General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any forum idea and will be notified of status changes to that idea. Your feedback helps us prioritize projects and improvements for our organization. We receive lots of great ideas, so please search the forum first before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation of your idea and how it benefits The Mountaineers. If you want to learn more about what has already been developed and what is up next, please visit our Technology Blog. Thank you for your participation!

Please note that all our courses, events, trips and course-related activities have feedback forms so that you give feedback for every activity in which you participate. You’ll get an email reminder to do so just after the activity. If your feedback is of urgent nature it may be best to contact the chair of the committee that sponsors that program directly. Not sure who the chair is? Contact our Member Services Team at info@mountaineers.org.

If there was a safety incident or near miss, you will have the opportunity for submitting an Incident Report after submitting activity feedback. You may also use the Incident Report button on the activity detail page (from your My Activities page) or contact our Safety Committee directly at safety@mountaineers.org.

If you reached this site wanting to report problem behavior by another member or harassment. Please submit a Behavioral Complaint Form.

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  1. Add Email Alerts & Notifications Preferences to My Profile SD508/599/600/601

    This could be allowing people to request an email notification for an activity or course when it becomes available. It could include notifications to committee chairs when leaders list activities sponsored by that committee. Please describe below what you'd specifically like to see as far as email notifications go that would help you sign up for the activities you want or help you manage your committee etc.

    April Leader Survey showed interest in:

    1. Ability to receive a calendar reminder when registration is opening for an activity

    2. Ability to receive a reminder notification about your trip this weekend

    40 votes
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    15 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  2. Add Title Choices to Routes & Places for Use with Activities GH1476

    To make it easier to better title activities where the route place has broadly varying options and alternatives, provide a list of alternate location names that may be used.

    Specifically, when scheduling an activity allow the leader to choose an alternate title from an "Alternate Route/Place Title" list that is populated from a route/place "Route/Place Titles for Activity Titles" list.

    Here's an example:

    For a scramble of "Silver, Tinkham & Abiel Peaks," https://www.mountaineers.org/explore/routes-places/silver-tinkham-abiel-peaks, the activity title currently is and by default after implementing this idea would be:

    Alpine Scramble - Silver, Tinkham & Abiel Peaks

    Alternate activity titles with…

    32 votes
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    0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →

    We now have the ability to have alternate titles for routes/places that have a couple different destinations but all use the same access and thus we wouldn’t want two different Mountaineers groups there on the same day.

    An example is Snow & Gem Lakes. This trip can now simply be titled Gem Lake or Snow & Gem Lakes. Or if you are only climbing Tinkham and Silver Peaks you can now pick just those two peaks even though the listing has Silver, Abiel & Tinkham Peaks.

    The ability to switch to an alternate title is in the Route/Place tab when you are in the activity edit form while scheduling or editing an activity. It’s the same place you’d edit the date or choose a new route/place for the activity.

    Please note that this alternate title is not supposed to replace the summary. For example the title is not Gem Lake…

  3. My Calendar SD411

    Add a "My Calendar" page where I can see all of my activities on a calendar, or subscribe to an iCal feed of my activities.

    Update April 2018
    We are "cancelling" this for lack of a better status, because each of the items below is its own idea, and some are complete. Please visit the individual items to vote for or subscribe to them. Thanks!

    Update April 26 2016
    Thanks to everyone who took the leader survey. The calendar requests with the most votes are below.

    1. The ability to filter by weekday or weekend which we are tracking here: …

    32 votes
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    8 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →

    Update April 2018
    We are “cancelling” this for lack of a better status, because each of the items below is its own idea, and some are complete. Please visit the individual items to vote for or subscribe to them. Thanks!

    Update April 26 2016
    Thanks to everyone who took the leader survey. The calendar requests with the most votes are below.

    1. The ability to filter by weekday or weekend which we are tracking here: http://feedback.mountaineers.org/forums/273688-general-feedback/suggestions/7910340-weekend-activities-filter

    2. Ability to receive a calendar reminder when registration is opening for an activity. This is part of the Alerts & Notification idea, https://mountaineers.uservoice.com/forums/273688-general-feedback/suggestions/7457242-add-bucket-tick-wish-list-and-email-notifications

    3. Ability to sync outside calendar (Outlook, Google) with your Mountaineers Activities/Events which is part of the original idea above. COMPLETEALL calendar views on our website come with a iCal download, so for anything with a calendar view, you can download the relevant calendars and view them overplayed…

  4. Make Peak Pins and other awards more public and interactive on the website

    Make Peak Pin and Paddle pins public on the website so members can see all of the neat awards their fellow members have completed and/or are working on. Plus we need to have good descriptions of the requirements for each of the awards.

    27 votes
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    1 comment  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →

    We just completed editing and publishing the award badges that existed on our old website. They are at Membership > Badges, https://www.mountaineers.org/membership/badges/award-peak-pin-badges.

