General Feedback
This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.
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741 results found
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Sell Tickets to Events on our Website GH3343/SD669
We have EventBrite as a “workaround.” It does cost money (fees) and some extra staff time (which can be equated to money). Once implemented, we will have a more fully integtared shopping cart and bet better able to serve and engage with our members and guests.
3 votesCompleted ·
AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Completed Jun 2022. See our Tech Update 4.3 blog post for more info: https://www.mountaineers.org/blog/tech-update-4-3-selling-tickets-to-events.
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Activity Seach Option: Meet Prerequisites SD640
Have an option to filter out activities you are not eligible. For example, I am a glacier travel graduate who can do certain climbs, but not all. It would be neat if I could filter out the activities that I do not have the proper badge for!
3 votes -
Display calendar for program centers and youth programs in terms of spaces/volunteers needed. GH2132/2133/2134
When looking at a calendar and considering whether a room is available or, with respect to youth program volunteer needs, whether there is a need for volunteers, that is not displayed. For example, in looking at a PC calendar, I have to know what all the room options are and then figure out what is available by exclusion. When I look at the "volunteer with youth calendar," I can see a program, but not how many volunteers it needs (if any). Prominently display the need so people "don't have to think" (the book that drives much web design) and can…
3 votes -
Default Survey type based on activity template GH1953
Can we get some sort of toggle on an activity template for courses that would allow changing the default survey type:
“Default survey for activities within this course:”
This way Conditioning Hiking Series trips could all be trip surveys by default rather than field trips surveys and having to edit each individual activity.
3 votesConditioning Hiking Series templates like CHS 1 and CHS 2 and any other course related activity template now have the ability to choose which survey is the default survey that is sent to participants. Note that although a default can be set you can also edit each activity to choose which survey makes the most sense. This is mostly an issue when a course has activities that are more like a regular stand alone trip than a field trip.
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Fully integrated Roster Management for Courses with multiple activities, and sections to complete to graduate.
Currently for a Course with multiple required activities one must download multiple CSV files and have the skill to basically develop a one time database and queries to track all students and who has completed what.
It would seem like the software provide would have reporting capabilities and modules that could be user facing to avoid this by using the source database.3 votesWe already have the desired functionality. There are “Review” links to everyone’s name on the course roster. Visit https://www.mountaineers.org/volunteers/leader-resources/schedule-a-course-clinic-or-seminar/schedule-a-course-clinic-or-seminar#manage-rosters to learn more.
If there is concern about all students registering for required field trips, be sure that all course activities are listed and open for registration when the course opens for registration. This way participants are prompted to choose activities when they register before getting to the checkout page.
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Student Enrollment Notifications for Leaders GH1869
Would like to request the ability to have notifications sent to leaders when students enroll in a course. This is particularly important for some of the ongoing course listings like Naturalist Study Group.
3 votesWhen you set up or edit a course, you can no request that notifications for roster changes (e.g. student registers, cancels or moves from waitlist), by checking the box for this.
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Make it so you can see leaders permission on course activities GH1675
When you sign up for course related activities you are doing it through the manage registration portal and there is no note showing that the leader asked for leaders permission.
3 votesCompleted April 2016. Now you can see leader’s permission via the Manage Registration dialogue box and on the course requirements tab along with links to get you to the form to request permission.
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Show Badge Dates on Mouse Over Tool Tip GH1598
When viewing a person's My Profile page, show the earned date and expiration date of the badge in a tool tip that appears on mouse-over.
3 votesYou can now see badge assigned and expiration dates when you “mouse over” the badge on your My Profile page.
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Optimize Search for Results and Speed SD429
With our large database, we need to balance a robust and complete search result set with search speed. We have fine tuned this as best we can with our current tools and setup. Still some searches are a bit slow and results sets incomplete. To improve this, we need to reconfigure our search application which requires significant technical development.
3 votesThe speed of the type-ahead search fields on edit forms (e.g. adding to roster) is much faster while providing a more complete results set.
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Add info to the "Course Requirements" tab GH1484
On the "Course Requirements" tab:
Stack the dates if there are Start and End Dates.
Add 1-2 columns that show the participant availability and status.
- Availability is either "29 available" or "8 waitlisted."
- Status is Opens mm/dd/yy, Closes mm/dd/yy, or Closed.
- If we have room for two columns great if not, one column titled "Availability/Status" with the info stacked should be okay.Add a column with the leader's name that is a link to their My Profile modal dialog.
