General Feedback
This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any forum idea and will be notified of status changes to that idea. Your feedback helps us prioritize projects and improvements for our organization. We receive lots of great ideas, so please search the forum first before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation of your idea and how it benefits The Mountaineers. If you want to learn more about what has already been developed and what is up next, please visit our Technology Blog. Thank you for your participation!
Please note that all our courses, events, trips, course-related activities, clinics, seminars, and lodge stays have feedback forms so that you give feedback for everything in which you participate. You’ll get an email reminder to do so just after the activity. If your feedback is of urgent nature it may be best to contact the chair of the committee that sponsors that program directly. Not sure who the chair is? Visit our Committee Chair Directory or contact our Member Services Team at info@mountaineers.org.
If there was a safety incident or near miss, you will have the opportunity for submitting an Incident Report after submitting activity feedback. You may also use the Incident Report button on the activity detail page (from your My Activities page) or contact our Safety Committee directly at safety@mountaineers.org.
If you reached this site wanting to report problem behavior or harassment by another member, please submit a Behavioral Complaint Form.
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Integrate Spelling/Typo Correction/Suggestion into Text Search GH2953
Add a feature or features that better handles misspellings and typos in text search strings. Two possibilities are: (1) a way to show potential spelling errors or typos like the red squiggly lines under such words, and/or (2) a feature like Google's "Showing results for {your corrected search string}. Search with {your original search string} instead."
2 votes -
Integrate Fuzzy Logic to Text Search GH2837
As a site visitor give when I submit a search with text search terms, give me search results that are "fuzzy" so that I get a better and more comprehensive list of items that meet my search criteria.
By "fuzzy" we're thinking of things like singular vs. plural (e.g. leader vs. leaders) and first names (e.g. Ben vs. Benjamin).
2 votes -
Automate updating profile URL when a member changes their name
Automatically update profile url when a member changes their name in the system to avoid negatively impacting people (one example of a demographic that could be negatively impacted is trans folks). Right now, if a member updates their name in the system, it updates everything except URL generation automatically. The user then has to personally email someone to manually update it. It would be good if this process was automated to decrease the need for this extra step.
4 votesThere’s not much need for this, because folks rarely change their name or need this. We can do these as needed and on request. If you need this, please send us an email at info@mountaineers.org.
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Trips should not show as 'full' just because someone is on the waitlist
When someone has asked to be put on the waitlist but there is still room on the main roster, the trip still looks like it is full on the summary listings. The summary listings page should show the number of roster spaces as well as the number of people on the waitlist.
1 voteThis can only happen for activities and courses where there is a fee. We automated the waitlist-to-roster functionality for activities and courses that are free (i.e. if a leader adds a person with the “waitlisted” status and there is space for them to be “registered,” the person being added is automatically changed to “registered” when the record is saved). And the definition of a waitlist is list of people who want to participate if space becomes available, so there should never be anyone on a waitlist if there is space on the activity or course for them.
We considered automating automated the waitlist-to-roster functionality for activities and courses with a fee, but decided not to, because the fee adds some nuances, chief among them is an accidental cancellation request. If a person requests a cancellation (or a leader does so for them), and that space is not automatically filled, we…
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Create a course roster export that contains field trip and trip result statuses for all students and corresponding activities SD665
Have a roster download that not only shows whether the participants are signed up for the required field trips but also be able to see all the activities they are registered for to ensure that snowshoe students are getting their snowshoes, climbers are getting on climbs and kayakers are getting registered for kayak trips.
This allows leaders to pre-emptively catch students who may be behind or not registered and send them an email ahead of time instead of struggling to get makes ups scheduled.
It would also be good to see everyone who got marked as Needs Improvement/Failed in one…
18 votesCompleted Jun 2019.
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Use Only the Imprint Field for Books GH2942
When importing books, use only the "Imprint" field from the Product Marketing object in Acumen. It appears that we are combing the Publisher and Imprint fields to make "Publisher/Print" and it's looking a bit messy:
2 votes -
Improve Event Edit Form GH2777/2805/2760
(1) Re-order, update and add fields on the event edit form to make it easier for volunteers to complete.
(2) Add validation that at least one "room" was selected for the Tacoma Program Center.
(3) Set the Event Setup and Departure datetimes to default to the Start datetime - 30 min and End datetime + 30 min when adding an activity to the Seattle and Tacoma Program Center calendars. For editing an event, "remember" the time difference between Setup and Start datetime AND between End and Departure datetime and use those as defaults for editing the Start and/or End datetime.4 votesCompleted Feb 2019
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Sync Promo Code Data to Salesforce GH2966
Sync the promo code data to Salesforce so that we can better report on promo codes, know when one that is scheduled goes live, know when one expires, and know if one was published.
