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General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.

We receive lots of great ideas, so please search the forum before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation, and how it could benefit The Mountaineers. If you want to learn more about what we've already implemented and what is up next, please visit our Technology Blog. Thank you for your participation!

Please note that all our courses, events, trips, course-related activities, clinics, seminars, and lodge stays have forms for you to give feedback when you participate. You’ll get an email reminder to do so just after the activity. If your feedback is of urgent nature it may be best to contact the chair of the committee that sponsors that program directly. Not sure who the chair is? Visit our Committee Chair Directory or contact our Member Services Team at info@mountaineers.org.

If there was a safety incident or near miss, you will have the opportunity for submitting an Incident Report after submitting activity feedback. You may also use the Incident Report button on the activity detail page (from your My Activities page) or contact our Safety Committee directly at safety@mountaineers.org.

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107 results found

  1. Favorites: Flag interest on an activity

    I would like to see a feature in the website to let me flag to myself that I am interested in signing up for an activity, that I can return to with a filter and decide whether to sign up or let it slip. Personally, I would not care if my interest flags were visible to others.

    4 votes

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    3 comments  ·  Activities  ·  Admin →
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  2. Show member/nonmember status on rosters

    For courses/events that generate income, it would be helpful to the committee leadership if we could tell if a registered person is a member or nonmember when we look at the detailed roster. The reason...fee structure is different and we can more easily figure out how much income was generated without having to have staff pull the info for us (when they are already very busy).

    It would also be helpful for activity leaders to know who the guests are (so we can talk more about the Mountaineers/other committees and entice them to join).

    3 votes

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    1 comment  ·  Rosters  ·  Admin →
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    On event and course rosters it is possible to see membership status and who is a guest under the "membership status" column or the ".  However, activities do not show this information. Adding this to the activity roster is possible and will be considered for prioritization if 1) it gains additional following or 2) can easily be added to a prioritized roster change request. To learn more about the updated feedback status options and process, visit this blog:  https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements

  3. Add "Applied" as a Registration Status Option

    Add a status that the course leader could assign when they manually add an applicant to the roster, before they have been accepted or declined. eg. the Basic Climbing Course roster would have 300 applicants that were manually entered by the leaders. (this has the problems of communicating to applicants to create a guest account and probably too much admin burden for leaders). As students are accepted, they are moved to "offered" at which point they can pay for the course. All who aren't accepted simply remain on the "applied" roster. This would allow a quick report for following years…

    9 votes

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  4. Show past activities on a route

    When looking at a route, you can see future activities as well as trip reports. I'd like to see a list of past activities, along with their completion status and leader name (whether they posted a trip report or not).
    This would make it easier to contact past trip leaders to ask them about conditions, etc. as well as to get a sense of when people typically use the route.

    Thanks!

    3 votes

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    1 comment  ·  Activities  ·  Admin →
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  5. Allow Chaperone Registration for Youth Activities

    For youth activates that are not part of a youth program, enable the ability for leaders to set a chaperone capacity and for chaperones to register.

    9 votes

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    Proposed  ·  0 comments  ·  Youth  ·  Admin →
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  6. Make the Volunteer Hours page visible to all leaders

    Similar to how leaders can view any member's activity/course history. This would help leaders get a sense for a member's availability, see what they have or haven't tracked, etc.

    1 vote

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    0 comments  ·  Volunteers  ·  Admin →
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  7. Improve Committee-aggregated Feedback Pages

    (1) Add a "More Info" or make it so that clicking on the "comment" in feedback takes the user to the "All" feedback page for the activity, course, event, or lodge stay from which that feedback originated.

    (2) Add a "Download All | Download Selected" button to the bottom of the page that downloads a spreadsheet file with one sheet/tab for each feedback survey (e.g. Course Feedback, Field Trip, Lecture, Seminar, and Clinic Feedback, Trip Feedback, etc.). Each sheet will have meta data (e.g. title, dates) from the activity, course, event or lodge stay and then the feedback responses in…

    6 votes

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  8. Improve the My Feedback (Leader-aggregated Feedback) Pages

    (1) Add filters for (a) Committee, a select list of on which the leader serves), and (b) Activity Type, a list of our activity types.

    (2) Add a "More Info" or make it so that clicking on the "comment" in feedback takes the user to the "All" feedback page for the activity, course, event, or lodge stay from which that feedback originated.

    (3) Add a "Download All | Download Selected" button to the bottom of the page that downloads a spreadsheet file with one sheet/tab for each feedback survey (e.g. Course Feedback, Field Trip, Lecture, Seminar, and Clinic Feedback, Trip…

    6 votes

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  9. Improve Activity-aggregated Feedback Pages

    (1) Change "Feedback" at the top of the page to the title of the feedback survey.
    (2) Make the title of the course, activity, event or lodge stay a link to that item's details page.
    (3) Add the leader's name and activity date(s) below the title.
    (4) Add the title of the course template if the item is a course activity.

