General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any forum idea and will be notified of status changes to that idea. Your feedback helps us prioritize projects and improvements for our organization. We receive lots of great ideas, so please search the forum first before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation of your idea and how it benefits The Mountaineers. If you want to learn more about what has already been developed and what is up next, please visit our Technology Blog. Thank you for your participation!

Please note that all our courses, events, trips and course-related activities have feedback forms so that you give feedback for every activity in which you participate. You’ll get an email reminder to do so just after the activity. If your feedback is of urgent nature it may be best to contact the chair of the committee that sponsors that program directly. Not sure who the chair is? Contact our Member Services Team at info@mountaineers.org.

If there was a safety incident or near miss, you will have the opportunity for submitting an Incident Report after submitting activity feedback. You may also use the Incident Report button on the activity detail page (from your My Activities page) or contact our Safety Committee directly at safety@mountaineers.org.

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  1. Weekend Activities Filter SD502/503

    Add a filter to the activities search so you can find weekend events only.

    7 votes
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    2 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
  2. Add Activities and Routes & Places to a Map SD184/287

    It'd be cool if we had routes and places all shown on a map! And link to trip reports :)

    7 votes
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    2 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
  3. Add skiing categories to activity and course faceted search GH2753

    Its hard to find cross country ski courses in our find activity and course searches. Can we add cross country and backcountry ski filters

    6 votes
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    1 comment  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
  4. Improve site wide search SD360

    Always show text box with search button in the header of the website, the magnify glass doesn't look like a search button the way other websites do. - suggestion from Focus Groups

    In site search show summary view of course, activity and events. Bring search filters over to the left hand side which would allow you to search for activities, events and courses all in the same place. It is important that start date of the activity range is part of this site wide search. Make it so that leaders and admins can search for things like activity templates or…

    6 votes
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    5 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Garrett Arnold responded

    We added a box next to the magnify glass to make it more evident that you can search mountaineers.org

    The search now allows you to easily filter by content type more easily like file or course or activity or member (Contact).

    The search is by relevance but there are now search features that allow you to additionally filter by created date or start date or A-Z etc.

    We encourage you to go ahead and try it out and let us know if it appears there is a filter missing or another way you’d like search results displayed.

  5. Improve Text Search Results GH2835/2836/2913(590)

    Refine the the text search results for all of the faceted searches including site search. Using threes words (W1, W2, W3) as an example, by rank ordering results in this order:
    1. Phrase – W1 and W2 and W3 in that order
    2. Contains all three words in any order
    3. Contains W1 and W2
    4. Contains W1 and W3
    5. Contains W2 and W3
    6. Contains W1 only
    7. Contains W2 only
    8. Contains W3 only

    Include some fuzziness in search (e.g. Ben give results for Ben and Benjamin).

    Consider weighting content types (e.g. Books above events).

    5 votes
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    2 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →

    We missed indexing text from the Page content type, so we added that. The removed the Image content type so images will not dwarf other types of content. We determined that that the search ranking was working as desired and described here.

    We’ll tackle integrating fuzziness and spelling/typos into another suggestion/project or two.

    If you find that a search result you expect is not as high in the search results as you think it should be, please send an email to info @mountaineers.org with:
    (1) URL from the search
    (2) URL from the item that you think should be ranked higher in the search
    (3) why you think this item should be ranked higher

  6. Add filters to site search GH1877

    The main problem with the search is that it returns so many pages of results that excessive paging is required for the search to be very useful. The sort, date, and item type filters do help, but more mechanisms are needed to narrow down the result set: Branch and Activity Type filters, for example.

    5 votes
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    0 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
  7. Separate Site Search Results for Images SD644

    In the site search, place all search results except images in one "tab" and images in another.

    We also have a lot of folders, especially ones titled, "Images" and "Resources," so we may want to have "tab" for folders too or rank them low in search results.

    This will help rank more important items higher in the search (e.g. a person's profile page above their profile image).

    4 votes
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    0 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
  8. Make Rolling Enrollment Courses Easier to Find in Find Courses Faceted Search GH2826

    Courses like basic snowshoeing which have multiple sessions are falling to the bottom and are harder to find.

    4 votes
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    0 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
  9. Improve the Summary (aka Search Results) View for Files GH1902

    Add the Summary field for files that are added to the website in the Summary (aka search results) view (see attached image).