3 votesMore information is now listed in the course requirements tab for all lecture and field trip listings.
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No leader permission requests without valid waiver.
If a participant making a request to sign up for a trip does not have a valid waiver, the system should inform the requester directly to resolve the matter before sending the request to the trip leader. As it is now, the system relays the request to the trip leader without regard to waiver status, resulting in a waste of time and effort when a requester's waiver is not valid.
3 votesWe will likely send reminders to sign your waiver once we have better timed email sending capability later this year, making this much less of an issue.
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3 votes
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Sell eBooks Online SD286/310/413
Add eBook products to the website "shop" and links to the My Purchases page receipts and may be a separate My eBooks page so that eBooks can download.
3 votes -
Gift Certificates, Gift Cards, Store Credit SD308
Set up a system where people can purchase and give electronic gift certificates that are good for books, merchandise, course and activities. Gift certificates issues in whole dollar amounts. Offer a few suggestions like ($25, $50, $100). Have the giver specify and email address of the recipient. Allow the recipient to add the gift certificate to their account (require them to create an account if needed).
3 votes -
The doors are closed to most of us.
Publish lists of truly open events where organizers are not micromanaging who can attend. The list will be incredibly short. Others have commented on this and per usual someone with 'official authority' to do so deleted their thoughts and suggestions. This is absurd, rude, and asinine. The arrogance demonstrated is remarkable. The issue stands. There are painfully few outings available (particularly for Basic Climbing Grads) to participate in. This does not feel like a club at all, but a set of tight cliques that are energetically guarded.
3 votesHi Douglas,
You are not alone in your frustration about the limited number of climbs for basic grads. In fact I’d encourage you to read this thread and comment on it which discusses this same issue so you can better understand the climb leader’s perspective as well
I am closing this feedback item because we are trying to make sure their aren’t duplicates of the same item. The issue you brought up is incredibly important and was actually discussed recently by the managing committee.
The Managing Committee met on April 30, 2015 and decided to take no action on the issue right now. Central issues that contribute to these frustrations that they identified were a shortage of leaders and the various legitimate needs for pre-filling a roster that should not be disrupted. However, they decided that working on increasing the leader base and monitoring frustrations related to this issue…
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Display activity start time next to date
Display an activity start time prominently along with the date, and as a mandatory field. It wastes time to go through several screens only to see that no time is listed, or the start time won't work for your personal schedule.
3 votesThe current meeting time and place field is rich text to allow leaders to explain start times. For example, sometimes a leader puts in both start time at trailhead and where and when they are meeting at a park and ride.
Our leaders requested this flexibility so it would be a pretty big change to switch this to being a single field or adding another field that leaders need to complete is not practical. -
The rosters should be open to participants to see who is going on a trip--not only to carpool but just to know who is going. Why not?
Currently the only ones who can see the rosters are leaders. Many times as a leader I've heard participants announce "I wish I had known you were going so we could have carpooled." Or many times after a trip people want to get together to socialize. We should protect personal information, but a list of names should not violate anyone's rights, should it?
3 votesThis is fixed. We goofed when fixing another roster issue.
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Improve file upload and download: bulk/mutiple files and drag-and-drop
Allow multiple files to be "bulk" upload and download from a folder. Allow drag-and-drop to upload one or more files to a folder.
3 votesThis came natively with our update from Plone 4 to Plone 5. See https://www.mountaineers.org/blog/tech-update-4-0-plone-5-update for more info.
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Eliminate or change the SK ratings for Sea Kayak Route/Places
From the 2/7/15 Sea Kayak Summit - all of the leaders from the represented branches at this summit (all branches except Kitsap and Bellingham) agreed that SK ratings for a route/place (NOT an "Activity") was of limited usefulness. Many agreed with the suggestion of changing the route/place rating to something more general such as "beginner, moderate," or other phrases that referred to the amount of POTENTIAL exposure, but did not purport to address all of the varying conditions that could occur at different times and in different weather.
3 votesChris Williams worked with our Sea Kayaking Leadership on this issue. It was decided that having difficulties on Sea Kayaking Routes & Places is desired. Like all trips, difficulties can vary widely based on weather and other conditions.
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Give course leaders the ability to change pre-req badges GH1125
Give course admins or course leaders the ability to change the course pre-reqs after the course is listed
3 votesSee “Badges” tab when adding or editing a course.
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