General Feedback
This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.
If you reached this site wanting to report problem behavior or harassment by another member, please submit a Behavior Complaint Form.
97 results found
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Organizations, Online Invoicing & Contracts SD562++
Set up organization in our website so that we can sync them to the existing organizations in SF. This will allow us to connect contacts, activities & courses (Mountain Workshops), events (Program Center Clients) and lodge stays (Outdoor Center Groups & Clients) to them for better tracking. We'll be able to add invoices that the organization contact can pay online, taking advantage of our existing online payment process and Salesforce reporting.
13 votesThis idea is moving to proposed. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Add Ability to Exclude Instructors from Getting Registration Conflict Check for a Course Activity SD667
Make it so instructors can be excluded from conflict checking but not participants. For example for pool play sessions for sea kayaking course we need instructors for afternoon and morning sessions but students we only want to be able to sign up for one session.
14 votesThis idea is moving to proposed. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Use "Age Group" Radio Buttons Instead of "Age" for Lodge Reservations SD637
Is it better to use radio buttons for the age groups [i.e. one for Adults (age 14+) and another for Youth (age 13-)] when reserving a lodge stay than asking for actual age? What are the pros and cons?
Using radio buttons is better when one person is making a lodge reservation for another and does not know their age. I suspect with will happen a lot, especially for lodge admins who add hosts and other volunteers, as well as people who might bring a friend.
10 votesThis idea is moving to proposed. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Lodge-specific Sign-in Sheets (aka Print Rosters) SD648/649/650
For a two-night stay, what we have may be enough, but for longer stays a matrix-style sign-in sheet might be better. Or it may be better if we have a different printable sign-in sheet for each lodge.
13 votes -
Update Billing Info for Automatic Renewal
The billing info associated with autorenewal payments is not getting updated in tandem with the user’s profile. Let's tweak the process to update the autorenewal billing info whenever the profile is updated, or at least give users the option to also update their billing info when they update their payment card info.
2 votesThis idea is moving to proposed. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Add a donation thermometer to our donation pages to track progress SD514
Make it so our individual youth, conservation and peer to peer campaigns have front pages with a thermometer widgit that shows the campaigns progress.
9 votesThis idea is moving to proposed. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Identify activities, courses, and events restricted to a SIG/Branch
Let climb leads be able to hide climbs from the public until they are done getting members from their SIG or branch.
As a basic student its time consuming to see climbs just to sign up or email the climb leader and find out its only for a specific group of people and that I can't be on the climb.
6 votesThis idea is moving to proposed. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Photo Captions and Credit for Images
Give authors photo credit and add captions to image son our website. Just small text underneath the photo for a brief caption and photographer credit.
16 votesHello All -
I wanted to provide an update on this item! Since this idea was set to 'in-progress' we have been able to fulfill the following:
- Images used in blogs have a caption on them that provides credit to the photographer.
- Images used within the body of web pages are able to give photographers credit through the use of alt text when you hover over the image.
What we are still missing is the ability to give credit for images used in routes/places and on some landing pages. This task ended up being larger than expected and was unable to be completed during the most recent development window. We are changing the status of this idea to 'Priority' instead of 'Complete' so that we can schedule this outstanding step in the future.
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Tailor receipt (thank you) page messages to items purchased SD344
Add six rich text fields to the Thank You page for each of these item types: membership, course, activity, book, merchandise, donation. Each field would be displayed if the shopping cart contains and item of its type.
1 voteThis idea is moving to proposed. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Allow Members on Waitlist to sign up for Additional Outings
The system currently does not allow members to sign up for more than one outing. If you are on a waitlist, particularly if you are third or more on that list, I think the system should allow you to also sign up for another trip as backup. It seems unfair to force members to give up a potential spot on their preferred trip only to confirm on less preferred trip simply because of the system. Thank you.
