General Feedback
This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.
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14 results found
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Add "Submit Incident Report" to Lodge stays
Add incident reporting button to lodge stays. Lodges have their own inherent dangers, like falling out of bunks, falling down stairs, sliding down hills out of control, or having a bench fall over on someone's foot while she vacuums.
3 votesThis idea is moving to priority. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Add the option to have hosts notified by e-mail when people register for a lodge stay
I would like the ability for hosts to elect to receive E-mails when a new person registers or cancels a lodge stay.
1 vote -
Add "CANCELED - " to Canceled Lodge Stay and Activity Titles
For lodges stays and activities that are canceled, add the "CANCELED - " to the title like we do for canceled events. Events, lodges stays and activities are the kinds of items most often displayed on a calendar grid. Though canceled items are colored brick red on the calendar view, the words better explain their state to our members and guests.
1 vote -
Keep a Waitlist for Lodge Stays SD671/555/560
Waitlists for lodge stays are complicated and challenging both because of the potential for one person to make a reservation for multiple people and the number of nights for which they may wish register.
It may be best to keep a waitlist "separate" from the roster for each lodge stay and automatically email the entire list if any amount of availability opens. Then it's back to a first come, first served basis. This is a "notify me if space becomes available" rather than our "traditional" waitlist functionality.
8 votesThis idea is moving to proposed. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Add Total Column on "View Lodge Stay Rosters" Summary Section GH2925
In the "View Lodge Stay Rosters" "Summary" section add a "Hosts, Volunteers & Participants" column that is the sum of the "Hosts & Volunteers" + "Participants" columns.
1 vote -
Add Additional Price/Age Options for Lodge Stays SD666
Add additional age groups for different lodge pricing. Some lodges allow younger members others don't and Meany previously had toddler pricing.
1 voteThis idea is moving to proposed. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Make better season pass functionality for lodges
Allow me to enter a season pass code for each person I am registering and pay for those who don't have season passes in the same transaction.
3 votesThis idea is moving to proposed. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Improve Lodge Stay Cancellation Process - Part 2 GH2759
As a volunteer admin on an outdoor center committee, allow me to cancel one or more lodge stays for our lodge, so that members and guests will know that it has been canceled (on the website), that those who registered will be notified of the cancellation, and so that staff can issue refunds to those who registered and paid.
The automation for this involve adding a button or link to lodges stays (or lodge stay rosters) so that when canceled (and confirmed with a popup yes/no-style check) that the state of the lodge stay(s) is/are set to "canceled" and all…
7 votes -
Lodge-specific Sign-in Sheets (aka Print Rosters) SD648/649/650
For a two-night stay, what we have may be enough, but for longer stays a matrix-style sign-in sheet might be better. Or it may be better if we have a different printable sign-in sheet for each lodge.
12 votes -
Use "Age Group" Radio Buttons Instead of "Age" for Lodge Reservations SD637
Is it better to use radio buttons for the age groups [i.e. one for Adults (age 14+) and another for Youth (age 13-)] when reserving a lodge stay than asking for actual age? What are the pros and cons?
Using radio buttons is better when one person is making a lodge reservation for another and does not know their age. I suspect with will happen a lot, especially for lodge admins who add hosts and other volunteers, as well as people who might bring a friend.
10 votesThis idea is moving to proposed. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Lodge Reservation Dietary Notes Improvement
The following is from Mary Ann Cameron, a life time member of the Mountaineers. She works at Rick Steve's Europe Through the Back Door. Rich Steve's had a lot of trouble meeting the diets of their tour members so they now ask only for medical dietary restrictions. This substantially reduced their problems and they have had minimal complaints. In the paperwork you fill out when you sign up for one of his tours the only question pertaining to diet is: “
MEDICAL DIETARY RESTRICTIONS (things that will make you ill).
If Rick Steves can send 20,000 tourists each year to…
6 votesThis idea is moving to proposed. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Electronic Lodge Sign-in
Add the ability for people to sign in electronically when the get to a lodge.
0 votes -
Add a Cancellation Closing Date to Lodge Stays GH2783
Lodges need a minimum number of guests to open and must decide by Thursdays at noon whether to open for the weekend. After this point, the decision is made and to open and funds for food has been committed. But we can often handle more reservations, see we need to be able to keep reservations open longer, but prevent cancellations and refunds from being processed after the go/no go decision point.
8 votes -
Prevent Recursion & Cycles in Bundled Lodge Stays GH2272
[Kevin] A bundled night has a "qualifying purchase" and an "add-on".
You should not be able to chain bundled nights together. This is pretty easy to fix: If a relationship exists, show it on both. The relationship should only be editable from the add-on item, and should be displayed in a read-only manner on the qualifying purchaser.Friday 1/6 (editable) -> Saturday1/7 (read-only)
Saturday1/7 -> Friday 1/14 <--- not allowed, b/c Saturday 1/7 has a relationship already
Friday 1/14 -> Friday 1/6 <---- not allowed, b/c Friday 1/6 has a relationship already[Jeff} There are probably two parts to this:
…
1 vote
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