General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any forum idea and will be notified of status changes to that idea. Your feedback helps us prioritize projects and improvements for our organization. We receive lots of great ideas, so please search the forum first before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation of your idea and how it benefits The Mountaineers. If you want to learn more about what has already been developed and what is up next, please visit our Technology Blog. Thank you for your participation!

Please note that all our courses, events, trips and course-related activities have feedback forms so that you give feedback for every activity in which you participate. You’ll get an email reminder to do so just after the activity. If your feedback is of urgent nature it may be best to contact the chair of the committee that sponsors that program directly. Not sure who the chair is? Contact our Member Services Team at info@mountaineers.org.

If there was a safety incident or near miss, you will have the opportunity for submitting an Incident Report after submitting activity feedback. You may also use the Incident Report button on the activity detail page (from your My Activities page) or contact our Safety Committee directly at safety@mountaineers.org.

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  1. Add Email Alerts & Notifications Preferences to My Profile SD23

    This could be allowing people to request an email notification for an activity or course when it becomes available. It could include notifications to committee chairs when leaders list activities sponsored by that committee. Please describe below what you'd specifically like to see as far as email notifications go that would help you sign up for the activities you want or help you manage your committee etc.

    April Leader Survey showed interest in:

    1. Ability to receive a calendar reminder when registration is opening for an activity

    2. Ability to receive a reminder notification about your trip this weekend

    20 votes
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    14 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  2. Make field trip/lecture instructors push to course rosters SD381

    Right now we have a lot of instructors who are just added or sign up to a single field trip roster. Unfortunately because they aren't added to the course roster they aren't available for recruiting via our mega course template roster for future field trips/lectures that particular year or in future years.

    Also having the course show up in your My Courses & Programs is helpful for instructors who want a quick link to upcoming field trips for them to volunteer for. This is particularly important for the many day courses like basic, scrambling, sea kayaking etc.

    13 votes
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    2 comments  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →
  3. Add Ability to Exclude Instructors from Getting Registration Conflict Check for a Course Activity SD667

    Make it so instructors can be excluded from conflict checking but not participants. For example for pool play sessions for sea kayaking course we need instructors for afternoon and morning sessions but students we only want to be able to sign up for one session.

    12 votes
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    High Priority  ·  2 comments  ·  Courses  ·  Flag idea as inappropriate…  ·  Admin →
  4. Lodge-specific Sign-in Sheets (aka Print Rosters) SD648/649/650

    For a two-night stay, what we have may be enough, but for longer stays a matrix-style sign-in sheet might be better. Or it may be better if we have a different printable sign-in sheet for each lodge.

    12 votes
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    3 comments  ·  Lodges  ·  Flag idea as inappropriate…  ·  Admin →
  5. Create a course roster export that contains field trip and trip result statuses for all students and corresponding activities SD665

    Have a roster download that not only shows whether the participants are signed up for the required field trips but also be able to see all the activities they are registered for to ensure that snowshoe students are getting their snowshoes, climbers are getting on climbs and kayakers are getting registered for kayak trips.

    This allows leaders to pre-emptively catch students who may be behind or not registered and send them an email ahead of time instead of struggling to get makes ups scheduled.

    It would also be good to see everyone who got marked as Needs Improvement/Failed in one…

    11 votes
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    8 comments  ·  Courses  ·  Flag idea as inappropriate…  ·  Admin →
  6. Add filters to the My Activities page GH2799

    Filters to add include Trip Result, Participant Role, and Participant Result. This is useful for leaders to review participant activity info for leader's permission requests. It is also useful for helping keep committee rosters up-to-date.

    8 votes
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    High Priority  ·  0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  7. Add a Cancellation Closing Date to Lodge Stays GH2783

    Lodges need a minimum number of guests to open and must decide by Thursdays at noon whether to open for the weekend. After this point, the decision is made and to open and funds for food has been committed. But we can often handle more reservations, see we need to be able to keep reservations open longer, but prevent cancellations and refunds from being processed after the go/no go decision point.

    8 votes
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    High Priority  ·  1 comment  ·  Lodges  ·  Flag idea as inappropriate…  ·  Admin →
  8. View/download badges of all the people on a committee roster and add filters SD417

    Add filters to top of the page- narrow list down to instructors, leaders or committee members. Also includes instructor opt in/out checkbox. Any other filters?

