General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any forum idea and will be notified of status changes to that idea. Your feedback helps us prioritize projects and improvements for our organization. We receive lots of great ideas, so please search the forum first before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation of your idea and how it benefits The Mountaineers. If you want to learn more about what has already been developed and what is up next, please visit our Technology Blog. Thank you for your participation!

Please note that all our courses, events, trips and course-related activities have feedback forms so that you give feedback for every activity in which you participate. You’ll get an email reminder to do so just after the activity. If your feedback is of urgent nature it may be best to contact the chair of the committee that sponsors that program directly. Not sure who the chair is? Contact our Member Services Team at info@mountaineers.org.

If there was a safety incident or near miss, you will have the opportunity for submitting an Incident Report after submitting activity feedback. You may also use the Incident Report button on the activity detail page (from your My Activities page) or contact our Safety Committee directly at safety@mountaineers.org.

If you reached this site wanting to report problem behavior by another member or harassment. Please submit a Behavioral Complaint Form.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Catch and Handle API Tax Rate Exceptions GH2919

    As a site visitor purchasing books and/or merchandise, show me an error message if the tax API fails so I know how to get my order placed. We think the best is to retry a few times and if that fails use a fallback rate from site settings.

    6 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Books  ·  Flag idea as inappropriate…  ·  Admin →
  2. Re-sync Failed Plone-Acumen Transactions GH2921

    Add a "Re-sync to Acumen button to receipt pages to enable Mountaineers staff to re-sync a transaction to Acumen. With power outages, Acumen posting, and server maintenance, this will make it easier to get any missed orders to Acumen without having to enter them manually.

    6 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Books  ·  Flag idea as inappropriate…  ·  Admin →
  3. Pre-order/Backorder Quantity GH3044

    As a website visitor pre-ordering or backordering a a book, allow me to enter a quantity that is applied when I click the "pre-order" or "backorder" button, and allow me to change this on the payment page, so that I may pre- or backorder more than one copy of a book at a time.

    2 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    In Review  ·  2 comments  ·  Books  ·  Flag idea as inappropriate…  ·  Admin →
  4. Allow Chaperone Registration for Youth Activities GH2876

    For youth activates that are not part of a youth program, enable the ability for leaders to set a chaperone capacity and for chaperones to register.

    9 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    High Priority  ·  0 comments  ·  Youth  ·  Flag idea as inappropriate…  ·  Admin →
  5. Pre-order/Backorder User-applied Promo Codes GH3045

    As a website visitor pre-ordering or backordering a book, allow me to enter a promo code on the payment page, so that I can receive a discount if one is offered. And display the automatically applied promo code the member discount.

    2 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    In Review  ·  1 comment  ·  Books  ·  Flag idea as inappropriate…  ·  Admin →
  6. Add "Item Type" Select List to Universal Header Search GH3048

    As a website visitor, show me a list of content types next to the search box in the universal header so that I may choose the type of content and my search terms in one go.

    Notes:
    - If viewing the Program global header, default this to "All."
    - If viewing the Books global header, default this to "Book."

    2 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    In Review  ·  1 comment  ·  Books  ·  Flag idea as inappropriate…  ·  Admin →
  7. Update the Incident Report Form GH2704

    We'd like to add some data from the activity, route/place and leader along with a few new questions to better analyze incidents that are reported. See Incident Report Form Updates, https://docs.google.com/document/d/1nJ23xjbb4sbU_lUvTBj36yVHcXaRfcNd3OMROdGp1Ns/edit.

    5 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Safety  ·  Flag idea as inappropriate…  ·  Admin →
  8. Automatically Add Instructors to Committee Roster GH2511

    When an person registers for or is registered for an activity as an Instructor, in addition to adding them to the course's team roster (if part of a course), add them as an Instructor to the sponsoring Committee's team roster as an instructor or check their instructor box if they are already on the Committee's team roster and their Instructor box is not already checked.

    2 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →
  9. Improve Committee-aggregated Feedback Pages GH2954/2955

    (1) Add a "More Info" or make it so that clicking on the "comment" in feedback takes the user to the "All" feedback page for the activity, course, event, or lodge stay from which that feedback originated.

    (2) Add a "Download All | Download Selected" button to the bottom of the page that downloads a spreadsheet file with one sheet/tab for each feedback survey (e.g. Course Feedback, Field Trip, Lecture, Seminar, and Clinic Feedback, Trip Feedback, etc.). Each sheet will have meta data (e.g. title, dates) from the activity, course, event or lodge stay and then the feedback responses in…

    5 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    High Priority  ·  0 comments  ·  Feedback Surveys  ·  Flag idea as inappropriate…  ·  Admin →
  10. Improve the My Feedback (Leader-aggregated Feedback) Pages GH2596/2957/2958

    (1) Add filters for (a) Committee, a select list of on which the leader serves), and (b) Activity Type, a list of our activity types.

    (2) Add a "More Info" or make it so that clicking on the "comment" in feedback takes the user to the "All" feedback page for the activity, course, event, or lodge stay from which that feedback originated.

