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This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.

We receive lots of great ideas, so please search the forum before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation, and how it could benefit The Mountaineers. If you want to learn more about what we've already implemented and what is up next, please visit our Technology Blog. Thank you for your participation!

Please note that all our courses, events, trips, course-related activities, clinics, seminars, and lodge stays have forms for you to give feedback when you participate. You’ll get an email reminder to do so just after the activity. If your feedback is of urgent nature it may be best to contact the chair of the committee that sponsors that program directly. Not sure who the chair is? Visit our Committee Chair Directory or contact our Member Services Team at info@mountaineers.org.

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98 results found

  1. Create "add to calendar" link in registration confirmation email

    A link for iCal or google calendar so that when registrants get a confirmation email they can immediately put it on their personal calendar. Primarily thinking about events, but would be great for trips too!

    4 votes

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    New  ·  3 comments  ·  Events  ·  Admin →
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  2. Alerts & Notifications for Events

    Create a notification alert option for events, similar to alerts for courses or activities.

    3 votes

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  3. Improve Event Registration process for non-members

    The issue: We currently do not have a way for non-members to register/RSVP for Ms events that are open to the public. Our process requires guests to create a guest account before they can register for an open event, which can be a barrier or deterrent. On the back-end, this process makes managing an event roster nearly impossible as the "Add People to Event Roster" requires a member name to be added first. If there is no Current Path with the guest's name, you can't proceed.

    4 votes

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    New  ·  3 comments  ·  Events  ·  Admin →
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  4. Display discounted pricing for Books/Activities

    Right now, if you change the price of a book or activity for a "sale", there is no way to distinguish that new sale price for the past regular price. The ask is to create a way to clearly call out discounted prices.

    3 votes

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    Proposed  ·  1 comment  ·  Infrastructure  ·  Admin →
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  5. Allow leaders to set a later opening date for instructor/assistant sign up

    Allow activity leaders to set a later opening date for instructor/assistant leader sign up for an activity. Right now, you can only set a registration date for participants. Instructor opening date is automatically open as soon as the activity is on the website. This allows instructors/assistant leaders to sign up for activities potentially before the leader is ready for sign ups -- for instance, while a course is in the unpublished status, or when an activity is a backup date that the leader might not want to fill until the originally scheduled date is canceled. It would be better in…

    2 votes

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    New  ·  0 comments  ·  Activities  ·  Admin →
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  6. Change Author Contributor Types to Match Onyx

    The contributor types that the website can accept and that Onyx accepts differ. This requires the team to select a certain role to sync to Onyx and then change it to sync to the website. The reason they are different is so that the website contributors reads "Photography by __" vs. "Photographer __'. If we can separate the way that Acumen syncs with the website from what is presented on the web page we should be able to use the roles Onyx requires.

    2 votes

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    Proposed  ·  1 comment  ·  Books  ·  Admin →
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  7. Move the "Apply" button ABOVE the "I have filled out the application" checkbox.

    This is comparatively minor, but if a course has an application, an "apply" button shows up. The button appears after the text "I have filled out the application and received approval to register". (I am familiar with this for a Course application for Single Pitch; I'm not sure if it's in other places too)

    Placing this in front of the checkbox is confusing: the checkbox is typically directly above, and used to trigger the "register" button. I swear I stared at that page for ten minutes searching for an apply button and entirely missed it.

    Consider moving "APPLY" above the…

    1 vote

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  8. Only Allow Stewardship Committees to Post Stewardship Trips

    Currently any committee leader can post a stewardship trip. Now that we have new stewardship standards that states stewardship trips must be posted by committees that are chartered to sponsor stewardship, can we update the website so that only leaders on stewardship committees can post stewardship trips.

    At this time, any leader of any committee can post any type of trip but we see more instances of non-Stewardship chartered committee leaders, posting stewardship trips that do not align with stewardship standards.

    1 vote

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    New  ·  0 comments  ·  Activities  ·  Admin →
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  9. Call-out when a Course Roster change was after registration in notifications

    Currently, the course registration open and close dates are only stored on the website and not in Salesforce. This means we are unable to use this information to inform leaders/coleaders when an activity roster change happened AFTER registration closes.

    If we stored this in Salesforce, we would be able to change the email notification to make this clearer to leaders.

    1 vote

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  10. Enable two committees (hiking and uran walks as an example) to jointly sponsor or offer a course, seminar, clinic or activity.

    Enable the option of having multiple committees able to offer a course, seminar, clinic, event or activity. It would involve being able to use a template that includes both committees collaborating on a joint offering.

    1 vote

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  11. Block members from seeing my profile

    Similar to facebook, allow a member to block other members from seeing their profile or activities. This includes blocking:
    - access to profile
    - visibility of name on rosters
    - visibility of trips/events/activities where the person is the primary leader

    This should override leader privileges (and possibly staff privileges)

    1 vote

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    New  ·  0 comments  ·  Members  ·  Admin →
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  12. Customizing Branch-Specific Blog Ribbons

    Create a feature that allows branches to have more customization privileges over their branch-specific blog ribbon. Often, staff-created blogs will receive the "All Branches" tag, and a branch's specific blog (like an upcoming branch event) will get buried beneath other org update blogs (and in some cases, entirely removed from the branch blog ribbon due to the amount of newer content).

