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General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.

We receive lots of great ideas, so please search the forum before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation, and how it could benefit The Mountaineers. If you want to learn more about what we've already implemented and what is up next, please visit our Technology Blog. Thank you for your participation!

Please note that all our courses, events, trips, course-related activities, clinics, seminars, and lodge stays have forms for you to give feedback when you participate. You’ll get an email reminder to do so just after the activity. If your feedback is of urgent nature it may be best to contact the chair of the committee that sponsors that program directly. Not sure who the chair is? Visit our Committee Chair Directory or contact our Member Services Team at info@mountaineers.org.

If there was a safety incident or near miss, you will have the opportunity for submitting an Incident Report after submitting activity feedback. You may also use the Incident Report button on the activity detail page (from your My Activities page) or contact our Safety Committee directly at safety@mountaineers.org.

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741 results found

  1. Add a Calendar View of the My Activities Page SD411

    As a logged in member or guest, allow me choose a calendar view/display of the My Activities page where I can see all of my activities on a calendar and subscribe to an iCal feed of my activities and events so that I can better manage my schedule.

    NOTES:
    Ideally we'd continue to have one My Activities page and add "buttons" to toggle between the "List" and "Calendar" views, even though they may be two different pages/links.

    16 votes

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    Medium Priority  ·  9 comments  ·  Members  ·  Admin →
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  2. Photo Captions and Credit for Images GH2473/2788/2789/2802

    Give authors photo credit and add captions to image son our website. Just small text underneath the photo for a brief caption and photographer credit.

    16 votes

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  3. Integrate mountaineers.org Website and Learning Management System (LMS, aka eLearning) SD636++

    Integrate the Learning Management System (LMS, aka eLearning) with our website so that when people are added to a roster in they are added in the LMS and receive appropriate course materials.

    15 votes

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  4. Three day head start for basic students who don't yet have 3 climbs

    Good afternoon Jeff,

    Jim Nelson asked that I get in contact with you about a website feature we would like to explore in support of the Basic Climbing Course. We would like for the website to be able to flag Basic Course students who have not yet completed three climbs and give them a three-day head start in signing up for Basic climbs. As soon as a student has three successful climbs, the flag comes off and they have the same priority in signing up for climbs as prior-year Basic course graduates.

    This change addresses two long-simmering concerns:

    1. It gives…
    15 votes

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    2 comments  ·  Activities  ·  Admin →
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    Declined  ·  Garrett Arnold responded

    Hi Climbers,

    Thanks for posting your suggestions on the feedback site. This has been an issue for many years, and this is not a problem with a technology solution – at least not right now (take a look at another Feedback idea with a healthy number of votes in opposition to pre-filling rosters before a trip is posted- http://feedback.mountaineers.org/forums/272594-leaders/suggestions/6939679-future-activity-sign-up-dates-modifying-registrat).

    Every option proposed has implications for every activity across the entire organization. If we allow trip rosters to be filled with students, we limit the availability of roster spots for course graduates like basic climbing students (who will leave The Mountaineers when climbs aren’t available to them). Whether we decide to favor students over general membership is a policy decision that needs to be made at a higher level in the organization, not by staff or a single committee. Because website/technology solutions apply to every activity we offer we need…

  5. Remember Me Checkbox on login screen GH1051

    Add "Remember Me" option so that my login persists until I deliberately logout. Or maybe increase the expiration timer to 24 hours or something like that. I just get tired of logging in 10 or 15 times a day. I'm not that concerned about the security risk--what's a hacker going to do...sign me up for a course?

    15 votes

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    2 comments  ·  Members  ·  Admin →
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    Completed  ·  Garrett Arnold responded

    When you log in there is a box now that you can check that says “Keep me logged in.” Checking this box will keep you logged in for 30 days if you are simply closing your browser rather than logging out.

