General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any forum idea and will be notified of status changes to that idea. Your feedback helps us prioritize projects and improvements for our organization. We receive lots of great ideas, so please search the forum first before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation of your idea and how it benefits The Mountaineers. If you want to learn more about what has already been developed and what is up next, please visit our Technology Blog. Thank you for your participation!

Please note that all our courses, events, trips, course-related activities, clinics, seminars, and lodge stays have feedback forms so that you give feedback for everything in which you participate. You’ll get an email reminder to do so just after the activity. If your feedback is of urgent nature it may be best to contact the chair of the committee that sponsors that program directly. Not sure who the chair is? Visit our Committee Chair Directory or contact our Member Services Team at info@mountaineers.org.

If there was a safety incident or near miss, you will have the opportunity for submitting an Incident Report after submitting activity feedback. You may also use the Incident Report button on the activity detail page (from your My Activities page) or contact our Safety Committee directly at safety@mountaineers.org.

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  1. More speed, please GH3433

    It is taking such a long time now to post and edit activities, load pages, etc. I spend a lot of time waiting after pushing "Save" and "Edit" buttons. Sometimes, the system times out. Other times, it's not clear if pushing the Save and Edit buttons even worked. It is 10-15 seconds here and there, but it adds up when one is doing a lot of editing, posting, roster clean up, etc. Thank you.

    30 votes

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    22 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →

    One metric, the original cause of the slowdown a month ago, remains a mystery for now. But we have made significant improvements to bring other metrics and the overall site speed back up.

    For those of you who submitted examples, please re-test those examples and add comment with the results.

    If there are specific areas (e.g. My Activities, large rosters) that are hopefully improved but continue to be slow, we will investigate some specific optimizations.

    The issue with the “Difficultly” select not loading its list when adding an activity is fixed. Please add a comment if not.

    Thanks!

  2. Make Header Only Toggle Between Publishing/Programs on Click GH2872

    With the most recent 3.1 update to mountaineers.org, the header changed so that it's "responsive" when you mouseover either "The Mountaineers" or "Mountaineers Books". In the past, you had to click on one to toggle, and now the header menu will change if you mouseover (either on purpose or on accident).

    As a super-user, this is frustrating because I often end up in the wrong environment on accident then have to revisit the header to get back to the proper menu items.

    Please change it back to swap only on clicks.

    16 votes

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    13 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  3. Photo Captions and Credit for Images GH2473/2788/2789/2802

    Give authors photo credit and add captions to image son our website. Just small text underneath the photo for a brief caption and photographer credit.

    13 votes

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    High Priority  ·  4 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  4. Improve (Prevent) Header Switching When Viewing Content SD632

    As a site visitor keep the universal header selection and global (section or subsite?) header (The Mountaineers or Mountaineers Books) displayed until I choose to switch so that I do not have a jarring navigation experience while I am browsing the site.

    6 votes

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    1 comment  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  5. Gift-card Balance or Store Credit

    This is similar to:
    http://feedback.mountaineers.org/forums/273688-general-feedback/suggestions/33887968-promo-codes-dollar-amount-discount-for-entire-s

    However, I would suggest instead of promo codes that we simply maintain a "store credit" for each member, kind of like how on Amazon you have a gift card balance. You could use the balance as payment for anything on the Mountaineers website like books, courses, donations, etc.

    You could use it for things like volunteer recognition (eGift-cards) but, more importantly, we could use it to have a unified, consistent policy toward late course cancellations.

    Prior to the course registration closing date, students could cancel for a full refund less the cancellation fee (the current…

    3 votes

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    New  ·  0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  6. When Copying a Blog Post Do NOT Copy Comments GH2497

    When copying a blog post do not copy any associated comments. Sometime we copy a blog post as the starting point for a new blog post. One example is our "10 Essential Questions" blog.

    3 votes

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    Medium Priority  ·  0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  7. Consolidate Responses on Website Feedback Forms SD672

    We updated the responses to some of the "questions" on our feedback survey forms. The aggregated data shows both the old and the new/edited response. To make the data clearer, we should consolidate the old and new response so that are counted as being the same.