1 vote -
Activity, Course, Event Feedback: Email to Safety Committee SD378
As safety@mountaineers.org, I get an email when a participant answers "yes" to a "was there a safety concern or incident" question on a feedback survey about whether there was a safety concern on the activity, course or event. The participant's comments along with some meta data about the activity, course or event and the participant along with the participant's comments will be included in the email.
1 voteCompleted Jun 2015.
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Allow Participants to Submit Incident Reports SD469
As an activity participant, I can report an incident, so that I can better communicate the details of an incident to the Safety Committee like the leader does.
1 voteCompleted Feb 2016.
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Store "Autopopulated" Data in Stored Incident Reports GH2705
When an Incident Report is submitted, we gather information from the activity, route/place, contact (leader), etc. to send by email and store in the data file. We also store the individual responses as content items and want the "autopopulated" info from the activity, route/place, etc. to be stored with each submission.
1 voteCompleted April 2018.
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Prevent Deleting Incident Report Data and Incident Report GH2609
In Revise Save Data Adapter View, http://feedback.mountaineers.org/forums/273688-general-feedback/suggestions/37329700-revise-save-data-adapter-view-gh2941, we made it more difficult to empty the saved form data file, but for the Incident Report Form, we want to make it so that only Site Managers (the highest level of site admins) can delete this form or any per of it and hide the "Clear saved input" link from everyone but them.
1 voteCompleted Dec 2018.
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Revise Save Data Adapter View GH2941
The PFG "Save to Data" adapter view (see attached) make it seem to easy to delete the entire data set, because the "Clear Saved Input" button is too prominent. I think it would be best is the big blue button were changed to be "Download Saved Data" and we add a "Clear saved data" link at the right of the page.
1 voteCompleted Dec 2018.
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Enable Safety Officers to Submit Incident Reports GH2964
Allow Safety Officer ability to submit an Incident Report tied to an activity, course or event on another person's behalf (e.g. from a phone interview).
1 vote -
Add start month to automated year attached to courses etc
For courses and activities, the year auto-populates in the listing, but the accounting department needs the month to be part of that, otherwise they have to manually go into each listing to find out what month the course happens and where to book the revenue
3 votesCompleted Oct 2020. Adding the start date to the Salesforce report accenting uses to enter data into Acumatica is sufficient.
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Tweak to Volunteer RSVP button
Having a button for volunteers to RSVP is great, however it's quite confusing for those wishing to attend the event even if there is a link or button in the text for them to go to EventBrite.
My suggestion...when we're setting up an event RSVP and choosing Volunteer instead of participant, it would be more helpful if the button it creates in the right sidebar says RSVP as Volunteer instead of just RSVP. The text above the button should also reflect that it's to volunteer. See my examples.
2 votes -
It would help if when the leader enters the title that was previously a designated trail if it clearly shows this trail is still included un
It would help if when the leader enters a Routes and Places title that was previously a designated trail in planning a future trip if it clearly shows this trail is still included under a different route/place name
1 voteWe already have this capability. Thee are two places where we can indicate alternate titles, the Summary and the Title tab. Examples of each of these to this suggestion form Mount Olympus/Blue Glacier, https://www.mountaineers.org/activities/routes-places/mount-olympus-blue-glacier.
Also, the text in the Summary field and the titles in the Titles tab are indexed and used to rank results high in search results, so it should be easy to find Routes & Places by any of its alternate titles or words from the Summary.
If there are specific Routes & Places where we need to improve the Summary to indicate all of the options and variations for a route, or we need to add titles to the alternate titles list, please use the Route/Place Updates, Images & Resources Form, https://www.mountaineers.org/activities/route-place-updates-images-resources.
If you find an activity you led in the past on your My Activities page, you can find the route/place in that…
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Fix rich text fields in our form builders so that are mobile accessible.
In order to make application processes simple for the applicants, we need to be able to allow the applicant to hyperlink other documents into an application, which we use a rich text field for. these rich text fields are not accessible (or even visible) on mobile, so we're getting applications with blank answers, and the applicant didn't even know there were questions they missed.
1 voteCompleted May 2019. We “fixed” existing forms that have/had rich text fields.
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Add "Applied" as a Registration Status Option GH2950
Add a status that the course leader could assign when they manually add an applicant to the roster, before they have been accepted or declined. eg. the Basic Climbing Course roster would have 300 applicants that were manually entered by the leaders. (this has the problems of communicating to applicants to create a guest account and probably too much admin burden for leaders). As students are accepted, they are moved to "offered" at which point they can pay for the course. All who aren't accepted simply remain on the "applied" roster. This would allow a quick report for following years…
1 vote -
Display Initial Message for Course Tempalate Team Rosters GH2941
For course template team rosters that have a slow initial load time, display the message, "Gathering roster data. This may take a up to a minute." until the roster data is displayed.
1 vote
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