General Feedback
This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.
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123 results found
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Identify activities, courses, and events restricted to a SIG/Branch
Let climb leads be able to hide climbs from the public until they are done getting members from their SIG or branch.
As a basic student its time consuming to see climbs just to sign up or email the climb leader and find out its only for a specific group of people and that I can't be on the climb.
5 votesThis idea is moving to proposed. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Make it possible for website to process multiple payments for trips like Global Adventures and Youth Programs
Make it possible for deposits to be taken and then remaining balance paid through the website.
User Story: As a parent registering my child for a youth program, allow me to choose to pay the full amount, or automatically pay in equal monthly installments from this month through the last month of the program with a credit card so that staff need not keep credit card info on file (security risk) and process these cards manually every month.
Note: Though specifically requested for our youth programs, this payment system could be used for any program of sufficient length and cost.
5 votesThis idea is moving to priority. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Improve Event Registration process for non-members
The issue: We currently do not have a way for non-members to register/RSVP for Ms events that are open to the public. Our process requires guests to create a guest account before they can register for an open event, which can be a barrier or deterrent. On the back-end, this process makes managing an event roster nearly impossible as the "Add People to Event Roster" requires a member name to be added first. If there is no Current Path with the guest's name, you can't proceed.
4 votes -
Provide a way to tell if leader has unread feedback
Currently, there is no indication if a participant has submitted feedback after a leader has viewed the feedback. Personally, I check for feedback a few days after the activity, and if someone adds feedback after that I probably won’t ever see it.
4 votesThis idea is moving to proposed. This request is technically possible and will be considered for prioritization if 1) it gains additional following or 2) can easily be added to a prioritized roster change request. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Seminars and Course Activities Will Not Stay Private
Seminars and other course activities (lecture and field trips) will not stay private. They are continuously "self publishing" a few minutes after being withdrawn. Repeated withdrawals do not help - the seminar or course activity will self-publish ad infinitum. This causes seminars and other course activities to become publicly visible while they are still being developed and reviewed. Sometimes committee reviews - the review/discuss/edit/repeat cycle - can take a few weeks, so having those half-done seminars and courses live on the website is a problem.
This seems to be a new website bug for 2021? I don't remember seeing it…
4 votesThis idea is moving to priority. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Change "mentored leader" to "mentor" in the dropdown choice for activity role.
That way, the mentee can create the listing and be the primary contact. The mentor can then be listed as ... Mentor.
4 votesHello All -
This idea has been prioritized to be completed during our September development cycle. Once the development is complete, 'mentored leader' will be removed and 'mentor' will be added. All documentation on this process will be updated and volunteers will be made aware of this change.
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Additional Roles for Course Rosters
For Course rosters people can be associated with one of a hard-coded list of roles and can be advertised as a public contact for the course in that role. We are proposing that the list of roles be extended to better support current common practices. Specifically, we propose adding the following roles:
Co-leader
Assistant Leader
Content ManagerThe Co-leader and Assistant Leader roles are self explanatory. Larger courses may want to show multiple leaders as public contacts but still be able to identify a single person as the primary leader.
The Content Manager is the person who manages registration and…
4 votesThis idea is moving to proposed. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Allow Rich Text Editing When Sending Email from the Website SD345
When sending email from the website, allow the use of simple rich text formatting (bold, italic, hyperlinks, etc.) and adding attachments when sending email from a roster or the carpool features on our website.
4 votesThis idea is moving to proposed. This request is technically possible and will be considered for prioritization if 1) it gains additional following or 2) can easily be added to a prioritized email change request. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Multiple Blog Authors
Allowing for multiple blog authors would be a great way to recognize all volunteers who contribute to a piece.
4 votes -
Favorites: Flag interest on an activity
I would like to see a feature in the website to let me flag to myself that I am interested in signing up for an activity, that I can return to with a filter and decide whether to sign up or let it slip. Personally, I would not care if my interest flags were visible to others.
4 votesThis idea is moving to proposed. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Add way to Embed EveryAction advocacy forms into blogs, webpages
Being able to embed the action form into a Mtnrs blog or webpage would simplify the number of steps/clicks members would have to take in order to engage on an action.
4 votes -
Automate updating profile URL when a member changes their name
Automatically update profile url when a member changes their name in the system to avoid negatively impacting people (one example of a demographic that could be negatively impacted is trans folks). Right now, if a member updates their name in the system, it updates everything except URL generation automatically. The user then has to personally email someone to manually update it. It would be good if this process was automated to decrease the need for this extra step.
