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General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.

We receive lots of great ideas, so please search the forum before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation, and how it could benefit The Mountaineers. If you want to learn more about what we've already implemented and what is up next, please visit our Technology Blog. Thank you for your participation!

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741 results found

  1. Peer to Peer (P2P) Fundraising

    We are running “Your Parks | Your Adventure” as a P2P campaign in 2016 using the WeDidIt third party platform. We can use this to evaluate our need for P2P fundraising capability and determine the best system and its cost to implement and operate.

    0 votes

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    0 comments  ·  Fundraising  ·  Admin →
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  2. Integrate Salesforce with Acumatica

    The current process involves manual assignment of revenue codes for memberships, courses, etc., a time-consuming task that is subject to inconsistent interpretation and error. Integration would automate this process, reducing time spent entering data and improve the accuracy of our data. We'd also like to sync (or be able use an export-import process) to transfer data from SF to Acumatica.

    2 votes

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    1 comment  ·  Members  ·  Admin →
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  3. Organizations, Online Invoicing & Contracts SD562++

    Set up organization in our website so that we can sync them to the existing organizations in SF. This will allow us to connect contacts, activities & courses (Mountain Workshops), events (Program Center Clients) and lodge stays (Outdoor Center Groups & Clients) to them for better tracking. We'll be able to add invoices that the organization contact can pay online, taking advantage of our existing online payment process and Salesforce reporting.

    13 votes

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  4. Course-to-Activity Roster Management SD440

    Allow an activity roster to be populated from a course roster. This will be helpful for our Summer Camps.

    7 votes

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  5. Upgrade our Salesforce Nonprofit Stater Pack

    The main reasons to upgrade include (1) NPSP2 is no longer supported, (2) the Eventbrite Sync does not work with NPSP2 without manual intervention, and (3) we have a few improvements we’d like that NPSP3 or come natively in NPSP3 and eliminate the need for development to get them.

    0 votes

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    Completed  ·  0 comments  ·  Fundraising  ·  Admin →
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  6. Video/Phone Conference System

    Provide video conference equipment for use at our Seattle and Tacoma Program Centers. Choose and set up a video conference provider for our volunteers to use.

    0 votes

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    0 comments  ·  Volunteers  ·  Admin →
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  7. Migrate Email to “The Cloud” ~IT

    Email, shared and personal calendars, active directory for access to local resources (e.g. printers).

    0 votes

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  8. Hold Space in Registration Process

    To prevent member and guests from losing a space after they begin the registration process, we need to hold that space for long enough for them to pay for the course or activity. This will also fix the issue where items have registration end date but remaining in the shopping cart indefinitely.

    0 votes

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    0 comments  ·  Members  ·  Admin →
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  9. Improve Event Detail Page View GH2927

    Improve the event detail page view so that it is more like those for other views like activities, courses and lodge stays. There will be some small re-organization of basic information (e.g. remove phone number), the addition of a tabbed nav area--Location (map and address), Roster (for carpool organization), and Details (mostly info for volunteers)--and showing recommended reading.

    5 votes

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    5 comments  ·  Events  ·  Admin →
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  10. Clone Events SD585

    Add a feature to clone Events like we can do for Lodge Stays. This would be much lime a "recurring events" feature.

    5 votes

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    2 comments  ·  Events  ·  Admin →
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  11. Sell Tickets to Events on our Website GH3343/SD669

    We have EventBrite as a “workaround.” It does cost money (fees) and some extra staff time (which can be equated to money). Once implemented, we will have a more fully integtared shopping cart and bet better able to serve and engage with our members and guests.

    3 votes

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    6 comments  ·  Events  ·  Admin →
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  12. Improve Skill Badge Assignment for Successful Activity Completion

    Allowing leaders to choose which skill badge(s) to assign when closing an activity better support activities where multiple skills are learned and our modularization efforts. Currently it's an "all or none" assignment.

    0 votes

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  13. Email Non-primary Lodge Guests GH2289

    Ask for all non-primary guest email addresses as part of the reservation process with the default being the primary guest's email. This will help us better communicate will all lodge guests with info about the weekend including lodge stay cancellations. It will also help us with recruiting an engagement.

    10 votes

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    0 comments  ·  Lodges  ·  Admin →
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  14. Allow application files directly uploaded to course edit form GH2764

    Make it so I can directly upload my course application on the course Edit form. Having to find my url and remember which folder i uploaded my application in is confusing and not intuitive.

    1 vote

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    Completed  ·  Jeff Bowman responded

    We added a link to the help text that opens the Course Materials folder in a new tab or window so that a file or web form can be added or its URL copied more easily. It’s one click up to the course template and it’s other folders if the application form is stored in a folder other than in the Course Materials folder.

  15. Fix Email Timestamp for Message Sent from Website GH2292

    It appears that when a leader sends an email from the team roster or anyone on the roister send an email from the tabbed nav roster that the timestamp on the email is eight hours earlier than when the email was actually sent. So it would seem that the website is sending the time as UTC rather than PST and the recipient's email server is converting that to PST (8 hours earlier than UTC).

    5 votes

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    Completed  ·  0 comments  ·  Members  ·  Admin →
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  16. Add Ability to Exclude Instructors from Getting Registration Conflict Check for a Course Activity SD667

    Make it so instructors can be excluded from conflict checking but not participants. For example for pool play sessions for sea kayaking course we need instructors for afternoon and morning sessions but students we only want to be able to sign up for one session.

    11 votes

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  17. 0 votes

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    0 comments  ·  Members  ·  Admin →
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  18. Make Events work on tagging system for all branches GH2284

    Right now you can't tag an event to multiple calendars and we want to be able to show some events in multiple branches calendars without having to copy and paste. Please make events work this way rather than the folder system to allow greater flexibility and maintain only rsvp roster.

    0 votes

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    0 comments  ·  Events  ·  Admin →
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  19. Update Privacy settings for leaders and admins GH2102

    Right now some of our leaders have their profiles set to Private but we need members to be able to see leader's badges and emails for communication. Please note this would not share leader's address, emergency contact, phone etc, just email/badges/profile bio

    0 votes

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    0 comments  ·  Members  ·  Admin →
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  20. Prevent Recursion & Cycles in Bundled Lodge Stays GH2272

    [Kevin] A bundled night has a "qualifying purchase" and an "add-on".

    You should not be able to chain bundled nights together. This is pretty easy to fix: If a relationship exists, show it on both. The relationship should only be editable from the add-on item, and should be displayed in a read-only manner on the qualifying purchaser.

    Friday 1/6 (editable) -> Saturday1/7 (read-only)
    Saturday1/7 -> Friday 1/14 <--- not allowed, b/c Saturday 1/7 has a relationship already
    Friday 1/14 -> Friday 1/6 <---- not allowed, b/c Friday 1/6 has a relationship already

    [Jeff} There are probably two parts to this:

    1 vote

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    Low Priority  ·  0 comments  ·  Lodges  ·  Admin →
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