General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any forum idea and will be notified of status changes to that idea. Your feedback helps us prioritize projects and improvements for our organization. We receive lots of great ideas, so please search the forum first before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation of your idea and how it benefits The Mountaineers. If you want to learn more about what has already been developed and what is up next, please visit our Technology Blog. Thank you for your participation!

Please note that all our courses, events, trips and course-related activities have feedback forms so that you give feedback for every activity in which you participate. You’ll get an email reminder to do so just after the activity. If your feedback is of urgent nature it may be best to contact the chair of the committee that sponsors that program directly. Not sure who the chair is? Contact our Member Services Team at info@mountaineers.org.

If there was a safety incident or near miss, you will have the opportunity for submitting an Incident Report after submitting activity feedback. You may also use the Incident Report button on the activity detail page (from your My Activities page) or contact our Safety Committee directly at safety@mountaineers.org.

If you reached this site wanting to report problem behavior by another member or harassment. Please submit a Behavioral Complaint Form.

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  1. Make Header Only Toggle Between Publishing/Programs on Click

    With the most recent 3.1 update to mountaineers.org, the header changed so that it's "responsive" when you mouseover either "The Mountaineers" or "Mountaineers Books". In the past, you had to click on one to toggle, and now the header menu will change if you mouseover (either on purpose or on accident).

    As a super-user, this is frustrating because I often end up in the wrong environment on accident then have to revisit the header to get back to the proper menu items.

    Please change it back to swap only on clicks.

    8 votes
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    10 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  2. Add Last Activity Led Date Field to Committee Roster SD597

    This would help with committee roster management bay making it easier to find inactive leaders.

    7 votes
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    Completed  ·  0 comments  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →
  3. Create a course roster export that contains field trip and trip result statuses for all students and corresponding activities SD665

    Have a roster download that not only shows whether the participants are signed up for the required field trips but also be able to see all the activities they are registered for to ensure that snowshoe students are getting their snowshoes, climbers are getting on climbs and kayakers are getting registered for kayak trips.

    This allows leaders to pre-emptively catch students who may be behind or not registered and send them an email ahead of time instead of struggling to get makes ups scheduled.

    It would also be good to see everyone who got marked as Needs Improvement/Failed in one…

    11 votes
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    8 comments  ·  Courses  ·  Flag idea as inappropriate…  ·  Admin →
  4. Make field trip/lecture instructors push to course rosters SD381

    Right now we have a lot of instructors who are just added or sign up to a single field trip roster. Unfortunately because they aren't added to the course roster they aren't available for recruiting via our mega course template roster for future field trips/lectures that particular year or in future years.

    Also having the course show up in your My Courses & Programs is helpful for instructors who want a quick link to upcoming field trips for them to volunteer for. This is particularly important for the many day courses like basic, scrambling, sea kayaking etc.

    13 votes
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    1 comment  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →
  5. Course activity review tool for courses with 2-3 activities SD664

    Include some bulk review and update tools for courses where we only 2-3 required activities. For courses like WFA, Navigation or Basic Snowshoeing with just a couple required field trips/lectures make a roster preview and download that allows you see that a student is registered for all required activities and then their participant result and probably participant notes. This is probably exception report for a course roster compared to 1-3 activity template roster (on screen and download).

    For more involved courses we are hoping to build a mega download of all activities for students involved in that course. See listing…

    6 votes
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    5 comments  ·  Courses  ·  Flag idea as inappropriate…  ·  Admin →
  6. Prevent Leader/Instructor Badge Assignment GH2740

    When adding a person to a committee roster as a leader and/or an instructor, have two checkboxes--one for leaders and one for instructors--that prevent the leader and/or instructor badge from being assigned.

    9 votes
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    12 comments  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →
  7. Add Feedback Info and Link to Committee Roster

    On the committee roster add two columns under the one header called "Feedback" header that is visible to admins only. The two columns are (1) the average of the feedback from the first two questions of all the surveys submitted for the leader and (2) a link to view the leader's My Feedback page. This should help committee administrators determine "at a glance" their committee's top leaders and those leaders that may need help improving.

