General Feedback
This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.
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741 results found
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Save Credit Card Info for Purchases SD328
Allow members and guests to save credit card info when checking out and use saved credit card info to pay when checking out. We should allow multiple cards, choice of which one to use when checking out, ability to update (usually expiration date and CCV), remove, or add from the Shopping Cart. Allow the user to update, remove and add credit card info from their My Profile area too. We need to consider the implications to the recurring payments (automatic annual dues and monthly donations) too.
2 votes -
Display activity start time next to date
Display an activity start time prominently along with the date, and as a mandatory field. It wastes time to go through several screens only to see that no time is listed, or the start time won't work for your personal schedule.
3 votesThe current meeting time and place field is rich text to allow leaders to explain start times. For example, sometimes a leader puts in both start time at trailhead and where and when they are meeting at a park and ride.
Our leaders requested this flexibility so it would be a pretty big change to switch this to being a single field or adding another field that leaders need to complete is not practical. -
Remember Me Checkbox on login screen GH1051
Add "Remember Me" option so that my login persists until I deliberately logout. Or maybe increase the expiration timer to 24 hours or something like that. I just get tired of logging in 10 or 15 times a day. I'm not that concerned about the security risk--what's a hacker going to do...sign me up for a course?
15 votesWhen you log in there is a box now that you can check that says “Keep me logged in.” Checking this box will keep you logged in for 30 days if you are simply closing your browser rather than logging out.
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Eliminate or change the SK ratings for Sea Kayak Route/Places
From the 2/7/15 Sea Kayak Summit - all of the leaders from the represented branches at this summit (all branches except Kitsap and Bellingham) agreed that SK ratings for a route/place (NOT an "Activity") was of limited usefulness. Many agreed with the suggestion of changing the route/place rating to something more general such as "beginner, moderate," or other phrases that referred to the amount of POTENTIAL exposure, but did not purport to address all of the varying conditions that could occur at different times and in different weather.
3 votesChris Williams worked with our Sea Kayaking Leadership on this issue. It was decided that having difficulties on Sea Kayaking Routes & Places is desired. Like all trips, difficulties can vary widely based on weather and other conditions.
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Beef up our route-place database to include all of the routes-places in the '100-best' books
The system has such capacity for displaying our routes and places in an attractive and appealing way, with enough detail to know where the trailhead is and whether or not it covers the route or place that one wants to take. It seems a huge missed opportunity to let routes-places be submitted without even the most basic of descriptions other than the pure length and elevation gain, which doesn't tell us much. Yet I know that Member Services is deluged with route place requests that are so urgent that you hesitate to push back. I wonder if we might be…
8 votesWe considered a site-wide volunteer initiative to continue improve our Routes & Places and then add to them, but have no one who has expressed interest in helping yet. Please contact us at info@mountaineers.org if you would like to help.
Remember that you can always add a new route/place and send us updates and corrections to those that exist (using the link on each route/place).
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Improve Program Center Reservation Process GH1167/1168/1169/1175/1176/1177
Submitting a room reservation for the Seattle Program Center is incredibly time consuming and there is a lot of room for error. For example, the calendar does not show which room is reserved, so you have to click on each event so you can see if the room you want is available. If you're looking for a room in a future month (which is often the case), each time you go back to the calendar, it defaults to the current month, so you then have to scroll again to the date you're looking for and click on the next event…
7 votesClicking on an item on a calendar opens a popup with info about the activity including a link to the full event details. This prevents you from losing your place in the calendar.
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Additional Search Functions: Sorting SD504
for activity listings allow user to sort by destination, leader, availability and allow sorts in ascending or descending order
5 votes -
Put Instructor Opportunities in with Find Activities SD360
For those of us not required to volunteer for a class, we were more apt to sign up as instructors or for classes when the listings were mixed with activities. We search by date, not necessarily opportunity type.
2 votesWe significantly improved our site-wide search so you may find everything in one search: activities, instructor opportunities, etc. You’ll find the search box in the upper left part of the header on every page in our website. View http://feedback.mountaineers.org/forums/273688-general-feedback/suggestions/7053736-improve-site-wide-search-sd360 fro more information about this improvement.
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Need more options to establish new routes-places without time lag
Many of our leaders want to wait for snow reports or weather forecasts a week or so before an activity before they post the activity, but the current process for centralized review and posting creates a time lag that makes this virtually impossible. Can you train and empower a small group of route-place administrators out in the branches to increase the ability to process these submissions more quickly? Considering the wide range in quality of the 'reviewed' routes-places showing up now, I think that you could set up a group of trained and accountable volunteers who would do at least…
2 votesWe have caught up on our summer backlog and are now turning routes and places requests around in under 48 hours. Leaders are also doing a better job of submitting content-rich routes and places. We’ve made improvements to the process, and more are on the way.
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Download Roster: Have option to download only those selected GH1132
Right now the download roster brings everyone on the list, it would be cool to be able to select a portion of the roster and download this portion for management for all rosters (committee, course and activity). - Suggestion from Focus Groups
1 voteYou can now pick whatever part of the roster you want to download!
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Make Phone Numbers Required when Joining
Make Phone number required on the Join page. This is key for leaders to be able to get in touch with their participants.
2 votes -
Add Last Activity Led Date Field to Committee Roster SD597
This would help with committee roster management bay making it easier to find inactive leaders.
7 votes -
Create a badge for New Leader Mentors
Would help prospective leaders and activity committee members identify willing mentors without spamming the entire leader roster.
1 voteCancelled ·
AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
We have a process for requesting new badges. Please us this form, https://www.mountaineers.org/membership/badges/badge-creation-requests, to request a new badge. Thanks!
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Sync "Last Activity Led" column from committee rosters from Plone to Salesforce GH2882
The data from the new "last activity led" column on committee rosters is not yet available to be included in Salesforce reporting.
1 vote -
Make field trip/lecture instructors push to course rosters SD381
Right now we have a lot of instructors who are just added or sign up to a single field trip roster. Unfortunately because they aren't added to the course roster they aren't available for recruiting via our mega course template roster for future field trips/lectures that particular year or in future years.
Also having the course show up in your My Courses & Programs is helpful for instructors who want a quick link to upcoming field trips for them to volunteer for. This is particularly important for the many day courses like basic, scrambling, sea kayaking etc.
13 votesCompleted Jun 2019.
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Uncheck all email opt-ins when the email opt-out box is checked in Salesforce.
Add a process in Salesforce that unchecks all email opt-ins on a member's profile if the email opt-out box is ever checked in Salesforce.
1 vote -
Add "feedback" link on the books pages
Can we add a "feedback" hyperlink to the bottom of the books home page like there is on all the programs pages?
thanks!
1 vote -
Fix Required Input Needed error on roster GHtbd
When you are trying to add someone to the roster it often spits back a "Required Input Needed" error even when you have entered someone's name or email correctly. Fortunately you can just hit Save and override error message but its confusing for new leaders.
2 votesCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
As best I can tell this was fixed with the Plone 5 update that was live on May 5, 2020. Please let us know if it’s still an issue.
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Add a trip plan upload and PLB checkbox GH2824
Add the ability to upload a "trip plan" to an activity. In addition, we would like a checkbox that indicates if the trip party is planning to carry a PLB. The ability to upload a trip plan is priority #1, and the PLB checkbox is priority #2 (if it is not a lot of additional work).
2 votes -
Make Username not Required on join form GH2636
Helpful for in person walk-in reservations at lodges, and making purchases and donations without being logged in.
4 votesJun 2018
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