General Feedback
This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.
91 results found
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demographics updates
I noticed that my demographic in my member profile had the wrong age group (unfortunately I continue to age). I only noticed it because I've been doing website testing today. Maybe there can be a prompt (or even a forcing function) for members to review their entire profile including preferences and demographics annually, as I'm sure other things change for members as well (marital status, activity interests, student status, etc). Maybe a button to go along with the waiver that forces them to scroll through their profile and select "I have reviewed and updated my profile" or something like that.
3 votesThis idea is moving to proposed. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Pop-up/dialogue reminder to check information when re-submitting youth forms
When youth forms expire and are in need of renewal, all guardians have to do is re-save information in order for the form to be current for the next 365 days. For program participants who have been a part of programming for a year or two, and might have changing medical, dietary, or transportation needs, this means that information is often outdated when shared with program managers and staff. (For example, a participant who was 6 when the forms were filled out may have new diagnoses or updated dietary preferences when they are 12 that have not been reported out…
3 votes -
Add a trip plan upload and PLB checkbox
Add the ability to upload a "trip plan" to an activity. In addition, we would like a checkbox that indicates if the trip party is planning to carry a PLB. The ability to upload a trip plan is priority #1, and the PLB checkbox is priority #2 (if it is not a lot of additional work).
3 votes -
Limiting amount of text for "Featured Authors" on the homepage
On the books homepage (https://www.mountaineers.org/books), some authors will have a lot more text show up on the "Feature Authors" portlet. Can we limit that to only display a maximum of 10 lines (or whatever looks the nicest), perhaps with a "Read More" link to expand the text if needed
3 votes -
Make Activity Template's Activity Type a Multiselect
Right now we have a number of leadership clinics which we are having a hard time reporting on since they are categorized by activity type when really we want them tagged as both the activity like Sea Kayaking AND outdoor leadership
3 votes -
Make end date of activity / event same as start date by default
I have found that setting the end date can be a bit time-consuming, as it requires navigating the calendar a second time, especially when scheduling events far in the future.
To make this smoother, would it be possible to implement two small changes?
(1) Default the end date to match the start date. A large number of our activities are single-day events, so this would save a step for most postings. Currently, there is a warning that shows up if we missed this step - which would be solved by doing so.
(2) For multi-day events, when a leader does…
2 votesHello KD -
I believe we should be able to re-use the function that automatically sets set-up and departure datetime for events. We are in the middle of an iteration at the moment, but will move this to priority as I believe it will require minimal development. If we find that is not the case, we may need to move it back to new.
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Post application not registration dates for courses.
When a course requires you to "apply" BEFORE you can "register,"it is much more important to know the date when applications begin rather than the date for registration. If someone reads "registration begins November 4th" they might return to the page on November 4th thinking they can register for it when they can't unless they're application has already been accepted.
2 votes -
Notify course participants when new field trip/lecture within the course is posted
Once a course is live, leaders can add new field trips and lectures to the course offering. However, participants are often unaware of these additions unless course or activity leaders notify them manually through email or other channels. The Youth Team is currently exploring solutions to automatically notify course students when new activities are added. This system could eventually be expanded to adult courses as well, reducing the administrative burden on leaders by ensuring participants are automatically informed via email.
2 votes -
Include the "audience" field in the activity search results
Activities allow for scoping them to a specific audience/affinity group via the "audience" field. In the activity search page, the audience can be used to filter activities targeting a specific audience. The issue is that the activities that appear in the search do not specify their intended audience. The result is that the audience is only known once the activity page has been opened. It would help if the audience was included in the activity info summary that's provided in the search results so that prospective participants can more effectively identify the audience of the activity they're looking at.
A…
2 votes -
Customizing Branch-Specific Blog Ribbons
Create a feature that allows branches to have more customization privileges over their branch-specific blog ribbon. Often, staff-created blogs will receive the "All Branches" tag, and a branch's specific blog (like an upcoming branch event) will get buried beneath other org update blogs (and in some cases, entirely removed from the branch blog ribbon due to the amount of newer content).
2 votesThis idea is moving to priority. At a minimum, we can look to see how our registration emails can be reformatted for phone/email providers to recognize the event for easy auto-saving.
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Change Author Contributor Types to Match Onyx
The contributor types that the website can accept and that Onyx accepts differ. This requires the team to select a certain role to sync to Onyx and then change it to sync to the website. The reason they are different is so that the website contributors reads "Photography by __" vs. "Photographer __'. If we can separate the way that Acumen syncs with the website from what is presented on the web page we should be able to use the roles Onyx requires.
2 votes -
Add the option to have hosts notified by e-mail when people register for a lodge stay
I would like the ability for hosts to elect to receive E-mails when a new person registers or cancels a lodge stay.
2 votesThis idea is moving to proposed. This request is technically possible and will be considered for prioritization if 1) it gains additional following or 2) can easily be added to a prioritized roster change request. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Carbon Offsets for Travel to Mountaineers Trips During Participant Registration Process
This feedback is to request that IT work the conservation and development teams to make changes to The Mountaineers website and sign-up/check-out process for all Mountaineers trips to allow registrants the option to partially offset their transportation-related carbon associated their travel by donating to a Mountaineers Carbon Footprint Reduction campaign. In addition to the donation ask, we would also like to allow registrants to share if they plan to carpool or if they will use an electric vehicle to travel to the activity. We understand this would take time, resources, and have implications for existing fundraising efforts. Thank you for…
2 votes -
Simple and Effective Feedback Surveys & Incident Reports
(1) Keep it simple and quick to attract more feedback.
(2) For instance, we could have multi-choice or single-choice questions on page 1 (change it to cover a bigger picture than we do already) and have a conditional page if people wish to add more comments/improvements if they wish to.
(3) Separate the near-miss report and incident report. They serve different purposed and requires attention and follow-up on a different scale.These are my thoughts; hope we can achieve to bring more feedback from participants by making it easy and quick. And also, by creating open culture to encourage near…
2 votes -
Connect Senior Household Memberships
Add functionality to connect Senior households memberships where both people in the household can switch between accounts, just like Family accounts.
2 votes -
Update Billing Info for Automatic Renewal
The billing info associated with autorenewal payments is not getting updated in tandem with the user’s profile. Let's tweak the process to update the autorenewal billing info whenever the profile is updated, or at least give users the option to also update their billing info when they update their payment card info.
2 votesThis idea is moving to proposed. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Add a button to return to Activity page after requesting Leader Permission
Currently, there is no simple return to the activity's registration page after requesting Leader permission. You have to go back through the Find Activities menu. A simple button to Return to Activity would simplify this process.
1 vote -
Option to see password on log in page
I recently attempted to log in to my account and when I typed in my password (several times) I got a message that my password was incorrect. This didn't make sense since I had not changed my password. If I could have seen what I had typed in I would have been able to tell if it was my correct password or not. I did a reset. Many websites have an eye symbol at the end of the log in space so individuals can click on it and see if they typed the password in correctly or not. I would…
1 vote -
Customize email frequency for different activity postings
Currently, website users can specify which activities (or courses, etc) they want to receive email notifications about as well as the frequency of those emails (immediately, daily, weekly). It would be great to be able to specify the frequency of emails on a per-activity basis. For example, a user could set their notifications to receive immediate updates about new climbing trips posted but weekly updates about new trail running trips posted.
1 vote -
Add Satellite Number to Print Roster
It would be helpful to add the new Satellite Number field to the Print Roster view. Right now, it shows up only on the Download Roster view.
1 voteThis ticket is being set to in progress! The hope is to have this in production within the next 30 days.
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