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This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.

We receive lots of great ideas, so please search the forum before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation, and how it could benefit The Mountaineers. If you want to learn more about what we've already implemented and what is up next, please visit our Technology Blog. Thank you for your participation!

Please note that all our courses, events, trips, course-related activities, clinics, seminars, and lodge stays have forms for you to give feedback when you participate. You’ll get an email reminder to do so just after the activity. If your feedback is of urgent nature it may be best to contact the chair of the committee that sponsors that program directly. Not sure who the chair is? Visit our Committee Chair Directory or contact our Member Services Team at info@mountaineers.org.

If there was a safety incident or near miss, you will have the opportunity for submitting an Incident Report after submitting activity feedback. You may also use the Incident Report button on the activity detail page (from your My Activities page) or contact our Safety Committee directly at safety@mountaineers.org.

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120 results found

  1. Improve Event Registration process for non-members

    The issue: We currently do not have a way for non-members to register/RSVP for Ms events that are open to the public. Our process requires guests to create a guest account before they can register for an open event, which can be a barrier or deterrent. On the back-end, this process makes managing an event roster nearly impossible as the "Add People to Event Roster" requires a member name to be added first. If there is no Current Path with the guest's name, you can't proceed.

    4 votes

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    New  ·  3 comments  ·  Events  ·  Admin →
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  2. Create "add to calendar" link in registration confirmation email

    A link for iCal or google calendar so that when registrants get a confirmation email they can immediately put it on their personal calendar. Primarily thinking about events, but would be great for trips too!

    4 votes

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    New  ·  1 comment  ·  Events  ·  Admin →
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  3. Block members from seeing my profile

    Similar to facebook, allow a member to block other members from seeing their profile or activities. This includes blocking:
    - access to profile
    - visibility of name on rosters
    - visibility of trips/events/activities where the person is the primary leader

    This should override leader privileges (and possibly staff privileges)

    1 vote

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    New  ·  1 comment  ·  Members  ·  Admin →
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  4. Display discounted pricing for Books/Activities

    Right now, if you change the price of a book or activity for a "sale", there is no way to distinguish that new sale price for the past regular price. The ask is to create a way to clearly call out discounted prices.

    2 votes

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    Proposed  ·  2 comments  ·  Infrastructure  ·  Admin →
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  5. Customizing Branch-Specific Blog Ribbons

    Create a feature that allows branches to have more customization privileges over their branch-specific blog ribbon. Often, staff-created blogs will receive the "All Branches" tag, and a branch's specific blog (like an upcoming branch event) will get buried beneath other org update blogs (and in some cases, entirely removed from the branch blog ribbon due to the amount of newer content).

    1 vote

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    New  ·  1 comment  ·  Content  ·  Admin →
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  6. Allow leaders to set a later opening date for instructor/assistant sign up

    Allow activity leaders to set a later opening date for instructor/assistant leader sign up for an activity. Right now, you can only set a registration date for participants. Instructor opening date is automatically open as soon as the activity is on the website. This allows instructors/assistant leaders to sign up for activities potentially before the leader is ready for sign ups -- for instance, while a course is in the unpublished status, or when an activity is a backup date that the leader might not want to fill until the originally scheduled date is canceled. It would be better in…

    1 vote

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    New  ·  1 comment  ·  Activities  ·  Admin →
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  7. Automated Notification about upcoming reservations

    For volunteers that book a space at the Seattle Program Center, it would be helpful to receive several notifications in the weeks/days leading up to their event prompting them to check that all details/times/dates are accurate, or to cancel if the event is no longer happening in order to help decrease overbooking space.

    1 vote

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    New  ·  1 comment  ·  Volunteers  ·  Admin →
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  8. Change Author Contributor Types to Match Onyx

    The contributor types that the website can accept and that Onyx accepts differ. This requires the team to select a certain role to sync to Onyx and then change it to sync to the website. The reason they are different is so that the website contributors reads "Photography by __" vs. "Photographer __'. If we can separate the way that Acumen syncs with the website from what is presented on the web page we should be able to use the roles Onyx requires.

    2 votes

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    Proposed  ·  1 comment  ·  Books  ·  Admin →
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  9. Enable two committees (hiking and uran walks as an example) to jointly sponsor or offer a course, seminar, clinic or activity.

    Enable the option of having multiple committees able to offer a course, seminar, clinic, event or activity. It would involve being able to use a template that includes both committees collaborating on a joint offering.

    1 vote

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  10. Generate iCal calendar for any course activities, regardless of participation status

    I often have to manually transcribe the multiple events from a course into my personal google calendar. This is error prone and time consuming, and I bet most people do this.

    It would be awesome if the "course requirements" section of a course page that shows all the events would also contain a link to the iCal of that course so I can add all the events to my personal google calendar with a single click.

    This would be useful to do with any course, not just the ones I am signed up with:
    - for the courses I want…

    7 votes

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  11. Change GTM to MapBox

    Change the way we have the map set up on the site for GTM to support a new Mapbox approach.