    4 votes
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    0 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
  10. Additional Search Functions: Sorting SD504

    for activity listings allow user to sort by destination, leader, availability and allow sorts in ascending or descending order

    4 votes
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    2 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
  11. Make tag type-ahead search case insensitive GH2325

    Make the type-ahead tag search case insensitive. For example, if you type "Everett" or "everett", the "Everett Branch" tag should be in the results list.

    3 votes
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    0 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
  12. Optimize Search for Results and Speed SD429

    With our large database, we need to balance a robust and complete search result set with search speed. We have fine tuned this as best we can with our current tools and setup. Still some searches are a bit slow and results sets incomplete. To improve this, we need to reconfigure our search application which requires significant technical development.

    3 votes
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    0 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
  13. Add "Calendar View" to the activity search SD501

    Add "Calendar View" to the activity search so that people looking for a certain type of activity but have time limitations can quickly see what activities would be valid.

    EX: I am busy every other weekend and would like to look for evening scrambles, currently I have to go through all of the listed scrambles. Where if there was a Calendar view to the search results I would be able to see the available scrambles quickly.

    3 votes
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    0 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
  14. Make it possible to have org wide policies and info pages show higher in search results

    Right now its impossible to search for the carpooling page in the general search because people use the word carpooling in everything. It'd be great to be able to mark certain pages and blogs that have important organization wide information to the top of the search.

    2 votes
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    0 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
  15. Search and filter hikes by vertical gain, mileage, and distance using range sliders

    Search and filter hikes by vertical gain, mileage, and distance using range sliders, similar to WTA's interface.

    ...and allow for further filtering of results by geo using map zoom functionality, similar to that of Zillow NOTE: We already have map view, see the comments.

    2 votes
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    Medium Priority  ·  2 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
  16. Make Routes and Places Search Easier

    Make Routes and Places search easier to use. When I put in a search, I commonly get back 10 or more pages that take forever to scroll through. Adding words to make the search more specific makes the problem worse. For example, if I search for "Rainier" I get back 4 pages. If I try to be more specific with "Stevens Canyon Ranier", I get back 6 pages including many having nothing to do with "Rainier".

    I infer that the underlying logic is to match on ANY of the words I supply. That behavior is unintuitive for those of us…

    2 votes
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    0 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →

    We cannot replicate what you report. The search results are sorted by relevance (i.e. the first results contain all of the words, then any two of the words, etc.).

    In your specific example, searching for the words, “stevens canyon rainier,” we get the “Stevens Canyon (Mount Rainer” route/place is the first search result.

    Also note that we have an idea in this feedback system for adding sorting criteria (e.g. title, leader) to faceted searches like we have on the site search (in the website header).

  17. Integrate Spelling/Typo Correction/Suggestion into Text Search GH2953

    Add a feature or features that better handles misspellings and typos in text search strings. Two possibilities are: (1) a way to show potential spelling errors or typos like the red squiggly lines under such words, and/or (2) a feature like Google's "Showing results for {your corrected search string}. Search with {your original search string} instead."

    1 vote
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    High Priority  ·  0 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
  18. Integrate Fuzzy Logic to Text Search GH2837

    As a site visitor give when I submit a search with text search terms, give me search results that are "fuzzy" so that I get a better and more comprehensive list of items that meet my search criteria.

    By "fuzzy" we're thinking of things like singular vs. plural (e.g. leader vs. leaders) and first names (e.g. Ben vs. Benjamin).

    1 vote
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    High Priority  ·  0 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
  19. Add clustering to map search GH2793

    WTA uses a cool cluster feature on their Hike Finder Map- this would allow us to show more of our listings on the zoomed out view. https://www.wta.org/go-outside/map

    1 vote
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    High Priority  ·  0 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
  20. Search closed activities

    I would like a way to search recently completed trips, so I can contact trip leaders for current route beta. This could be as simple as a checkbox on the activity search page for "Search only past/closed activities".

    1 vote
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    0 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →

    Sam,

    Thanks for the suggestion. You can use the “Starting…” section to find past activities. The “Start” and “End” dates mean "I want activities that occur between “Start Date” and “End Date.” This works for Find Activities (https://www.mountaineers.org/explore/activities) and site search (https://www.mountaineers.org/search).

    Also note that our Routes & Places (https://www.mountaineers.org/explore/routes-places) have trip reports associated with them. This may be a good source of information from trips from more than just our leaders.

    And of course you can search our Trip Reports (https://www.mountaineers.org/explore/trip-reports).

    Thanks!

    Jeff

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