General Feedback
This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.
84 results found
-
customizable number of days when a person on the waitlist of a fee course is offered a spot.
Currently the default of the automated email sent to the person who is being offered a spot for a course or clinic is 5 days to take the offer and register. Ideally the number of days for a person to take an offer should be customizable probably when setting up the course (similar to registration start and end date)..
For interim solution, if the automated email can be modified to say that "you may receive an email from the course leader for a specific date to take the offer" which may be less than 5 days.5 votes -
badge clarification
make sure badges actually have a person attatched to maintaining them. Some of the applications are quite extensive and if a person doe an application for a badge and never hears back, that is very frustrating. Also, there are a lot of badges people can get, we should highlight these and celebrate, also each activity should know what badges their branch offers and have budget money to do award celebrations.
1 vote -
Display Activity Start Time in Search Results
Currently, When we search Activities, you have to select each activity and click on "Show More" and scroll down to the bottom of the page, just to see when the activity starts. So, if I can only able to do an activity in the afternoon or later, and if I have 10 results for that day, I will have to click 30+ times, just to see the start time. That is very inconvenient and waste of time.
Any event search has date and time. So next to say 'Tue, May 5, 2026', it should say '8 AM'. This is a…1 vote -
Create tracking system for behavior complaints filed on the website
When a behavior complaint is filed it sends an email to staff but the information in the form is not compiled anywhere allowing the organization to track total number of complaints per year and type of complaints easily. At a minimum there should be an excel/csv report that compiles this information similar to the incident report spreadsheets that are created.
4 votes -
Add Satellite Number to Print Roster
It would be helpful to add the new Satellite Number field to the Print Roster view. Right now, it shows up only on the Download Roster view.
1 voteThis ticket is being set to in progress! The hope is to have this in production within the next 30 days.
-
Post application not registration dates for courses.
When a course requires you to "apply" BEFORE you can "register,"it is much more important to know the date when applications begin rather than the date for registration. If someone reads "registration begins November 4th" they might return to the page on November 4th thinking they can register for it when they can't unless they're application has already been accepted.
2 votes -
Trip reporting issue inverting images
It is most frustrating that the website inverts pictures sometimes and there is no recourse. Not sure what can be done about this but it would make filing trip reports faster and easier if the system worked more smoothly and without frustrating glitches like this. Also, improved support for smart phones would be nice so things worked more smoothly on these devices. Many of us don't use computers much anymore and it's frustrating when you have to turn your phone sideways to see the full contents of a field or for an onscreen button to work.
4 votesThis idea is moving from "New" to "Priority". Some technology volunteers and our developer team have looked into what is causing this and it requires changes to a background feature. This is a more involved fix but something we still plan to address.
-
Option to see password on log in page
I recently attempted to log in to my account and when I typed in my password (several times) I got a message that my password was incorrect. This didn't make sense since I had not changed my password. If I could have seen what I had typed in I would have been able to tell if it was my correct password or not. I did a reset. Many websites have an eye symbol at the end of the log in space so individuals can click on it and see if they typed the password in correctly or not. I would…
1 vote -
Make end date of activity / event same as start date by default
I have found that setting the end date can be a bit time-consuming, as it requires navigating the calendar a second time, especially when scheduling events far in the future.
To make this smoother, would it be possible to implement two small changes?
(1) Default the end date to match the start date. A large number of our activities are single-day events, so this would save a step for most postings. Currently, there is a warning that shows up if we missed this step - which would be solved by doing so.
(2) For multi-day events, when a leader does…
2 votesHello KD -
I believe we should be able to re-use the function that automatically sets set-up and departure datetime for events. We are in the middle of an iteration at the moment, but will move this to priority as I believe it will require minimal development. If we find that is not the case, we may need to move it back to new.
-
Customize email frequency for different activity postings
Currently, website users can specify which activities (or courses, etc) they want to receive email notifications about as well as the frequency of those emails (immediately, daily, weekly). It would be great to be able to specify the frequency of emails on a per-activity basis. For example, a user could set their notifications to receive immediate updates about new climbing trips posted but weekly updates about new trail running trips posted.
