General Feedback
This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.
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97 results found
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Provide Activity Feedback from participants/students to Asst. & Co- Leaders
After an activity participants are asked to provide feedback. This feedback loop is an important component of leadership development and allows leaders to learn how their approach is being received. However, Asst and Co-Leaders do not have access to this information and miss out on a valuable learning opportunity. For some, especially less experienced Asst Leaders, they may be tempted to emulate behavior they saw from a leader without the knowledge of how that was received by participants. In addition there may be comments, good or bad, about the Asst/Co- Leaders. Seems like not automatically sharing this with the entire…
3 votesThis idea is moving to proposed. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Data request: How many people did we get outside?
submitting my formal data request to build a report to answer the question “how many people did we get outside?”
2 votes -
Seminars and Course Activities Will Not Stay Private
Seminars and other course activities (lecture and field trips) will not stay private. They are continuously "self publishing" a few minutes after being withdrawn. Repeated withdrawals do not help - the seminar or course activity will self-publish ad infinitum. This causes seminars and other course activities to become publicly visible while they are still being developed and reviewed. Sometimes committee reviews - the review/discuss/edit/repeat cycle - can take a few weeks, so having those half-done seminars and courses live on the website is a problem.
This seems to be a new website bug for 2021? I don't remember seeing it…
5 votesThis idea is moving to priority. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Allow trip leaders to require additional skill/course badges per trip
Currently, the trip templates set the course or skill badges required for participants (or other leaders) to sign-up for trips. The problem is that these only specify the minimum set that could apply to that template.
I would like, as a trip leader, the ability to require specific badges on a per-trip basis.
To get concrete with an example: the Winter Scrambling template requires only that a participant be a graduate of the Scrambling or Climbing courses. However, the standards state that "leaders may require additional prerequisites on Winter Scramble trips". A common prerequisite a leader might wish to add…
4 votesThis idea is moving to proposed. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Aggregate Lecture and Field Trip Feedback under Course
Courses are usually made of separate lecture and field trip activities to which students can provide feedback. To review all the feedback for the course , a person has to open all the activities. It would be nice to aggregate all of this feedback under the course and maybe course temple with which they are associated.
3 votesThis idea is moving to proposed. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Phone Number Validation
I noticed in one of my activities that a member put their e-mail in the phone number field. This should not be allowed. Phone numbers should require validation to ensure that they satisfy the expected format.
3 votesThis item is moving to In-Progress and will be worked on in the next few weeks!
Please note, we will not be able to do as thorough validation on the emergency phone number as we are changing the intended use of that field to contain multiple phone numbers so users can easily provide multiple emergency contacts.
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Satellite communicator contact information
It would be useful to have satellite communicator addresses on the roster along with contact information. This could be voluntarily entered on the member page, not publicly visible, just of use by the roster, similar to the emergency contact.
The reasoning: Unless replying to a message, a person's Garmin InReach can only be contacted directly using this InReach address. However, these are seldom shared among party members. The ability to directly contact a party member via satellite is a powerful tool in an emergency. Separated party members could communicate with each other. Overdue parties might be contacted. Additional contact would…
3 votesThis idea is moving to proposed. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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View PDF files stored on the website in the browser
Allow PDF (and other browser viewable files) to be viewed in the browser.
The Seattle Sea Kayaking Committee is storing minutes as PDF documents. When you click on the file name (blue) what happens depends on the browser you are using. Some browsers (Firefox) allows the user to choose to download or view in a browser window. Other browsers (Safari and Chrome on Mac) always download the file.
If I just want to view the file, having it downloaded to my computer is inconvenient. Now I must navigate to the downloaded file, open it, and later decide if I want…
4 votesThis idea is moving to proposed. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Leader's Permission Required SHOULD MEAN LEADER'S PERMISSION REQUIRED
It's hard enough dealing with the instructors and other participants that can not or will not read and understand the posting of an activity, course, field trip, ANYTHING let alone dealing with someone that registers without getting permission to do so. What is the point of having a check box or radio button if there is no functionality behind it?
8 votes -
Additional Roles for Course Rosters
For Course rosters people can be associated with one of a hard-coded list of roles and can be advertised as a public contact for the course in that role. We are proposing that the list of roles be extended to better support current common practices. Specifically, we propose adding the following roles:
Co-leader
Assistant Leader
Content ManagerThe Co-leader and Assistant Leader roles are self explanatory. Larger courses may want to show multiple leaders as public contacts but still be able to identify a single person as the primary leader.
