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General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.

We receive lots of great ideas, so please search the forum before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation, and how it could benefit The Mountaineers. If you want to learn more about what we've already implemented and what is up next, please visit our Technology Blog. Thank you for your participation!

Please note that all our courses, events, trips, course-related activities, clinics, seminars, and lodge stays have forms for you to give feedback when you participate. You’ll get an email reminder to do so just after the activity. If your feedback is of urgent nature it may be best to contact the chair of the committee that sponsors that program directly. Not sure who the chair is? Visit our Committee Chair Directory or contact our Member Services Team at info@mountaineers.org.

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122 results found

  1. Updating the Book Details Page "Reviews" Tab

    Under a product page (e.g. https://www.mountaineers.org/books/books/explore-europe-on-foot-your-complete-guide-to-planning-a-cultural-hiking-adventure) there’s the “Review” tab that we are currently pulling from Goodreads. We now want to replace the Goodreads Review with the Reviews data in Acumen: Prod Marketing -> Descriptive -> Review.

    2 votes

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    In Progress  ·  1 comment  ·  Books  ·  Admin →
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  2. Add a trip plan upload and PLB checkbox

    Add the ability to upload a "trip plan" to an activity. In addition, we would like a checkbox that indicates if the trip party is planning to carry a PLB. The ability to upload a trip plan is priority #1, and the PLB checkbox is priority #2 (if it is not a lot of additional work).

    2 votes

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    Proposed  ·  2 comments  ·  Activities  ·  Admin →
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  3. Course activity review tool for courses with 2-3 activities SD664

    Include some bulk review and update tools for courses where we only 2-3 required activities. For courses like WFA, Navigation or Basic Snowshoeing with just a couple required field trips/lectures make a roster preview and download that allows you see that a student is registered for all required activities and then their participant result and probably participant notes. This is probably exception report for a course roster compared to 1-3 activity template roster (on screen and download).

    For more involved courses we are hoping to build a mega download of all activities for students involved in that course. See listing…

    7 votes

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  4. Keep a Waitlist for Lodge Stays SD671/555/560

    Waitlists for lodge stays are complicated and challenging both because of the potential for one person to make a reservation for multiple people and the number of nights for which they may wish register.

    It may be best to keep a waitlist "separate" from the roster for each lodge stay and automatically email the entire list if any amount of availability opens. Then it's back to a first come, first served basis. This is a "notify me if space becomes available" rather than our "traditional" waitlist functionality.

    8 votes

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    Priority  ·  4 comments  ·  Lodges  ·  Admin →
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  5. Limiting amount of text for "Featured Authors" on the homepage

    On the books homepage (https://www.mountaineers.org/books), some authors will have a lot more text show up on the "Feature Authors" portlet. Can we limit that to only display a maximum of 10 lines (or whatever looks the nicest), perhaps with a "Read More" link to expand the text if needed

    3 votes

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    Proposed  ·  0 comments  ·  Books  ·  Admin →
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  6. Add Clustering to Map Search GH2793

    WTA uses a cool cluster feature on their Hike Finder Map- this would allow us to show more of our listings on the zoomed out view. https://www.wta.org/go-outside/map

    1 vote

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    0 comments  ·  Search  ·  Admin →
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  7. Volunteer (instructor recruitment) request opt in

    With mega course rosters for instructor recruitment and other ways we can email people through the website it would be nice for people to have a way of opting in/out of instructor recruitment emails.

    7 votes

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    Proposed  ·  3 comments  ·  Volunteers  ·  Admin →
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  8. Add filters to the My Activities page

    Filters to add include Activity Type, Trip Result, Participant Role, and Participant Result. This is useful for leaders to review participant activity info for leader's permission requests. It is also useful for helping keep committee rosters up-to-date.

    9 votes

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    1 comment  ·  Members  ·  Admin →
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  9. No Show Status on Activity should override awarding badges

    No Show status on a roster should not result in badges being awarded

    7 votes

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    1 comment  ·  Rosters  ·  Admin →
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  10. Flag and Ask about Employer match in shopping cart for membership and/or donation

    Flag and ask about employer match in the shopping cart if it contains a membership or donation amount (mostly like we already do sans employer if a donation amount is specified) and sync that to Salesforce.

    2 votes

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    0 comments  ·  Fundraising  ·  Admin →
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  11. Add a Calendar View of the My Activities Page SD411

    As a logged in member or guest, allow me choose a calendar view/display of the My Activities page where I can see all of my activities on a calendar and subscribe to an iCal feed of my activities and events so that I can better manage my schedule.

    NOTES:
    Ideally we'd continue to have one My Activities page and add "buttons" to toggle between the "List" and "Calendar" views, even though they may be two different pages/links.