    1 vote

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    New  ·  0 comments  ·  Content  ·  Admin →
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  13. Generate iCal calendar for any course activities, regardless of participation status

    I often have to manually transcribe the multiple events from a course into my personal google calendar. This is error prone and time consuming, and I bet most people do this.

    It would be awesome if the "course requirements" section of a course page that shows all the events would also contain a link to the iCal of that course so I can add all the events to my personal google calendar with a single click.

    This would be useful to do with any course, not just the ones I am signed up with:
    - for the courses I want…

    7 votes

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  14. Allow users to add items to Promo Codes based on product/activity characteristics

    Currently, items that are on promotion can only be added per product. For large promotions, this is very tedious as it requires users to add products one by one. If we could add a category of products to a promotion, this would save significant amounts of time. Example - Add All Green Trail Maps to a promotion.

    1 vote

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    New  ·  0 comments  ·  Books  ·  Admin →
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  15. Book Purchase - Customize Confirmation Email

    Right now, the order confirmation sequence to purchasing books is as follows:

    1. Customer gets one immediately from Plone/Website/Saleforce that is generic and not book specific.
    2. Acumen sends an email automatically and sends an update.
    3. Acumen then sends out an order with the tracking number.

    Ideally step #1 could be more specific to books if they purchased a book vs. programs.

    1 vote

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    Proposed  ·  0 comments  ·  Books  ·  Admin →
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  16. Delayed Send for Auto Email for Activities/Events

    I like to hold off on sending emails until the 1-2 days before and the registration has been closed. These emails include things like my personal number, weather conditions, and overall serve as a reminder. Most people find accessing an email from a phone easier than accessing it from the website (and I don't want to include my phone number on postings).

    Sometimes the ideal time to send an email conflicts with other activities (ie I might be leading a conditioning hike or doing a race the night before a morning run). To get around this, I will sometimes send…

    1 vote

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  17. Difficulty Label Changes

    The long-form of this proposal with better formatting and screenshots is here:
    https://docs.google.com/document/d/1Vef3Nw-ulHzJdeKUhYSv95PX7FcAcigM7R2z6H5tn8g/edit?usp=sharing

    This is a copy-paste and loses formatting:

    ==========================

    Problem
    All trips posted have a “Difficulty” rating and a “Leader Rating” value, but trip listings only display the Difficulty rating. Sometimes the difficulty of a trip is indicated by the combination of the difficulty field and the trip template. For example, an Intermediate Snowshoe is posted using an “Intermediate Snowshoe” template and will have a difficulty label to indicate how strenuous the trip is expected to be. Other activities, such as Cross-Country Skiing, indicate the trip difficulty solely…

    2 votes

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    Priority  ·  0 comments  ·  Activities  ·  Admin →
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  18. Add a "Tag" option to pages and a "Suitcase" where i can store pages i want to consult again

    Like on Alltrails, WTA, etc. I'd like to be able to build my own bespoke repository of pages from the portal that i want to be able to easily access again and again -- whether it be references to how to use the portal, or blog entries, or trailheads, routes, etc.
    Best would be to be able to sort them into something like sub-folders, or tag them with my own memorable tags to be able to manage them when it starts bulking up.

    1 vote

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    1 comment  ·  Search  ·  Admin →
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    This idea is moving to proposed. This request is technically possible, although would be a large lift based on how our website functions today. This idea will be considered for prioritization if it gains additional following. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements

  19. People Search

    This was spawned off from an existing thread:
    https://feedback.mountaineers.org/forums/273688-general-feedback/suggestions/37230223-integrate-fuzzy-logic-to-text-search-gh2837

    It was clear that "fuzzy search" as implemented there did not translate into a good people search experience.

    BACKGROUND

    Currently, the only way to search for members (contacts) is through the sitewide search mechanism. While we have dedicated search pages for "Find Activities", "Find Routes & Places" and "Find Courses, Clinics & Seminars", we have no such dedicated page for finding members. Your options are to either find them on some roster you have access to or to rely on the sitewide search.

    The problem is that the general sitewide search…

    1 vote

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    Priority  ·  0 comments  ·  Search  ·  Admin →
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  20. Exportable PDF Feedback Reports

    BACKGROUND

    I have the ability to see my feedback history. As a committee admin I have the ability to see a portion of the feedback history for anyone who has led a trip for my committee. I cannot see the feedback history for someone who has led trips for some other committee.

    USE CASE

    As a Leadership Chair for various committees (current and past) I review leadership applications. Often these prospective leaders are already leaders for another branch and/or committee. As part of the feedback gathering process, it is important for me as the Leadership Chair to gather as much…

    1 vote

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    0 comments  ·  Members  ·  Admin →
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