinkedIn logo and link to the Mountaineers Programs Footer. This should not be applied to the Mountaineers Books Footer.
3 votesThis idea is moving to priority. At a minimum, we can look to see how our registration emails can be reformatted for phone/email providers to recognize the event for easy auto-saving.
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Add more details to Activity/Course alert emails
When a new activity alert is sent, it would be good to include more details such as summary, leader notes and description. There are many trips that are for a specific audience and it becomes tiring to click on all the trips and get disappointed to not find a trip to register for. Even if we can add a summary to them (as we now see in the find activities page on the website), we at the committee level can ensure the leaders and important info in the summary, especially if the trip is restricted to a specific audience.
- Submitted…
2 votes -
New Policy Rollout
Require that any new, approved policies include, as separate document, plan for implementation by volunteer leaders and name of person on staff who will be contact point for roll-out support.
1 vote -
Include the "audience" field in the activity search results
Activities allow for scoping them to a specific audience/affinity group via the "audience" field. In the activity search page, the audience can be used to filter activities targeting a specific audience. The issue is that the activities that appear in the search do not specify their intended audience. The result is that the audience is only known once the activity page has been opened. It would help if the audience was included in the activity info summary that's provided in the search results so that prospective participants can more effectively identify the audience of the activity they're looking at.
A…
2 votes -
Self populating cell meet place and time
Create a self populating cell that when you’re posting or developing your template for the activity, There’s usually several options to launch from, and the cell could populate on the condition when you select where you were going to launch from it tells you or populates the cell with the meeting place and have an option in the cell that allows for time inputs of meet time and launch time and maybe an option for pre-launch meeting time This would eliminate. This could eliminate the current meat, place and time box completely. Leader could have the notes in there and…
1 vote -
Allow us to see feedback given by trip leaders
Currently trip leaders post feedback on trips but it is invisible for us. Suggest to make it visible but like not editable. That way it is all transparent and we can see what is the feedback and can follow up as needed.
1 voteThis idea is moving to priority. At a minimum, we can look to see how our registration emails can be reformatted for phone/email providers to recognize the event for easy auto-saving.
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Delayed Send for Auto Email for Activities/Events
I like to hold off on sending emails until the 1-2 days before and the registration has been closed. These emails include things like my personal number, weather conditions, and overall serve as a reminder. Most people find accessing an email from a phone easier than accessing it from the website (and I don't want to include my phone number on postings).
Sometimes the ideal time to send an email conflicts with other activities (ie I might be leading a conditioning hike or doing a race the night before a morning run). To get around this, I will sometimes send…
6 votesThis idea is moving to priority. At a minimum, we can look to see how our registration emails can be reformatted for phone/email providers to recognize the event for easy auto-saving.
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Customizing Branch-Specific Blog Ribbons
Create a feature that allows branches to have more customization privileges over their branch-specific blog ribbon. Often, staff-created blogs will receive the "All Branches" tag, and a branch's specific blog (like an upcoming branch event) will get buried beneath other org update blogs (and in some cases, entirely removed from the branch blog ribbon due to the amount of newer content).
2 votesThis idea is moving to priority. At a minimum, we can look to see how our registration emails can be reformatted for phone/email providers to recognize the event for easy auto-saving.
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Allow users to add items to Promo Codes based on product/activity characteristics
Currently, items that are on promotion can only be added per product. For large promotions, this is very tedious as it requires users to add products one by one. If we could add a category of products to a promotion, this would save significant amounts of time. Example - Add All Green Trail Maps to a promotion.
1 voteThis idea is moving to priority. At a minimum, we can look to see how our registration emails can be reformatted for phone/email providers to recognize the event for easy auto-saving.
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Difficulty Label Changes
The long-form of this proposal with better formatting and screenshots is here:
https://docs.google.com/document/d/1Vef3Nw-ulHzJdeKUhYSv95PX7FcAcigM7R2z6H5tn8g/edit?usp=sharingThis is a copy-paste and loses formatting:
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Problem
All trips posted have a “Difficulty” rating and a “Leader Rating” value, but trip listings only display the Difficulty rating. Sometimes the difficulty of a trip is indicated by the combination of the difficulty field and the trip template. For example, an Intermediate Snowshoe is posted using an “Intermediate Snowshoe” template and will have a difficulty label to indicate how strenuous the trip is expected to be. Other activities, such as Cross-Country Skiing, indicate the trip difficulty solely…5 votes -
People Search
This was spawned off from an existing thread:
https://feedback.mountaineers.org/forums/273688-general-feedback/suggestions/37230223-integrate-fuzzy-logic-to-text-search-gh2837It was clear that "fuzzy search" as implemented there did not translate into a good people search experience.
BACKGROUND
Currently, the only way to search for members (contacts) is through the sitewide search mechanism. While we have dedicated search pages for "Find Activities", "Find Routes & Places" and "Find Courses, Clinics & Seminars", we have no such dedicated page for finding members. Your options are to either find them on some roster you have access to or to rely on the sitewide search.
The problem is that the general sitewide search…
4 votes -
Limit use of low contrast fonts
I have a big, but I think important ask. My vision is not crisp, in fact worse than that. In order to read text, I require fairly high contrast. When light grey font is used, it is a blur, even when enlarged, to me and others with less than acute, young eyes. The Mountaineers Templates use quite a lot of light grey font and it is not editable. When doing web design for the Mountaineers, could you please consider making it a point to use black font on light backgrounds or white on dark backgrounds so that we all can…
5 votesThis idea is transitioning to priority and will be considered as part of a larger project to make changes to fonts and colors to improve the user experience for everyone.
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Installment Payment System for Donations
While we have monthly donations, we would like to request a payment installments specifically for donations that would have a start and end date that can be broken out by month or by quarter or any schedule identified by the donor. It may be similar to the proposal put forward for courses, however, will be different because this payment schedule would specific for an individual rather than a product.
6 votesThis idea is moving to priority. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Pop-up/dialogue reminder to check information when re-submitting youth forms
When youth forms expire and are in need of renewal, all guardians have to do is re-save information in order for the form to be current for the next 365 days. For program participants who have been a part of programming for a year or two, and might have changing medical, dietary, or transportation needs, this means that information is often outdated when shared with program managers and staff. (For example, a participant who was 6 when the forms were filled out may have new diagnoses or updated dietary preferences when they are 12 that have not been reported out…
3 votes
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