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General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.

We receive lots of great ideas, so please search the forum before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation, and how it could benefit The Mountaineers. If you want to learn more about what we've already implemented and what is up next, please visit our Technology Blog. Thank you for your participation!

Please note that all our courses, events, trips, course-related activities, clinics, seminars, and lodge stays have forms for you to give feedback when you participate. You’ll get an email reminder to do so just after the activity. If your feedback is of urgent nature it may be best to contact the chair of the committee that sponsors that program directly. Not sure who the chair is? Visit our Committee Chair Directory or contact our Member Services Team at info@mountaineers.org.

If there was a safety incident or near miss, you will have the opportunity for submitting an Incident Report after submitting activity feedback. You may also use the Incident Report button on the activity detail page (from your My Activities page) or contact our Safety Committee directly at safety@mountaineers.org.

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714 results found

  1. Course activity review tool for courses with 2-3 activities SD664

    Include some bulk review and update tools for courses where we only 2-3 required activities. For courses like WFA, Navigation or Basic Snowshoeing with just a couple required field trips/lectures make a roster preview and download that allows you see that a student is registered for all required activities and then their participant result and probably participant notes. This is probably exception report for a course roster compared to 1-3 activity template roster (on screen and download).

    For more involved courses we are hoping to build a mega download of all activities for students involved in that course. See listing…

    8 votes

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    5 comments  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →
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  2. Print Youth Program Forms SD647

    We'd like to print the Youth Program Form(s) as we do for the Youth information Form(s) from the Youth Flag Report.
    - We'd have two "print" buttons on the Youth Flag Report: "Print Youth Information Forms" and "Print Youth Program Forms"
    - We'd use the same "line in the sand" (i.e. ~~~) to include only text/responses above the line for the program form(s) being printed.

    8 votes

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    0 comments  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →
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  3. Remove "Getting Started Series" from the Activity Leader Rating GH2781

    It's confusing to see "Getting Started Series" in the activity search results as an option when we no longer have a formal "Getting Started Series" program.

    8 votes

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    2 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
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  4. Add a Calendar View of the My Activities Page SD411

    As a logged in member or guest, allow me choose a calendar view/display of the My Activities page where I can see all of my activities on a calendar and subscribe to an iCal feed of my activities and events so that I can better manage my schedule.

    NOTES:
    Ideally we'd continue to have one My Activities page and add "buttons" to toggle between the "List" and "Calendar" views, even though they may be two different pages/links.

    8 votes

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    Medium Priority  ·  6 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
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  5. Add a Cancellation Closing Date to Lodge Stays GH2783

    Lodges need a minimum number of guests to open and must decide by Thursdays at noon whether to open for the weekend. After this point, the decision is made and to open and funds for food has been committed. But we can often handle more reservations, see we need to be able to keep reservations open longer, but prevent cancellations and refunds from being processed after the go/no go decision point.

    8 votes

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    Low Priority  ·  1 comment  ·  Lodges  ·  Flag idea as inappropriate…  ·  Admin →
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  6. Reclassify Snowshoe Routes and Trips Using New S/T Rating System ~WebsiteContent

    This posting is the result of 1) a few years of cross-branch discussions among the Snowshoe Programs of the various branches, and 2) email discussions with the Program Center about how to go about changing the rating system used to classify Snowshoe trips. The feedback we received from the Program Center was that the correct way to document our request for changing the website was to post the changed to feedback.mountaineers.org.

    The Snowshoe Programs of the various branches would like to change the way that Snowshoe Routes and Trips are rated so that each route/trip has a separate Strenuous and…

    8 votes

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    1 comment  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
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  7. Need Feedback Survey for Lodge Stays SD634

    Right now there is no way for participants to submit feedback on their lodge stay. Create a web form survey like we do activities, courses, and events. On Mondays (or maybe Tuesdays to account for the holiday weekends), send a link to anyone who stayed at the lodge in the last seven days. Aggregate this feedback on the lodge pages.

    8 votes

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    0 comments  ·  Lodges  ·  Flag idea as inappropriate…  ·  Admin →
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  8. Add a donation thermometer to our donation pages to track progress SD514

    Make it so our individual youth, conservation and peer to peer campaigns have front pages with a thermometer widgit that shows the campaigns progress.

    8 votes

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    Medium Priority  ·  0 comments  ·  Fundraising  ·  Flag idea as inappropriate…  ·  Admin →
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  9. Allow Co-leaders and Mentored Leaders to be Notified of Participant Registration Changes

    We like giving the Primary Leader the option of being alerted when there is sign up activity on their hike. It would be great to offer this to Co-leaders and Mentored Leaders too.

    8 votes

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    5 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
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    Low Priority  ·  Jeff Bowman responded

    This is bit more complicated that it seems it should be, but we’re looking into what it will take to get it done.

    If we do this, you’ll only be able to have one co-leader and/or one mentored leader. Do you think that will be okay?