26 votesHello All -
We are gathering information from volunteers that will help us with a few of our Feedback ideas, including this one! If interested, please take this 1-3 min survey to help us gather more member input to help prioritize and craft future improvements!
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Weekend Activities Filter SD502/503
Add a filter to the activities search so you can find weekend events only.
15 votesHello All -
This item is being moved to in-progress and will be worked on over the next few months as part of our monthly support plan. Once complete, a user will be able to filter activities based on the days of the week. This will accommodate those who want to know weekend events or someone who has a week day that they are most commonly free. Please note, this will not take into account the time of day the activity is, only the day.
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Develop functionality for Activity Programs and Outings/Combos SD154/GH1639
This is functionality would be much like what we have for courses and would be for activity programs like Explorers and Venturing Crew, activity outings like Yosemite Climbing and "combo" activities like Hike & Stewardship and Cathedral Rock & Mount Daniel. We need to be able to group a few activities (and maybe a couple lodge stays) under one "umbrella" Outing and use a "manage registration" style feature to register for them and the Outing as a whole like we do for courses.
30 votesThis idea is moving to priority. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Ability to see 'what trips i have done with this person'
It would be great if I could look up a person, and see the trips i've done with them in the past, along with their badges. So many times, we end up playing the 'i've been out with you somewhere. were you on my Norse Peak trip? no? may be on Snoqualmie last year then?' :)
31 votesHello All - While there is no change in status for this idea, I wanted provide a progress update on this highly voted for idea and where we are at in evaluating our options. While we understand the value in having this functionality built into the website's user interface when looking at another member's profile, this would be a significant development effort which has made it difficult to prioritize. In the meantime, we are exploring alternative ways that members could still answer the question "What trips i have done with this person?".
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Create More Robust Safety Committee Data Analysis SD52/465/466
Currently, participants submit incident reports to the Safety Committee, which then compiles the data and looks for trends in the aggregate (it does a lot more than that as well, but this aspect of its work is onerous). If we connected incident reporting with routes/places and even illustrated on a map, committees could analyze trends and information much more rapidly and wouldn't have to wait for Safety Committee reports. Safety Committee efforts could then be more available for training and prevention work now that the data crunching burden has been reduced. Members and Leaders could then have information about incident…
11 votesThis idea is moving to proposed. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Make it possible for website to process multiple payments for trips like Global Adventures and Youth Programs
Make it possible for deposits to be taken and then remaining balance paid through the website.
User Story: As a parent registering my child for a youth program, allow me to choose to pay the full amount, or automatically pay in equal monthly installments from this month through the last month of the program with a credit card so that staff need not keep credit card info on file (security risk) and process these cards manually every month.
Note: Though specifically requested for our youth programs, this payment system could be used for any program of sufficient length and cost.
5 votesThis idea is moving to priority. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Add Message Board/Forum Capability
Would be great to have a space where leaders could put up an activity idea and find out if other leaders might be interested in joining up for key swaps, car camps, etc. Leaders could ask for anyone's recent experience with a particular trail or trailhead. On the same space, members could put up a trip that they'd like to do and see if they can interest a leader in doing it; barring that, to find other members who might like to do it privately.
Originally titled: Message board for leaders and members wanting to coordinate an activity
Other uses…
26 votesHello All -
We are gathering information from members and volunteers that will help us with a few of our top priority ideas, including this one! If interested, please take this 1-3 min survey to help us gather more member input to help prioritize and craft future improvements!
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Additional Search Functions: Sorting SD504
for activity listings allow user to sort by destination, leader, availability and allow sorts in ascending or descending order
7 votesHello All -
We are following up on UV Ideas and was wondering if those who submitted or voted for this idea could elaborate on the exact fields they ideally would like to sort by and the benefit they would receive from that sort option. This will help us better understand the priority and the level of development effort this idea would have. Each element we include in a filter or a sort adds additional development effort.
Example - "I would like the option to sort by registration deadline date to understand what activities I need to consider signing up for soon."
Thanks!
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