General Feedback
This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.
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98 results found
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Connect Senior Household Memberships
Add functionality to connect Senior households memberships where both people in the household can switch between accounts, just like Family accounts.
2 votes -
Update Billing Info for Automatic Renewal
The billing info associated with autorenewal payments is not getting updated in tandem with the user’s profile. Let's tweak the process to update the autorenewal billing info whenever the profile is updated, or at least give users the option to also update their billing info when they update their payment card info.
2 votesThis idea is moving to proposed. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Viewing profiles from roster on mobile
When clicking through a roster (roster section on the activity, not back-end roster manager) on mobile (android, Firefox or chrome browser), the profile display cuts off half of the profile, including the x button. I need to turn off rotation lock and rotate my display to close out (or hit "back" which takes me to the page I was on before the activity page).
1 voteHello Mckenzie -
Thank you for submitting this idea! You are correct that the user experience is poor for mobile when looking at profiles. I wanted to just call out how to exit that page in the current state so that you can use the work around until a change happens in experience. If you select anywhere on the screen that is not the pop up (grey areas) then the pop up will close. This is a workaround if you do not see the checkbox on your screen.
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Provide more clarity or even a link to let students manage their registration from the course activity page itself
Currently the text under register participant banner is clear but I keep getting emails from students on trying to not able to know the steps on how to manage their registration for course activities.
Suggestion:
(1) Add language more clearly on the steps to follow after visiting the course page such as clicking "Manage Registration" OR
(2) If possible, have the link to manage course registration available on all course activities.1 vote -
Make it possible to save trip postings in an iPhone without having to turn the phone sideways.
Here's another issue, albeit a small one. I can add folks to rosters with my iPhone but I have to turn the phone sideways to landscape mode in order for the Save button to respond. In other words, when the phone is vertical (in portrait mode) the save button does not respond to taps. Not the end of the world but seems odd.
1 vote -
Self populating cell meet place and time
Create a self populating cell that when you’re posting or developing your template for the activity, There’s usually several options to launch from, and the cell could populate on the condition when you select where you were going to launch from it tells you or populates the cell with the meeting place and have an option in the cell that allows for time inputs of meet time and launch time and maybe an option for pre-launch meeting time This would eliminate. This could eliminate the current meat, place and time box completely. Leader could have the notes in there and…
1 vote -
Filter activities based on single vs. multiple day activities (camping, overnights, etc.)
Today, users have the ability to search courses, seminars, and clinics based on if they are a single day or multiple day experience. The ask is to have a similar filter for activities.
- Submitted for KD
1 vote -
Add more details to Activity/Course alert emails
When a new activity alert is sent, it would be good to include more details such as summary, leader notes and description. There are many trips that are for a specific audience and it becomes tiring to click on all the trips and get disappointed to not find a trip to register for. Even if we can add a summary to them (as we now see in the find activities page on the website), we at the committee level can ensure the leaders and important info in the summary, especially if the trip is restricted to a specific audience.
- Submitted…
1 vote -
New Policy Rollout
Require that any new, approved policies include, as separate document, plan for implementation by volunteer leaders and name of person on staff who will be contact point for roll-out support.
1 vote -
Include the "audience" field in the activity search results
Activities allow for scoping them to a specific audience/affinity group via the "audience" field. In the activity search page, the audience can be used to filter activities targeting a specific audience. The issue is that the activities that appear in the search do not specify their intended audience. The result is that the audience is only known once the activity page has been opened. It would help if the audience was included in the activity info summary that's provided in the search results so that prospective participants can more effectively identify the audience of the activity they're looking at.
A…
1 vote -
Allow us to see feedback given by trip leaders
Currently trip leaders post feedback on trips but it is invisible for us. Suggest to make it visible but like not editable. That way it is all transparent and we can see what is the feedback and can follow up as needed.
1 vote -
Customizing Branch-Specific Blog Ribbons
Create a feature that allows branches to have more customization privileges over their branch-specific blog ribbon. Often, staff-created blogs will receive the "All Branches" tag, and a branch's specific blog (like an upcoming branch event) will get buried beneath other org update blogs (and in some cases, entirely removed from the branch blog ribbon due to the amount of newer content).
1 vote -
Allow users to add items to Promo Codes based on product/activity characteristics
Currently, items that are on promotion can only be added per product. For large promotions, this is very tedious as it requires users to add products one by one. If we could add a category of products to a promotion, this would save significant amounts of time. Example - Add All Green Trail Maps to a promotion.
1 vote -
Activity Registration Confirmation Email Change for Carbon Footprint Reduction ~Salesforce
Per conversations with Jeff and Amber, I'm submitting feedback requesting tweaks to the confirmation email registrants receive after signing up for Mountaineers trips. The conservation and development teams would like to give registrants the option to partially offset their transportation-related carbon associated with each Mountaineers trip by donating to a Mountaineers Carbon Footprint Reduction campaign. We understand that prompting for this donation in the existing registration confirmation email would be an initial way to achieve this. Funds raised from this campaign would go toward energy reduction/net-zero projects at the Seattle Program Center and other efforts to reduce the carbon footprint…
1 voteThis idea is moving to proposed. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Gift Memberships for Renewals
Why are gift memberships restricted to new members? Every year I'm asked what I'd like for my birthday and Christmas. It would be delightful if my family members could renew my Mountaineers membership. I get the benefir of the Mountaineers and my family gets the benefit of giving it to me. That certainly beats another tie. I prefer gifts which are not "things". I have enough possessions already.
1 voteThis idea is moving to proposed. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Make the Volunteer Hours page visible to all leaders
Similar to how leaders can view any member's activity/course history. This would help leaders get a sense for a member's availability, see what they have or haven't tracked, etc.
1 voteThis has been deprioritized and is moving back to Proposed for now as the task has become larger than originally anticipated.
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Adding a Section/Tab to Books for Awards
An idea we had some time ago was creating an Awards tab, much like "Descriptions" "Reviews" "Video" -- but at the time we decided against it because we thought it would be best to highlight it in the Description field anyways.
But now that the feed to our 3rd parties are being more restrictive on the level of HTML we can have, the above argument against holds a lot less ground.
1 vote -
Add Additional Price/Age Options for Lodge Stays SD666
Add additional age groups for different lodge pricing. Some lodges allow younger members others don't and Meany previously had toddler pricing.
1 voteThis idea is moving to proposed. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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