  6. Provide more detail for course-related activities in 'Manage Registration' signup box

    Right now when you click on Manage Registration for a course related activity all you can see in the signup box is the name of the activity, the date, and a Request Leader Permission link. We have different mentors posting these activities for their students but the leader of the activity isn't visible in the signup box (plus the formatting is terrible). The students have to flip back and forth between the activity listing imbedded in the course and the Manage Registration box to know who they're signing up with. Would be great to have everything that a student might…

    14 votes

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  7. Weekend Activities Filter SD502/503

    Add a filter to the activities search so you can find weekend events only.

    14 votes

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    Medium Priority  ·  6 comments  ·  Search  ·  Admin →
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  8. Make field trip/lecture instructors push to course rosters SD381

    Right now we have a lot of instructors who are just added or sign up to a single field trip roster. Unfortunately because they aren't added to the course roster they aren't available for recruiting via our mega course template roster for future field trips/lectures that particular year or in future years.

    Also having the course show up in your My Courses & Programs is helpful for instructors who want a quick link to upcoming field trips for them to volunteer for. This is particularly important for the many day courses like basic, scrambling, sea kayaking etc.

    13 votes

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    2 comments  ·  Rosters  ·  Admin →
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  9. Organizations, Online Invoicing & Contracts SD562++

    Set up organization in our website so that we can sync them to the existing organizations in SF. This will allow us to connect contacts, activities & courses (Mountain Workshops), events (Program Center Clients) and lodge stays (Outdoor Center Groups & Clients) to them for better tracking. We'll be able to add invoices that the organization contact can pay online, taking advantage of our existing online payment process and Salesforce reporting.

    13 votes

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  10. Add Pronoun Field to Profiles - Part 1 GH3031

    We not only want people to be comfortable being themselves, but also to be celebrated for their identities and what makes them unique. In addition, we try to build a culture where we don’t make assumptions or pass judgment on each other. So if a person chooses to tell you their pronouns (in their profile or otherwise), they are simply letting you know how you can refer to them, without you having to make any assumptions.

    Part 1 - Add pronoun field to profile edit form and profile display.

    Part 2 - Add pronoun field to roster displays and downloads.

    12 votes

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    2 comments  ·  Members  ·  Admin →
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  11. Improve Activity Edit Form (sea kayak fields plus pace)

    We re-ordered fields to make more sense when listing the activity. Improved and added help text to some of the fields.

    We added three fields for kayakers, maximum wind, maximum waves and maximum current. We also added a free form field for pace of the activity.

    12 votes

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    Completed  ·  2 comments  ·  Activities  ·  Admin →
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  12. Redesign Website Header and Sitemap, and Integrate mountaineersbooks.org with mountaineers.org SD579

    Redesign our website header so it is better for mid-size mobile devices and re-organize our site map so that it better includes features we've added since launch (e.g. selling books, find volunteers, lodges), etc. This will involve UX design and some graphic design work.

    Add "Locations" to the top level and move Branches, Outdoor Centers and Program Centers there.

    Selling eBooks, ability to use promo codes currently in use on mountaineersbooks.org (e.g. buy one get one free) and content migration (pages, blogs, calendars, etc.) are the key considerations. Integrating our two websites will eliminate confusion of where to purchase books,…

    12 votes

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    Completed  ·  7 comments  ·  Members  ·  Admin →
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  13. Lodge-specific Sign-in Sheets (aka Print Rosters) SD648/649/650

    For a two-night stay, what we have may be enough, but for longer stays a matrix-style sign-in sheet might be better. Or it may be better if we have a different printable sign-in sheet for each lodge.

    12 votes

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    Low Priority  ·  4 comments  ·  Lodges  ·  Admin →
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  14. Remember me function on log in page is broken GH2020

    "Remember me" on the log in page is not working and when I open new windows or close my browser I have to log in again.

    12 votes

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    1 comment  ·  Members  ·  Admin →
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    Completed  ·  Jeff Bowman responded

    We now have this fixed. Please let us know if you have any issues with the “Keep me logged in” feature.

    Remember that when you use this it will last for 30 days for each device/browser combination so long as you do not log out.

  15. Add a "My Branch" Link GH1868

    Add a My Branch link next to My Activities and My Courses and Programs on the short click menu when you click on your name when you are logged in to see branch events and blogs and stay up to date on all branch activities.

