General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any forum idea and will be notified of status changes to that idea. Your feedback helps us prioritize projects and improvements for our organization. We receive lots of great ideas, so please search the forum first before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation of your idea and how it benefits The Mountaineers. If you want to learn more about what has already been developed and what is up next, please visit our Technology Blog. Thank you for your participation!

Please note that all our courses, events, trips and course-related activities have feedback forms so that you give feedback for every activity in which you participate. You’ll get an email reminder to do so just after the activity. If your feedback is of urgent nature it may be best to contact the chair of the committee that sponsors that program directly. Not sure who the chair is? Contact our Member Services Team at info@mountaineers.org.

If there was a safety incident or near miss, you will have the opportunity for submitting an Incident Report after submitting activity feedback. You may also use the Incident Report button on the activity detail page (from your My Activities page) or contact our Safety Committee directly at safety@mountaineers.org.

If you reached this site wanting to report problem behavior by another member or harassment. Please submit a Behavioral Complaint Form.

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  1. Simple and Effective Feedback Surveys & Incident Reports

    (1) Keep it simple and quick to attract more feedback.
    (2) For instance, we could have multi-choice or single-choice questions on page 1 (change it to cover a bigger picture than we do already) and have a conditional page if people wish to add more comments/improvements if they wish to.
    (3) Separate the near-miss report and incident report. They serve different purposed and requires attention and follow-up on a different scale.

    These are my thoughts; hope we can achieve to bring more feedback from participants by making it easy and quick. And also, by creating open culture to encourage near…

    1 vote
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    In Review  ·  0 comments  ·  Feedback Surveys  ·  Flag idea as inappropriate…  ·  Admin →
  2. Sync Promo Code Data to Salesforce GH2966

    Sync the promo code data to Salesforce so that we can better report on promo codes, know when one that is scheduled goes live, know when one expires, and know if one was published.

    1 vote
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    High Priority  ·  0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  3. Activity, Course, Event Feedback: Email to Safety Committee SD378

    As safety@mountaineers.org, I get an email when a participant answers "yes" to a "was there a safety concern or incident" question on a feedback survey about whether there was a safety concern on the activity, course or event. The participant's comments along with some meta data about the activity, course or event and the participant along with the participant's comments will be included in the email.

    1 vote
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    0 comments  ·  Safety  ·  Flag idea as inappropriate…  ·  Admin →
  4. Allow Participants to Submit Incident Reports SD469

    As an activity participant, I can report an incident, so that I can better communicate the details of an incident to the Safety Committee like the leader does.

    1 vote
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    0 comments  ·  Safety  ·  Flag idea as inappropriate…  ·  Admin →
  5. Store "Autopopulated" Data in Stored Incident Reports GH2705

    When an Incident Report is submitted, we gather information from the activity, route/place, contact (leader), etc. to send by email and store in the data file. We also store the individual responses as content items and want the "autopopulated" info from the activity, route/place, etc. to be stored with each submission.

    1 vote
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    0 comments  ·  Safety  ·  Flag idea as inappropriate…  ·  Admin →
  6. Prevent Deleting Incident Report Data and Incident Report GH2609

    In Revise Save Data Adapter View, http://feedback.mountaineers.org/forums/273688-general-feedback/suggestions/37329700-revise-save-data-adapter-view-gh2941, we made it more difficult to empty the saved form data file, but for the Incident Report Form, we want to make it so that only Site Managers (the highest level of site admins) can delete this form or any per of it and hide the "Clear saved input" link from everyone but them.

    1 vote
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    0 comments  ·  Safety  ·  Flag idea as inappropriate…  ·  Admin →
  7. Revise Save Data Adapter View GH2941

    The PFG "Save to Data" adapter view (see attached) make it seem to easy to delete the entire data set, because the "Clear Saved Input" button is too prominent. I think it would be best is the big blue button were changed to be "Download Saved Data" and we add a "Clear saved data" link at the right of the page.

    1 vote
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    0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  8. Enable Safety Officers to Submit Incident Reports GH2964

    Allow Safety Officer ability to submit an Incident Report tied to an activity, course or event on another person's behalf (e.g. from a phone interview).

    1 vote
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    High Priority  ·  0 comments  ·  Safety  ·  Flag idea as inappropriate…  ·  Admin →
  9. It would help if when the leader enters the title that was previously a designated trail if it clearly shows this trail is still included un

    It would help if when the leader enters a Routes and Places title that was previously a designated trail in planning a future trip if it clearly shows this trail is still included under a different route/place name

    1 vote
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    0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →

    We already have this capability. Thee are two places where we can indicate alternate titles, the Summary and the Title tab. Examples of each of these to this suggestion form Mount Olympus/Blue Glacier, https://www.mountaineers.org/activities/routes-places/mount-olympus-blue-glacier.