    3 votes

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    On Hold  ·  0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  8. Promo Codes: Dollar Amount Discount for "Entire" Shopping Cart SD410

    As a site visitor allow me to use a promo code that gives me a dollar amount discount on everything in my shopping cart up to the total amount of items in my shopping cart that qualifies.

    This could be quite useful for volunteer recognition.

    3 votes

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    Low Priority  ·  0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  9. Promo Code: Bulk Discount for Purchasing from a Series SD484

    As a site visitor let me use a promo code to get a bulk discount when I purchase a bunch of items from the same series (e.g. books in the Day Hiking series or backpacking courses/clinics). So we define "series" as any group (or bundle) of items of any kind (books, courses, etc.) that have to be in the cart for the discount to be applied.

    3 votes

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    Low Priority  ·  0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  10. First Nation Land Acknowledgement

    I recommend placing a First Nation land acknowledgement statement on the bottom of The Mountaineers webpages. As an organization, we should recognize the ancestors and current stewards of the lands we live, work, and recreate on. A great example of this is already on the Braided River website/webpages. https://www.braidedriver.org/

    2 votes

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    In Review  ·  0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  11. Make Date/Time Calendar widget a consistent format

    Across the site I have discovered that the date/time calendar widget is not in the same format (some have Saturday/Sunday at the beginning/end of the week; others have Sat/Sun at the end of the week). In general this is fine, but when you're adding LOTS of activities for entire program year it's significantly more time consuming because you have to pay closer attention to which day you are clicking. And, there's a higher likelihood of choosing the wrong date because visually it is in a different location on each calendar widget. It would be preferred if all calendar widgets had…

    2 votes

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    Medium Priority  ·  0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  12. Promo Codes: Bulk Discount SD332

    As a site visitor let me use a promo code to get a bulk discount when I purchase a bunch of the same items or types of items (e.g. books, merchandise).

    2 votes

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    Low Priority  ·  0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  13. Promo Codes: Discounts that trigger when someone fulfills a requirement SD521

    As a site visitor let me use a promo code to get a discount that applies when I hit certain prerequisites. For example, spend $100 get a 20% discount, or buy 6 books get free shipping.

    2 votes

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    0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  14. Sync Alerts & Notifications Preferences to Salesforce GH3230

    Sync Alerts & Notifications preferences to Salesforce so that we have added information on engagement and website feature use.

    1 vote

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    Medium Priority  ·  0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  15. Allow Site Admins to Delete Comments GH2498

    Allow Site Admins (i.e. Staff group) to delete comments on content items. So far we mostly have comments on blogs. This is needed for improved comment moderation.

    1 vote

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    0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  16. Sync Promo Code Data to Salesforce GH2966

    Sync the promo code data to Salesforce so that we can better report on promo codes, know when one that is scheduled goes live, know when one expires, and know if one was published.

    1 vote

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    Medium Priority  ·  0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  17. Revise Save Data Adapter View GH2941

    The PFG "Save to Data" adapter view (see attached) make it seem to easy to delete the entire data set, because the "Clear Saved Input" button is too prominent. I think it would be best is the big blue button were changed to be "Download Saved Data" and we add a "Clear saved data" link at the right of the page.

    1 vote

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    0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  18. Fix rich text fields in our form builders so that are mobile accessible.

    In order to make application processes simple for the applicants, we need to be able to allow the applicant to hyperlink other documents into an application, which we use a rich text field for. these rich text fields are not accessible (or even visible) on mobile, so we're getting applications with blank answers, and the applicant didn't even know there were questions they missed.

    1 vote

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    0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Jeff Bowman responded

    Completed May 2019. We “fixed” existing forms that have/had rich text fields.

  19. Update Website for Goolge "Remote Jobs" (Employment) GH2915

    To improve our listings on Google, add fields and markup needed for Google's "Remote Jobs" feature.

    1 vote

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    Medium Priority  ·  0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  20. Add way to Embed EveryAction advocacy forms into blogs, webpages GH2924

    Being able to embed the action form into a Mtnrs blog or webpage would simplify the number of steps/clicks members would have to take in order to engage on an action.

    1 vote

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    Low Priority  ·  0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
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