General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any forum idea and will be notified of status changes to that idea. Your feedback helps us prioritize projects and improvements for our organization. We receive lots of great ideas, so please search the forum first before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation of your idea and how it benefits The Mountaineers. If you want to learn more about what has already been developed and what is up next, please visit our Technology Blog. Thank you for your participation!

Please note that all our courses, events, trips and course-related activities have feedback forms so that you give feedback for every activity in which you participate. You’ll get an email reminder to do so just after the activity. If your feedback is of urgent nature it may be best to contact the chair of the committee that sponsors that program directly. Not sure who the chair is? Contact our Member Services Team at info@mountaineers.org.

If there was a safety incident or near miss, you will have the opportunity for submitting an Incident Report after submitting activity feedback. You may also use the Incident Report button on the activity detail page (from your My Activities page) or contact our Safety Committee directly at safety@mountaineers.org.

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  1. Printer-friendly Roster Page with Contact Info for Leaders SD319

    In preparing for an activity, leaders often want to bring a long a printout of their activity roster, including participant names, mobile phone, email, and emergency contact info. Currently we have to export this info to excel and spend time removing unnecessary columns and rows and doing a lot of formatting to produce this. Offer a printer-friendly page that formats this info (and leaves out the unnecessary info like cancelled registrations, etc.).

    25 votes
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    4 comments  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →
  2. MailTo button on Rosters and other web email improvements GH1123

    The email button on the roster page is pretty much useless because of the crippled form based email that is built in. Add another button with a MailTo link behind it that feeds the default email client with the list of selected email address in the header.

    That's basically the same functionality we had under IMIS--it was robust, immensely useful, and the necessary programming is trivial.

    25 votes
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    2 comments  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →
  3. Make field trip/lecture instructors push to course rosters SD381

    Right now we have a lot of instructors who are just added or sign up to a single field trip roster. Unfortunately because they aren't added to the course roster they aren't available for recruiting via our mega course template roster for future field trips/lectures that particular year or in future years.

    Also having the course show up in your My Courses & Programs is helpful for instructors who want a quick link to upcoming field trips for them to volunteer for. This is particularly important for the many day courses like basic, scrambling, sea kayaking etc.

    13 votes
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    1 comment  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →
  4. Prevent Leader/Instructor Badge Assignment GH2740

    When adding a person to a committee roster as a leader and/or an instructor, have two checkboxes--one for leaders and one for instructors--that prevent the leader and/or instructor badge from being assigned.

    9 votes
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    12 comments  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →
  5. Track Leaders, Instructors and Members better on Committee Rosters including Automatically Assigning Leader Badges SD134/SD580

    Right now you are added as a leader to a committee and Member Services gets an email notification that requires them to add the badge. Leader web rights however are instantly granted with the addition to the roster.

    Expiration dates for each, automatic leader/instructor badge assignment/removal, roster removal if none remain. Add committee member checkbox. Bulk update tools for managing roles/expiration dates. Determine what an instructor really is.

    9 votes
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    12 comments  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →
  6. Access to Badge Rosters SDtbd

    Provide access to badge rosters with means for admins to maintain them and correct inaccuracies. I know of no defensible reason to hide this information, especially from committees that need it to do their jobs.

    8 votes
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    11 comments  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →

    Badge Rosters are a compilation of other rosters managed through different avenues. Meaning course admins can grant badges through their course rosters by graduating students. Right now the badge rosters are very long and not easy to manage – even for staff. We are not trying to hide information at all and simply are working to develop a system that is more manageable for everyone.

    Please respond with a few examples of what accessing badge rosters would enable you to do not which you cannot currently do. Thanks!

  7. Add Last Activity Led Date Field to Committee Roster SD597

    This would help with committee roster management bay making it easier to find inactive leaders.

    7 votes
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    Completed  ·  0 comments  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →
  8. View/download badges of all the people on a committee roster and add filters SD417

    Add filters to top of the page- narrow list down to instructors, leaders or committee members. Also includes instructor opt in/out checkbox. Any other filters?

    Add 4 badge columns to the download so you can see leader badges, skill badges, course badges and instructor badges.

    7 votes
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    3 comments  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →
  9. Set Leader/Instructor Badge Expiration to Yesterday GH2745

    When removing a leader and/or instructor from a committee roster, set their leader and/or instructor badge expiration date you yesterday's date.

    6 votes
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    1 comment  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →
  10. No Show Status on Activity should override awarding badges GH2796

    No Show status on a roster should not result in badges being awarded

    5 votes
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    High Priority  ·  1 comment  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →
  11. Activity Rosters should divide instructors and participants GH 1124

    Please divide rosters for participants and instructors for activities and course related activities in the same way that courses are set up. The sort by feature is less helpful than seeing the clear division.

