General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any forum idea and will be notified of status changes to that idea. Your feedback helps us prioritize projects and improvements for our organization. We receive lots of great ideas, so please search the forum first before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation of your idea and how it benefits The Mountaineers. If you want to learn more about what has already been developed and what is up next, please visit our Technology Blog. Thank you for your participation!

Please note that all our courses, events, trips and course-related activities have feedback forms so that you give feedback for every activity in which you participate. You’ll get an email reminder to do so just after the activity. If your feedback is of urgent nature it may be best to contact the chair of the committee that sponsors that program directly. Not sure who the chair is? Contact our Member Services Team at info@mountaineers.org.

If there was a safety incident or near miss, you will have the opportunity for submitting an Incident Report after submitting activity feedback. You may also use the Incident Report button on the activity detail page (from your My Activities page) or contact our Safety Committee directly at safety@mountaineers.org.

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  1. Lodge-specific Sign-in Sheets (aka Print Rosters) SD648/649/650

    For a two-night stay, what we have may be enough, but for longer stays a matrix-style sign-in sheet might be better. Or it may be better if we have a different printable sign-in sheet for each lodge.

    12 votes
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    3 comments  ·  Lodges  ·  Flag idea as inappropriate…  ·  Admin →
  2. Add info to the lodge stay roster downloads GH2426

    On the download of both Individual Lodge Stay Rosters and the View Lodge Stay Rosters, add these columns as the right-most columns:

    - Age
    - Membership Status
    - Carpool Preference
    - Carpool Notes

    11 votes
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    0 comments  ·  Lodges  ·  Flag idea as inappropriate…  ·  Admin →
  3. Email Non-primary Lodge Guests GH2289

    Ask for all non-primary guest email addresses as part of the reservation process with the default being the primary guest's email. This will help us better communicate will all lodge guests with info about the weekend including lodge stay cancellations. It will also help us with recruiting an engagement.

    10 votes
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    0 comments  ·  Lodges  ·  Flag idea as inappropriate…  ·  Admin →
  4. Add a "Leader Permission" Style Feature to Lodge Stays GH2253

    Add a "Leader Permission" style feature to the lodge stay, so that lodge admins can configure a message that guests see and then a checkbox in the lodge stay reservation model dialog that drives whether the "Reserve" button is active. See the attached file for a sample of how this might look.

    Something like:

    Reservation Restricted
    Reservations are currently restricted to Everett Avalanche Course students.
    [ ] I have permission to make this reservation.

    9 votes
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    0 comments  ·  Lodges  ·  Flag idea as inappropriate…  ·  Admin →
  5. Better Track "Guest Groups" in Lodge Rosters GH2289

    Add a “Guest of” column to the on-screen lodge rosters and their download, so we know who’s with who.

    9 votes
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    0 comments  ·  Lodges  ·  Flag idea as inappropriate…  ·  Admin →
  6. Add a Cancellation Closing Date to Lodge Stays GH2783

    Lodges need a minimum number of guests to open and must decide by Thursdays at noon whether to open for the weekend. After this point, the decision is made and to open and funds for food has been committed. But we can often handle more reservations, see we need to be able to keep reservations open longer, but prevent cancellations and refunds from being processed after the go/no go decision point.

    8 votes
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    High Priority  ·  1 comment  ·  Lodges  ·  Flag idea as inappropriate…  ·  Admin →
  7. Add Host & Volunteer Roster to Lodge Stays GH2599

    Like we have for our activity and course rosters, add a "Hosts & Volunteers" roster with a user-specified capacity, so we can reserve space at our lodge for our volunteers and allow them to make their own free reservation and add/pay for guests they will bring.

    6 votes
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    0 comments  ·  Lodges  ·  Flag idea as inappropriate…  ·  Admin →
  8. Keep a Waitlist for Lodge Stays SD555/560

    Waitlists for lodge stays are complicated and challenging both because of the potential for one person to make a reservation for multiple people and the number of nights for which they may wish register.

    It may be best to keep a waitlist separate from the roster for each lodge stay and email the entire list if any amount of availability opens. Then it's back to a first come, first served basis. This is a "notify me if space becomes available" rather than our traditional waitlist functionality.

    5 votes
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    2 comments  ·  Lodges  ·  Flag idea as inappropriate…  ·  Admin →
  9. Make Username not Required on join form GH2636

    Helpful for in person walk-in reservations at lodges, and making purchases and donations without being logged in.

    4 votes
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    0 comments  ·  Lodges  ·  Flag idea as inappropriate…  ·  Admin →
  10. Improve Lodge Stay Cancellation Process - Part 2 GH2759

    As a volunteer admin on an outdoor center committee, allow me to cancel one or more lodge stays for our lodge, so that members and guests will know that it has been canceled (on the website), that those who registered will be notified of the cancellation, and so that staff can issue refunds to those who registered and paid.