    12 votes

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    0 comments  ·  Volunteers  ·  Admin →
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    Completed  ·  Jeff Bowman responded

    Members and guests can now access their branch page from the My Branch link in their profile menu in the upper right side of the header of every page on our website. Now everyone the same quick access to their branch info as they do to their profile, activities and courses.

    Please be sure that content on your branch pages, including blog posts and events, are up-to-date, because we anticipate this will drive higher traffic to your pages.

  16. Allow us to list multiple routes-places for different activity types or difficulty levels to the same locale

    We've been told that we have to use a generic route-place for an activity going to a particular locale even if that generic route-place is a poor fit to what we plan to do and may turn off potential participants. For example, a route-place may be listed as a scramble or climb and I want to list a hike or backpack there - it will show up in the activity search as a scramble and hikers won't want to do it. Or sometimes a route-place is listed as a hike and I want to do it as a backpack but…

    12 votes

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    6 comments  ·  Activities  ·  Admin →
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    Completed  ·  Garrett Arnold responded

    When creating new Routes/Places leaders now have the option of having multiple activities tagged as suitable activities for that Route. For example Marmot Pass can be listed as a Hike and a backpack and Table Mountain (baker) can be listed so it shows up in Skiing and in Snowshoeing.

    Additionally when a leader lists an activity for that route/place the activity will default to the mileage and elevation gain and route difficulty but leaders have the ability to change that mileage and elevation gain and difficulty to more accurately describe their specific trip.

    When searching for activities via the Find Activities under EXPLORE, the summary statement now shows to set one’s trip apart from other trips. The leader’s chosen difficulty also shows.

  17. Volunteers need to be able to delete and archive content SD227/280

    Should be able to remove course materials from Manage Course Materials area or get rid of course templates no longer being used or files that are not up to date.

    12 votes

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    2 comments  ·  Volunteers  ·  Admin →
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    Completed  ·  Jeff Bowman responded

    Volunteer committee administrator may now clone (copy & paste) , delete and retire content in their committee folders in addition to moving (cut & paste) content.

  18. Develop Support for Non-English Script

    Currently our website rosters and the mailings we send do not support non-English scripts. Our members would like for their names, written in their native languages, to display correctly.

    More information from Super Volunteer Ananth Maniam:

    When participants Sign up for my trip and on mailers sent to my home and when leaders email back to me. My contact name comes like below
    Ananth Maniam (??????? ??????)

    This is because the (?????? ?????) are supposed to be my native script
    Ananth Maniam (ஆனந்த் மணியம்)

    This feature sometime works when I print roster - It works, it doesn't work when participants…

    11 votes

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    0 comments  ·  Members  ·  Admin →
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    We would very much like to implement this, and right now technical constraints make it nearly impossible. Most platforms require its owners to choose a single language (keyboard layout), for which we were required to choose English for our website (which operates on a Plone Platform). Right now, in some places, non-English text is supported, but it varies and we do not have control. The biggest issue is when we export things to our Salesforce CRM, which translates everything as plain text and thus only accepts English characters. Until our platforms are updated more broadly to accept more than one keyboard, we’re stuck with using the U.S. English language/layout. In the meantime, we encourage you to use the Bio field in your profile to celebrate your culture, heritage, or history.

  19. Leader "Difficulty" Rating Default to Blank GH2331

    Currently when listing a new activity, the "Leader Rating" field defaults to "For Beginners (Getting Started Series)" There are cases where a trip is NOT for beginners, but the leader never changed their rating. Can the Leader Rating default to blank, and require the leader to select one of the options rather than default to For Beginners?

    11 votes

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    Completed  ·  1 comment  ·  Activities  ·  Admin →
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  20. Add info to the lodge stay roster downloads GH2426

    On the download of both Individual Lodge Stay Rosters and the View Lodge Stay Rosters, add these columns as the right-most columns:

    - Age
    - Membership Status
    - Carpool Preference
    - Carpool Notes
    
    11 votes

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    0 comments  ·  Lodges  ·  Admin →
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