General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any forum idea and will be notified of status changes to that idea. Your feedback helps us prioritize projects and improvements for our organization. We receive lots of great ideas, so please search the forum first before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation of your idea and how it benefits The Mountaineers. If you want to learn more about what has already been developed and what is up next, please visit our Technology Blog. Thank you for your participation!

Please note that all our courses, events, trips, course-related activities, clinics, seminars, and lodge stays have feedback forms so that you give feedback for everything in which you participate. You’ll get an email reminder to do so just after the activity. If your feedback is of urgent nature it may be best to contact the chair of the committee that sponsors that program directly. Not sure who the chair is? Visit our Committee Chair Directory or contact our Member Services Team at info@mountaineers.org.

If there was a safety incident or near miss, you will have the opportunity for submitting an Incident Report after submitting activity feedback. You may also use the Incident Report button on the activity detail page (from your My Activities page) or contact our Safety Committee directly at safety@mountaineers.org.

If you reached this site wanting to report problem behavior or harassment by another member, please submit a Behavioral Complaint Form.


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  1. Lead Activity Again via "Single Activity Cloning" GH3234

    To make it easier for leaders to schedule an activity that they've already led, add what is sort of a copy-and-paste/single clone feature and display on the Lead Activity Again button in the "Manage Activity" portlet.

    This new "single clone" feature would:
    - Create a copy of the activity
    - Place it in the same folder as the activity being copied
    - Increment it's URL as if it were made by staring with the route/place
    - Run all of error and conflict checks
    - Display the newly added/copied activity's edit form with any errors

    1 vote
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    Medium Priority  ·  0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  2. Multiple Blog Authors

    Allowing for multiple blog authors would be a great way to recognize all volunteers who contribute to a piece.

    2 votes
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    Medium Priority  ·  0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  3. Add Kilometres to the "Length Units" on the posting activity page.

    We should have this option- we can post the km on the Pace. It makes absolutely no sense that we can't post the distance of the pace they are moving at with the same measurement
    Maybe we should get onto the '70s and make this an option?

    1 vote
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    0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for sharing your idea. Unfortunately, we need to decline this. As the overwhelming majority of our courses take place in the United States, where the standard unit of measurement is the imperial system, we’ve designed the website to work within this system. We do not have capacity to expand to kilometres at this time.

  4. Link Green Trails Maps Purchase to Activities & Courses Listings

    Populate course and activity listings with Green Trails map purchases in parallel with Mountaineers Books listings. Why? 1) Facilitate, encourage carrying hard copy topo maps. 2) Support Books efforts to recover lost revenue

    1 vote
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    0 comments  ·  Books  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for the suggestion! There are roughly 900 Routes & Places that need to have one or more Green Trails Maps added. While we do not have enough staff resources to update the all these Routes & Places in one “push,” we will work on updating them as we edit and add new Routes & Places.

    We have the Routes & Places: Data, Statistics, Photo Finder Google Sheet (https://docs.google.com/spreadsheets/d/1cY1RLAmAG5674lJPwppzWYkRwyZT_PcmTHOcNwx3hAE/edit?usp=sharing) that can be used to find Routes & Places that may need updates. Though built to support a “photo finder,” all the field from the website are included, and there is a “Green Trails Map Needed?” field, fields for the number activities that use a route/place in a few different timeframes (e.g this year, last year), etc.

    Feel free to download this Google sheet and use it to look for Routes & Places that would benefit the most from…

  5. Badge Rosters Access

    To implement the new climbing leader progression (as well as the recently updated snowshoe leader progression), please give committee admins access to edit leader badge rosters. While there's a very small risk that someone could accidentally remove a person from a different branch from a badge roster, that's simple to fix. (note: if it can be possible to manager leader badges via the committee roster, that would also be a workable solution).
    Thanks!

    1 vote
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    0 comments  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →

    Much like the “Access to Badge Rosters” idea, http://feedback.mountaineers.org/forums/273688-general-feedback/suggestions/6746686-access-to-badge-rosters, we have declined this idea.

    The practical constraints are that badge rosters are a compilation of other rosters managed through different avenues. Meaning course admins can grant badges through their course rosters by graduating students, and committee admins manage leader badges through their committees. We recognize that some committees need to assign more than one leader badge and that not all leaders get the same badge(s). We have the “Multiple Badges Within a Committee” idea, http://feedback.mountaineers.org/forums/273688-general-feedback/suggestions/37059466-multiple-badges-within-a-committee-gh2933, for this.

