General Feedback
This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.
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741 results found
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Add Global Adventures Waiver to GA registration process
Make it so global adventure participants are prompted to fill out the global adventures waiver form when registering for the activity
1 voteCompleted ·
AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Completed July 2017
We added Application, Trip Agreement, and Release Forms to used with Global Adventure activities.
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Integrate mountaineers.org Website and Learning Management System (LMS, aka eLearning) SD636++
Integrate the Learning Management System (LMS, aka eLearning) with our website so that when people are added to a roster in they are added in the LMS and receive appropriate course materials.
15 votes -
Highlight # of activities led / courses instructed in volunteer leader/instructor profiles
"Game-ify" volunteer leader & instructor trips led & courses taught to encourage them to list more trips and volunteer more often as instructors.
Update volunteer profiles so that a “star appears” around their profile picture for each trip they lead or for each time they participate as an instructor / leader in a field trip. When X number of stars have appeared then volunteers receive some sort of recognition, to be determined, . . . for example, . . .
a. X stars – a Mountaineers Books coupon or a Starbucks card accompanied by a form thank you note (and…1 vote -
Enable trip leaders to Identify Potential Leaders on a Trip
Currently, trip participants can rate trip leaders. Trip leaders need to be able to rate trip participants. Specifically, trip leaders need to be able to identify trip participants who demonstrate attributes of a future trip leader, and this information needs to be shared with branch committee leadership so they can follow-up with the potential trip leader and encourage them to take the appropriate next steps to volunteer as a trip leader.
When trip leaders close their trip or prepare a trip report, this new feature needs to be made clearly available to them so they are given an opportunity to…
4 votes -
Offered Status Deadline - Transparent date/time ~Salesforce
Add specific date/time in offer email for the five-day cut-off. It currently says "5 days" but participants often want a specific time as to when they will be moved off.
This will help us better justify when a person is moved from the offered status and create more transparency in the process.
Current Email:
Congratulations! You were on the waitlist for ACTIVITY to take place on DATE, and a spot has just opened up! You have five days from now to accept this offer.
If you would like to accept this offer, login to your accounthttp://www.mountaineers.org/profile, and…
3 votesApr 6, 2018
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Search closed activities
I would like a way to search recently completed trips, so I can contact trip leaders for current route beta. This could be as simple as a checkbox on the activity search page for "Search only past/closed activities".
1 voteSam,
Thanks for the suggestion. You can use the “Starting…” section to find past activities. The “Start” and “End” dates mean "I want activities that occur between “Start Date” and “End Date.” This works for Find Activities (https://www.mountaineers.org/explore/activities) and site search (https://www.mountaineers.org/search).
Also note that our Routes & Places (https://www.mountaineers.org/explore/routes-places) have trip reports associated with them. This may be a good source of information from trips from more than just our leaders.
And of course you can search our Trip Reports (https://www.mountaineers.org/explore/trip-reports).
Thanks!
Jeff
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Add info to the lodge stay roster downloads GH2426
On the download of both Individual Lodge Stay Rosters and the View Lodge Stay Rosters, add these columns as the right-most columns:
- Age - Membership Status - Carpool Preference - Carpool Notes11 votesOct 2017
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Require Leaders to update their Waivers before listing a trip GH2429
Require Leaders to update their waivers before listing a trip. Right now this can be over-ridden by leaders which doesn't make sense since we want EVERYONE on the roster to have an up to date waiver.
1 voteOct 2017
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Add ability to adjust map zoom level on location tab GH2513
Map zoom level is not saved during the editing process for an activity/course/etc. The displayed map defaults to a specific zoom level that centered on the location pin.
It would be helpful to be able to set the level of zoom without making the user use the +/- button.
0 votesWe are working on fixing Routes & Places that should have their GPS Start and End points farther apart or have no end point, so the zoom is correct based on having two points displayed on the map.
If you find one that looks odd, please send a link to that route/place to info@mountaineers.org or use our Route/Place Updates form, https://www.mountaineers.org/activities/route-place-updates-images-resources.
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When an activity is pushed to a future date make sure feedback emails also update to the future date GH2281
Right now if a climb is scheduled for May 1 and you have to move it to May 8 because of weather the feedback email is still sent out on May 2, the day after the original start date.
6 votesCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Completed Aug 2020.
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Redesign Website Header and Sitemap, and Integrate mountaineersbooks.org with mountaineers.org SD579
Redesign our website header so it is better for mid-size mobile devices and re-organize our site map so that it better includes features we've added since launch (e.g. selling books, find volunteers, lodges), etc. This will involve UX design and some graphic design work.
Add "Locations" to the top level and move Branches, Outdoor Centers and Program Centers there.
