General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any forum idea and will be notified of status changes to that idea. Your feedback helps us prioritize projects and improvements for our organization. We receive lots of great ideas, so please search the forum first before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation of your idea and how it benefits The Mountaineers. If you want to learn more about what has already been developed and what is up next, please visit our Technology Blog. Thank you for your participation!

Please note that all our courses, events, trips, course-related activities, clinics, seminars, and lodge stays have feedback forms so that you give feedback for everything in which you participate. You’ll get an email reminder to do so just after the activity. If your feedback is of urgent nature it may be best to contact the chair of the committee that sponsors that program directly. Not sure who the chair is? Visit our Committee Chair Directory or contact our Member Services Team at info@mountaineers.org.

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  1. Leader resources tab

    Can we have a leader resource stab which could outline:
    Master list of climbs
    Field Trip Lottery dates
    Shared resources like manuals, application drafts, graduation drafts, etc.
    Many more things I'm sure I haven't thought of...

    1 vote

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    0 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
  2. Sync Alerts & Notifications Preferences to Salesforce GH3230

    Sync Alerts & Notifications preferences to Salesforce so that we have added information on engagement and website feature use.

    1 vote

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    Medium Priority  ·  0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  3. In addition to Leave no Trace consider As an Outdoor Ambassador, removing traces left by others

    Not unusual to see some trash on the trail or campsite. Be a good steward, pick it up and pack it out. Consider always carrying a trash bag in your pack for this. It often only takes a few seconds to pick it up. Help keep the outdoors pristine! :)

    1 vote

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    1 comment  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for sharing your idea. We agree that people should be good stewards of our natural places. In addition to sharing the principles of Leave No Trace as part of our Outdoor Ambassador program, we also regularly share responsible recreation tips with our community on our website, in our emails, and on social media. Most of our courses teach the “campsite rule”, to leave a place better than you found it, and many of our course students are required to complete eight hours of stewardship credit to graduate. For our latest resource, visit our blog from September 25, 2020, highlighting Leave No Trace tips for new hikers: https://www.mountaineers.org/blog/leave-no-trace-tips-for-new-hikers.

  4. Favorites: Flag interest on an activity

    I would like to see a feature in the website to let me flag to myself that I am interested in signing up for an activity, that I can return to with a filter and decide whether to sign up or let it slip. Personally, I would not care if my interest flags were visible to others.

    3 votes

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    Medium Priority  ·  2 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  5. Only insert new instructors to course roster GH3157

    When an instructor signs up for a workshop or field trip then they are automatically added as an "Instructor" at the course level, I believe this is new functionality. However, if that person is already set as a course "Leader" then they are demoted to be a course "Instructor". It seems like the new automatic behavior should only happen if the person is not currently on the course roster.

    1 vote

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    1 comment  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →
  6. Show member/nonmember status on rosters

    For courses/events that generate income, it would be helpful to the committee leadership if we could tell if a registered person is a member or nonmember when we look at the detailed roster. The reason...fee structure is different and we can more easily figure out how much income was generated without having to have staff pull the info for us (when they are already very busy).

    It would also be helpful for activity leaders to know who the guests are (so we can talk more about the Mountaineers/other committees and entice them to join).

    3 votes

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    Medium Priority  ·  1 comment  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →
  7. book recommendations

    It would be nice if we could recommend books other than those published by the Mountaineers. For the Naturalists' annual course, they use a book that is better than what the Mountaineers has published. For the Photography Committee, there are really only two instruction books published by the Mountaineers. We should be able to add any book listed on Amazon to better help our students.

    1 vote

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    0 comments  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →
  8. Make the Volunteer Hours page visible to all leaders GH3166

    Similar to how leaders can view any member's activity/course history. This would help leaders get a sense for a member's availability, see what they have or haven't tracked, etc.

    1 vote

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    High Priority  ·  0 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
  9. Set focus to username field in login

    Please set the "focus" to the first field "username” on the login page. It's a niggly little thing to have to proactively click into the box to type in it on every login.

    1 vote

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    Low Priority  ·  1 comment  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  10. Improve badge display sort on course view

    I have a low priority website UI feature request. For courses which award multiple badges to graduates, it would be nice if the list of badges were sorted nicer. One sort method could be "Course badges first then Skill badges, and within those by alphabetical". Here's the 2020 Seattle Basic course as an example of messy badges...
    https://www.mountaineers.org/locations-lodges/seattle-branch/committees/seattle-climbing-committee/course-templates/alpine-climbing-courses/basic-alpine-climbing-course/basic-alpine-climbing-course-seattle-2020

    thanks!

