General Feedback
This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.
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739 results found
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Volunteer (instructor recruitment) request opt in GH2800
With mega course rosters for instructor recruitment and other ways we can email people through the website it would be nice for people to have a way of opting in/out of instructor recruitment emails.
7 votesLow Priority ·
AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Forum functionality will likely cover this need and we can export data from Salesforce as needed.
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No Show Status on Activity should override awarding badges GH2796
No Show status on a roster should not result in badges being awarded
7 votes -
Please create two "outdoor leadership" activity types ~Salesforce
In order to track what the mountaineers does in terms of outdoor leadership, we would like two activity types:
Leader Development - Leadership Skills
Leader Development - Technical SkillsBelow is the email thread for background:
Here’s a really quick stab at some language, for nothing else than to give us something to edit:Leadership Skills
- May or may not be activity-specific.
- May or may not have a focus on outdoor leadership.- Emphasis on facilitation, instruction, and/or group leadership.
Technical Skills
- Activity-specific.
- Skill development in activity that this person leads or aspires to lead. (Not…7 votesCompleted Feb 2019
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Youth Registration Checkbox for Activities GH2750
For activities, change the checkbox text shown to youth under 18 to: "I have verified that a Qualified Youth Leader will be present for this activity. The youth registrant meets the age and skill requirements and has permission to participate in this activity. <a href="/activities/request-leaders-permission?surveyed-object-uid={PloneUID}">Request Leader's Permission</a>"
7 votesCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Completed May 2019.
See http://feedback.mountaineers.org/forums/273688-general-feedback/suggestions/41632696-registration-portlet-checkbox-update-for-adult-cou for the similar idea for courses. Vote for or subscribe to it to get updates.
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Improve Roster Functionality: Track Mentored Leaders
How to show mentored leaders on trip (perhaps leave as is but automatically make anyone whose role is co-leader or mentored leader and admin and add "show as contact" checkbox. How to show on committee roster. Probably Leader box checked with mentored leader note and a "short" expiration date. Also add survey aimed at trips with mentored leader (show this feedback to primary leader, co leader and mentored leader)
7 votesCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
All items are complete but one, and we added guidance for managing mentored leaders to the “Mentoring New Leaders” section of the How to Schedule & Manage Activities page, https://www.mountaineers.org/volunteer/schedule-manage/activities#mentoring-new-leaders.
The only item reaming is its own idea, “Co-leader and Mentored Leader Activity Roster Automation,” https://mountaineers.uservoice.com/forums/273688-general-feedback/suggestions/34067407-co-leader-and-mentored-leader-activity-roster-auto/. It is an idea that may or may not be desired.
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Improve Lodge Stay Cancellation Process - Part 2 GH2759
As a volunteer admin on an outdoor center committee, allow me to cancel one or more lodge stays for our lodge, so that members and guests will know that it has been canceled (on the website), that those who registered will be notified of the cancellation, and so that staff can issue refunds to those who registered and paid.
The automation for this involve adding a button or link to lodges stays (or lodge stay rosters) so that when canceled (and confirmed with a popup yes/no-style check) that the state of the lodge stay(s) is/are set to "canceled" and all…
7 votes -
Course-to-Activity Roster Management SD440
Allow an activity roster to be populated from a course roster. This will be helpful for our Summer Camps.
7 votesPlease see the IT Planning & Prioritization sheet, https://docs.google.com/spreadsheets/d/1x1_tMuGpZZC4-xxyiDTzALvnbSPn2SJz3FveQQuyfmY/edit?usp=sharing, for where this project is ranked among other projects.
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Allow application for course to be accessed even when registration is closed or hasnt opened GH2113
This is important for anything like basic climbing that has a longer application that they want people to be able to fill out ahead of time. Right now you can add the application to the course but it doesn't show in the portlet until registration opens.
7 votesPotential students will now see the info and link to the course application or that the course require leader’s permission even if the course is not yet open for registration.
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Add a new Activity category called "Other".
This could be a catch-all spot for new ideas that don't yet fit an established category. A good example is the Olympia Branch Gear Swap. It is desirable to run it as an Activity because: 1. The intent is to have sellers register and pay for tables. and 2. Folks have now been trained/accustomed to searching activities for things to do. Given the creative, entrepreneurial nature of members and branches, new ideas do come along and need an outlet, rather than be discouraged just because they are a square peg. Over time, examples that had persistence would become candidates for…
7 votesFor items like your Gear Swap, the proper category is an Event. Events can be set up to have people rsvp for a table or to simply attend. If we want to collect money connected to events we currently use Eventbrite. Event listings allow us to post the event in multiple calendars. Events can be easily downloaded to your personal calendar, and offer complete customization. We want to be able to market these cool new ideas and event listings allow you to have titles and text and photos how you want them rather than being stifled by the activity template listings.
