General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any forum idea and will be notified of status changes to that idea. Your feedback helps us prioritize projects and improvements for our organization. We receive lots of great ideas, so please search the forum first before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation of your idea and how it benefits The Mountaineers. If you want to learn more about what has already been developed and what is up next, please visit our Technology Blog. Thank you for your participation!

Please note that all our courses, events, trips and course-related activities have feedback forms so that you give feedback for every activity in which you participate. You’ll get an email reminder to do so just after the activity. If your feedback is of urgent nature it may be best to contact the chair of the committee that sponsors that program directly. Not sure who the chair is? Contact our Member Services Team at info@mountaineers.org.

If there was a safety incident or near miss, you will have the opportunity for submitting an Incident Report after submitting activity feedback. You may also use the Incident Report button on the activity detail page (from your My Activities page) or contact our Safety Committee directly at safety@mountaineers.org.

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  1. Bulk add participants to rosters

    It would be great to be able to add multiple people to a roster at one time instead of having to do a multi-step process for each person. This would be especially helpful for committees and youth programs who have recurring events with the same people. It would allow committees to easily add and then bulk update volunteers hours tracking.

    Please see the attached image for an example.

    5 votes
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    2 comments  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →

    This suggestion applies to committee, activity and event rosters. This seems like it should be a-ok for committee rosters. It could be challenging for activity and event rosters where there are capacities and deciding how to handle that check and potential error, and partly because of the caveat that whatever roles and other details are chosen apply to all who are registered in this scenario. We may need to consider roster addition somewhat like the “add guest” we have for lodge stay reservations where the details for each person may be different.

  2. Improve badge disply sort on course view

    I have a low priority website UI feature request. For courses which award multiple badges to graduates, it would be nice if the list of badges were sorted nicer. One sort method could be "Course badges first then Skill badges, and within those by alphabetical". Here's the 2020 Seattle Basic course as an example of messy badges...
    https://www.mountaineers.org/locations-lodges/seattle-branch/committees/seattle-climbing-committee/course-templates/alpine-climbing-courses/basic-alpine-climbing-course/basic-alpine-climbing-course-seattle-2020

    thanks!

    1 vote
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    New  ·  2 comments  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →
  3. Only insert new instructors to course roster GH3157

    When an instructor signs up for a workshop or field trip then they are automatically added as an "Instructor" at the course level, I believe this is new functionality. However, if that person is already set as a course "Leader" then they are demoted to be a course "Instructor". It seems like the new automatic behavior should only happen if the person is not currently on the course roster.

    1 vote
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    High Priority  ·  1 comment  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →
  4. Set focus to username field in login

    Please set the "focus" to the first field "username” on the login page. It's a niggly little thing to have to proactively click into the box to type in it on every login.

    1 vote
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    New  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  5. Catch and Handle API Tax Rate Exceptions GH2919

    As a site visitor purchasing books and/or merchandise, show me an error message if the tax API fails so I know how to get my order placed. We think the best is to retry a few times and if that fails use a fallback rate from site settings.

    6 votes
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    0 comments  ·  Books  ·  Flag idea as inappropriate…  ·  Admin →
  6. Re-sync Failed Plone-Acumen Transactions GH2921

    Add a "Re-sync to Acumen button to receipt pages to enable Mountaineers staff to re-sync a transaction to Acumen. With power outages, Acumen posting, and server maintenance, this will make it easier to get any missed orders to Acumen without having to enter them manually.

    6 votes
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    0 comments  ·  Books  ·  Flag idea as inappropriate…  ·  Admin →
  7. Pre-order/Backorder Quantity GH3044

    As a website visitor pre-ordering or backordering a a book, allow me to enter a quantity that is applied when I click the "pre-order" or "backorder" button, and allow me to change this on the payment page, so that I may pre- or backorder more than one copy of a book at a time.

    2 votes
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    In Review  ·  2 comments  ·  Books  ·  Flag idea as inappropriate…  ·  Admin →
  8. Allow Chaperone Registration for Youth Activities GH2876

    For youth activates that are not part of a youth program, enable the ability for leaders to set a chaperone capacity and for chaperones to register.

    9 votes
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    High Priority  ·  0 comments  ·  Youth  ·  Flag idea as inappropriate…  ·  Admin →
  9. flag an interest on an activity

    I would like to see a feature in the website to let me flag to myself that I am interested in signing up for an activity, that I can return to with a filter and decide whether to sign up or let it slip. Personally, I would not care if my interest flags were visible to others.

