General Feedback
This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.
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95 results found
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Provide for small window of time for conflicting activities to allow member to choose between the two.
The problem I experienced was that I was interested in a particular activity. I figured it would be a popular activity so I wanted to register as soon as the registration opened. When I tried to do that, I noticed the registration window was greyed out and I saw a message that I had a conflicting activity scheduled. I quickly went back to my list of activities and cancelled the one in conflict which had a waitlist of about 5 but I was a confirmed participant (of the two, my preference would have been for the new activity). In the…
2 votes -
Streamline New Field Trip Alerts with Automatic Emails for Youth Club Courses
Youth Clubs staff would greatly benefit from removing a step in the field trip posting process (sending out multiple email blasts to a course roster). It would make life easier if the website sent an auto-email every time a new trip was posted within a course!
3 votes -
make maximum wind, waves, and current required fields for Sea Kayaking activities
Sea Kayaking activities have fields for maximum wind, waves, and current. Currently these are optional. Because they are optional, some leaders do not fill them in. This omits critical information about how difficult a trip may be. Leaders should think about and enter specific values for each these. Making them required will enforce good practice.
At the 2025 Sea Kayak Summit, we voted to make these fields required, if it was technically possible. This is the request to do so.
10 votesHello All -
I see here that this idea was voted/agreed upon during the Kayak Summit so will proceed with exploring how we can meet the need! We do not currently have a way of setting certain fields within an activity to be required for some activity types versus others. This type of logic would have to be build and hardcoded which would require development hours now and each time it changed. I am hesitant to build this complexity into our current process as it could be difficult to manage if we build similar functionality for each activity type. That said, I do think there are smaller development changes that we could do that would highlight when Kayak leaders do not follow the guidelines set by the committee for trip postings. Would the committee be open to exploring how we could use automated email notifications that would email the primary…
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Self populating cell meet place and time
Create a self populating cell that when you’re posting or developing your template for the activity, There’s usually several options to launch from, and the cell could populate on the condition when you select where you were going to launch from it tells you or populates the cell with the meeting place and have an option in the cell that allows for time inputs of meet time and launch time and maybe an option for pre-launch meeting time This would eliminate. This could eliminate the current meat, place and time box completely. Leader could have the notes in there and…
1 vote -
Filter activities based on single vs. multiple day activities (camping, overnights, etc.)
Today, users have the ability to search courses, seminars, and clinics based on if they are a single day or multiple day experience. The ask is to have a similar filter for activities.
- Submitted for KD
1 vote -
Add more details to Activity/Course alert emails
When a new activity alert is sent, it would be good to include more details such as summary, leader notes and description. There are many trips that are for a specific audience and it becomes tiring to click on all the trips and get disappointed to not find a trip to register for. Even if we can add a summary to them (as we now see in the find activities page on the website), we at the committee level can ensure the leaders and important info in the summary, especially if the trip is restricted to a specific audience.
- Submitted…
1 vote -
New Policy Rollout
Require that any new, approved policies include, as separate document, plan for implementation by volunteer leaders and name of person on staff who will be contact point for roll-out support.
1 vote -
Move Link to Request Leadership Permission Above Checkbox
When an activity has Leadership Permission Required, the link to the application is at the end of the checkbox. The ask is to move this link to above the checkbox (or at least the first think in the statement) to make it clearer to students where the application link is.
Submitted by KD.
3 votes -
Include the "audience" field in the activity search results
Activities allow for scoping them to a specific audience/affinity group via the "audience" field. In the activity search page, the audience can be used to filter activities targeting a specific audience. The issue is that the activities that appear in the search do not specify their intended audience. The result is that the audience is only known once the activity page has been opened. It would help if the audience was included in the activity info summary that's provided in the search results so that prospective participants can more effectively identify the audience of the activity they're looking at.
A…
1 vote -
Allow us to see feedback given by trip leaders
Currently trip leaders post feedback on trips but it is invisible for us. Suggest to make it visible but like not editable. That way it is all transparent and we can see what is the feedback and can follow up as needed.
1 vote -
Add LinkedIn to Website Footer
The content & community engagement team would like to add a LinkedIn logo and link to the Mountaineers Programs Footer. This should not be applied to the Mountaineers Books Footer.
3 votes -
Improve Functionality for Overlapping Enrollment Badges
Today, enrollment badges work as follows:
- When someone is added to a course with an "enrollment" badge - they are added to that badge's roster and the expiration date is set based on that course.
- If a student is added to a course with an enrollment badge that they already have - the badge's expiration date is updated to reflect whatever the newest course's expiration date is.
- Once a student completes a course, the enrollment badge is removed. It does not matter what course originally created the badge and/or what the expiration date.
It is uncommon for courses to share…
3 votesGiven it only impacts a few courses, this is not a high priority. However, if this is something we can easily accomplish or can be tied to another piece of work that is prioritized, it would be great to have this changed.
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Allow setting start and end times, not just dates
Currently, when an activity is created, you can put either one or multiple days, but cannot select the times. This is fine for hikes, which can have the date and time listed in the notes, but for meetings at the Program Center or other course activities that have multiple activities in one day, it would be beneficial to be able to set the timing for the activity as well.
This could possibly also solve the problem of someone being unable to join a short hike in the morning of the same day that they have a zoom meeting at 7pm…
3 votes -
Allow Course Leaders/Admins to Edit Participant's Registration Datetime
Today, Leaders can edit the registration datetime for their Activities. This allows them to manage the waitlist order by changing the dates as needed. This idea is to allow the same functionality for Courses.
Added by Devin for Annora Ayer
3 votes -
Alerts & Notifications for Events
Create a notification alert option for events, similar to alerts for courses or activities.
13 votes -
Call-out when a Course Roster change was after registration in notifications
Currently, the course registration open and close dates are only stored on the website and not in Salesforce. This means we are unable to use this information to inform leaders/coleaders when an activity roster change happened AFTER registration closes.
If we stored this in Salesforce, we would be able to change the email notification to make this clearer to leaders.
4 votes -
Customizing Branch-Specific Blog Ribbons
Create a feature that allows branches to have more customization privileges over their branch-specific blog ribbon. Often, staff-created blogs will receive the "All Branches" tag, and a branch's specific blog (like an upcoming branch event) will get buried beneath other org update blogs (and in some cases, entirely removed from the branch blog ribbon due to the amount of newer content).
1 vote -
Allow leaders to set a later opening date for instructor/assistant sign up
Allow activity leaders to set a later opening date for instructor/assistant leader sign up for an activity. Right now, you can only set a registration date for participants. Instructor opening date is automatically open as soon as the activity is on the website. This allows instructors/assistant leaders to sign up for activities potentially before the leader is ready for sign ups -- for instance, while a course is in the unpublished status, or when an activity is a backup date that the leader might not want to fill until the originally scheduled date is canceled. It would be better in…
10 votes -
Allow users to add items to Promo Codes based on product/activity characteristics
Currently, items that are on promotion can only be added per product. For large promotions, this is very tedious as it requires users to add products one by one. If we could add a category of products to a promotion, this would save significant amounts of time. Example - Add All Green Trail Maps to a promotion.
1 vote -
Create "add to calendar" link in registration confirmation email
A link for iCal or google calendar so that when registrants get a confirmation email they can immediately put it on their personal calendar. Primarily thinking about events, but would be great for trips too!
22 votes
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