Selling eBooks, ability to use promo codes currently in use on mountaineersbooks.org (e.g. buy one get one free) and content migration (pages, blogs, calendars, etc.) are the key considerations. Integrating our two websites will eliminate confusion of where to purchase books,…
12 votes -
Improve Roster Functionality: Badge Rosters SD584
Make sure there is pagination and the ability to search on large badge rosters. We'd also like the ability to download rosters. Need to be able to bulk update expiration date. Also need to fix the roster download function.
0 votesCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Completed Mar 2022.
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Improve Roster Functionality: Track Mentored Leaders
How to show mentored leaders on trip (perhaps leave as is but automatically make anyone whose role is co-leader or mentored leader and admin and add "show as contact" checkbox. How to show on committee roster. Probably Leader box checked with mentored leader note and a "short" expiration date. Also add survey aimed at trips with mentored leader (show this feedback to primary leader, co leader and mentored leader)
7 votesCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
All items are complete but one, and we added guidance for managing mentored leaders to the “Mentoring New Leaders” section of the How to Schedule & Manage Activities page, https://www.mountaineers.org/volunteer/schedule-manage/activities#mentoring-new-leaders.
The only item reaming is its own idea, “Co-leader and Mentored Leader Activity Roster Automation,” https://mountaineers.uservoice.com/forums/273688-general-feedback/suggestions/34067407-co-leader-and-mentored-leader-activity-roster-auto/. It is an idea that may or may not be desired.
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Improve Roster Functionality: Course Template Rosters
Add pagination and search/filter features to allow for better handling of these large rosters so they can be a more useful instructor recruitment tool. Being able to filter by curren tmembers, roles, graduation dates before download.
0 votes -
Improve Lodge Stay Cancellation Process - Part 2 GH2759
As a volunteer admin on an outdoor center committee, allow me to cancel one or more lodge stays for our lodge, so that members and guests will know that it has been canceled (on the website), that those who registered will be notified of the cancellation, and so that staff can issue refunds to those who registered and paid.
The automation for this involve adding a button or link to lodges stays (or lodge stay rosters) so that when canceled (and confirmed with a popup yes/no-style check) that the state of the lodge stay(s) is/are set to "canceled" and all…
7 votes -
Give notification to leader if posting course related activity outside course date range
Provide error message/notification if creating a course related activity that is outside of any course's current date range. I listed an optional lecture and it wouldn't show up in the course but I couldn't figure out why. Turns out it was after the original course listings end date.
1 voteThanks for bringing this to our attention. This one is a bit tricky, because there can be a currently running and future scheduled course and knowing which one to check is a challenging decision.
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Have leader's permission emails indicate whether assistant leader or participant
As a trip leader it'd would be nice if the permission request emails specify in the subject whether the request is for a participant or an assistant leader. This way the leader could handle emails differently, i.e. use different email rules, or simply, trying to make sure they have enough leaders earlier than accepting participants. Maybe a drop-down for the type of request or separate links would be a solution - i.e., "click here to request permission as participant" and "click here to request permission as leader"
1 voteIt was easy enough to add a question to the request, there does not seem to be any downside, and there are a few activity types where assistant leaders register themselves, so this is done.
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Fix the mobile My Courses View GH2094
Right now when you open My Courses & Programs and then open courses that have activities in the future and past it looks a little messy, it'd be better to have them open in a separate modal dialogue
0 votes -
Review Participation Notes
On the "My Activities" page there's a "Review Participation Notes" blue button. It seems like these Participation Notes should have their own section on the left sidebar, similar to "My Feedback". Or it could be combined with the "My Feedback" page and use the same date filtering etc.
0 votesWhen making changes to the website, we have to consider the wide implications of reorganizing information. Participation notes are only available to leaders and group administrators – participants cannot see participation notes created by leaders. The participation notes are designed as an investigative tool for leaders for an incident, accident, or behavioral issue. It’s included on the My Activities page so leaders can easily see successful trip history as a way to screen participants pre trip. Leaders should only look at the participation notes when a red flag was noted in the past or a person’s trip status includes ‘needs improvement. Due to the special use case of this information and the small pool of people able to access this information, we feel the participant notes to not warrant a special tab, and we are going to keep the current structure at this time.
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Table of badge dates
On the "My Activities" page there's a "Review Participation Notes" blue button. When I click on that and scroll all the way to the bottom it shows when my badges were added and when they expire. This table of dates is super handy, but having it located here is really klunky.
It seems like all this badge date info should be at the bottom of the "My Profile" page. It would also be nice to list along with the Expire date if it has expired but it's still in the grace period.
I know you already added a date tooltips…
1 vote
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