    1 vote
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    0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  10. roster show member or nonmember

    For courses/events that generate income, it would be helpful to the committee leadership if we could tell if a registered person is a member or nonmember when we look at the detailed roster. The reason...fee structure is different and we can more easily figure out how much income was generated without having to have staff pull the info for us (when they are already very busy).

    It would also be helpful for activity leaders to know who the guests are (so we can talk more about the Mountaineers/other committees and entice them to join).

    1 vote
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    New  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. book recommendations

    It would be nice if we could recommend books other than those published by the Mountaineers. For the Naturalists' annual course, they use a book that is better than what the Mountaineers has published. For the Photography Committee, there are really only two instruction books published by the Mountaineers. We should be able to add any book listed on Amazon to better help our students.

    1 vote
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    0 comments  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →

    The recommended and required reading sections of various types of content on our website are specifically for books, maps and merchandise that we can ship from our warehouse.

    For other books, etc. information can be added to the rich text sections of the content item. For formatting and more info, please see our Publications Style Guide, https://www.mountaineers.org/volunteer/leader-resources/publications-style-guide#references.

  12. Make the Volunteer Hours page visible to all leaders GH3166

    Similar to how leaders can view any member's activity/course history. This would help leaders get a sense for a member's availability, see what they have or haven't tracked, etc.

    1 vote
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    High Priority  ·  0 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
  13. Add a "Branch" column in addition to a "Branch" filter on the Committee Chair Directory GH3140

    This would be helpful for searching and filtering in the directory, and it would help make clear which committees belong to which branch.

    1 vote
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    High Priority  ·  0 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
  14. Committee volunteer hours page

    Thanks for the volunteer hours tracking! Any chance we can get a "committee volunteer hours" by committee? that would help committee chairs track and verify their hours. similar to committee feedback. Thank you!

    1 vote
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    0 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
  15. Pre-order/Backorder User-applied Promo Codes GH3045

    As a website visitor pre-ordering or backordering a book, allow me to enter a promo code on the payment page, so that I can receive a discount if one is offered. And display the automatically applied promo code the member discount.

    2 votes
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    In Review  ·  1 comment  ·  Books  ·  Flag idea as inappropriate…  ·  Admin →
  16. Add "Item Type" Select List to Universal Header Search GH3048

    As a website visitor, show me a list of content types next to the search box in the universal header so that I may choose the type of content and my search terms in one go.

    Notes:
    - If viewing the Program global header, default this to "All."
    - If viewing the Books global header, default this to "Book."

    2 votes
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    In Review  ·  1 comment  ·  Books  ·  Flag idea as inappropriate…  ·  Admin →
  17. Make contributors other than "authors" be eligible for search GH3167

    When we perform a search on mb.org using contributor names, currently only "by" works. We'd like to make it so that searches for all contributors (photos by, epilogue by, etc. etc.) also works in search.

    2 votes
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    High Priority  ·  0 comments  ·  Books  ·  Flag idea as inappropriate…  ·  Admin →
  18. Update the Incident Report Form GH2704

    We'd like to add some data from the activity, route/place and leader along with a few new questions to better analyze incidents that are reported. See Incident Report Form Updates, https://docs.google.com/document/d/1nJ23xjbb4sbU_lUvTBj36yVHcXaRfcNd3OMROdGp1Ns/edit.

    5 votes
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    0 comments  ·  Safety  ·  Flag idea as inappropriate…  ·  Admin →
  19. Automatically Add Instructors to Committee Roster GH2511

    When an person registers for or is registered for an activity as an Instructor, in addition to adding them to the course's team roster (if part of a course), add them as an Instructor to the sponsoring Committee's team roster as an instructor or check their instructor box if they are already on the Committee's team roster and their Instructor box is not already checked.

    2 votes
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    1 comment  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →
  20. Improve Committee-aggregated Feedback Pages GH2954/2955

    (1) Add a "More Info" or make it so that clicking on the "comment" in feedback takes the user to the "All" feedback page for the activity, course, event, or lodge stay from which that feedback originated.

    (2) Add a "Download All | Download Selected" button to the bottom of the page that downloads a spreadsheet file with one sheet/tab for each feedback survey (e.g. Course Feedback, Field Trip, Lecture, Seminar, and Clinic Feedback, Trip Feedback, etc.). Each sheet will have meta data (e.g. title, dates) from the activity, course, event or lodge stay and then the feedback responses in…

    5 votes
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    High Priority  ·  0 comments  ·  Feedback Surveys  ·  Flag idea as inappropriate…  ·  Admin →
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