General Feedback
This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.
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741 results found
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Show Events in a Course's "Course Requirements" Tab GH2827
We often have graduation celebrations at the end of a course. These are just events to which the committee, leaders, instructors, students, graduates and former graduates are invited to attend. It would be great if they could be RSVP-style events that appear in the course's "Course Requirements" tab. That would save having to "double list" by listing an activity that is really not needed an would also need to be closed.
Implementation Note: Add a field to the Event add/edit form to choose one or more Course Templates to list the event on courses within that template and where the…
2 votes -
Change text on links prompting log in or Join GH2594
Change the default text on links when outside people are prompted to log in from Join The Mountaineers to Join or Create Guest Account
1 voteDec 2017
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Need Secondary Emergency Contact when Spouse on a Trip GH2828
The Member Profile allows you to provide an emergency contact. This works well, but if it is a spouse or partner, and both of you go on the same trip (as happened on a recent backpack I led), that contact is not useful. Leaders end up needing to request a second contact. (My co-leader wanted this from me; the problem hadn't occurred to me.) For such situations, it would be helpful to have a second contact in the system.
My suggestion is to provide the option to enter a second emergency contact and phone number, and where it is provided…
7 votes -
Make Event, Activity and Course feedback fields function the same way GH2762/3035/3493
All of our courses, events and activities have feedback forms but if you have a specific form you'd like to send to your participants we can make a change on the backend in salesforce. Unfortunately when we do this the field shows up differently on Events, Activities and Courses. We'd like it to be the same and clarify whether no feedback is collected or whether its being collected via salesforce/other (usually a link to survey gizmo).
2 votesCompleted ·
AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Completed Nov 2020.
We added a “Skip sending feedback requests?” to Activities, Courses, Events, and Lodge Stays in Salesforce, the platform used to send these requests, so that staff may suppress sending the email request for feedback. Participants may still complete the feedback survey associate with the activity, course, event, or lodge stay if desired. A request for a survey from another platform like Alchemer (formerly SurveyGizmo) may be sent to participants.
We also added an “Is this a meeting?” checkbox to the event edit form on the website. Anyone you may add or edit an event can check this box. If this box is checked, the email request for feedback will not be sent, but participant may leave feedback from the event page or their My Activities page.
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Need Feedback Survey for Lodge Stays SD634
Right now there is no way for participants to submit feedback on their lodge stay. Create a web form survey like we do activities, courses, and events. On Mondays (or maybe Tuesdays to account for the holiday weekends), send a link to anyone who stayed at the lodge in the last seven days. Aggregate this feedback on the lodge pages.
8 votesCompleted Sep 2019.
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Leader "Difficulty" Rating Default to Blank GH2331
Currently when listing a new activity, the "Leader Rating" field defaults to "For Beginners (Getting Started Series)" There are cases where a trip is NOT for beginners, but the leader never changed their rating. Can the Leader Rating default to blank, and require the leader to select one of the options rather than default to For Beginners?
11 votes -
Add ability to add end date to monthly donations GH2761
Make it possible to set up monthly donation for a specific time period. Ideally be able to be put in an amount with an expiration date. We had a number of donors at the breakfast who were interested in giving say $250 but wanted it in $50 increments for 5 months.
2 votes -
Connect Senior Household Memberships
Add functionality to connect Senior households memberships where both people in the household can switch between accounts, just like Family accounts.
2 votesWe have a number of critical items currently on our high priority list, and while this would certainly be a benefit for our senior members, this project does not yet have enough votes to warrant higher prioritization, and, because it’s an improvement to existing functionality, we must prioritize it below things which need to be fixed or built for the first time.
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My Gallery
Add a My Gallery section to My Profile that where I can upload photos and where photos I've uploaded to the the website in other areas like Trip Reports are displayed.
Ideally all photos I've added would be displayed by default, but I would be able to choose to hide certain ones from My Gallery even though they would still be displayed elsewhere on the website.
1 vote -
Note major jewish, christian and muslim holidays on online calendar to promote inclusivity and avoid double booking
It'd be great if the online reservation calendar noted major holidays like rosh hashanah, yom kippur, Eid Al-Fitr, easter etc so that volunteers are less likely to schedule activities on courses on those evenings. This would go a long way towards building an inclusive culture at The Mountaineers.
2 votes -
Have a couple of pages in the magazine to post gear for sale - would be a great service to both seller and buyer
Have a couple of pages in the magazine to post gear for sale - would be a great service for both seller and buyer.