    (3) Add a "Download All | Download Selected" button to the bottom of the page that downloads a spreadsheet file with one sheet/tab for each feedback survey (e.g. Course Feedback, Field Trip, Lecture, Seminar, and Clinic Feedback, Trip…

    5 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    High Priority  ·  0 comments  ·  Feedback Surveys  ·  Flag idea as inappropriate…  ·  Admin →
  11. Improve Activity-aggregated Feedback Pages GH2959

    (1) Change "Feedback" at the top of the page to the title of the feedback survey.
    (2) Make the title of the course, activity, event or lodge stay a link to that item's details page.
    (3) Add the leader's name and activity date(s) below the title.
    (4) Add the title of the course template if the item is a course activity.

    5 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    High Priority  ·  0 comments  ·  Feedback Surveys  ·  Flag idea as inappropriate…  ·  Admin →
  12. Allow leaders to update a student's participation notes after a field trip is closed

    Leaders add participation notes to a student's profile if they fail to pass a critical skill and need reevaluation before they can register for a climb. We need to be able to update the participation note to include information when they do pass the skill, but this means we can't close the activity until all students have passed, unless we contact the program center to reopen. It would be nice if we could update participation notes.

    1 vote
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    New  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  13. Pre-order/Backorder vs. Shopping Cart Clarification GH3072

    As a user, when pre/backordering something show me a notification that this process is separate from my other items (if I have other available items in my cart).

    I'd like to see some sort of alert during/before reaching "/delayed-shipping" page that back/pre orders are not processed at the same time as the rest of the items in my cart. Reason being I'd like to avoid confusion during/after user has input all their information.

    Ideally, is it possible to...
    1) Check if the cart is currently empty (if so, proceed as usual)
    2) If cart /= empty, perhaps an in-frame pop-up?…

    2 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    In Review  ·  0 comments  ·  Books  ·  Flag idea as inappropriate…  ·  Admin →
  14. Adding a "Related Items" section for additional information on Book product page GH3074

    Add a new tab alongside "Description" "Video" and "Reviews" for related items, especially blogs.

    The idea is to present complementary content when the product page is the landing page, esp. considering the % of our page sessions are from New Users.

    Aside from links to our blog, other items could be downloads, related events* -- it's also why I don't want to just call this tab "Blogs," as it doesn't necessarily reflect the full scope.

    *Though personally, I think this should be its own tab, and would be pulled automatically from Author Events calendar.

    I thought about just linking whatever…

    1 vote
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    In Review  ·  1 comment  ·  Books  ·  Flag idea as inappropriate…  ·  Admin →
  15. Show past activities on a route

    When looking at a route, you can see future activities as well as trip reports. I'd like to see a list of past activities, along with their completion status and leader name (whether they posted a trip report or not).
    This would make it easier to contact past trip leaders to ask them about conditions, etc. as well as to get a sense of when people typically use the route.

    Thanks!

    1 vote
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    New  ·  1 comment  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  16. Pre-orders & Backorders: Add Next Available Date GH2991

    - Add a Next Available Date to the Book content type.
    - Add it to the Acumen-Plone nightly sync: Inv_Product.Next_Release_Date
    - Sync it to Salesforce: Product.Next_Available_Date__c
    - Replace now hidden "Out of stock" text with: For pre-orders: "This book has not yet been released and will be available {Publication Date}."
    - For backorder: "This book is currently out-of-stock. We will have it back in stock by next available date."
    - Use it for "your credit card is about to expire" pre-order/backorder email alerts

    2 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Books  ·  Flag idea as inappropriate…  ·  Admin →
  17. Default billling address for "checkout as guest" GH2975

    When a user buys books or merchandise and checks out as a guest, use the shipping address they entered as the billing address on the page where we collect their credit card information. Or maybe it's better if we add a "Billing address is same as shipping address" checkbox above the billing address fields. This seems like the better, more common user experience.

    Do this for:
    - Checking out without logging in, the multi-item "regular" shopping cart
    - Placing a pre-order or backorder as a guest, the single-item shopping cart

    2 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    In Review  ·  0 comments  ·  Books  ·  Flag idea as inappropriate…  ·  Admin →
  18. Creating book/product bundles GH2996

    I'd like to return the ability to create bundles in Plone, e.g. Day Hiking bundle.

    Right now, the problem with the old way of doing bundles are a) Acumen -> Plone inventory would always show 0, a1) "faking" inventory has no way to stop if 1 or more book in bundle runs out, and b) a pain to create royalties/requires too many staff to set up a single product

    3 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    High Priority  ·  0 comments  ·  Books  ·  Flag idea as inappropriate…  ·  Admin →
  19. More Naturalist Articles

    Wildlife photography especially is effective at stretching newcomers to the outdoors beyond climbing and running.

    2 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Feedback Surveys  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for the suggestion. As a nonprofit and volunteer-led organization, all content is contributed on a volunteer basis and is a reflection of the interests and expertise of our membership. We do not currently have a wildlife specific photography group, however we do have an active photography committee which shares regular blogs about their trips. We also feature wildlife photography in a number of the books published by Mountaineers Books. If you’re interested in learning more, please contact the photography committee (https://www.mountaineers.org/locations-lodges/seattle-branch/committees/seattle-photography-committee) or you can volunteer to contribute your own wildlife photography content here: https://www.mountaineers.org/mountaineer-magazine/contribute).

  20. When trips are co-led by two leaders who report to different branches and committees please can both sponsor and share credit? GH3075

    When trips are co-led by two leaders who report to different branches and committees please can both sponsor and share credit?

    2 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    In Review  ·  0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
← Previous 1 3 4 5 29 30
  • Don't see your idea?

Feedback and Knowledge Base