General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any forum idea and will be notified of status changes to that idea. Your feedback helps us prioritize projects and improvements for our organization. We receive lots of great ideas, so please search the forum first before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation of your idea and how it benefits The Mountaineers. If you want to learn more about what has already been developed and what is up next, please visit our Technology Blog. Thank you for your participation!

Please note that all our courses, events, trips and course-related activities have feedback forms so that you give feedback for every activity in which you participate. You’ll get an email reminder to do so just after the activity. If your feedback is of urgent nature it may be best to contact the chair of the committee that sponsors that program directly. Not sure who the chair is? Contact our Member Services Team at info@mountaineers.org.

If there was a safety incident or near miss, you will have the opportunity for submitting an Incident Report after submitting activity feedback. You may also use the Incident Report button on the activity detail page (from your My Activities page) or contact our Safety Committee directly at safety@mountaineers.org.

If you reached this site wanting to report problem behavior by another member or harassment. Please submit a Behavioral Complaint Form.

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  1. Sync Promo Code Data to Salesforce

    Sync the promo code data to Salesforce so that we can better report on promo codes, know when one that is scheduled goes live, know when one expires, and know if one was published.

    1 vote
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    High Priority  ·  0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  2. Automated email notification for people in waitlist x days before the course start

    Currently some courses have lots of people in the wait list. Some of these people are registered in the wait list months before the course starts. If there is an automated notification to remind them that they are still on the waitlist. And ask them to cancel from the waitlist if they already have some other plans. Hopefully we will end up only with those who are still interested in taking the course. So we can offer the course to those who are still interested and we don't waste time offering to those who are already have other plans.

    1 vote
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    0 comments  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →
  3. Update the Incident Report Form GH2704

    We'd like to add some data from the activity, route/place and leader along with a few new questions to better analyze incidents that are reported. See Incident Report Form Updates, https://docs.google.com/document/d/1nJ23xjbb4sbU_lUvTBj36yVHcXaRfcNd3OMROdGp1Ns/edit.

    5 votes
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    0 comments  ·  Safety  ·  Flag idea as inappropriate…  ·  Admin →
  4. Activity, Course, Event Feedback: Email to Safety Committee SD378

    As safety@mountaineers.org, I get an email when a participant answers "yes" to a "was there a safety concern or incident" question on a feedback survey about whether there was a safety concern on the activity, course or event. The participant's comments along with some meta data about the activity, course or event and the participant along with the participant's comments will be included in the email.

    1 vote
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    0 comments  ·  Safety  ·  Flag idea as inappropriate…  ·  Admin →
  5. Allow Participants to Submit Incident Reports SD469

    As an activity participant, I can report an incident, so that I can better communicate the details of an incident to the Safety Committee like the leader does.

    1 vote
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    0 comments  ·  Safety  ·  Flag idea as inappropriate…  ·  Admin →
  6. Store "Autopopulated" Data in Stored Incident Reports GH2705

    When an Incident Report is submitted, we gather information from the activity, route/place, contact (leader), etc. to send by email and store in the data file. We also store the individual responses as content items and want the "autopopulated" info from the activity, route/place, etc. to be stored with each submission.

    1 vote
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    0 comments  ·  Safety  ·  Flag idea as inappropriate…  ·  Admin →
  7. Add to Check to Feedback Forms for Incident Report Info GH2731/2732

    When checking whether to send an email to the Safety Committee (for all feedback forms) and whether to direct the user to the Incident Report Form (for activity-related feedback forms only) after submitting a Feedback Survey Form, in addition to checking if the answer to "Were there any safety incidents or near-misses on this trip? " is "yes," also check to see if the "Describe the incident or near-miss." response in NOT empty, If either is true send the Safety Committee and email and redirect the user to the Incident Report.

    0 votes
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    0 comments  ·  Safety  ·  Flag idea as inappropriate…  ·  Admin →
  8. Prevent Deleting Incident Report Data and Incident Report GH2609

    In Revise Save Data Adapter View, http://feedback.mountaineers.org/forums/273688-general-feedback/suggestions/37329700-revise-save-data-adapter-view-gh2941, we made it more difficult to empty the saved form data file, but for the Incident Report Form, we want to make it so that only Site Managers (the highest level of site admins) can delete this form or any per of it and hide the "Clear saved input" link from everyone but them.

    1 vote
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    0 comments  ·  Safety  ·  Flag idea as inappropriate…  ·  Admin →
  9. Revise Save Data Adapter View GH2941

    The PFG "Save to Data" adapter view (see attached) make it seem to easy to delete the entire data set, because the "Clear Saved Input" button is too prominent. I think it would be best is the big blue button were changed to be "Download Saved Data" and we add a "Clear saved data" link at the right of the page.

    1 vote
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    0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  10. Enable Safety Officers to Submit Incident Reports GH2964

    Allow Safety Officer ability to submit an Incident Report tied to an activity, course or event on another person's behalf (e.g. from a phone interview).

    1 vote
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    High Priority  ·  0 comments  ·  Safety  ·  Flag idea as inappropriate…  ·  Admin →
  11. Improve Committee-aggregated Feedback Pages GH2954/2955

    (1) Add a "More Info" or make it so that clicking on the "comment" in feedback takes the user to the "All" feedback page for the activity, course, event, or lodge stay from which that feedback originated.