    16 votes

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    9 comments  ·  Members  ·  Admin →
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  12. Make Activity Template's Activity Type a Multiselect

    Right now we have a number of leadership clinics which we are having a hard time reporting on since they are categorized by activity type when really we want them tagged as both the activity like Sea Kayaking AND outdoor leadership

    3 votes

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    1 comment  ·  Activities  ·  Admin →
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  13. Add Additional Price/Age Options for Lodge Stays SD666

    Add additional age groups for different lodge pricing. Some lodges allow younger members others don't and Meany previously had toddler pricing.

    1 vote

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    4 comments  ·  Lodges  ·  Admin →
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  14. Make better season pass functionality for lodges

    Allow me to enter a season pass code for each person I am registering and pay for those who don't have season passes in the same transaction.

    3 votes

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    2 comments  ·  Lodges  ·  Admin →
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  15. Add a Cancellation Closing Date to Lodge Stays

    Lodges need a minimum number of guests to open and must decide by Thursdays at noon whether to open for the weekend. After this point, the decision is made and to open and funds for food has been committed. But we can often handle more reservations, see we need to be able to keep reservations open longer, but prevent cancellations and refunds from being processed after the go/no go decision point.

    8 votes

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    Proposed  ·  1 comment  ·  Lodges  ·  Admin →
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  16. Need Secondary Emergency Contact when Spouse on a Trip

    The Member Profile allows you to provide an emergency contact. This works well, but if it is a spouse or partner, and both of you go on the same trip (as happened on a recent backpack I led), that contact is not useful. Leaders end up needing to request a second contact. (My co-leader wanted this from me; the problem hadn't occurred to me.) For such situations, it would be helpful to have a second contact in the system.

    My suggestion is to provide the option to enter a second emergency contact and phone number, and where it is provided…

    7 votes

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    3 comments  ·  Safety  ·  Admin →
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    Hello All -


    Thank you Richard for submitting this idea and others for voting. This idea has been reviewed again and we have reached a solution that should meet the need while reducing member and development effort.


    We will be changing the name of these fields to Emergency Contact Name(s) and Emergency Contact Phone Number(s) and will be adding help text to recommend that members list multiple emergency contacts for these fields separated by a forward dash.


    This change will allow people to put multiple contacts so if one contact is out of town or on the trip the other contact can be used. Members will not have to change this information or select a specific contact per trip as all info provided will be presented on the roster.


    These two fields can support multiple entries today (see attached images). The change that we will be working on is to…

  17. Connect Senior Household Memberships

    Add functionality to connect Senior households memberships where both people in the household can switch between accounts, just like Family accounts.

    2 votes

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    Proposed  ·  0 comments  ·  Members  ·  Admin →
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  18. Improve Lodge Stay Cancellation Process - Part 2

    As a volunteer admin on an outdoor center committee, allow me to cancel one or more lodge stays for our lodge, so that members and guests will know that it has been canceled (on the website), that those who registered will be notified of the cancellation, and so that staff can issue refunds to those who registered and paid.

    The automation for this involve adding a button or link to lodges stays (or lodge stay rosters) so that when canceled (and confirmed with a popup yes/no-style check) that the state of the lodge stay(s) is/are set to "canceled" and all…

    7 votes

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    Proposed  ·  0 comments  ·  Lodges  ·  Admin →
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  19. Allow Leaders to Choose Activity Template or Route/Place Image for Activities SD641

    When scheduling an activity, allow the leader to choose to use one of the the route/place images, the activity template image, or an image from their local computer.

    Notes:

    • Currently when scheduling a trip (standalone) activity, the one form the route/place is the default and the leader may choose to replace that with one from their computer. For course activities, the default image is from the activity template, and the leader may choose to replace that with one from their computer.

    • Many of our Routes & Places have an "Images" folder where we store images submitted by our members and…

    4 votes

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    3 comments  ·  Activities  ·  Admin →
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    Hello All!

    I wanted to reach out to see what the missing need here is for changing images on activities/courses. I realize this idea is from 2017 so it is very possible that this need has been met already and I just need to update this idea. The website today allows you to change the image of an activity or course from the template/route. For activities, the image can be changed by selecting a picture from your computer under 'Summary'. For courses, a similar option is underneath registration dates. You could then change the image to represent a specific season/boat/etc.


    If it is of interest, we could also work together to add additional images/details about each skipper's boat on a separate page.

  20. Organizations, Online Invoicing & Contracts SD562++

    Set up organization in our website so that we can sync them to the existing organizations in SF. This will allow us to connect contacts, activities & courses (Mountain Workshops), events (Program Center Clients) and lodge stays (Outdoor Center Groups & Clients) to them for better tracking. We'll be able to add invoices that the organization contact can pay online, taking advantage of our existing online payment process and Salesforce reporting.

    13 votes

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    2 comments  ·  Volunteers  ·  Admin →
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