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. Volunteer (instructor recruitment) request opt in GH2800

    With mega course rosters for instructor recruitment and other ways we can email people through the website it would be nice for people to have a way of opting in/out of instructor recruitment emails.

    6 votes
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    High Priority  ·  3 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
  9. View/download badges of all the people on a committee roster and add filters SD417

    Add filters to top of the page- narrow list down to instructors, leaders or committee members. Also includes instructor opt in/out checkbox. Any other filters?

    Add 4 badge columns to the download so you can see leader badges, skill badges, course badges and instructor badges.

    7 votes
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    3 comments  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →
  10. Add filters to the My Activities page GH2799

    Filters to add include Trip Result, Participant Role, and Participant Result. This is useful for leaders to review participant activity info for leader's permission requests. It is also useful for helping keep committee rosters up-to-date.

    8 votes
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    High Priority  ·  0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  11. Keep a Waitlist for Lodge Stays SD555/560

    Waitlists for lodge stays are complicated and challenging both because of the potential for one person to make a reservation for multiple people and the number of nights for which they may wish register.

    It may be best to keep a waitlist separate from the roster for each lodge stay and email the entire list if any amount of availability opens. Then it's back to a first come, first served basis. This is a "notify me if space becomes available" rather than our traditional waitlist functionality.

    5 votes
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    2 comments  ·  Lodges  ·  Flag idea as inappropriate…  ·  Admin →
  12. Only Count Trip, Clinic/Seminar Activities for Guest activity limit GH2769

    We'd like new guest members to be able to sign up for courses that have two activities associated with them and be able to join for two regular hikes and right now the course related activities count towards your "guest count"

    5 votes
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    High Priority  ·  0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  13. Fix Required Input Needed error on roster GHtbd

    When you are trying to add someone to the roster it often spits back a "Required Input Needed" error even when you have entered someone's name or email correctly. Fortunately you can just hit Save and override error message but its confusing for new leaders.

    2 votes
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    In Review  ·  2 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  14. Updating the "Reviews" tab

    Under a product page (let’s say: https://www.mountaineers.org/books/books/explore-europe-on-foot-your-complete-guide-to-planning-a-cultural-hiking-adventure) there’s the “Review” tab that we are currently pulling from Goodreads. We are wondering how difficult it would be to have it pull from Acumen instead, where we've been adding Reviews into Acumen: Prod Marketing -> Descriptive -> Review

    Also, we want to keep the star rating from Goodreads. Can those two elements be independent of each other?

    Thanks much!

    1 vote
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    0 comments  ·  Books  ·  Flag idea as inappropriate…  ·  Admin →
  15. Add a trip plan upload and PLB checkbox GH2824

    Add the ability to upload a "trip plan" to an activity. In addition, we would like a checkbox that indicates if the trip party is planning to carry a PLB. The ability to upload a trip plan is priority #1, and the PLB checkbox is priority #2 (if it is not a lot of additional work).

    2 votes
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    High Priority  ·  2 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  16. Make Username not Required on join form GH2636

    Helpful for in person walk-in reservations at lodges, and making purchases and donations without being logged in.

    4 votes
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    0 comments  ·  Lodges  ·  Flag idea as inappropriate…  ·  Admin →
  17. Allow summary text to wrap around the photo on the front page of a listing

    Currently it often happens that some of the text of the summary for an event or seminar listing ends up covered by the photo. Can we make it possible for the text to wrap around the photo? It's very frustrating to have to go back and forth and tweak the summary text so that it isn't covered by the photo!

    1 vote
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    In Review  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  18. Improve Text Search Results SD645 GH2835/2836/2837

    Refine the the text search results for all of the faceted searches including site search. Using threes words (W1, W2, W3) as an example, by rank ordering results in this order:
    1. Phrase – W1 and W2 and W3 in that order
    2. Contains all three words in any order
    3. Contains W1 and W2
    4. Contains W1 and W3
    5. Contains W2 and W3
    6. Contains W1 only
    7. Contains W2 only
    8. Contains W3 only

    5 votes
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    1 comment  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
  19. 4 votes
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    Low Priority  ·  1 comment  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  20. 3 votes
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    High Priority  ·  0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
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