    Add 4 badge columns to the download so you can see leader badges, skill badges, course badges and instructor badges.

    7 votes
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    3 comments  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →
  9. Add Ability to Grant Badges to Instructors from Course Activities SD657

    Add the ability to add badges to instructors for successfully completing instructing at a course activity, where the badges are different from those that are awarded to participants.

    7 votes
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    2 comments  ·  Courses  ·  Flag idea as inappropriate…  ·  Admin →
  10. Course activity review tool for courses with 2-3 activities SD664

    Include some bulk review and update tools for courses where we only 2-3 required activities. For courses like WFA, Navigation or Basic Snowshoeing with just a couple required field trips/lectures make a roster preview and download that allows you see that a student is registered for all required activities and then their participant result and probably participant notes. This is probably exception report for a course roster compared to 1-3 activity template roster (on screen and download).

    For more involved courses we are hoping to build a mega download of all activities for students involved in that course. See listing…

    6 votes
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    5 comments  ·  Courses  ·  Flag idea as inappropriate…  ·  Admin →
  11. Volunteer (instructor recruitment) request opt in GH2800

    With mega course rosters for instructor recruitment and other ways we can email people through the website it would be nice for people to have a way of opting in/out of instructor recruitment emails.

    6 votes
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    High Priority  ·  3 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
  12. Remove "Getting Started Series" from the Activity Leader Rating GH2781

    Its confusing to see "Getting Started Series" in the activity search results as an option when we no longer have a formal "Getting Started Series" program.

    6 votes
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    High Priority  ·  2 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  13. Add a donation thermometer to our donation pages to track progress SD514

    Make it so our individual youth, conservation and peer to peer campaigns have front pages with a thermometer widgit that shows the campaigns progress.

    6 votes
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    0 comments  ·  Fundraising  ·  Flag idea as inappropriate…  ·  Admin →
  14. Entering, Tracking and Reporting Volunteer Hours SD394++

    Some features needed:
    * Self-reporting volunteer hours (e.g. projects and committee meetings)
    * Add a My Volunteer Hours page (self-reported, activities, courses and events [and volunteer opportunities])
    * Printing volunteer hours for company matching
    * Salesforce volunteer hours reporting

    6 votes
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    4 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
  15. Only Count Trip, Clinic/Seminar Activities for Guest activity limit GH2769

    We'd like new guest members to be able to sign up for courses that have two activities associated with them and be able to join for two regular hikes and right now the course related activities count towards your "guest count"

    5 votes
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    High Priority  ·  0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  16. Keep a Waitlist for Lodge Stays SD555/560

    Waitlists for lodge stays are complicated and challenging both because of the potential for one person to make a reservation for multiple people and the number of nights for which they may wish register.

    It may be best to keep a waitlist separate from the roster for each lodge stay and email the entire list if any amount of availability opens. Then it's back to a first come, first served basis. This is a "notify me if space becomes available" rather than our traditional waitlist functionality.

    5 votes
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    2 comments  ·  Lodges  ·  Flag idea as inappropriate…  ·  Admin →
  17. No Show Status on Activity should override awarding badges GH2796

    No Show status on a roster should not result in badges being awarded

    5 votes
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    High Priority  ·  1 comment  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →
  18. Improve Text Search Results SD645 GH2835/2836/2837

    Refine the the text search results for all of the faceted searches including site search. Using threes words (W1, W2, W3) as an example, by rank ordering results in this order:
    1. Phrase – W1 and W2 and W3 in that order
    2. Contains all three words in any order
    3. Contains W1 and W2
    4. Contains W1 and W3
    5. Contains W2 and W3
    6. Contains W1 only
    7. Contains W2 only
    8. Contains W3 only

    5 votes
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    1 comment  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
  19. Integrate mountaineers.org and Learning Management System (eLearning) SD636++

    Integrate the Learning Management System (LMS, aka eLearning) with our website so that when people are added to a roster in they are added in the LMS and receive appropriate course materials.

    5 votes
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    0 comments  ·  Courses  ·  Flag idea as inappropriate…  ·  Admin →
  20. Weekend Activities Filter SD502/503

    Add a filter to the activities search so you can find weekend events only.

    5 votes
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    1 comment  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
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