2 votesHi Sharon,
Right now our magazine only comes out quarterly which means if you want something to show up for Spring magazine (mar/april/may). you have to have your gear contribution in by January 1. This is a long time to plan out selling something. After talking with additional folks interested in selling gear we’ve determined that gear sellers need to be able to have a more timely place to advertise gear. There is also no way to indicate that gear has been sold.We encourage folks to use Mountaineers Marketplace "https://www.facebook.com/groups/377304859047281/
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Make it easier to view past Participation Notes for all Participants on a Roster GH2763
From the activity roster it would be helpful to have a quick link to go participation notes. Right now its about 4 clicks from the activity to view someone's participation notes. This is tedious to do for 12 people on a roster. Viewing participation notes is helpful for trip planning and ensuring safety of a trip and mitigate any negative group dynamics.
5 votes -
Leader Permission Links
Posting on behalf of a Mountaineer Leader.
The location of the "Request Leader's Permission" link is very confusing because it looks as if permission is required to be a leader of the trip rather than a participant.
What's more confusing is that the screenshot is from this trip to Lila Lakehttps://www.mountaineers.org/explore/activities/backpack-lila-lake-1, which is not set up to have any any assistant leaders, so one wonders why "leader prerequisites" are shown at all. I thought I might be seeing a different screen because I am a backpack leader, but the screen looks the same when viewed in incognito mode…
2 votesThanks for bringing this to our attention. Our member services team has not received additional feedback from our members that this is an issue. If in the future we receive feedback about this we can re-open this idea.
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Search and filter hikes by vertical gain, mileage, and distance using range sliders
Search and filter hikes by vertical gain, mileage, and distance using range sliders, similar to WTA's interface.
...and allow for further filtering of results by geo using map zoom functionality, similar to that of Zillow NOTE: We already have map view, see the comments.
2 votes -
An optional listing of activities by sign-up closing date would be useful.
Greetings, I am looking at the webpage listing of backpacking trips
https://www.mountaineers.org/explore/activities#c4=Backpacking&_authenticator=85ed85bf9f9b5b690f54ae2e41091ad49b0b5563
and there are trips that commence several weeks from now that have sign-ups closing this week. I suspect that these trips will be undersubscribed because people don't scroll down far enough. If the trips could optionally be listed by sign-up closure, that would help these trips to get more attention. Thank you!2 votes -
When a leader sets a trip to 'private' status, turn off visibility to leaders
Sometimes a committee administrator has time to create multiple listings in advance on behalf of leaders but doesn't want them to be visible to anyone until the trip opens for registration, so they set them to 'private' for a few days or weeks. Particularly the case for Global Adventures but also for some course field trips. However right now all listings are visible to any leader even when marked private. The whole point of marking something private is so that no one gets the advantage of advance visibility for that activity. Can we make any 'private' status activity be invisible…
0 votesWe allow leaders to see private activities because they need to see all activities at a given route/place to prevent multiple groups going to the same place. This obviously applies mostly to global adventures and we understand the need to have limited visibility but it’s hard to justify the resources needed for development for a specific activity committee at this time.
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Show "Late Cancellation" as a Participant Result
Show "Late Cancellation" as a status on the Participant Result, if participant cancels after registration is closed. This would be an additional option to Cancelled and No Show, which already exist. No changes to existing, automated emails.
6 votesWe have a number of mechanisms in place to help people understand the impact of cancellations and no- shows. This includes our automated emails and participation notes for people on trips.
We are concerned that this status will lead to leaders blacklisting participants from trips and think that instead the focus needs to be on better new member orientation about our activities.
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Summit register at Mount Olympus Middle Peak
Need to make the Mountaineers summit register at Mount Olympus Middle Peak watertight and bring a register to put in it next time someone goes up there. I looked in it a few days ago. A few soaked scraps of paper is all that is in there. It is the first Mountaineers summit register container I have seen on any peak. Maybe this has some historical value? Will email a photo of it.
1 voteHi Jerry,
We’ve added a note on the Mt. Olympus route/place listing that the middle summit is missing a register and that registers are available at the Seattle Program Center.
We are also able to mail paper registers to people who aren’t able to stop by the program center and have their own summit tupperware or other watertight container. Email info@mountaineers.org if you have a summit attempt booked and want a register.
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Add a My Blog Posts Page GH2829
Add a "My Blog Posts" page to the My Profile area so that members can find their own blog posts and blog posts by their favorite member bloggers more easily.
2 votesThis was completed as part of the website 4.5 upgrade in February 2024. https://www.mountaineers.org/blog/tech-update-4-5-bulk-roster-updates-practice-sessions-site-search-and-more.
Thank you for your patience and feedback.
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Add a My Trip Reports Page GH2419 & 2631
Add a "My Trip Reports" page to the My Profile area so that members can find their own trip reports and trip reports by others easier.
1 voteCompleted Dec 2017
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