General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any forum idea and will be notified of status changes to that idea. Your feedback helps us prioritize projects and improvements for our organization. We receive lots of great ideas, so please search the forum first before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation of your idea and how it benefits The Mountaineers. If you want to learn more about what has already been developed and what is up next, please visit our Technology Blog. Thank you for your participation!

Please note that all our courses, events, trips and course-related activities have feedback forms so that you give feedback for every activity in which you participate. You’ll get an email reminder to do so just after the activity. If your feedback is of urgent nature it may be best to contact the chair of the committee that sponsors that program directly. Not sure who the chair is? Contact our Member Services Team at info@mountaineers.org.

If there was a safety incident or near miss, you will have the opportunity for submitting an Incident Report after submitting activity feedback. You may also use the Incident Report button on the activity detail page (from your My Activities page) or contact our Safety Committee directly at safety@mountaineers.org.

If you reached this site wanting to report problem behavior by another member or harassment. Please submit a Behavioral Complaint Form.

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  1. Make the Write-In Amount Box on the Donation Page Wider GH2902

    On the Donation Pages make the write-in amount box wider. Examples:
    - Donate: https://www.mountaineers.org/donate
    - MAP Scholarship Fund: https://www.mountaineers.org/donate/other-giving-options/map-scholarship-fund (see attached)

    Probably as wide as the one on the checkout page (see attached).

    3 votes
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    In Review  ·  0 comments  ·  Fundraising  ·  Flag idea as inappropriate…  ·  Admin →
  2. Default "Summary" section for educational activities

    Use the summary section that has been entered into the activity template for clinics, seminars, lectures, and field trips as the default once you have selected the appropriate template. Right now, summary sections are written up in the template, but they don't automatically populate in the activity listing.

    2 votes
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    0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  3. Add start month to automated year attached to courses etc

    For courses and activities, the year auto-populates in the listing, but the accounting department needs the month to be part of that, otherwise they have to manually go into each listing to find out what month the course happens and where to book the revenue

    3 votes
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    0 comments  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →

    The automation here is only applied when a course is created, and volunteer course admins can and do change according to their own needs. So it’s best if we handle this in Salesforce. Currently we should be recording revenue based on the transaction date and then using the report that finds all revenue that was collected in the prior fiscal year but is for activities and courses that start in the current fiscal year.

  4. Add new brands on ExpertVoice

    I love this perk and have used it 3 times already. My only complaint is that there needs to be new brands added on. I remember getting an email about a brand item only to find out it's not on The Mountaineers. How hard is it to add more?
    I know we all like different brands so I would hate to loose any just want more added in.

    1 vote
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    0 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
  5. Improve Layout of Bottom Portlets GH2806

    When we have more than three bottom portlets, their layout arrangement goes "bonkers." We'd like to arrangements to work like those in the attached example.

    1 vote
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    High Priority  ·  0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  6. Update Gift Memberships Pricing Portlets

    Update portlet text for Gift Memberships to show new price. Right now on the gift membership page and on the next page it shows the original price for memberships, not the discounted gift price, and it should probably show the regular price crossed out with the gift price in red. So for the holidays (December) it will be 25% off, and for any time earlier it will be 15% off.

    1 vote
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    0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  7. Create a badge for New Leader Mentors

    Would help prospective leaders and activity committee members identify willing mentors without spamming the entire leader roster.

    1 vote
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    0 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
  8. Weighing books above events

    In search, are we able to give Books higher result priority over Events? Often, the amount of events we have now push the actual product page way down, especially if people search for the book after attending the event.

    Doug pointed out that there's only one book, but often multiple events, so a book can't push events down the same way events do now.

    1 vote
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    0 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
  9. Contact Merge Improvements GH2406/2578

    Merge content authorship (e.g. Routes & Places, blogs, feedback responses etc.) when merging contacts.

    0 votes
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    0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  10. Improve Event Edit Form GH2777/2805/2760

    (1) Re-order, update and add fields on the event edit form to make it easier for volunteers to complete.
    (2) Add validation that at least one "room" was selected for the Tacoma Program Center.
    (3) Set the Event Setup and Departure datetimes to default to the Start datetime - 30 min and End datetime + 30 min when adding an activity to the Seattle and Tacoma Program Center calendars. For editing an event, "remember" the time difference between Setup and Start datetime AND between End and Departure datetime and use those as defaults for editing the Start and/or End datetime.

