General Feedback
This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.
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33 results found
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Improve Program Center Reservation Process GH1167/1168/1169/1175/1176/1177
Submitting a room reservation for the Seattle Program Center is incredibly time consuming and there is a lot of room for error. For example, the calendar does not show which room is reserved, so you have to click on each event so you can see if the room you want is available. If you're looking for a room in a future month (which is often the case), each time you go back to the calendar, it defaults to the current month, so you then have to scroll again to the date you're looking for and click on the next event…
8 votesClicking on an item on a calendar opens a popup with info about the activity including a link to the full event details. This prevents you from losing your place in the calendar.
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Link event tickets to a salesforce revenue campaign as they are purchased GH3710
The fundraising team would love it if there was a way to link event ticket purchases to a specific campaign as they came in so we can track revenue and ensure it is assigned to a specific fundraising effort and communicate with accounting if it needs to be assigned to a specific funding need. This would be similar to how we set up donation pages to assign to a specific campaign.
6 votes -
5 votes
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Improve Event Detail Page View GH2927
Improve the event detail page view so that it is more like those for other views like activities, courses and lodge stays. There will be some small re-organization of basic information (e.g. remove phone number), the addition of a tabbed nav area--Location (map and address), Roster (for carpool organization), and Details (mostly info for volunteers)--and showing recommended reading.
5 votesCompleted ·
AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Completed Jun 2022. See our Tech Update 4.3 blog post for more info: https://www.mountaineers.org/blog/tech-update-4-3-selling-tickets-to-events.
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Clone Events SD585
Add a feature to clone Events like we can do for Lodge Stays. This would be much lime a "recurring events" feature.
5 votesCompleted Sep 2019.
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Improve Event Edit Form GH2777/2805/2760
(1) Re-order, update and add fields on the event edit form to make it easier for volunteers to complete.
(2) Add validation that at least one "room" was selected for the Tacoma Program Center.
(3) Set the Event Setup and Departure datetimes to default to the Start datetime - 30 min and End datetime + 30 min when adding an activity to the Seattle and Tacoma Program Center calendars. For editing an event, "remember" the time difference between Setup and Start datetime AND between End and Departure datetime and use those as defaults for editing the Start and/or End datetime.4 votesCompleted Feb 2019
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Calendar view on mobile site
On the mobile site, can the event calendar default to a calendar view rather than list view?
4 votes -
Automate Seattle PC Lobby TV Display
Set up a way to automatically display information on the Seattle Program Center lobby television/monitor based on event data from Salesforce, a per-designed template, and a set of chosen images.
3 votesCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Completed Aug 2021.
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Pre-populate times on cloned events with those from the event being cloned GH3276
When cloning an event, pre-populate the event times and setup times with the times from the event being cloned. But keep them editable. Normally, a monthly meeting is going to be at the same time. Pre-populating will reduce the chance of entry errors as well. I caught several of my own mistakes.
3 votesCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Completed Jun 2022. See our Tech Update 4.3 blog post for more info: https://www.mountaineers.org/blog/tech-update-4-3-selling-tickets-to-events.
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Sell Tickets to Events on our Website GH3343/SD669
We have EventBrite as a “workaround.” It does cost money (fees) and some extra staff time (which can be equated to money). Once implemented, we will have a more fully integtared shopping cart and bet better able to serve and engage with our members and guests.
3 votesCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Completed Jun 2022. See our Tech Update 4.3 blog post for more info: https://www.mountaineers.org/blog/tech-update-4-3-selling-tickets-to-events.
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Link Activities to Event/Room Reservation listings
One of those items that I would be interested in seeing added to the
capabilities of the new website system, is for when room reservations are
made that an option exists to simultaneously tie that reservation into an
actual activity. I know that not all room reservations are
Mountaineers-related, but I suspect that those that are related would
generally be associated with an activity (I know that all of mine are so
far). This would possibly help alleviate date problems (I just noticed I
was broadcasting a lecture date as being different from the room
reservation - which was the…3 votes -
Add bulk update feature for Event "Attended?" checkbox GH3706
Like we do for email, download, and print, add a Bulk Update Attended All|Selected button that checks or unchecks the Attended? box for all roster records or just the ones selected. When clicked, ask the user if they want to check or uncheck the Attended? box. This will make record-keeping easier for those who choose to use printed sign-in sheets.