    The automation for this involve adding a button or link to lodges stays (or lodge stay rosters) so that when canceled (and confirmed with a popup yes/no-style check) that the state of the lodge stay(s) is/are set to "canceled" and all…

    4 votes
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    0 comments  ·  Lodges  ·  Flag idea as inappropriate…  ·  Admin →
  11. Lodge Reservation Dietary Notes Improvement

    The following is from Mary Ann Cameron, a life time member of the Mountaineers. She works at Rick Steve's Europe Through the Back Door. Rich Steve's had a lot of trouble meeting the diets of their tour members so they now ask only for medical dietary restrictions. This substantially reduced their problems and they have had minimal complaints. In the paperwork you fill out when you sign up for one of his tours the only question pertaining to diet is: “

    MEDICAL DIETARY RESTRICTIONS (things that will make you ill).

    If Rick Steves can send 20,000 tourists each year to…

    4 votes
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    0 comments  ·  Lodges  ·  Flag idea as inappropriate…  ·  Admin →
  12. Radio buttons needed to indicate snowcat times for Meany Lodge GH2595

    For Meany Lodge registrations, we would like radio buttons so the participant can indicate which snowcat they will come in on, as well as dietary restrictions which is free text.

    2 votes
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    2 comments  ·  Lodges  ·  Flag idea as inappropriate…  ·  Admin →
  13. Enable a script to create lodge stays and activiites in bulk SD663

    As an admin, I need to create a complex set of lodge stay events for each weekend of the winter season. Doing this via the UI is error prone, time consuming, and painful. Provide a way that I can write a script in powershell, python, php, etc that will create the appropriate entities in the backend database. I'm willing to generate entities in xml, json, or the flavor of your choice.

    If you can't give me the ability to write a script to do, then consider providing a script that does the work needed.

    The script I want will do…

    1 vote
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    2 comments  ·  Lodges  ·  Flag idea as inappropriate…  ·  Admin →

    We can already clone lodge stays and will develop a tool to clone activities.

    Planned for FY2019. See these spreadsheets for more information:

    FY19 Website Projects Priority & Status
    https://docs.google.com/spreadsheets/d/1sy2lYcwcpCRC3MUrv1m_U6kelgyYeuirK_-Sr3SmkhM/edit?usp=sharing

    Technology Projects: Planning & Prioritization
    https://docs.google.com/spreadsheets/d/1x1_tMuGpZZC4-xxyiDTzALvnbSPn2SJz3FveQQuyfmY/edit?usp=sharing

  14. Add Additional Price/Age Options for Lodge Stays SD666

    Add additional age groups for different lodge pricing. Some lodges allow younger members others don't and Meany previously had toddler pricing.

    1 vote
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    3 comments  ·  Lodges  ·  Flag idea as inappropriate…  ·  Admin →
  15. Make better season pass functionality for lodges

    Allow me to enter a season pass code for each person I am registering and pay for those who don't have season passes in the same transaction.

    1 vote
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    Medium Priority  ·  1 comment  ·  Lodges  ·  Flag idea as inappropriate…  ·  Admin →
  16. Change text on links prompting log in or Join GH2594

    Change the default text on links when outside people are prompted to log in from Join The Mountaineers to Join or Create Guest Account

    1 vote
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    1 comment  ·  Lodges  ·  Flag idea as inappropriate…  ·  Admin →
  17. Prevent Recursion & Cycles in Bundles Lodge Stays GH2272

    [Kevin] A bundled night has a "qualifying purchase" and an "add-on".
    You should not be able to chain bundled nights together. This is pretty easy to fix: If a relationship exists, show it on both. The relationship should only be editable from the add-on item, and should be displayed in a read-only manner on the qualifying purchaser.

    Friday 1/6 (editable) -> Saturday1/7 (read-only)
    Saturday1/7 -> Friday 1/14 <--- not allowed, b/c Saturday 1/7 has a relationship already
    Friday 1/14 -> Friday 1/6 <---- not allowed, b/c Friday 1/6 has a relationship already

    [Jeff} There are probably two parts to this:

    1 vote
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    Low Priority  ·  0 comments  ·  Lodges  ·  Flag idea as inappropriate…  ·  Admin →
  18. Use "Age Group" Radio Buttons Instead of "Age" for Lodge Reservations SD637

    Is it better to use radio buttons for the age groups [i.e. one for Adults (age 14+) and another for Youth (age 13-)] when reserving a lodge stay than asking for actual age? What are the pros and cons?

    Using radio buttons is better when one person is making a lodge reservation for another and does not know their age. I suspect with will happen a lot, especially for lodge admins who add hosts and other volunteers, as well as people who might bring a friend.

    1 vote
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    2 comments  ·  Lodges  ·  Flag idea as inappropriate…  ·  Admin →
  19. Add family member lookup for lodge stays SD635

    As a logged in member i'd like to see my family members showing up when registering so i don't have to retype name/ages and this allows for better tracking in database of who is actually using the lodge.

    0 votes
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    1 comment  ·  Lodges  ·  Flag idea as inappropriate…  ·  Admin →
  20. Need Feedback Survey for Lodge Stays SD634

    Right now there is no way for participants to submit feedback on their lodge stay. Create a web form survey like we do activities, courses, and events. On Mondays (or maybe Tuesdays to account for the holiday weekends), send a link to anyone who stayed at the lodge in the last seven days. Aggregate this feedback on the lodge pages.

    0 votes
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    0 comments  ·  Lodges  ·  Flag idea as inappropriate…  ·  Admin →
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