Activity templates do not have the same functionality as they include leader’s notes, mileage, etc. Trip specific categories don’t make sense for an event like the gear grab. The Event category also allows members to register guests without having to create a separate profile for a guest or have…
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Sharing participant information among activity leaders GH1654
At our 2014 cross-branch hike-backpack committee summit, the number one source of burnout and frustration among leaders was the difficulty in identifying participants who are capable of completing the posted itinerary vs. those who could derail the group. Recent website updates now allow activity leaders to record participant performance ratings when closing their activities, using a dropdown box with the following categories: Successful, Turned Around, Needs Improvement, Failed/Unsafe, NoShow, Waitlisted, Canceled. Then a future leader can use the website search to find a particular member they'd like to evaluate for an activity, open their profile, and look at their Activity…
7 votesWe now show the overall trip result on the My Activities page along with the participant result which allows leaders to easily see if a participant canceled or if the trip was canceled.
We discovered that another big issue is chronic late cancellations. We are setting up an email to go to people who exhibit this behavior. With input from leaders, we defined chronic late cancellation is as anyone who cancels after registration closed 3 or more times in a 3-month period.
We will also send a similar email to anyone who is reported as a “no show” by the leader when they close their activity roster.
These three improvements achieve the desire for leaders to share participant information.
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Organize course field trips in My Courses area better for admins/leaders GH1629/1645
In the My Courses area I currently see too many activities populating under the Courses I am leading and managing. Can we make the field trips,lectures, optional activities for that Course only show in one of these two ways
1) Only activities within the start and end date range of the course for which they are shown
2) Show first ten trips with a More link to show the rest.
3) any other ideas?
If we do number 1 would that make it so that participants who are in their second year unable to see the field trips they are…
7 votesYou can now toggle your courses in the My Courses area to show or hide the course related activities. Please note that you can also search for courses with the date range above.
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Add Ability to Grant Badges to Instructors from Course Activities SD657
Add the ability to add badges to instructors for successfully completing instructing at a course activity, where the badges are different from those that are awarded to participants.
7 votesCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Completed Jun 2018.
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Add a show activities from the past check mark box on courses
It would be cool if the Course Requirements tab on the course detail page page included a checkbox labeled “X Show activities from the past” and/or maybe a date range for activities that would be displayed.
7 votesWe can now enable faceted search for course “Activities” folders to allow course administrators to more quickly find particular course activities and more easily manage their courses.
Please send an email to info@mountaineers.org if you’d like this feature enabled on any of your course’s “Activities” folders.
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Add Activities and Routes & Places to a Map SD184/287
It'd be cool if we had routes and places all shown on a map! And link to trip reports :)
7 votesCompleted May 2016.
Look for the “List | Map” links in the upper right hand part of Find Activities and Find Routes & Places searches to toggle the view.
Happy searching!
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Track Shopping Cart Donations
Add some sort of flag on donations made during checkout (at the cart donations) so that we can identify and track them in salesforce. A checkbox would be sufficient.
6 votes -
Link event tickets to a salesforce revenue campaign as they are purchased GH3710
The fundraising team would love it if there was a way to link event ticket purchases to a specific campaign as they came in so we can track revenue and ensure it is assigned to a specific fundraising effort and communicate with accounting if it needs to be assigned to a specific funding need. This would be similar to how we set up donation pages to assign to a specific campaign.
6 votes -
Export feature for My Activities and My Courses and Programs lists
Add export features (to CSV or Excel) to enable members to easily export lists of Activities and Courses (historical and active/posted in the future). It could be similar to rosters Export option.
6 votesLow Priority ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Please add any comment son why this is important and how you'd use such an export to help us consider a higher priority.
Also , if you have an immediate need, please send an email to info@mountaineers.org with a request for an export of your activities.
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Clarify language for profile management when adding family member GH3554
We've received a number of calls lately from folks who have a family membership. They go to add an adult family member, but get stuck when they are required to select whether 'I will manage the account for the youth' or 'the youth will manage their own profile, but I will sign their waiver and manage their account.' It is confusing that they have to choose one of these options when they are not adding a youth family member to their account.
I think changing the language to something like these two options would suffice to reduce confusion:
-This is…6 votesCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Completed Nov 2021.
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Additional Positions for Committee Rosters
For Committee rosters people can be associated with one of a hard-coded list of positions and can be advertised as a public committee contact in that position. The way Mountaineers Committees are typically administered has changed over the last few years. We are proposing that the list of positions be extended to better support current common practices.
We propose adding the following positions:
Safety
Vice Chair
Chair Elect
Chair Emeritus"Safety" is meant to indicate the Safety Officer. Most Committees are now basing their Committee Charter on the Clubwide charter template, which specifies that the committee have a Safety Officer.…
6 votes -
Improve Course Application Process GH2951
Improve the online forms so that applications can be housed on our website (which is ideal), with a prefilled field linking to a particular course, that the form builder creates. When the form is submitted, the applicant is automatically added to the "applied" roster, and the same process continues from there. This has the advantage of reducing admin burden, but it will require our online forms to be much easier to build so that our leaders will make applications in plone. Probably a much bigger project.
6 votes
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