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General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.

We receive lots of great ideas, so please search the forum before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation, and how it could benefit The Mountaineers. If you want to learn more about what we've already implemented and what is up next, please visit our Technology Blog or our Technology Changelog. Thank you for your participation!
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99 results found

  1. Add LinkedIn to Website Footer

    The content & community engagement team would like to add a LinkedIn logo and link to the Mountaineers Programs Footer. This should not be applied to the Mountaineers Books Footer.

    3 votes

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    New  ·  0 comments  ·  Content  ·  Admin →
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  2. Improve Functionality for Overlapping Enrollment Badges

    Today, enrollment badges work as follows:

    • When someone is added to a course with an "enrollment" badge - they are added to that badge's roster and the expiration date is set based on that course.
    • If a student is added to a course with an enrollment badge that they already have - the badge's expiration date is updated to reflect whatever the newest course's expiration date is.
    • Once a student completes a course, the enrollment badge is removed. It does not matter what course originally created the badge and/or what the expiration date.

    It is uncommon for courses to share…

    3 votes

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  3. Allow Course Leaders/Admins to Edit Participant's Registration Datetime

    Today, Leaders can edit the registration datetime for their Activities. This allows them to manage the waitlist order by changing the dates as needed. This idea is to allow the same functionality for Courses.

    Added by Devin for Annora Ayer

    3 votes

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  4. Exportable PDF Feedback Reports

    BACKGROUND

    I have the ability to see my feedback history. As a committee admin I have the ability to see a portion of the feedback history for anyone who has led a trip for my committee. I cannot see the feedback history for someone who has led trips for some other committee.

    USE CASE

    As a Leadership Chair for various committees (current and past) I review leadership applications. Often these prospective leaders are already leaders for another branch and/or committee. As part of the feedback gathering process, it is important for me as the Leadership Chair to gather as much…

    3 votes

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    0 comments  ·  Members  ·  Admin →
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  5. demographics updates

    I noticed that my demographic in my member profile had the wrong age group (unfortunately I continue to age). I only noticed it because I've been doing website testing today. Maybe there can be a prompt (or even a forcing function) for members to review their entire profile including preferences and demographics annually, as I'm sure other things change for members as well (marital status, activity interests, student status, etc). Maybe a button to go along with the waiver that forces them to scroll through their profile and select "I have reviewed and updated my profile" or something like that.

    3 votes

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    0 comments  ·  Members  ·  Admin →
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  6. Pop-up/dialogue reminder to check information when re-submitting youth forms

    When youth forms expire and are in need of renewal, all guardians have to do is re-save information in order for the form to be current for the next 365 days. For program participants who have been a part of programming for a year or two, and might have changing medical, dietary, or transportation needs, this means that information is often outdated when shared with program managers and staff. (For example, a participant who was 6 when the forms were filled out may have new diagnoses or updated dietary preferences when they are 12 that have not been reported out…

    3 votes

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    Priority  ·  1 comment  ·  Youth  ·  Admin →
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  7. Add a trip plan upload and PLB checkbox

    Add the ability to upload a "trip plan" to an activity. In addition, we would like a checkbox that indicates if the trip party is planning to carry a PLB. The ability to upload a trip plan is priority #1, and the PLB checkbox is priority #2 (if it is not a lot of additional work).

    3 votes

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    Proposed  ·  2 comments  ·  Activities  ·  Admin →
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  8. Limiting amount of text for "Featured Authors" on the homepage

    On the books homepage (https://www.mountaineers.org/books), some authors will have a lot more text show up on the "Feature Authors" portlet. Can we limit that to only display a maximum of 10 lines (or whatever looks the nicest), perhaps with a "Read More" link to expand the text if needed

    3 votes

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    Proposed  ·  0 comments  ·  Books  ·  Admin →
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  9. Make Activity Template's Activity Type a Multiselect

    Right now we have a number of leadership clinics which we are having a hard time reporting on since they are categorized by activity type when really we want them tagged as both the activity like Sea Kayaking AND outdoor leadership

    3 votes

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    Proposed  ·  1 comment  ·  Activities  ·  Admin →
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  10. "Subscribing To" or "Liking" a Newly Posted Activity To Receive Updates About It

    The activity email notification is great but often times it notifies me of activities that have been posted but are not open for registration.

    It would be great if I, as a hopeful participant, am notified about an activity I'd like to register for at some point. If I could "like it" or show interest by "subscribing" to the activity that way I can get updates if anything changes regarding the activity (e.g., roster fills, registration date changes, trip cancelled, etc.). The number of "likes" or "subscribers" could be visible on the activity page to notify other participants of levels…

    2 votes

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    New  ·  1 comment  ·  Activities  ·  Admin →
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  11. Include Badges in the Committee Roster Downloads

    Please include awarded badges in committee roster downloads as well. Currently, they are only visible when viewing the committee roster. Adding them to the download would prevent committees (like the Climbing Committee with its many leader badges) from having to duplicate this information in the notes section, resulting in a cleaner look and less manual work.