4 votesThis idea is moving to proposed. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Allow Leaders to Choose Activity Template or Route/Place Image for Activities SD641
When scheduling an activity, allow the leader to choose to use one of the the route/place images, the activity template image, or an image from their local computer.
Notes:
Currently when scheduling a trip (standalone) activity, the one form the route/place is the default and the leader may choose to replace that with one from their computer. For course activities, the default image is from the activity template, and the leader may choose to replace that with one from their computer.
Many of our Routes & Places have an "Images" folder where we store images submitted by our members and…
4 votesHello All!
I wanted to reach out to see what the missing need here is for changing images on activities/courses. I realize this idea is from 2017 so it is very possible that this need has been met already and I just need to update this idea. The website today allows you to change the image of an activity or course from the template/route. For activities, the image can be changed by selecting a picture from your computer under 'Summary'. For courses, a similar option is underneath registration dates. You could then change the image to represent a specific season/boat/etc.
If it is of interest, we could also work together to add additional images/details about each skipper's boat on a separate page.
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Create "add to calendar" link in registration confirmation email
A link for iCal or google calendar so that when registrants get a confirmation email they can immediately put it on their personal calendar. Primarily thinking about events, but would be great for trips too!
3 votes -
Add a menu option for "My Committees"
Currently users can get to their committee pages by going to "My Profile" and clicking on the appropriate link. This works fine for experienced website users. The logical place to look for your committees is through the "My Branch" page, but this is tedious and requires scrolling through all the committees and subgroups in the branch. Please add a menu option for "My Committees" that will take all users directly to a list of their committees (or even to the section of their profile with the links).
3 votesThis idea is moving to proposed. This request is technically possible and will be considered for prioritization if 1) it gains additional following or 2) can easily be added to a prioritized profile change. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Warning when you click "Copy E-mail Addresses" if you have private and public profiles checked
The Mountaineers has a policy that if you are emailing people with a profile set to Private, you should put them in BCC. It would be helpful if the site gave a warning pop-up when you have selected both public and private profiles and click "Copy E-mail Addresses" as the next logical step is that those emails get pasted into a "To" line.
The warning could simply remind leaders that they should put Private profiles in BCC and maybe link to the policy.
I'm not entirely sure if using the "Send E-mail" button will properly sort the emails into the…
3 votesThis idea is moving to priority! To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Add "Submit Incident Report" to Lodge stays
Add incident reporting button to lodge stays. Lodges have their own inherent dangers, like falling out of bunks, falling down stairs, sliding down hills out of control, or having a bench fall over on someone's foot while she vacuums.
3 votesThis idea is moving to priority. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Limit use of low contrast fonts
I have a big, but I think important ask. My vision is not crisp, in fact worse than that. In order to read text, I require fairly high contrast. When light grey font is used, it is a blur, even when enlarged, to me and others with less than acute, young eyes. The Mountaineers Templates use quite a lot of light grey font and it is not editable. When doing web design for the Mountaineers, could you please consider making it a point to use black font on light backgrounds or white on dark backgrounds so that we all can…
3 votesThis idea is transitioning to priority and will be considered as part of a larger project to make changes to fonts and colors to improve the user experience for everyone.
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Pop-up/dialogue reminder to check information when re-submitting youth forms
When youth forms expire and are in need of renewal, all guardians have to do is re-save information in order for the form to be current for the next 365 days. For program participants who have been a part of programming for a year or two, and might have changing medical, dietary, or transportation needs, this means that information is often outdated when shared with program managers and staff. (For example, a participant who was 6 when the forms were filled out may have new diagnoses or updated dietary preferences when they are 12 that have not been reported out…
3 votes -
Stop showing activities that occur TODAY in the "My Activities History" section
Right now, any event I am leading today shows up as the first thing in the "My Activities History" section on my profile. However, this is (and always has been) very annoying, because I have to scroll down to find it. Due to recent (and welcome) website optimizations, the history section loads more slowly, so I have to wait for it to load before I can open the activity I'm leading that day in order to print the roster.
The activity I'm leading that day is the activity I'm going to need to access the quickest in order to print…
3 votesThis idea is moving to in progress and will be completed as part of our quarterly support retainer.
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