    Additionally and perhaps more importantly if you make someone who is a co-leader or mentored leader have Admin status on the roster they will be able to view Feedback for that activity. Very useful for co-leaders and mentor leaders

  10. Add Emergency Contacts to Committee Rosters & Course Rosters GH1836

    Currently, emergency contacts can be viewed / printed for Activity Rosters, but not Committee Rosters or Course Rosters. This creates a shortcoming in safety preparation for course field trips, as there is not a reliable means of having emergency contact info available for students & instructors participating at field trips. Would seemingly be a relatively easy fix to make Committee & Course Rosters function similar to Activity Rosters.

    8 votes

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    4 comments  ·  Safety  ·  Flag idea as inappropriate…  ·  Admin →
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  11. Add a filter for Cancelled Activities on My Activities page GH1325

    Can we please get a sort or filter button on this page so that we don't have to view the canceled events?

    8 votes

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    4 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
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    Completed  ·  Jeff Bowman responded

    Based on the original request and comments, we added “Show Canceled” checkbox, “Show waitlisted” checkbox and a date range filter. We did the same for the My Courses & Programs page. Go check it out!!

  12. Improve Program Center Reservation Process GH1167/1168/1169/1175/1176/1177

    Submitting a room reservation for the Seattle Program Center is incredibly time consuming and there is a lot of room for error. For example, the calendar does not show which room is reserved, so you have to click on each event so you can see if the room you want is available. If you're looking for a room in a future month (which is often the case), each time you go back to the calendar, it defaults to the current month, so you then have to scroll again to the date you're looking for and click on the next event…

    8 votes

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    4 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
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    Completed  ·  Jeff Bowman responded

    Clicking on an item on a calendar opens a popup with info about the activity including a link to the full event details. This prevents you from losing your place in the calendar.

  13. Access to Badge Rosters

    Provide access to badge rosters with means for admins to maintain them and correct inaccuracies. I know of no defensible reason to hide this information, especially from committees that need it to do their jobs.

    8 votes

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    Declined  ·  11 comments  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →
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  14. Add Last Activity Led Date Field to Committee Roster SD597

    This would help with committee roster management bay making it easier to find inactive leaders.

    7 votes

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    Completed  ·  0 comments  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →
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  15. Keep a Waitlist for Lodge Stays SD671/555/560

    Waitlists for lodge stays are complicated and challenging both because of the potential for one person to make a reservation for multiple people and the number of nights for which they may wish register.

    It may be best to keep a waitlist "separate" from the roster for each lodge stay and automatically email the entire list if any amount of availability opens. Then it's back to a first come, first served basis. This is a "notify me if space becomes available" rather than our "traditional" waitlist functionality.

    7 votes

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    High Priority  ·  4 comments  ·  Lodges  ·  Flag idea as inappropriate…  ·  Admin →
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  16. Volunteer (instructor recruitment) request opt in GH2800

    With mega course rosters for instructor recruitment and other ways we can email people through the website it would be nice for people to have a way of opting in/out of instructor recruitment emails.

    7 votes

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    3 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
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  17. No Show Status on Activity should override awarding badges GH2796

    No Show status on a roster should not result in badges being awarded

    7 votes

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    High Priority  ·  1 comment  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →
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  18. Please create two "outdoor leadership" activity types ~Salesforce

    In order to track what the mountaineers does in terms of outdoor leadership, we would like two activity types:

    Leader Development - Leadership Skills
    Leader Development - Technical Skills

    Below is the email thread for background:
    Here’s a really quick stab at some language, for nothing else than to give us something to edit:

    Leadership Skills
    - May or may not be activity-specific.
    - May or may not have a focus on outdoor leadership.

    - Emphasis on facilitation, instruction, and/or group leadership.

    Technical Skills
    - Activity-specific.
    - Skill development in activity that this person leads or aspires to lead. (Not…

    7 votes

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    1 comment  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
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  19. Youth Registration Checkbox for Activities GH2750

    For activities, change the checkbox text shown to youth under 18 to: "I have verified that a Qualified Youth Leader will be present for this activity. The youth registrant meets the age and skill requirements and has permission to participate in this activity. <a href="/activities/request-leaders-permission?surveyed-object-uid={PloneUID}">Request Leader's Permission</a>"

    7 votes

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    1 comment  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
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  20. Improve Roster Functionality: Track Mentored Leaders

    How to show mentored leaders on trip (perhaps leave as is but automatically make anyone whose role is co-leader or mentored leader and admin and add "show as contact" checkbox. How to show on committee roster. Probably Leader box checked with mentored leader note and a "short" expiration date. Also add survey aimed at trips with mentored leader (show this feedback to primary leader, co leader and mentored leader)

    7 votes

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    3 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
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    All items are complete but one, and we added guidance for managing mentored leaders to the “Mentoring New Leaders” section of the How to Schedule & Manage Activities page, https://www.mountaineers.org/volunteer/schedule-manage/activities#mentoring-new-leaders.

    The only item reaming is its own idea, “Co-leader and Mentored Leader Activity Roster Automation,” https://mountaineers.uservoice.com/forums/273688-general-feedback/suggestions/34067407-co-leader-and-mentored-leader-activity-roster-auto/. It is an idea that may or may not be desired.

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