    1 vote

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    Priority  ·  0 comments  ·  Books  ·  Admin →
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  12. Allow users to add items to Promo Codes based on product/activity characteristics

    Currently, items that are on promotion can only be added per product. For large promotions, this is very tedious as it requires users to add products one by one. If we could add a category of products to a promotion, this would save significant amounts of time. Example - Add All Green Trail Maps to a promotion.

    1 vote

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    New  ·  0 comments  ·  Books  ·  Admin →
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  13. Book Purchase - Customize Confirmation Email

    Right now, the order confirmation sequence to purchasing books is as follows:

    1. Customer gets one immediately from Plone/Website/Saleforce that is generic and not book specific.
    2. Acumen sends an email automatically and sends an update.
    3. Acumen then sends out an order with the tracking number.

    Ideally step #1 could be more specific to books if they purchased a book vs. programs.

    1 vote

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    Proposed  ·  0 comments  ·  Books  ·  Admin →
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  14. Delayed Send for Auto Email for Activities/Events

    I like to hold off on sending emails until the 1-2 days before and the registration has been closed. These emails include things like my personal number, weather conditions, and overall serve as a reminder. Most people find accessing an email from a phone easier than accessing it from the website (and I don't want to include my phone number on postings).

    Sometimes the ideal time to send an email conflicts with other activities (ie I might be leading a conditioning hike or doing a race the night before a morning run). To get around this, I will sometimes send…

    1 vote

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    New  ·  0 comments  ·  Activities  ·  Admin →
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  15. Request new Opportunity type for auction purchases (salesfroce)

    Auction purchases are a transaction type of its own, that typically do not count as a donation. Unless the amount paid over value is $1000 or more over the value of the item, we do not consider it as part of peak society.

    I've been thinking about this for years, and fully believe this will help us better track and manage a donor experience and identify / qualify someone as generally transactional in nature or philanthropic. It will also allow us to easily filter out auction support from donation rollups. It will require some significant clean up of past transactions,…

    1 vote

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    New  ·  0 comments  ·  Fundraising  ·  Admin →
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  16. Difficulty Label Changes

    The long-form of this proposal with better formatting and screenshots is here:
    https://docs.google.com/document/d/1Vef3Nw-ulHzJdeKUhYSv95PX7FcAcigM7R2z6H5tn8g/edit?usp=sharing

    This is a copy-paste and loses formatting:

    ==========================

    Problem
    All trips posted have a “Difficulty” rating and a “Leader Rating” value, but trip listings only display the Difficulty rating. Sometimes the difficulty of a trip is indicated by the combination of the difficulty field and the trip template. For example, an Intermediate Snowshoe is posted using an “Intermediate Snowshoe” template and will have a difficulty label to indicate how strenuous the trip is expected to be. Other activities, such as Cross-Country Skiing, indicate the trip difficulty solely…

    2 votes

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    Priority  ·  0 comments  ·  Activities  ·  Admin →
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  17. Add a "Tag" option to pages and a "Suitcase" where i can store pages i want to consult again

    Like on Alltrails, WTA, etc. I'd like to be able to build my own bespoke repository of pages from the portal that i want to be able to easily access again and again -- whether it be references to how to use the portal, or blog entries, or trailheads, routes, etc.
    Best would be to be able to sort them into something like sub-folders, or tag them with my own memorable tags to be able to manage them when it starts bulking up.

    1 vote

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    1 comment  ·  Search  ·  Admin →
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    This idea is moving to proposed. This request is technically possible, although would be a large lift based on how our website functions today. This idea will be considered for prioritization if it gains additional following. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements

  18. Provide a way to tell if leader has unread feedback

    Currently, there is no indication if a participant has submitted feedback after a leader has viewed the feedback. Personally, I check for feedback a few days after the activity, and if someone adds feedback after that I probably won’t ever see it.

    4 votes

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  19. Add a menu option for "My Committees"

    Currently users can get to their committee pages by going to "My Profile" and clicking on the appropriate link. This works fine for experienced website users. The logical place to look for your committees is through the "My Branch" page, but this is tedious and requires scrolling through all the committees and subgroups in the branch. Please add a menu option for "My Committees" that will take all users directly to a list of their committees (or even to the section of their profile with the links).

    3 votes

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    1 comment  ·  Volunteers  ·  Admin →
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  20. People Search

    This was spawned off from an existing thread:
    https://feedback.mountaineers.org/forums/273688-general-feedback/suggestions/37230223-integrate-fuzzy-logic-to-text-search-gh2837

    It was clear that "fuzzy search" as implemented there did not translate into a good people search experience.

    BACKGROUND

    Currently, the only way to search for members (contacts) is through the sitewide search mechanism. While we have dedicated search pages for "Find Activities", "Find Routes & Places" and "Find Courses, Clinics & Seminars", we have no such dedicated page for finding members. Your options are to either find them on some roster you have access to or to rely on the sitewide search.

    The problem is that the general sitewide search…

    1 vote

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    Priority  ·  0 comments  ·  Search  ·  Admin →
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