    There are two for which we need badge images. We should have those by the end of March.

    We’ll next work on adding badges; including content, images and roster; for our organization and branch service awards. We do not yet have this scheduled.

    Please take a look and let us know if you have any questions or find anything that needs corrected.

    Thanks to all you helped us get these done!

  5. Printer-friendly Roster Page with Contact Info for Leaders SD319

    In preparing for an activity, leaders often want to bring a long a printout of their activity roster, including participant names, mobile phone, email, and emergency contact info. Currently we have to export this info to excel and spend time removing unnecessary columns and rows and doing a lot of formatting to produce this. Offer a printer-friendly page that formats this info (and leaves out the unnecessary info like cancelled registrations, etc.).

    25 votes
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    4 comments  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →
  6. MailTo button on Rosters and other web email improvements GH1123

    The email button on the roster page is pretty much useless because of the crippled form based email that is built in. Add another button with a MailTo link behind it that feeds the default email client with the list of selected email address in the header.

    That's basically the same functionality we had under IMIS--it was robust, immensely useful, and the necessary programming is trivial.

    25 votes
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    2 comments  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →
  7. Branches and Committees self-maintain content on their pages

    Allow Branches and Committees to self-maintain their pages. Committees can now maintain a brief description, but it is limited to text and cannot contain any formatting, images, links, or other useful stuff. There is currently a fairly long description for each Branch, but it is too static and, as far as I can tell, maintained by the PC. With more control of Branch page(s) on the club website, the need for Branches to have the separate websites is minimized.

    25 votes
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    8 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Garrett Arnold responded

    Committee pages have a new look! Go check them out and start adding content to the rich text description and summary. You can also create a folder and then create a whole new webpage with extra content that you can link to . Check out Tacoma Sea Kayaking, Olympia Hiking, Everett Scrambling, Seattle climbing as examples where some content has been added. Committee admins should be able to edit and committee members can now delete and archive content. Check out the Tech 2.3 Blog on the homepage for more web updates. Contact member services for additional questions about updating your committee pages. Additionally there are new links on the Getting Started pages which link back to branch communities and from the Learn menu to divert people to get plugged into their branches.

  8. Message board for leaders and members wanting to coordinate an activity

    Would be great to have a space where leaders could put up an activity idea and find out if other leaders might be interested in joining up for key swaps, car camps, etc. Leaders could ask for anyone's recent experience with a particular trail or trailhead. On the same space, members could put up a trip that they'd like to do and see if they can interest a leader in doing it; barring that, to find other members who might like to do it privately.

    20 votes
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    12 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →

    The idea of creating a member forum was identified as part of our Vision 2022 strategic planning process, and did not rise above the line for investment in this strategic plan (as voted on in our town hall conversations and online ranking survey). We would love to create better social functionality within our website. Having folks use unmoderated Facebook, etc. pages does create fracturing within the community and does not always best represent The Mountaineers. Creating an online place for people to build community and connect with one another remains on our list of long-term plans. Building the platform for this type of social interaction is quite expensive (we’ve looked into it) and would require at least one additional staff person to moderate and manage. When we have enough resources available, we will make this a priority. Likely in the coming 3-5 years.

  9. Make separate feedback form for instructors at field trips GH1865

    Feedback form is identical for both participants and instructors at a field trip - the questions should be tailored differently.

    19 votes
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    3 comments  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →

    We had a separate instructor feedback form for course listings only and now we have a separate form for instructors at field trips rather than the same form as participants.

    We are now gathering info about whether leaders felt prepared for their role in addition to the regular safety and curriculum feedback info.

  10. Create a course roster export that contains field trip and trip result statuses for all students and corresponding activities SD665

    Have a roster download that not only shows whether the participants are signed up for the required field trips but also be able to see all the activities they are registered for to ensure that snowshoe students are getting their snowshoes, climbers are getting on climbs and kayakers are getting registered for kayak trips.

    This allows leaders to pre-emptively catch students who may be behind or not registered and send them an email ahead of time instead of struggling to get makes ups scheduled.

    It would also be good to see everyone who got marked as Needs Improvement/Failed in one…

    18 votes
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    16 comments  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →
  11. Allow Members on Waitlist to sign up for Additional Outings.

    The system currently does not allow members to sign up for more than one outing. If you are on a waitlist, particularly if you are third or more on that list, I think the system should allow you to also sign up for another trip as backup. It seems unfair to force members to give up a potential spot on their preferred trip only to confirm on less preferred trip simply because of the system. Thank you.

    17 votes
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    Low Priority  ·  9 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  12. Create a new course content type better suited for our single seminar courses SD296

    Create a type of content that is similar to courses but is more useful for the once a year, one-off seminars that we do. It would be connected to a route/place like activities but have course graduation function or the ability to add badges to it and mostly would be good for things like winter scramble seminars or pool sessions that are activities that have learning attached to them but aren't full fledged courses.