    6 votes

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  10. When Copying a Blog Post Do NOT Copy Comments

    When copying a blog post do not copy any associated comments. Sometime we copy a blog post as the starting point for a new blog post. One example is our "10 Essential Questions" blog.

    3 votes

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    Proposed  ·  0 comments  ·  Content  ·  Admin →
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  11. Simple and Effective Feedback Surveys & Incident Reports

    (1) Keep it simple and quick to attract more feedback.
    (2) For instance, we could have multi-choice or single-choice questions on page 1 (change it to cover a bigger picture than we do already) and have a conditional page if people wish to add more comments/improvements if they wish to.
    (3) Separate the near-miss report and incident report. They serve different purposed and requires attention and follow-up on a different scale.

    These are my thoughts; hope we can achieve to bring more feedback from participants by making it easy and quick. And also, by creating open culture to encourage near…

    1 vote

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    Proposed  ·  1 comment  ·  Feedback Surveys  ·  Admin →
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  12. Adding a Section/Tab to Books for Awards

    An idea we had some time ago was creating an Awards tab, much like "Descriptions" "Reviews" "Video" -- but at the time we decided against it because we thought it would be best to highlight it in the Description field anyways.

    But now that the feed to our 3rd parties are being more restrictive on the level of HTML we can have, the above argument against holds a lot less ground.

    1 vote

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    Proposed  ·  0 comments  ·  Books  ·  Admin →
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  13. Add way to Embed EveryAction advocacy forms into blogs, webpages

    Being able to embed the action form into a Mtnrs blog or webpage would simplify the number of steps/clicks members would have to take in order to engage on an action.

    4 votes

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  14. Automate updating profile URL when a member changes their name

    Automatically update profile url when a member changes their name in the system to avoid negatively impacting people (one example of a demographic that could be negatively impacted is trans folks). Right now, if a member updates their name in the system, it updates everything except URL generation automatically. The user then has to personally email someone to manually update it. It would be good if this process was automated to decrease the need for this extra step.

    4 votes

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    0 comments  ·  Members  ·  Admin →
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    Hello -

    We have reviewed the number of URL change requests we receive and the number of requests is not high enough to justify the development costs of making this change. However, we plan to add help text underneath the 'first name' field under My Profile Edit Page to call out how someone can request a URL change.

  15. Add a Calendar View of the My Activities Page SD411

    As a logged in member or guest, allow me choose a calendar view/display of the My Activities page where I can see all of my activities on a calendar and subscribe to an iCal feed of my activities and events so that I can better manage my schedule.

    NOTES:
    Ideally we'd continue to have one My Activities page and add "buttons" to toggle between the "List" and "Calendar" views, even though they may be two different pages/links.

    16 votes

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    9 comments  ·  Members  ·  Admin →
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  16. Course activity review tool for courses with 2-3 activities SD664

    Include some bulk review and update tools for courses where we only 2-3 required activities. For courses like WFA, Navigation or Basic Snowshoeing with just a couple required field trips/lectures make a roster preview and download that allows you see that a student is registered for all required activities and then their participant result and probably participant notes. This is probably exception report for a course roster compared to 1-3 activity template roster (on screen and download).

    For more involved courses we are hoping to build a mega download of all activities for students involved in that course. See listing…

    7 votes

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  17. Keep a Waitlist for Lodge Stays SD671/555/560

    Waitlists for lodge stays are complicated and challenging both because of the potential for one person to make a reservation for multiple people and the number of nights for which they may wish register.

    It may be best to keep a waitlist "separate" from the roster for each lodge stay and automatically email the entire list if any amount of availability opens. Then it's back to a first come, first served basis. This is a "notify me if space becomes available" rather than our "traditional" waitlist functionality.

    8 votes

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    Priority  ·  4 comments  ·  Lodges  ·  Admin →
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  18. Volunteer (instructor recruitment) request opt in

    With mega course rosters for instructor recruitment and other ways we can email people through the website it would be nice for people to have a way of opting in/out of instructor recruitment emails.

    7 votes

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    Proposed  ·  3 comments  ·  Volunteers  ·  Admin →
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  19. Add filters to the My Activities page

    Filters to add include Activity Type, Trip Result, Participant Role, and Participant Result. This is useful for leaders to review participant activity info for leader's permission requests. It is also useful for helping keep committee rosters up-to-date.

    9 votes

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    1 comment  ·  Members  ·  Admin →
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  20. No Show Status on Activity should override awarding badges

    No Show status on a roster should not result in badges being awarded

    7 votes

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    1 comment  ·  Rosters  ·  Admin →
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