When you use the "Add volunteer hours" box at the bottom of an event roster, it adds hours to anyone with a volunteer role, not just the folks who were marked as attended. It would be great to get this…
2 votesScheduled ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Doing as a shared "project" with CMC. To be done with monthly support as soon as we can squeeze it in.
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Tweak to Volunteer RSVP button GH3343
Having a button for volunteers to RSVP is great, however it's quite confusing for those wishing to attend the event even if there is a link or button in the text for them to go to EventBrite.
My suggestion...when we're setting up an event RSVP and choosing Volunteer instead of participant, it would be more helpful if the button it creates in the right sidebar says RSVP as Volunteer instead of just RSVP. The text above the button should also reflect that it's to volunteer. See my examples.
2 votesCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Completed Jun 2022.
Now that can sell tickets on our website, we no longer need Eventbrite and the method to distinguish buying ticket (paid or free) or RSVPing to attend a meeting and volunteering for an event that are on the event's page are all this is needed.
See our Tech Update 4.3 blog post for more info: https://www.mountaineers.org/blog/tech-update-4-3-selling-tickets-to-events.
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Note major jewish, christian and muslim holidays on online calendar to promote inclusivity and avoid double booking
It'd be great if the online reservation calendar noted major holidays like rosh hashanah, yom kippur, Eid Al-Fitr, easter etc so that volunteers are less likely to schedule activities on courses on those evenings. This would go a long way towards building an inclusive culture at The Mountaineers.
2 votes -
Bring back the ability to post informal weekly activities.
Bring back the ability to post informal weekly activities like the Volleyball, Greenlake Walk and Evening Outdoor In-line Skate acitvities we used to be able to post on the old web site.
2 votes -
Remove volunteer ages from Committee Meeting rosters
A few months ago the ages of volunteers started showing up in the rosters for committee meetings (see screenshot). I'm guessing this may have been added to support youth, but most adults consider their age to be private information.
Event rosters are viewable by anyone who has admin access, and it's common for many committee members to have admin access for various reasons. For this reason, committee rosters are basically public to the committee. Publishing everyone's ages does not seem appropriate.
This does not seem to be a problem specific to committee meetings. Most adults do not want the age…
1 vote -
Change trigger for Event Ticket Notify Me list
Modify the trigger for sending an email to the 'notify me' list for events from 1 ticket available to at least 2 (maybe up to 5). Currently when folks sign up to be notified of tickets, they often go to the event page to find no tickets are available anymore.
1 vote -
Event Tickets Timing-Out in Cart
The problem: Event rosters are not entirely accurate because if an individual adds a ticket to their cart and the cart times out, they are automatically moved to ‘canceled.’ Sometimes this is okay if the order of operations is such that the ticket times out and then after they register again. However, if it’s the other way around (purchase ticket, go to purchase another, times out) they show up as canceled where they should still stay registered. This seems to create duplicate entries on the event roster.
Why it matters: This has implications for staff and volunteers managing events because…
1 vote -
Add Checkeout as Guest Option for Events with FREE Tickets GH3704
For events with FREE tickets allow those obtaining tickets to checkout as a guest so they need not first establish a profile/account.
1 voteScheduled ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Doing as a shared "project" with CMC. To be done with monthly support as soon as we can squeeze it in.
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Month/Week/Day View Duplicated at Bottom of Calendar
Can we duplicate the month/week/day strip from the top of the calendar down at the bottom of the calendar? It would be handy to have it at the bottom as well, especially with the forward/backwards arrows so we can switch months when we are looking at the bottom of the calendar. Either that or an infinite scroll to go from month to month. Or both!
1 voteIn Review ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
We will ask our developers to estimate the effort to see if this can be done with month support.
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