    2 votes
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    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  11. Upgrade to latest 4.3.x version of Plone GH2850

    To make sure we have the latest bugfixes, can more easily contribute any fixes of our own back to Plone, and are in the best position to upgrade to Plone 5.

    0 votes
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    0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  12. Improve Book Author Import GH2780/2803

    (1) Set up author bios to get exported/imported the same way that we do the book long descriptions, to avoid the need to truncate them.

    (2) In the Acumen-Plone sync, automatically check the "Show in byline" box for all contacts if there are three or fewer authors on the book's roster. Note that we'll manually update book rosters for this when there are four or more on the book's roster.

    2 votes
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    0 comments  ·  Books  ·  Flag idea as inappropriate…  ·  Admin →
  13. Upgrade to Plone 5

    Our website is built on Plone 4.3 which runs on Python 2. Support for Python 2 ends in 2020. Plans to have Plone 5.2 on Python 3 are in the works. To be sure we are able to maintain support and install needed security patches, we should begin the process of upgrading to Plone 5 in late FY2019 and complete the transition in early FY2020. We will get many small side benefits from the upgrane to Plone 5 like being able to have links in help text and importing events.

    0 votes
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    0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  14. Participant Note "Types"

    Participant Note Types:

    Enhance participant notes capability so that users with the ability to add participant notes may select from a range of pre-determined “note types” (still to be determined, but could include “positive comment, future leader potential, conditioning issue, behavior issue, other comment”) when entering participant notes in addition to entering free text notes. Note types as well as free text become a part of a member’s profile.

    Filtering Note Types:

    Users with the ability to research participant notes are able to filter participant notes by the pre-determined note types. This allows activity leaders and committee leaders to quickly…

    1 vote
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    In Review  ·  0 comments  ·  Safety  ·  Flag idea as inappropriate…  ·  Admin →
  15. Migrate Files to "The Cloud" ~IT

    We have internal systems we can move to a cloud platform: office apps & files (apps, documents, spreadsheets, presentations), and graphic design apps & files (e.g. Adobe Creative Suite). Note that we already have photo storage in SmugMug and on website and video storage in Vimeo and YouTube.

    0 votes
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    In Progress  ·  0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  16. Add optional "Date to Assign Student Badge" for courses

    Add an option under course settings for when the "Student Badge" is assigned. Currently it is assigned when someone registers. The issue is that Student Badges are used as prerequisites for trips. This means that as soon as someone registers for the Scramble class, the website will let them sign up for Scrambles. We should wait to assign the student badge until students are far enough through the course to actually go on trips.

    I'm open to other suggestions on how to handle this, but delaying issuing the badge seems like a simple to implement method.

    1 vote
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    New  ·  2 comments  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →
  17. Sync "Last Activity Led" column from committee rosters from Plone to SF GH2882

    The data from the new "last activity led" column on committee rosters is not yet available to be included in Salesforce reporting.

    1 vote
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    High Priority  ·  0 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
  18. Create a Single-Pitch Sport Climb Leader badge

    A pathway to leadership for students who participate in the Leading Bolted Routes or Sport Climbing courses would serve to create a pipeline of knowledgable, interested instructors for future courses, and help to ensure that Mountaineers' high standards are maintained during instruction in future classes and on official sport climbing trips.

    This badge would be distinct from any of the other existing climb leader badges, but would require a similar pathway-- leadership, WFA/MOFA, resume, etc.

    2 votes
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    0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →

    The “Single-Pitch Sport Climb Leader” badge is being reviewed at the Climbing Activity Summit and by the PCE Leadership Development Committee. In addition to this badge, these two groups are also reviewing some other more fine grained “climb” leader badges along with their effort to create more leadership pathways within our climbing programs. It will likely be 1-2 years before any such new badges are implemented.

    For now, all new badge requests will be routed to our Education Department and will be addressed on a case-by-case basis. They are currently working on developing a process for requesting, reviewing, and implementing a new badge. Organization-wide consensus is needed, so most requests will likely be reviewed through the activity summits. We’ll add an update as soon as we have a formal process in place. It’s a work in progress for now, and the request for the “Single-Pitch Sport Climb Leader” badge will…

  19. Uncheck all email opt-ins when the email opt-out box is checked in Salesforce.

    Add a process in Salesforce that unchecks all email opt-ins on a member's profile if the email opt-out box is ever checked in Salesforce.

    1 vote
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    Completed  ·  0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  20. No "feedback" link on the books page

    Can we add a "feedback" hyperlink to the bottom of the books home page like there is on all the programs pages?

    thanks!

    1 vote
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    New  ·  0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
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