    17 votes
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    10 comments  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →
  13. Make Header Only Toggle Between Publishing/Programs on Click GH2872

    With the most recent 3.1 update to mountaineers.org, the header changed so that it's "responsive" when you mouseover either "The Mountaineers" or "Mountaineers Books". In the past, you had to click on one to toggle, and now the header menu will change if you mouseover (either on purpose or on accident).

    As a super-user, this is frustrating because I often end up in the wrong environment on accident then have to revisit the header to get back to the proper menu items.

    Please change it back to swap only on clicks.

    16 votes
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    13 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  14. Three day head start for basic students who don't yet have 3 climbs

    Good afternoon Jeff,

    Jim Nelson asked that I get in contact with you about a website feature we would like to explore in support of the Basic Climbing Course. We would like for the website to be able to flag Basic Course students who have not yet completed three climbs and give them a three-day head start in signing up for Basic climbs. As soon as a student has three successful climbs, the flag comes off and they have the same priority in signing up for climbs as prior-year Basic course graduates.

    This change addresses two long-simmering concerns:

    1. It…

    15 votes
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    1 comment  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
    Declined  ·  Garrett Arnold responded

    Hi Climbers,

    Thanks for posting your suggestions on the feedback site. This has been an issue for many years, and this is not a problem with a technology solution – at least not right now (take a look at another Feedback idea with a healthy number of votes in opposition to pre-filling rosters before a trip is posted- http://feedback.mountaineers.org/forums/272594-leaders/suggestions/6939679-future-activity-sign-up-dates-modifying-registrat).

    Every option proposed has implications for every activity across the entire organization. If we allow trip rosters to be filled with students, we limit the availability of roster spots for course graduates like basic climbing students (who will leave The Mountaineers when climbs aren’t available to them). Whether we decide to favor students over general membership is a policy decision that needs to be made at a higher level in the organization, not by staff or a single committee. Because website/technology solutions apply to every activity we offer we need…

  15. Remember Me Checkbox on login screen GH1051

    Add "Remember Me" option so that my login persists until I deliberately logout. Or maybe increase the expiration timer to 24 hours or something like that. I just get tired of logging in 10 or 15 times a day. I'm not that concerned about the security risk--what's a hacker going to do...sign me up for a course?

    15 votes
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    1 comment  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Garrett Arnold responded

    When you log in there is a box now that you can check that says “Keep me logged in.” Checking this box will keep you logged in for 30 days if you are simply closing your browser rather than logging out.

  16. Integrate mountaineers.org Website and Learning Management System (LMS, aka eLearning) SD636++

    Integrate the Learning Management System (LMS, aka eLearning) with our website so that when people are added to a roster in they are added in the LMS and receive appropriate course materials.

    14 votes
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    4 comments  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →
  17. Publicly accessible API

    As a member of the Mountaineers, I'd love to give back in a way that I have particular expertise.

    It would be great of the website had a public facing REST API for exposing data such as events and classes.

    At least in a read capacity. My particular goal would be to write an Android (and possibly iOS) app to browse the events and what not.

    It would be great to have easy native access to my up coming events, and be able to launch navigation to the event right from the app.

    I have extensive experience writing and working…

    14 votes
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    7 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  18. Feature Request - Expiring Badge Notification ~SFOnly

    As a user I would like to be notified prior to my badge expiring so that I can arrange to meet requirements or arrange for an extension given that I have a badge that has an expiration date. The problem to avoid is people losing their privileges without notice and being unpleasantly surprised.

    Then, when the expiration date is within 90 and 30 days from expiring:

    - A notification of what badge is about to expire and when will be sent to me (User) 90 days and 30 days prior to the expiration date.

    - A notification will be sent…

    14 votes
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    5 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →

    We are working on the components needed to deploy for our improved email feedback request system. Then we will work on applying that to activity closing notification and badge expiration notifications.

  19. Make field trip/lecture instructors push to course rosters SD381

    Right now we have a lot of instructors who are just added or sign up to a single field trip roster. Unfortunately because they aren't added to the course roster they aren't available for recruiting via our mega course template roster for future field trips/lectures that particular year or in future years.

    Also having the course show up in your My Courses & Programs is helpful for instructors who want a quick link to upcoming field trips for them to volunteer for. This is particularly important for the many day courses like basic, scrambling, sea kayaking etc.

    13 votes
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    In Progress  ·  2 comments  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →
  20. Organizations, Online Invoicing & Contracts SD562++

    Set up organization in our website so that we can sync them to the existing organizations in SF. This will allow us to connect contacts, activities & courses (Mountain Workshops), events (Program Center Clients) and lodge stays (Outdoor Center Groups & Clients) to them for better tracking. We'll be able to add invoices that the organization contact can pay online, taking advantage of our existing online payment process and Salesforce reporting.

    13 votes
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    1 comment  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
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