    5 votes
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    1 comment  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →
  12. Committee roster updates based on activity level

    One of the things were trying to do right now is clean up the roster, lots of old info there. Any chance those can be self updating fields? For example the scramble standard says leaders have to do at least one trip every 2 years. Something similar could work for instructors too.

    4 votes
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    4 comments  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →

    Once we have implemented “View/download badges of all the people on a committee roster and add filters SD417/SD597” (this includes the “last activity led” feature) we’ll see it that is enough or if we want the more sophisticated automation described here.

  13. Fully integrated Roster Management for Courses with multiple activities, and sections to complete to graduate.

    Currently for a Course with multiple required activities one must download multiple CSV files and have the skill to basically develop a one time database and queries to track all students and who has completed what.
    It would seem like the software provide would have reporting capabilities and modules that could be user facing to avoid this by using the source database.

    4 votes
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    4 comments  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →

    We already have the desired functionality. There are “Review” links to everyone’s name on the course roster. Visit https://www.mountaineers.org/volunteers/leader-resources/schedule-a-course-clinic-or-seminar/schedule-a-course-clinic-or-seminar#manage-rosters to learn more.

    If there is concern about all students registering for required field trips, be sure that all course activities are listed and open for registration when the course opens for registration. This way participants are prompted to choose activities when they register before getting to the checkout page.
    .

  14. Roster visibility change on the web site

    Some of us are wondering about a recent change on the web site. Activity rosters are no longer visible unless we're registered for that activity. Instead of displaying the roster, the web site now displays this text: " You must be registered for this activity to see the participants".

    This obviously enhances privacy for those members who wish it, but it also reduces visibility for those members who use the visibility to hang out together on Mountaineers activities.

    As you know, members already have the ability to mark their own profiles as private.

    I'm wondering if this privacy setting could…

    4 votes
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    6 comments  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →
  15. Co-leader and Mentored Leader Activity Roster Automation GH2494

    For adding to only (not editing) an activity team roster record, if the role is "Mentored leader" or "Co-leader," automatically check the "Admins" and "Show as contact" boxes.

    3 votes
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    High Priority  ·  0 comments  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →
  16. Branch Council Roster Positions GH2746

    Please create positions specific to branch rosters:
    Branch Chair
    Branch Vice-chair
    Branch Co-chair
    Branch Secretary
    Branch Treasurer
    Branch Officer
    Member

    Note: "Member" is for branches whose committee chairs regularly attend branch council meetings but don't have a branch officer role (so its important we keep this) Thanks!

    3 votes
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    0 comments  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →
  17. Offered Status Deadline - Transparent date/time (SF only)

    Add specific date/time in offer email for the five-day cut-off. It currently says "5 days" but participants often want a specific time as to when they will be moved off.

    This will help us better justify when a person is moved from the offered status and create more transparency in the process.

    >>>>

    Current Email:

    Congratulations! You were on the waitlist for **ACTIVITY** to take place on **DATE**, and a spot has just opened up! You have five days from now to accept this offer.

    If you would like to accept this offer, login to your account<http://www.mountaineers.org/profile>, and…

    3 votes
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    0 comments  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →
  18. The rosters should be open to participants to see who is going on a trip--not only to carpool but just to know who is going. Why not?

    Currently the only ones who can see the rosters are leaders. Many times as a leader I've heard participants announce "I wish I had known you were going so we could have carpooled." Or many times after a trip people want to get together to socialize. We should protect personal information, but a list of names should not violate anyone's rights, should it?

    3 votes
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    2 comments  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →
  19. Add status column to course roster

    The course roster can be improved with a new column to show status of the students and instructosr. Students start out as registered then progress to graduated, cancelled, failed, extended, etc. Instructors may also cancel, no show. Using the role column to carry that fact is not the best because then when the status changes we lose track of the actual role. For example, if the status changes to cancelled, we no longer know if the registration was for a student or an instructor.

    By extension, this idea means that "graduated" is a status of the student role, not a…

    3 votes
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    2 comments  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →
  20. Print Youth Program Forms SD647

    We'd like to print the Youth Program Form(s) as we do for the Youth information Form(s) from the Youth Flag Report.
    - We'd have two "print" buttons on the Youth Flag Report: "Print Youth Information Forms" and "Print Youth Program Forms"
    - We'd use the same "line in the sand" (i.e. ~~~) to include only text/responses above the line for the program form(s) being printed.

    2 votes
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    0 comments  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →
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