The Content Manager is the person who manages registration and…
5 votesThis idea is moving to proposed. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Gift Memberships for Renewals
Why are gift memberships restricted to new members? Every year I'm asked what I'd like for my birthday and Christmas. It would be delightful if my family members could renew my Mountaineers membership. I get the benefir of the Mountaineers and my family gets the benefit of giving it to me. That certainly beats another tie. I prefer gifts which are not "things". I have enough possessions already.
1 voteThis idea is moving to proposed. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Add Pronoun Field to Rosters
We not only want people to be comfortable being themselves, but also to be celebrated for their identities and what makes them unique. In addition, we try to build a culture where we don’t make assumptions or pass judgment on each other. So if a person chooses to tell you their pronouns (in their profile or otherwise), they are simply letting you know how you can refer to them, without you having to make any assumptions.
Part 1 - Add pronoun field to profile edit form and profile display.
Part 2 - Add pronoun field to roster displays and downloads.
11 votesThis idea is moving to priority. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Allow Rich Text Editing When Sending Email from the Website SD345
When sending email from the website, allow the use of simple rich text formatting (bold, italic, hyperlinks, etc.) and adding attachments when sending email from a roster or the carpool features on our website.
4 votesThis idea is moving to proposed. This request is technically possible and will be considered for prioritization if 1) it gains additional following or 2) can easily be added to a prioritized email change request. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Update "Last Activity Led" column in committee rosters to add co-leaders and exclude cancelled trips
Currently, the "Last Activity Led" column in committee rosters on the website only factors in activities where the contact is listed as the Primary Leader, and includes activities that were cancelled.
Please exclude cancelled activities from this calculation, and include activities where the contact is listed as a Primary Leader OR a Co-Leader.
7 votesThis idea is moving to priority. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Favorites: Flag interest on an activity
I would like to see a feature in the website to let me flag to myself that I am interested in signing up for an activity, that I can return to with a filter and decide whether to sign up or let it slip. Personally, I would not care if my interest flags were visible to others.
4 votesThis idea is moving to proposed. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Show member/nonmember status on rosters
For courses/events that generate income, it would be helpful to the committee leadership if we could tell if a registered person is a member or nonmember when we look at the detailed roster. The reason...fee structure is different and we can more easily figure out how much income was generated without having to have staff pull the info for us (when they are already very busy).
It would also be helpful for activity leaders to know who the guests are (so we can talk more about the Mountaineers/other committees and entice them to join).
4 votesOn event and course rosters it is possible to see membership status and who is a guest under the "membership status" column or the ". However, activities do not show this information. Adding this to the activity roster is possible and will be considered for prioritization if 1) it gains additional following or 2) can easily be added to a prioritized roster change request. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Make the Volunteer Hours page visible to all leaders
Similar to how leaders can view any member's activity/course history. This would help leaders get a sense for a member's availability, see what they have or haven't tracked, etc.
1 voteThis idea is being moved to in-progress and will be completed with our monthly support hours!
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Adding a Section/Tab to Books for Awards
An idea we had some time ago was creating an Awards tab, much like "Descriptions" "Reviews" "Video" -- but at the time we decided against it because we thought it would be best to highlight it in the Description field anyways.
But now that the feed to our 3rd parties are being more restrictive on the level of HTML we can have, the above argument against holds a lot less ground.
1 vote -
Show past activities on a route
When looking at a route, you can see future activities as well as trip reports. I'd like to see a list of past activities, along with their completion status and leader name (whether they posted a trip report or not).
This would make it easier to contact past trip leaders to ask them about conditions, etc. as well as to get a sense of when people typically use the route.Thanks!
4 votesThis idea is moving to proposed. This request is technically possible and will be considered for prioritization if 1) it gains additional following or 2) can easily be added to a prioritized request. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Simple and Effective Feedback Surveys & Incident Reports
(1) Keep it simple and quick to attract more feedback.
(2) For instance, we could have multi-choice or single-choice questions on page 1 (change it to cover a bigger picture than we do already) and have a conditional page if people wish to add more comments/improvements if they wish to.
(3) Separate the near-miss report and incident report. They serve different purposed and requires attention and follow-up on a different scale.These are my thoughts; hope we can achieve to bring more feedback from participants by making it easy and quick. And also, by creating open culture to encourage near…
2 votes
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