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General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.

We receive lots of great ideas, so please search the forum before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation, and how it could benefit The Mountaineers. If you want to learn more about what we've already implemented and what is up next, please visit our Technology Blog. Thank you for your participation!

Please note that all our courses, events, trips, course-related activities, clinics, seminars, and lodge stays have forms for you to give feedback when you participate. You’ll get an email reminder to do so just after the activity. If your feedback is of urgent nature it may be best to contact the chair of the committee that sponsors that program directly. Not sure who the chair is? Visit our Committee Chair Directory or contact our Member Services Team at info@mountaineers.org.

If there was a safety incident or near miss, you will have the opportunity for submitting an Incident Report after submitting activity feedback. You may also use the Incident Report button on the activity detail page (from your My Activities page) or contact our Safety Committee directly at safety@mountaineers.org.

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98 results found

  1. Generate iCal calendar for any course activities, regardless of participation status

    I often have to manually transcribe the multiple events from a course into my personal google calendar. This is error prone and time consuming, and I bet most people do this.

    It would be awesome if the "course requirements" section of a course page that shows all the events would also contain a link to the iCal of that course so I can add all the events to my personal google calendar with a single click.

    This would be useful to do with any course, not just the ones I am signed up with:
    - for the courses I want…

    7 votes

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  2. Course activity review tool for courses with 2-3 activities SD664

    Include some bulk review and update tools for courses where we only 2-3 required activities. For courses like WFA, Navigation or Basic Snowshoeing with just a couple required field trips/lectures make a roster preview and download that allows you see that a student is registered for all required activities and then their participant result and probably participant notes. This is probably exception report for a course roster compared to 1-3 activity template roster (on screen and download).

    For more involved courses we are hoping to build a mega download of all activities for students involved in that course. See listing…

    7 votes

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  3. Volunteer (instructor recruitment) request opt in

    With mega course rosters for instructor recruitment and other ways we can email people through the website it would be nice for people to have a way of opting in/out of instructor recruitment emails.

    7 votes

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    Proposed  ·  3 comments  ·  Volunteers  ·  Admin →
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  4. No Show Status on Activity should override awarding badges

    No Show status on a roster should not result in badges being awarded

    7 votes

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    1 comment  ·  Rosters  ·  Admin →
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  5. Improve Lodge Stay Cancellation Process - Part 2

    As a volunteer admin on an outdoor center committee, allow me to cancel one or more lodge stays for our lodge, so that members and guests will know that it has been canceled (on the website), that those who registered will be notified of the cancellation, and so that staff can issue refunds to those who registered and paid.

    The automation for this involve adding a button or link to lodges stays (or lodge stay rosters) so that when canceled (and confirmed with a popup yes/no-style check) that the state of the lodge stay(s) is/are set to "canceled" and all…

    7 votes

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    Proposed  ·  0 comments  ·  Lodges  ·  Admin →
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  6. Additional Search Functions: Sorting SD504

    for activity listings allow user to sort by destination, leader, availability and allow sorts in ascending or descending order

    7 votes

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    12 comments  ·  Search  ·  Admin →
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    Hello All -


    We are following up on UV Ideas and was wondering if those who submitted or voted for this idea could elaborate on the exact fields they ideally would like to sort by and the benefit they would receive from that sort option. This will help us better understand the priority and the level of development effort this idea would have. Each element we include in a filter or a sort adds additional development effort.


    Example - "I would like the option to sort by registration deadline date to understand what activities I need to consider signing up for soon."


    Thanks!

  7. Link event tickets to a salesforce revenue campaign as they are purchased

    The fundraising team would love it if there was a way to link event ticket purchases to a specific campaign as they came in so we can track revenue and ensure it is assigned to a specific fundraising effort and communicate with accounting if it needs to be assigned to a specific funding need. This would be similar to how we set up donation pages to assign to a specific campaign.

    6 votes

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    Proposed  ·  2 comments  ·  Events  ·  Admin →
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  8. Export feature for My Activities and My Courses and Programs lists

    Add export features (to CSV or Excel) to enable members to easily export lists of Activities and Courses (historical and active/posted in the future). It could be similar to rosters Export option.

    6 votes

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    0 comments  ·  Members  ·  Admin →
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  9. Update "Last Activity Led" column in committee rosters to add co-leaders and exclude cancelled trips

    Currently, the "Last Activity Led" column in committee rosters on the website only factors in activities where the contact is listed as the Primary Leader, and includes activities that were cancelled.

    Please exclude cancelled activities from this calculation, and include activities where the contact is listed as a Primary Leader OR a Co-Leader.

    6 votes

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    3 comments  ·  Rosters  ·  Admin →
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  10. Improve Committee-aggregated Feedback Pages

    (1) Add a "More Info" or make it so that clicking on the "comment" in feedback takes the user to the "All" feedback page for the activity, course, event, or lodge stay from which that feedback originated.