    Also, the text in the Summary field and the titles in the Titles tab are indexed and used to rank results high in search results, so it should be easy to find Routes & Places by any of its alternate titles or words from the Summary.

    If there are specific Routes & Places where we need to improve the Summary to indicate all of the options and variations for a route, or we need to add titles to the alternate titles list, please use the Route/Place Updates, Images & Resources Form, https://www.mountaineers.org/activities/route-place-updates-images-resources.

    If you find an activity you led in the past on your My Activities page, you can find the route/place in that…

  10. Fix rich text fields in our form builders so that are mobile accessible.

    In order to make application processes simple for the applicants, we need to be able to allow the applicant to hyperlink other documents into an application, which we use a rich text field for. these rich text fields are not accessible (or even visible) on mobile, so we're getting applications with blank answers, and the applicant didn't even know there were questions they missed.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. Add "Applied" as a Registration Status Option GH2950

    Add a status that the course leader could assign when they manually add an applicant to the roster, before they have been accepted or declined. eg. the Basic Climbing Course roster would have 300 applicants that were manually entered by the leaders. (this has the problems of communicating to applicants to create a guest account and probably too much admin burden for leaders). As students are accepted, they are moved to "offered" at which point they can pay for the course. All who aren't accepted simply remain on the "applied" roster. This would allow a quick report for following years…

    1 vote
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    High Priority  ·  0 comments  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →
  12. Display Initlal Message for Course Tempalate Team Rosters GH2941

    For course template team rosters that have a slow initial load time, display the message, "Gathering roster data. This may take a up to a minute." until the roster data is displayed.

    1 vote
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    High Priority  ·  0 comments  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →
  13. Make the Write-In Amount Box on the Donation Page Wider GH2902

    On the Donation Pages make the write-in amount box wider. Examples:
    - Donate: https://www.mountaineers.org/donate
    - MAP Scholarship Fund: https://www.mountaineers.org/donate/other-giving-options/map-scholarship-fund (see attached)

    Probably as wide as the one on the checkout page (see attached).

    3 votes
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    Completed  ·  0 comments  ·  Fundraising  ·  Flag idea as inappropriate…  ·  Admin →
  14. Add start month to automated year attached to courses etc

    For courses and activities, the year auto-populates in the listing, but the accounting department needs the month to be part of that, otherwise they have to manually go into each listing to find out what month the course happens and where to book the revenue

    3 votes
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    0 comments  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →

    The automation here is only applied when a course is created, and volunteer course admins can and do change according to their own needs. So it’s best if we handle this in Salesforce. Currently we should be recording revenue based on the transaction date and then using the report that finds all revenue that was collected in the prior fiscal year but is for activities and courses that start in the current fiscal year.

    The title for activities is “{activity template title} – {route/place title}” so there is never a year added to its title.

  15. Update Website for Goolge "Remote Jobs" (Employment) GH2915

    To improve our listings on Google, add fields and markup needed for Google's "Remote Jobs" feature.

    1 vote
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    High Priority  ·  0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  16. Add way to Embed EveryAction advocacy forms into blogs, webpages GH2924

    Being able to embed the action form into a Mtnrs blog or webpage would simplify the number of steps/clicks members would have to take in order to engage on an action.

    1 vote
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    High Priority  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. Tweak to Volunteer RSVP button

    Having a button for volunteers to RSVP is great, however it's quite confusing for those wishing to attend the event even if there is a link or button in the text for them to go to EventBrite.

    My suggestion...when we're setting up an event RSVP and choosing Volunteer instead of participant, it would be more helpful if the button it creates in the right sidebar says RSVP as Volunteer instead of just RSVP. The text above the button should also reflect that it's to volunteer. See my examples.

    1 vote
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    New  ·  0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  18. Include a link to Post a Trip Report in Your Trip Is Closed notice

    More trip reports might be written if a reminder/invitation to write link were tucked into the Your Trip Has Been Closed email.

    1 vote
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    1 comment  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  19. Improve Book Author Import GH2780/2803

    (1) Set up author bios to get exported/imported the same way that we do the book long descriptions, to avoid the need to truncate them.

    (2) In the Acumen-Plone sync, automatically check the "Show in byline" box for all contacts if there are three or fewer authors on the book's roster. Note that we'll manually update book rosters for this when there are four or more on the book's roster.

    3 votes
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    0 comments  ·  Books  ·  Flag idea as inappropriate…  ·  Admin →
  20. Prevent Leader/Instructor Badge Assignment GH2740

    When adding a person to a committee roster as a leader and/or an instructor, have two checkboxes--one for leaders and one for instructors--that prevent the leader and/or instructor badge from being assigned.

    10 votes
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    12 comments  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →
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