General Feedback
This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.
87 results found
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Trip reporting issue inverting images
It is most frustrating that the website inverts pictures sometimes and there is no recourse. Not sure what can be done about this but it would make filing trip reports faster and easier if the system worked more smoothly and without frustrating glitches like this. Also, improved support for smart phones would be nice so things worked more smoothly on these devices. Many of us don't use computers much anymore and it's frustrating when you have to turn your phone sideways to see the full contents of a field or for an onscreen button to work.
4 votesThis idea is moving from "New" to "Priority". Some technology volunteers and our developer team have looked into what is causing this and it requires changes to a background feature. This is a more involved fix but something we still plan to address.
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"Subscribing To" or "Liking" a Newly Posted Activity To Receive Updates About It
The activity email notification is great but often times it notifies me of activities that have been posted but are not open for registration.
It would be great if I, as a hopeful participant, am notified about an activity I'd like to register for at some point. If I could "like it" or show interest by "subscribing" to the activity that way I can get updates if anything changes regarding the activity (e.g., roster fills, registration date changes, trip cancelled, etc.). The number of "likes" or "subscribers" could be visible on the activity page to notify other participants of levels…
4 votes -
Display discounted pricing for Books/Activities
Right now, if you change the price of a book or activity for a "sale", there is no way to distinguish that new sale price for the past regular price. The ask is to create a way to clearly call out discounted prices.
4 votes -
People Search
This was spawned off from an existing thread:
https://feedback.mountaineers.org/forums/273688-general-feedback/suggestions/37230223-integrate-fuzzy-logic-to-text-search-gh2837It was clear that "fuzzy search" as implemented there did not translate into a good people search experience.
BACKGROUND
Currently, the only way to search for members (contacts) is through the sitewide search mechanism. While we have dedicated search pages for "Find Activities", "Find Routes & Places" and "Find Courses, Clinics & Seminars", we have no such dedicated page for finding members. Your options are to either find them on some roster you have access to or to rely on the sitewide search.
The problem is that the general sitewide search…
4 votesThis idea is moving to in progress! We are working to build out a member specific search page which will provide a place where members can 1) Search for members using a test search that uses wildcards automatically 2) Filters for membership status 3) Filters for branch. Depending on its adoption we can increase the features to include committee affiliation but that is more complicated.
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Add profile link to roster
There is a companion issue that made names clickable in the roster on the website: https://feedback.mountaineers.org/forums/273688-general-feedback/suggestions/8764993-make-names-on-roster-open-their-profile-so-you-can
Here, I would like a column added to the CSV roster export with the link to someone's profile. There's currently a column for whether the profile is private or not, but no column with the actual profile link.
This would serve the same purpose as the clickable name. In Excel, it will detect that these are links and make them clickable. That makes it easier for me to navigate to someone's profile.
4 votesThis idea is moving to proposed. This request is technically possible and will be considered for prioritization if 1) it gains additional following or 2) can easily be added to a prioritized roster change request. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Add Address Verification Service
What: Consider adding an address checker to the website to help manage number of bad addresses (incorrect unit, missing zip code, etc). This tool could help us verify/correct postal addresses.
Why: Potentially important for decreasing amount of mail that is marked undeliverable and returned to the PC4 votesThis idea is moving to priority as we plan on testing out a new way to manage addresses within Salesforce to hopefully clean up addresses.
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Provide Activity Feedback from participants/students to Asst. & Co- Leaders
After an activity participants are asked to provide feedback. This feedback loop is an important component of leadership development and allows leaders to learn how their approach is being received. However, Asst and Co-Leaders do not have access to this information and miss out on a valuable learning opportunity. For some, especially less experienced Asst Leaders, they may be tempted to emulate behavior they saw from a leader without the knowledge of how that was received by participants. In addition there may be comments, good or bad, about the Asst/Co- Leaders. Seems like not automatically sharing this with the entire…
4 votesThis idea is moving to proposed. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Allow creation of email alerts for when registration opens
It would be great if there could be an option for email alerts when an activity's registration opens and not just when it is posted. Sure, I can manually add the registration date to my calendar to remind me but it reduces friction to get alerted when I am able to take action on that information. This would also solve for the uncommon instance where the leader changes that registration date after posting (in which case any manual calendar reminder is rendered useless).
3 votes -
course activities being moved to general members
when course activities are moved to general membership, can an email be released to those whose settings are set to get an email when a new activity is posted. From experience, people don't seem to know when hikes/backpacks are moving from a course to general membership. People have to look for the activity. Is this a setting that can be fixed or is it more involved?