    (2) Add a "Download All | Download Selected" button to the bottom of the page that downloads a spreadsheet file with one sheet/tab for each feedback survey (e.g. Course Feedback, Field Trip, Lecture, Seminar, and Clinic Feedback, Trip Feedback, etc.). Each sheet will have meta data (e.g. title, dates) from the activity, course, event or lodge stay and then the feedback responses in…

    6 votes

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  11. Improve the My Feedback (Leader-aggregated Feedback) Pages

    (1) Add filters for (a) Committee, a select list of on which the leader serves), and (b) Activity Type, a list of our activity types.

    (2) Add a "More Info" or make it so that clicking on the "comment" in feedback takes the user to the "All" feedback page for the activity, course, event, or lodge stay from which that feedback originated.

    (3) Add a "Download All | Download Selected" button to the bottom of the page that downloads a spreadsheet file with one sheet/tab for each feedback survey (e.g. Course Feedback, Field Trip, Lecture, Seminar, and Clinic Feedback, Trip…

    6 votes

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  12. Improve Activity-aggregated Feedback Pages

    (1) Change "Feedback" at the top of the page to the title of the feedback survey.
    (2) Make the title of the course, activity, event or lodge stay a link to that item's details page.
    (3) Add the leader's name and activity date(s) below the title.
    (4) Add the title of the course template if the item is a course activity.

    6 votes

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  13. Installment Payment System for Donations

    While we have monthly donations, we would like to request a payment installments specifically for donations that would have a start and end date that can be broken out by month or by quarter or any schedule identified by the donor. It may be similar to the proposal put forward for courses, however, will be different because this payment schedule would specific for an individual rather than a product.

    5 votes

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    1 comment  ·  Fundraising  ·  Admin →
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  14. Identify activities, courses, and events restricted to a SIG/Branch

    Let climb leads be able to hide climbs from the public until they are done getting members from their SIG or branch.

    As a basic student its time consuming to see climbs just to sign up or email the climb leader and find out its only for a specific group of people and that I can't be on the climb.

    5 votes

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  15. Make it possible for website to process multiple payments for trips like Global Adventures and Youth Programs

    Make it possible for deposits to be taken and then remaining balance paid through the website.

    User Story: As a parent registering my child for a youth program, allow me to choose to pay the full amount, or automatically pay in equal monthly installments from this month through the last month of the program with a credit card so that staff need not keep credit card info on file (security risk) and process these cards manually every month.

    Note: Though specifically requested for our youth programs, this payment system could be used for any program of sufficient length and cost.

    5 votes

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    10 comments  ·  Activities  ·  Admin →
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  16. Create "add to calendar" link in registration confirmation email

    A link for iCal or google calendar so that when registrants get a confirmation email they can immediately put it on their personal calendar. Primarily thinking about events, but would be great for trips too!

    4 votes

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    New  ·  3 comments  ·  Events  ·  Admin →
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  17. Improve Event Registration process for non-members

    The issue: We currently do not have a way for non-members to register/RSVP for Ms events that are open to the public. Our process requires guests to create a guest account before they can register for an open event, which can be a barrier or deterrent. On the back-end, this process makes managing an event roster nearly impossible as the "Add People to Event Roster" requires a member name to be added first. If there is no Current Path with the guest's name, you can't proceed.

    4 votes

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    New  ·  3 comments  ·  Events  ·  Admin →
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  18. Provide a way to tell if leader has unread feedback

    Currently, there is no indication if a participant has submitted feedback after a leader has viewed the feedback. Personally, I check for feedback a few days after the activity, and if someone adds feedback after that I probably won’t ever see it.

    4 votes

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  19. Seminars and Course Activities Will Not Stay Private

    Seminars and other course activities (lecture and field trips) will not stay private. They are continuously "self publishing" a few minutes after being withdrawn. Repeated withdrawals do not help - the seminar or course activity will self-publish ad infinitum. This causes seminars and other course activities to become publicly visible while they are still being developed and reviewed. Sometimes committee reviews - the review/discuss/edit/repeat cycle - can take a few weeks, so having those half-done seminars and courses live on the website is a problem.

    This seems to be a new website bug for 2021? I don't remember seeing it…

    4 votes

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  20. Additional Roles for Course Rosters

    For Course rosters people can be associated with one of a hard-coded list of roles and can be advertised as a public contact for the course in that role. We are proposing that the list of roles be extended to better support current common practices. Specifically, we propose adding the following roles:

    Co-leader
    Assistant Leader
    Content Manager

    The Co-leader and Assistant Leader roles are self explanatory. Larger courses may want to show multiple leaders as public contacts but still be able to identify a single person as the primary leader.

    The Content Manager is the person who manages registration and…

    4 votes

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