    1 vote

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    Low Priority  ·  2 comments  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →
  11. Add a "Branch" column in addition to a "Branch" filter on the Committee Chair Directory GH3140

    This would be helpful for searching and filtering in the directory, and it would help make clear which committees belong to which branch.

    1 vote

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    High Priority  ·  0 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
  12. Bulk add participants to rosters

    It would be great to be able to add multiple people to a roster at one time instead of having to do a multi-step process for each person. This would be especially helpful for committees and youth programs who have recurring events with the same people. It would allow committees to easily add and then bulk update volunteers hours tracking.

    Please see the attached image for an example.

    7 votes

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    High Priority  ·  2 comments  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →
  13. Committee volunteer hours page

    Thanks for the volunteer hours tracking! Any chance we can get a "committee volunteer hours" by committee? that would help committee chairs track and verify their hours. similar to committee feedback. Thank you!

    1 vote

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    In Review  ·  0 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
  14. Make contributors other than "authors" be eligible for search GH3167

    When we perform a search on mb.org using contributor names, currently only "by" works. We'd like to make it so that searches for all contributors (photos by, epilogue by, etc. etc.) also works in search.

    2 votes

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    High Priority  ·  0 comments  ·  Books  ·  Flag idea as inappropriate…  ·  Admin →
  15. On daily alert, display the day of the week GH3076/3077

    The new Daily alert feature is nice, but it would be more helpful if it displayed the day of the week in the message. Most people are available only on certain days.

    1 vote

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    0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  16. Email Reminder for Activities, Courses and Events About to Open for Registration SD509

    As a site user, allow me to choose to get an email the day before an activity, course or event opens so that I get a reminder to register for an activity or course for which I plan to register.

    It would be ideal to add a checkbox along with "Send me an email reminder the day before this opens for registration." to the registration portlet where the the opening date is displayed. We're currently thinking a new role on the roster may be the best way to accomplish this.

    1 vote

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    0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  17. Allow leaders to update a student's participation notes after a field trip is closed

    Leaders add participation notes to a student's profile if they fail to pass a critical skill and need reevaluation before they can register for a climb. We need to be able to update the participation note to include information when they do pass the skill, but this means we can't close the activity until all students have passed, unless we contact the program center to reopen. It would be nice if we could update participation notes.

    1 vote

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    1 comment  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →

    We close activities so that we know that the records are up-to-date and to prevent accidentally editing an activity that is complete. An activity that was closed can be re-opened by staff or a committee admin if corrections are needed.

    If a student fails to meet one or more standards at a field trip and needs to attend a make-up session after practicing and improving, their successful completion should be recorded on the make-up session activity. This is so that we can see a student’s progress over time.

  18. Pre-order/Backorder vs. Shopping Cart Clarification GH3072/3547

    As a user, when pre/backordering something show me a notification that this process is separate from my other items (if I have other available items in my cart).

    I'd like to see some sort of alert during/before reaching "/delayed-shipping" page that back/pre orders are not processed at the same time as the rest of the items in my cart. Reason being I'd like to avoid confusion during/after user has input all their information.

    Ideally, is it possible to...
    1) Check if the cart is currently empty (if so, proceed as usual)
    2) If cart /= empty, perhaps an in-frame pop-up?…

    3 votes

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    2 comments  ·  Books  ·  Flag idea as inappropriate…  ·  Admin →
  19. Adding a Section/Tab to Books for Awards GH3073

    An idea we had some time ago was creating an Awards tab, much like "Descriptions" "Reviews" "Video" -- but at the time we decided against it because we thought it would be best to highlight it in the Description field anyways.

    But now that the feed to our 3rd parties are being more restrictive on the level of HTML we can have, the above argument against holds a lot less ground.

    1 vote

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    High Priority  ·  0 comments  ·  Books  ·  Flag idea as inappropriate…  ·  Admin →
  20. Adding a "Related Items" section for additional information on Book product page GH3074

    Add a new tab alongside "Description" "Video" and "Reviews" for related items, especially blogs.

    The idea is to present complementary content when the product page is the landing page, esp. considering the % of our page sessions are from New Users.

    Aside from links to our blog, other items could be downloads, related events* -- it's also why I don't want to just call this tab "Blogs," as it doesn't necessarily reflect the full scope.

    *Though personally, I think this should be its own tab, and would be pulled automatically from Author Events calendar.

    I thought about just linking whatever…

    1 vote

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    Low Priority  ·  1 comment  ·  Books  ·  Flag idea as inappropriate…  ·  Admin →
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