    The technical constraints are that (1) adding sharing permissions was partly broken in the Plone 5 update—fixing it is at least a small project, and (2) badge roster pages have issues that need fixed for them to be used for this.

    One option to relieve staff from having to add leaders to badge rosters and until the “Multiple Badges Within a…

  6. Alphabetical sort for rosters has disappeared

    Before the May plone update committee, course and activity rosters could be sorted by name which was very helpful when comparing rosters and trying to find peoples names to manage rosters. Right now when you have a roster for over 12 people it becomes more difficult to manage rosters. Hopefully since we used to have this functionality it can be fixed soon.

    1 vote
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    0 comments  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →
  7. Add "Online Classroom" and "Hybrid" as filter options for courses.

    In this time of Covid19, make it easier for users to sort/filter by distance learning options.

    1 vote
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    0 comments  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →
  8. Fix committee/roster visibility for committee members to where it previously was

    Prior to the latest website update, any committee member was able to click on a committee link on their profile to go to the roster for their committee and also to see the roster for their committee even if they weren't an admin. This functionality has been lost with the update and many committee members found this extremely helpful even if we didn't need full admin privileges. As just one important aspect of this functionality, this is the only way to find one's fellow committee members and send an email to everyone. Would be great for this to be fixed…

    1 vote
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    0 comments  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →
  9. Add our COVID Code of Conduct to website GH 3445/3446/3447/3450/3455

    Add text acknowledging our COVID Code of Conduct, including a link to the reference page(s), to the event/activity creation page and the registration pop-up. Also add a note about the Code of Conduct to the top of all event and activity listings.

    Add donation requests to free activities and events.

    Better emphasize donation request in checkout process.

    Add "Include credit card fees" for donations.

    1 vote
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    0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  10. Fix the Mountaineers email utility so that emails will successfully send to all addresses

    When I use the 'send email' function with a large event, every time there are 5 or 6 people who don't receive the email and also don't find it in their junk mail. This becomes very frustrating for me and for them! If we offer this function it would be great if it worked for all domains.

    1 vote
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    0 comments  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →

    We have done and are doing all we can to ensure our email delivery and reputation. Unfortunately there’s no way to guarantee that every email we send will be delivered.

    We have found that ISPs (Internet Service Providers) like Comcast/Xfinity and Earthlink are often the email providers with the most deliverability issues. We recommend using email providers that are NOT also ISPs. Some examples are Microsoft (outlook.com, live.com, msn.com, etc.), Google (gmail.com), and Yahoo (yahoo.com), but there are many others.

  11. Road and parking conditions at trailhead

    This idea is to address via the Mountaineers website a forum or better way of organizing info on trailhead parking, access road conditions, and trail conditions, the concept would be to have an easy convenient way for trip leaders and/or participants (plus any Mountaineers member doing a private trip) to have a central location where they would post information on the status of the trailhead access road, and how much snow or mud there is on the trail, which is always a question mark during the Spring and early Summer.

    Currently the only method I am aware of is to…

    1 vote
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    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for sharing your idea. We currently encourage our members to share trip reports after their trips, and they are prompted to report on things like trail and road conditions. All of our routes and places also link to the websites for local land managers, which often have the most updated information on these specific locations. We would love to see more trip reports on our website, and will continue to encourage our members to do so, and we encourage the use of the linked resources already available to assess conditions.

  12. Improve more+ button

    From feedback, it appears that many people fail to notice the "more+" button in activities, especially on cellphones. Because they don't see it, they don't read all the important info in leader's notes. The More+ button should be more prominent...possibly a brighter, solid color button? Better yet, how about all the info about the trip expanded so it's never missed?

    1 vote
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    Low Priority  ·  1 comment  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  13. Bulk add participants to rosters

    It would be great to be able to add multiple people to a roster at one time instead of having to do a multi-step process for each person. This would be especially helpful for committees and youth programs who have recurring events with the same people. It would allow committees to easily add and then bulk update volunteers hours tracking.

    Please see the attached image for an example.

    5 votes
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    High Priority  ·  2 comments  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →
  14. Favorites: Flag interest on an activity

    I would like to see a feature in the website to let me flag to myself that I am interested in signing up for an activity, that I can return to with a filter and decide whether to sign up or let it slip. Personally, I would not care if my interest flags were visible to others.