    (2) Add a "Download All | Download Selected" button to the bottom of the page that downloads a spreadsheet file with one sheet/tab for each feedback survey (e.g. Course Feedback, Field Trip, Lecture, Seminar, and Clinic Feedback, Trip Feedback, etc.). Each sheet will have meta data (e.g. title, dates) from the activity, course, event or lodge stay and then the feedback responses in…

    5 votes
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    High Priority  ·  0 comments  ·  Feedback Surveys  ·  Flag idea as inappropriate…  ·  Admin →
  12. Improve the My Feedback (Leader-aggregated Feedback) Pages GH2596/2957/2958

    (1) Add filters for (a) Committee, a select list of on which the leader serves), and (b) Activity Type, a list of our activity types.

    (2) Add a "More Info" or make it so that clicking on the "comment" in feedback takes the user to the "All" feedback page for the activity, course, event, or lodge stay from which that feedback originated.

    (3) Add a "Download All | Download Selected" button to the bottom of the page that downloads a spreadsheet file with one sheet/tab for each feedback survey (e.g. Course Feedback, Field Trip, Lecture, Seminar, and Clinic Feedback, Trip…

    5 votes
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    High Priority  ·  0 comments  ·  Feedback Surveys  ·  Flag idea as inappropriate…  ·  Admin →
  13. Improve Activity-aggregated Feedback Pages GH2959

    (1) Change "Feedback" at the top of the page to the title of the feedback survey.
    (2) Make the title of the course, activity, event or lodge stay a link to that item's details page.
    (3) Add the leader's name and activity date(s) below the title.
    (4) Add the title of the course template if the item is a course activity.

    5 votes
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    High Priority  ·  0 comments  ·  Feedback Surveys  ·  Flag idea as inappropriate…  ·  Admin →
  14. Integrate Spelling/Typo Correction/Suggestion into Text Search GH2953

    Add a feature or features that better handles misspellings and typos in text search strings. Two possibilities are: (1) a way to show potential spelling errors or typos like the red squiggly lines under such words, and/or (2) a feature like Google's "Showing results for {your corrected search string}. Search with {your original search string} instead."

    1 vote
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    High Priority  ·  0 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
  15. Integrate Fuzzy Logic to Text Search GH2837

    As a site visitor give when I submit a search with text search terms, give me search results that are "fuzzy" so that I get a better and more comprehensive list of items that meet my search criteria.

    By "fuzzy" we're thinking of things like singular vs. plural (e.g. leader vs. leaders) and first names (e.g. Ben vs. Benjamin).

    1 vote
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    High Priority  ·  0 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
  16. It would help if when the leader enters the title that was previously a designated trail if it clearly shows this trail is still included un

    It would help if when the leader enters a Routes and Places title that was previously a designated trail in planning a future trip if it clearly shows this trail is still included under a different route/place name

    1 vote
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    0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →

    We already have this capability. Thee are two places where we can indicate alternate titles, the Summary and the Title tab. Examples of each of these to this suggestion form Mount Olympus/Blue Glacier, https://www.mountaineers.org/activities/routes-places/mount-olympus-blue-glacier.

    Also, the text in the Summary field and the titles in the Titles tab are indexed and used to rank results high in search results, so it should be easy to find Routes & Places by any of its alternate titles or words from the Summary.

    If there are specific Routes & Places where we need to improve the Summary to indicate all of the options and variations for a route, or we need to add titles to the alternate titles list, please use the Route/Place Updates, Images & Resources Form, https://www.mountaineers.org/activities/route-place-updates-images-resources.

    If you find an activity you led in the past on your My Activities page, you can find the route/place in that…

  17. Fix rich text fields in our form builders so that are mobile accessible.

    In order to make application processes simple for the applicants, we need to be able to allow the applicant to hyperlink other documents into an application, which we use a rich text field for. these rich text fields are not accessible (or even visible) on mobile, so we're getting applications with blank answers, and the applicant didn't even know there were questions they missed.

    1 vote
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    In Review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. Add "Applied" as a registration status option GH2950/2951

    Option One: a status that the course leader could assign when they manually add an applicant to the roster, before they have been accepted or declined. eg. the Basic Climbing Course roster would have 300 applicants that were manually entered by the leaders. (this has the problems of communicating to applicants to create a guest account and probably too much admin burden for leaders). As students are accepted, they are moved to "offered" at which point they can pay for the course. All who aren't accepted simply remain on the "applied" roster. This would allow a quick report for following…

    1 vote
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    High Priority  ·  0 comments  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →
  19. Use Only the Imprint Field for Books GH2942

    When importing books, use only the "Imprint" field from the Product Marketing object in Acumen. It appears that we are combing the Publisher and Imprint fields to make "Publisher/Print" and it's looking a bit messy:

    1 vote
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    High Priority  ·  0 comments  ·  Books  ·  Flag idea as inappropriate…  ·  Admin →
  20. Display Initlal Message for Course Tempalate Team Rosters GH2941

    For course template team rosters that have a slow initial load time, display the message, "Gathering roster data. This may take a up to a minute." until the roster data is displayed.

    1 vote
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    High Priority  ·  0 comments  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →
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