3 votes -
Customize email frequency for different activity postings
Currently, website users can specify which activities (or courses, etc) they want to receive email notifications about as well as the frequency of those emails (immediately, daily, weekly). It would be great to be able to specify the frequency of emails on a per-activity basis. For example, a user could set their notifications to receive immediate updates about new climbing trips posted but weekly updates about new trail running trips posted.
3 votes -
Make end date of activity / event same as start date by default
I have found that setting the end date can be a bit time-consuming, as it requires navigating the calendar a second time, especially when scheduling events far in the future.
To make this smoother, would it be possible to implement two small changes?
(1) Default the end date to match the start date. A large number of our activities are single-day events, so this would save a step for most postings. Currently, there is a warning that shows up if we missed this step - which would be solved by doing so.
(2) For multi-day events, when a leader does…
3 votesHello KD -
I believe we should be able to re-use the function that automatically sets set-up and departure datetime for events. We are in the middle of an iteration at the moment, but will move this to priority as I believe it will require minimal development. If we find that is not the case, we may need to move it back to new.
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Notify course participants when new field trip/lecture within the course is posted
Once a course is live, leaders can add new field trips and lectures to the course offering. However, participants are often unaware of these additions unless course or activity leaders notify them manually through email or other channels. The Youth Team is currently exploring solutions to automatically notify course students when new activities are added. This system could eventually be expanded to adult courses as well, reducing the administrative burden on leaders by ensuring participants are automatically informed via email.
3 votes -
Add more details to Activity/Course alert emails
When a new activity alert is sent, it would be good to include more details such as summary, leader notes and description. There are many trips that are for a specific audience and it becomes tiring to click on all the trips and get disappointed to not find a trip to register for. Even if we can add a summary to them (as we now see in the find activities page on the website), we at the committee level can ensure the leaders and important info in the summary, especially if the trip is restricted to a specific audience.
- Submitted…
3 votes -
New Policy Rollout
Require that any new, approved policies include, as separate document, plan for implementation by volunteer leaders and name of person on staff who will be contact point for roll-out support.
3 votes -
Improve Functionality for Overlapping Enrollment Badges
Today, enrollment badges work as follows:
- When someone is added to a course with an "enrollment" badge - they are added to that badge's roster and the expiration date is set based on that course.
- If a student is added to a course with an enrollment badge that they already have - the badge's expiration date is updated to reflect whatever the newest course's expiration date is.
- Once a student completes a course, the enrollment badge is removed. It does not matter what course originally created the badge and/or what the expiration date.
It is uncommon for courses to share…
3 votesGiven it only impacts a few courses, this is not a high priority. However, if this is something we can easily accomplish or can be tied to another piece of work that is prioritized, it would be great to have this changed.
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Exportable PDF Feedback Reports
BACKGROUND
I have the ability to see my feedback history. As a committee admin I have the ability to see a portion of the feedback history for anyone who has led a trip for my committee. I cannot see the feedback history for someone who has led trips for some other committee.
USE CASE
As a Leadership Chair for various committees (current and past) I review leadership applications. Often these prospective leaders are already leaders for another branch and/or committee. As part of the feedback gathering process, it is important for me as the Leadership Chair to gather as much…
3 votesThis idea is moving to proposed. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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demographics updates
I noticed that my demographic in my member profile had the wrong age group (unfortunately I continue to age). I only noticed it because I've been doing website testing today. Maybe there can be a prompt (or even a forcing function) for members to review their entire profile including preferences and demographics annually, as I'm sure other things change for members as well (marital status, activity interests, student status, etc). Maybe a button to go along with the waiver that forces them to scroll through their profile and select "I have reviewed and updated my profile" or something like that.
3 votesThis idea is moving to proposed. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Pop-up/dialogue reminder to check information when re-submitting youth forms
When youth forms expire and are in need of renewal, all guardians have to do is re-save information in order for the form to be current for the next 365 days. For program participants who have been a part of programming for a year or two, and might have changing medical, dietary, or transportation needs, this means that information is often outdated when shared with program managers and staff. (For example, a participant who was 6 when the forms were filled out may have new diagnoses or updated dietary preferences when they are 12 that have not been reported out…
3 votes -
Add a trip plan upload and PLB checkbox
Add the ability to upload a "trip plan" to an activity. In addition, we would like a checkbox that indicates if the trip party is planning to carry a PLB. The ability to upload a trip plan is priority #1, and the PLB checkbox is priority #2 (if it is not a lot of additional work).
3 votes -
Limiting amount of text for "Featured Authors" on the homepage
On the books homepage (https://www.mountaineers.org/books), some authors will have a lot more text show up on the "Feature Authors" portlet. Can we limit that to only display a maximum of 10 lines (or whatever looks the nicest), perhaps with a "Read More" link to expand the text if needed
3 votes
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