    3 votes
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    Medium Priority  ·  2 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  15. Update "Last Activity Led" column in committee rosters to add co-leaders and exclude cancelled trips GH3277

    Currently, the "Last Activity Led" column in committee rosters on the website only factors in activities where the contact is listed as the Primary Leader, and includes activities that were cancelled.

    Please exclude cancelled activities from this calculation, and include activities where the contact is listed as a Primary Leader OR a Co-Leader.

    3 votes
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    High Priority  ·  1 comment  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →
  16. Books & Maps: Add a Revision Date GH3284

    For books and maps, add a Revision Date in addition to the Publication Date. This is helpful for book reprint dates where some corrections and revisions may be made. It is especially helpful for maps there generally do not have new editions that get a new ISBN and Publication Date, but are revised and updated every few years.

    3 votes
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    High Priority  ·  0 comments  ·  Books  ·  Flag idea as inappropriate…  ·  Admin →
  17. Show member/nonmember status on rosters

    For courses/events that generate income, it would be helpful to the committee leadership if we could tell if a registered person is a member or nonmember when we look at the detailed roster. The reason...fee structure is different and we can more easily figure out how much income was generated without having to have staff pull the info for us (when they are already very busy).

    It would also be helpful for activity leaders to know who the guests are (so we can talk more about the Mountaineers/other committees and entice them to join).

    3 votes
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    Medium Priority  ·  1 comment  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →
  18. Ptarmigan winter observations request

    Goat Peak above Mazama had Ptarmigan in the 1980s when I used to lead cross-country helicopter assisted ski tours. The single nature article in the winter issue of the Mountaineer Magazine, which I get online so it's hard to read, requested this feedback. As a retired national park ranger-naturalist and heli-ski guide, of course I appreciate almost any nature content, and encourage more.

    1 vote
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    0 comments  ·  Feedback Surveys  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your support of the ptarmigan and citizen science efforts. While directly working with scientists is outside of the scope of our mission, we are happy to promote these efforts when possible. For that reason we published the ptarmigan citizen science article in our Winter 2020 issue of Mountaineer. That article was also turned into a blog which now lives on our website: https://www.mountaineers.org/blog/citizen-science-white-tailed-ptarmigan-ghost-birds-of-the-winter-cascades. A link to the blog is cross posted in our Virtual Education Center as well to continue to encourage people to engage: https://www.mountaineers.org/courses/virtual-education-center#conservation-advocacy.

  19. Climbing leaders need a course in basic geology, see West Ridge Cuttroat report.

    Mass wasting, the geological term, should not include Mountaineers.
    When I used to guide and teach climbing professionally, I would ask my clients and students to consider how all those rocks in the scree and talus slopes got there. Later as national park ranger, it became obvious that ignorance of basic geology was widespread, as evidenced by the body bags included with our gear.

    1 vote
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    1 comment  ·  Safety  ·  Flag idea as inappropriate…  ·  Admin →

    Great suggestion Eric. As a volunteer-run organization, the content of our courses is determined by volunteers. We’ve had a number of sessions on local geology offered in the past, and would certainly support more in the future (ex: https://www.mountaineers.org/locations-lodges/olympia-branch/committees/olympia-hiking-backpacking-committee/course-templates/geology-in-your-own-backyard-olympia/activity-templates/geology-in-your-own-back-yard). The best way to ensure this curriculum is included is to work with the climbing committee at your branch, and while we cannot require this of our climb leaders, we can certainly encourage them to learn more about the natural world in addition to their climbing and leadership skills training.

  20. Goal Oriented Course Sequence Training Plans

    Hello Mountaineer Community!

    I'm new to the club, so forgive me if this question has either previously been asked or if the answers currently already exist.

    Would it be possible to have a recommended course & activity sequence plan that was goal oriented? For example: I would like to climb Mt. Rainier. What courses and activities would be best to position me for such an attempt, and in what sequence?

    From what I've seen many of the classes act as stand alone training and education programs with some degree of overlap to ensure critical skill coverage.

    Anyway, I just thought…

    1 vote
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    0 comments  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for sharing your idea. The information you’re looking for is offered in various places on our website, mainly within the Course Overview and Activity Overview pages. Specifics can also be found on course pages. If you’ve taken a look around and can’t quite find what you’re looking for, please contact our member services team at info@mountaineers.org.

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