General Feedback
This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.
If you reached this site wanting to report problem behavior or harassment by another member, please submit a Behavior Complaint Form.
741 results found
-
Promo Codes: Discounts that trigger when someone fulfills a requirement SD521
As a site visitor let me use a promo code to get a discount that applies when I hit certain prerequisites. For example, spend $100 get a 20% discount, or buy 6 books get free shipping.
2 votesPlease see the IT Planning & Prioritization sheet, https://docs.google.com/spreadsheets/d/1x1_tMuGpZZC4-xxyiDTzALvnbSPn2SJz3FveQQuyfmY/edit?usp=sharing, for where this project is ranked among other projects.
-
Promo Codes: Buy One Get One Free SD334
As a site visitor allow me to use a promo code to purchase one item and receive another of equal or lesser value for free.
2 votesPlease see the IT Planning & Prioritization sheet, https://docs.google.com/spreadsheets/d/1x1_tMuGpZZC4-xxyiDTzALvnbSPn2SJz3FveQQuyfmY/edit?usp=sharing, for where this project is ranked among other projects.
-
Add Clustering to Map Search GH2793
WTA uses a cool cluster feature on their Hike Finder Map- this would allow us to show more of our listings on the zoomed out view. https://www.wta.org/go-outside/map
1 vote -
Functionality for youth in family memberships who age out GH2747/2773
When a youth who is a Mountaineers member turns 18, they should receive a "happy birthday" email (with the primary account holder copied) saying:
"Happy birthday! We're so grateful that you and your family have given The Mountaineers a chance to play a role in your formative years. We hope you feel like you're part of the family. We know that your late teens and early 20's are busy years. We hope you can still stay involved, but even if life takes you on new adventures, we want you to know that we still consider you part of our family,…1 voteJun 2018
-
Add back grey line text divider line in rich text fields GH2427
Previously you could add a gray line to break up your text in blogs and other text heavy fields. Ever since we launched the new text editor that <hr> HTML tag has disappeared - bring it back!
1 voteCompleted ·
AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Completed May 2020.
-
Make it possible to have org wide policies and info pages show higher in search results
Right now its impossible to search for the carpooling page in the general search because people use the word carpooling in everything. It'd be great to be able to mark certain pages and blogs that have important organization wide information to the top of the search.
2 votesThe issue here was that the “Page” content type was not indexed for searches. So this is fixed.
-
Add a Cancellation Closing Date to Lodge Stays GH2783
Lodges need a minimum number of guests to open and must decide by Thursdays at noon whether to open for the weekend. After this point, the decision is made and to open and funds for food has been committed. But we can often handle more reservations, see we need to be able to keep reservations open longer, but prevent cancellations and refunds from being processed after the go/no go decision point.
8 votes -
Committee roster updates based on activity level
One of the things were trying to do right now is clean up the roster, lots of old info there. Any chance those can be self updating fields? For example the scramble standard says leaders have to do at least one trip every 2 years. Something similar could work for instructors too.
5 votesCancelled ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
We added the ability to download badges for all on a committee roster, so there is enough data for a “real human” to review and make decisions about a leader’s status. This is better than a costly automated system that could accidentally remove a person from a roster.
-
Need a way to mark courses/events/activities as led by staff vs. volunteers GH2707
Right now its getting difficult to report volunteer contributions for recognition and annual reporting versus staff contributions.
2 votesCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
A long time coming, but this is finally complete. The Activity, Course, and Event edit forms now all have a “Led by Staff” checkbox that is synced to Salesforce. Sara and decided that we do not need the history, and getting it accurately seemed nearly impossible, given that most of us have led as both staff and a volunteer.
-
Add Financial Assistance Link on Course/Activity Layout GH2749
Should say "Apply for Financial Assistance"
We'd also like to move the Cancellation and Refund link below Availability so we have text that breaks up the two links.https://www.mountaineers.org/membership/financial-assistance
1 vote -
Make it possible to add merchandise when renewing or buying a membership or gift membership GH2754
It'd be neat to be able to buy a mountaineers hat or pint glass when joining and/or buying a gift membership for someone.
You might also like section should show up on Join the Mountaineers page in addition to showing on the shopping cart.
Similar set up for gift memberships
3 votes -
Make Rolling Enrollment Courses Easier to Find in Find Courses Faceted Search GH2826
Courses like basic snowshoeing which have multiple sessions are falling to the bottom and are harder to find.
4 votesJun 2018
-
Add Host & Volunteer Roster to Lodge Stays GH2599
Like we have for our activity and course rosters, add a "Hosts & Volunteers" roster with a user-specified capacity, so we can reserve space at our lodge for our volunteers and allow them to make their own free reservation and add/pay for guests they will bring.
6 votesDec 2017
-
Add Requested Info field to Courses GH2756
Add an additional field on courses that prompts students to provide info when signing up for a course. For summer camps this can allow us to collect T-shirt size or could be used for questions about kayak rentals for kayak students etc.
3 votes -
Create "Trip Reporter" Badge ~WebsiteContent
What if we created a “Trip Reporter” badge (or some such name) to award to folks who leave 5+ trip reports a year? This would encourage more people to leave trip reports, and help with our goals to gamify membership engagement.
Here's a good trip reporter example: https://www.mountaineers.org/members/dave-morgan/trip-reports
1 vote -
When adding a reservation to SPC calendar, add an "ability to open/close SPC" checkbox GHPR2742
Facility and Volunteers don't have a clear system for ensuring there is a person on site who can open and close the facility. Under the current system, staff must manually follow-up with each leader or make assumptions about event overlaps and if there is going to be someone that can open/close the facility.
I'd like to see a required checkbox on the add event page that asks:
"Will there be someone that is familiar and able to open and close the program center during this event?" If no, or unsure, please contact the facility staff at spc@mountaineers.org"
We then…
1 voteApr 2018
-
Deceased member information ~Salesforce
What needs to happen to membership accounts when a member passing- including but not limited to unsubscribe from emails, change contact for communication on membership etc.
Website:
○ If part of a family membership, adjust as needed for the survivor(s)
○ Set membership expiration to the date when marked as deceased
○ Unsubscribe from all email newsletters
○ Unsubscribe from magazine mailing if not part of a family membership
○ Remove from all committeesSalesforce:
○ Set Email Opt Out to True0 votesCompleted Mar 2019
-
Hide Payment Pending from Add to Roster Dialog Box GH2755
Make it so Payment Pending is not a status available for leaders/admins to choose from the Add person to roster dialogue box. Offered is the status that should be used to hold a slot for someone in a course and allows them to process payment. Payment Pending is the quick status that someone goes into when they have 15 minutes to process course and acitivty and lodge registrations in their shopping carts.
2 votesCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Completed Sep 2022.
-
Radio buttons needed to indicate snowcat times for Meany Lodge GH2595
For Meany Lodge registrations, we would like radio buttons so the participant can indicate which snowcat they will come in on, as well as dietary restrictions which is free text.
2 votesDec 2017
Implemented as “Adding a question to ask guests when they register.”
- Meany Lodge is using this to ask for snowcat time.
- Baker Lodge is using this to ask for automobile info (make, model, license).See https://www.mountaineers.org/volunteer/schedule-manage/lodge-stays#requested-info for how this works.
-
Make it easier to view past Participation Notes for all Participants on a Roster GH2763
From the activity roster it would be helpful to have a quick link to go participation notes. Right now its about 4 clicks from the activity to view someone's participation notes. This is tedious to do for 12 people on a roster. Viewing participation notes is helpful for trip planning and ensuring safety of a trip and mitigate any negative group dynamics.
5 votes
- Don't see your idea?