1 vote -
Allow setting start and end times, not just dates
Currently, when an activity is created, you can put either one or multiple days, but cannot select the times. This is fine for hikes, which can have the date and time listed in the notes, but for meetings at the Program Center or other course activities that have multiple activities in one day, it would be beneficial to be able to set the timing for the activity as well.
This could possibly also solve the problem of someone being unable to join a short hike in the morning of the same day that they have a zoom meeting at 7pm…
10 votesThis idea is moving to priority. At a minimum, we can look to see how our registration emails can be reformatted for phone/email providers to recognize the event for easy auto-saving.
-
Alerts & Notifications for Events
Create a notification alert option for events, similar to alerts for courses or activities.
15 votesThis idea is moving to priority. At a minimum, we can look to see how our registration emails can be reformatted for phone/email providers to recognize the event for easy auto-saving.
-
"Subscribing To" or "Liking" a Newly Posted Activity To Receive Updates About It
The activity email notification is great but often times it notifies me of activities that have been posted but are not open for registration.
It would be great if I, as a hopeful participant, am notified about an activity I'd like to register for at some point. If I could "like it" or show interest by "subscribing" to the activity that way I can get updates if anything changes regarding the activity (e.g., roster fills, registration date changes, trip cancelled, etc.). The number of "likes" or "subscribers" could be visible on the activity page to notify other participants of levels…
3 votes -
New Policy Rollout
Require that any new, approved policies include, as separate document, plan for implementation by volunteer leaders and name of person on staff who will be contact point for roll-out support.
3 votes -
Provide for small window of time for conflicting activities to allow member to choose between the two.
The problem I experienced was that I was interested in a particular activity. I figured it would be a popular activity so I wanted to register as soon as the registration opened. When I tried to do that, I noticed the registration window was greyed out and I saw a message that I had a conflicting activity scheduled. I quickly went back to my list of activities and cancelled the one in conflict which had a waitlist of about 5 but I was a confirmed participant (of the two, my preference would have been for the new activity). In the…
4 votes -
Allow leaders to set a later opening date for instructor/assistant sign up
Allow activity leaders to set a later opening date for instructor/assistant leader sign up for an activity. Right now, you can only set a registration date for participants. Instructor opening date is automatically open as soon as the activity is on the website. This allows instructors/assistant leaders to sign up for activities potentially before the leader is ready for sign ups -- for instance, while a course is in the unpublished status, or when an activity is a backup date that the leader might not want to fill until the originally scheduled date is canceled. It would be better in…
12 votesThis idea is moving to priority.
-
Rate Hike Preferences
I get daily emails describing upcoming Mountaineers hikes but for the most part they are too challenging or too long for me. I joined GoHike this year to find out about shorter hikes. I prefer hikes that are less than 10 miles. I think if would be great to be able to choose in preferences: Hikes less than 10 miles or Hikes greater than 10 miles/ strenuous.
1 vote -
Allow Course Leaders/Admins to Edit Participant's Registration Datetime
Today, Leaders can edit the registration datetime for their Activities. This allows them to manage the waitlist order by changing the dates as needed. This idea is to allow the same functionality for Courses.
Added by Devin for Annora Ayer
3 votesThis idea is moving to priority. At a minimum, we can look to see how our registration emails can be reformatted for phone/email providers to recognize the event for easy auto-saving.
-
Notify course participants when new field trip/lecture within the course is posted
Once a course is live, leaders can add new field trips and lectures to the course offering. However, participants are often unaware of these additions unless course or activity leaders notify them manually through email or other channels. The Youth Team is currently exploring solutions to automatically notify course students when new activities are added. This system could eventually be expanded to adult courses as well, reducing the administrative burden on leaders by ensuring participants are automatically informed via email.
2 votes -
Update All Forms with Rich Text Fields
Most forms on the website today use a Text field instead of Rich Text. For Equivalency applications and other long forms, this makes it difficult for the intended audience to read the submissions given all formatting is removed.
1 vote
- Don't see your idea?