General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any forum idea and will be notified of status changes to that idea. Your feedback helps us prioritize projects and improvements for our organization. We receive lots of great ideas, so please search the forum first before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation of your idea and how it benefits The Mountaineers. If you want to learn more about what has already been developed and what is up next, please visit our Technology Blog. Thank you for your participation!

Please note that all our courses, events, trips and course-related activities have feedback forms so that you give feedback for every activity in which you participate. You’ll get an email reminder to do so just after the activity. If your feedback is of urgent nature it may be best to contact the chair of the committee that sponsors that program directly. Not sure who the chair is? Contact our Member Services Team at info@mountaineers.org.

If there was a safety incident or near miss, you will have the opportunity for submitting an Incident Report after submitting activity feedback. You may also use the Incident Report button on the activity detail page (from your My Activities page) or contact our Safety Committee directly at safety@mountaineers.org.

If you reached this site wanting to report problem behavior by another member or harassment. Please submit a Behavioral Complaint Form.

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  1. Photo credit for leaders on routes/places images GH2788/2789/2802

    Give authors photo credit on the routes/places images on the website. Just small text underneath the photo to designate the name and year.

    13 votes
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    In Progress  ·  4 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  2. Reclassify Snowshoe Routes and Trips Using New S/T Rating System ~WebsiteOnly

    This posting is the result of 1) a few years of cross-branch discussions among the Snowshoe Programs of the various branches, and 2) email discussions with the Program Center about how to go about changing the rating system used to classify Snowshoe trips. The feedback we received from the Program Center was that the correct way to document our request for changing the website was to post the changed to feedback.mountaineers.org.

    The Snowshoe Programs of the various branches would like to change the way that Snowshoe Routes and Trips are rated so that each route/trip has a separate Strenuous and…

    8 votes
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    1 comment  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →

    The website project needed to implement the new snowshoe S/T trip ratings is scheduled for work this spring/summer with the intent to be ready for the next season.

    We will need to provide new inputs for the revised snowshoe trip ratings, and your recommendations based on recently led or traveled trips is appreciated! We have created a Google spreadsheet to collect input. Please take a moment to share your recent insights on snowshoe trip routes.

    https://docs.google.com/spreadsheets/d/1G1wwT0scoS4LYk8BXsXY_BSoARfJxCRejB_HPcxx_N8/edit#gid=0

  3. Youth registration checkbox for activities and courses GH2750/2751

    On activities when youth register, Please change:
    I have verified that a Qualified Youth Leader will be present for this activity, I meet the age and skill requirements, and I have permission to participate in this activity. Request Leader's Permission

    to:
    I have verified that a Qualified Youth Leader will be present for this activity,The youth registrant meets the age and skill requirements and has permission to participate in this activity. {Request Leader's Permission link}

    Also please add this checkbox to courses:

    I have verified that a Qualified Youth Leader will be present for this all course activities. The youth…

    7 votes
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    1 comment  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  4. Improve Roster Functionality: Track Mentored Leaders

    How to show mentored leaders on trip (perhaps leave as is but automatically make anyone whose role is co-leader or mentored leader and admin and add "show as contact" checkbox. How to show on committee roster. Probably Leader box checked with mentored leader note and a "short" expiration date. Also add survey aimed at trips with mentored leader (show this feedback to primary leader, co leader and mentored leader)

    7 votes
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    3 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
  5. Update the Incident Report Form GH2704

    We'd like to add some data from the activity, route/place and leader along with a few new questions to better analyze incidents that are reported. See Incident Report Form Updates, https://docs.google.com/document/d/1nJ23xjbb4sbU_lUvTBj36yVHcXaRfcNd3OMROdGp1Ns/edit.

    5 votes
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    In Progress  ·  0 comments  ·  Safety  ·  Flag idea as inappropriate…  ·  Admin →
  6. When an activity is pushed to a future date make sure feedback emails also update to the future date GH2281

    Right now if a climb is scheduled for May 1 and you have to move it to May 8 because of weather the feedback email is still sent out on May 2, the day after the original start date.

    4 votes
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    0 comments  ·  Feedback Surveys  ·  Flag idea as inappropriate…  ·  Admin →

    We’re working obtaining an addition to our email marketing system that will allow us better schedule these kinds of time-dependent emails.

    It will take some time, though/ We hop to have this complete by late summer or early fall 2017.

  7. Need a way to mark courses/events/activities as led by staff vs. volunteers GH2707

    Right now its getting difficult to report volunteer contributions for recognition and annual reporting versus staff contributions.

    2 votes
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    0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  8. SEO Improvements 2017-18 GHP1 SD587

    We engaged Portent, Inc. to review our website from an SEO (Search Engine Optimization, e.g. Google) perspective. They gave us a set of recommendations that involve both technical and content improvements to our website. Overall, this is likely a large project, but will likely be many very small projects that we can accomplish with our monthly support over time.

    1 vote
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    0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  9. Upgrade to Plone 5

    Our website is built on Plone 4.3 which runs on Python 2. Support for Python 2 ends in 2020. Plans to have Plone 5.2 on Python 3 are in the works. To be sure we are able to maintain support and install needed security patches, we should begin the process of upgrading to Plone 5 in late FY2019 and complete the transition in early FY2020. We will get many small side benefits from the upgrane to Plone 5 like being able to have links in help text and importing events.

    0 votes
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    In Progress  ·  0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  10. Migrate Files to "The Cloud" ~IT

    We have internal systems we can move to a cloud platform: office apps & files (apps, documents, spreadsheets, presentations), and graphic design apps & files (e.g. Adobe Creative Suite). Note that we already have photo storage in SmugMug and on website and video storage in Vimeo and YouTube.

    0 votes
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    In Progress  ·  0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
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