    2 votes

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    New  ·  0 comments  ·  Rosters  ·  Admin →
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  12. Provide more clarity or even a link to let students manage their registration from the course activity page itself

    Currently the text under register participant banner is clear but I keep getting emails from students on trying to not able to know the steps on how to manage their registration for course activities.
    Suggestion:
    (1) Add language more clearly on the steps to follow after visiting the course page such as clicking "Manage Registration" OR
    (2) If possible, have the link to manage course registration available on all course activities.

    2 votes

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    Hello KD/Lynn -

    We are unable to link the course registration popup directly on the activity - but we can update the language/information provided on the activity registration notice to make it clearer for students. Do you have any suggestions based on what you have heard from students? I think having the action (visit the course page) clearer with either the link there or a button would help ensure people know to follow the link presented to the course page. Thoughts?

  13. Add more details to Activity/Course alert emails

    When a new activity alert is sent, it would be good to include more details such as summary, leader notes and description. There are many trips that are for a specific audience and it becomes tiring to click on all the trips and get disappointed to not find a trip to register for. Even if we can add a summary to them (as we now see in the find activities page on the website), we at the committee level can ensure the leaders and important info in the summary, especially if the trip is restricted to a specific audience.

    • Submitted…
    2 votes

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    New  ·  0 comments  ·  Activities  ·  Admin →
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  14. Include the "audience" field in the activity search results

    Activities allow for scoping them to a specific audience/affinity group via the "audience" field. In the activity search page, the audience can be used to filter activities targeting a specific audience. The issue is that the activities that appear in the search do not specify their intended audience. The result is that the audience is only known once the activity page has been opened. It would help if the audience was included in the activity info summary that's provided in the search results so that prospective participants can more effectively identify the audience of the activity they're looking at.

    A…

    2 votes

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  15. Customizing Branch-Specific Blog Ribbons

    Create a feature that allows branches to have more customization privileges over their branch-specific blog ribbon. Often, staff-created blogs will receive the "All Branches" tag, and a branch's specific blog (like an upcoming branch event) will get buried beneath other org update blogs (and in some cases, entirely removed from the branch blog ribbon due to the amount of newer content).

    2 votes

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    New  ·  0 comments  ·  Content  ·  Admin →
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  16. Change Author Contributor Types to Match Onyx

    The contributor types that the website can accept and that Onyx accepts differ. This requires the team to select a certain role to sync to Onyx and then change it to sync to the website. The reason they are different is so that the website contributors reads "Photography by __" vs. "Photographer __'. If we can separate the way that Acumen syncs with the website from what is presented on the web page we should be able to use the roles Onyx requires.

    2 votes

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    Proposed  ·  1 comment  ·  Books  ·  Admin →
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  17. Add the option to have hosts notified by e-mail when people register for a lodge stay

    I would like the ability for hosts to elect to receive E-mails when a new person registers or cancels a lodge stay.

    2 votes

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    0 comments  ·  Lodges  ·  Admin →
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  18. Carbon Offsets for Travel to Mountaineers Trips During Participant Registration Process

    This feedback is to request that IT work the conservation and development teams to make changes to The Mountaineers website and sign-up/check-out process for all Mountaineers trips to allow registrants the option to partially offset their transportation-related carbon associated their travel by donating to a Mountaineers Carbon Footprint Reduction campaign. In addition to the donation ask, we would also like to allow registrants to share if they plan to carpool or if they will use an electric vehicle to travel to the activity. We understand this would take time, resources, and have implications for existing fundraising efforts. Thank you for…

    2 votes

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    Proposed  ·  0 comments  ·  Fundraising  ·  Admin →
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  19. Simple and Effective Feedback Surveys & Incident Reports

    (1) Keep it simple and quick to attract more feedback.
    (2) For instance, we could have multi-choice or single-choice questions on page 1 (change it to cover a bigger picture than we do already) and have a conditional page if people wish to add more comments/improvements if they wish to.
    (3) Separate the near-miss report and incident report. They serve different purposed and requires attention and follow-up on a different scale.

    These are my thoughts; hope we can achieve to bring more feedback from participants by making it easy and quick. And also, by creating open culture to encourage near…

    2 votes

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    Proposed  ·  1 comment  ·  Feedback Surveys  ·  Admin →
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  20. Connect Senior Household Memberships

    Add functionality to connect Senior households memberships where both people in the household can switch between accounts, just like Family accounts.

    2 votes

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    Proposed  ·  0 comments  ·  Members  ·  Admin →
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