General Feedback
This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.
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741 results found
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"add new comment" box to the top of blog posts and trip reports.
Previously you had to scroll all the way down through trip reports and blog comments to add a new one instead of having a button at the top
0 votes -
Set image to show in blog post Summary view
Blog posts will look snazzier if we have their image show on the home page.
0 votes -
Show activities on Find activities that start today
Multiple leaders requested being able to see activities happening through the date the activity is actually happening.
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Have default and regular capacity in Routes/places
Our default capacity for all of our trips should be 12 or less but some places we go we need to have the flexibility to have larger groups. It would be nice to have the Routes/places have this flexibility.
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Set campaign field to empty when adding a new opportunity
Helps with manual membership and donor accounting entries in salesforce.
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How about alpha sorting the Badges? Its a pain always to scan an unsorted group of data. Grouping badges on the My Profile page. GH 1127
How about alpha sorting the Badges? Its a pain always to scan an unsorted group of data. Grouping badges on the My Profile page too. Group by type of badge (e.g. (course, skill, leader, award/peak pin) and then sort by name within that group.
0 votesGo check you My Profile page!
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Beef up our route-place database to include all of the routes-places in the '100-best' books
The system has such capacity for displaying our routes and places in an attractive and appealing way, with enough detail to know where the trailhead is and whether or not it covers the route or place that one wants to take. It seems a huge missed opportunity to let routes-places be submitted without even the most basic of descriptions other than the pure length and elevation gain, which doesn't tell us much. Yet I know that Member Services is deluged with route place requests that are so urgent that you hesitate to push back. I wonder if we might be…
8 votesWe considered a site-wide volunteer initiative to continue improve our Routes & Places and then add to them, but have no one who has expressed interest in helping yet. Please contact us at info@mountaineers.org if you would like to help.
Remember that you can always add a new route/place and send us updates and corrections to those that exist (using the link on each route/place).
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Create Volunteering "interests and skills" checklists SD187/188/189/283/317
One of the quickest ways to match organization needs with membership talent is to identify what skills are needed and what skills potential volunteers are willing to offer. When such postings are put on the website on the "Get Involved as a Volunteer" webpage (https://www.mountaineers.org/volunteers/get-involved-as-a-volunteer), we have YET not to have someone come forward and offer to help out. If your profile page allowed you to report your interests and skills, The Mountaineers could more specifically target recruitment efforts to people who are most likely to like the work being offered. It's a fundamental part of ensuring that…
1 voteCheck out the My Volunteer Profile tab from your account and My Profile link.
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Create More Robust Safety Committee Data Analysis SD52/465/466
Currently, participants submit incident reports to the Safety Committee, which then compiles the data and looks for trends in the aggregate (it does a lot more than that as well, but this aspect of its work is onerous). If we connected incident reporting with routes/places and even illustrated on a map, committees could analyze trends and information much more rapidly and wouldn't have to wait for Safety Committee reports. Safety Committee efforts could then be more available for training and prevention work now that the data crunching burden has been reduced. Members and Leaders could then have information about incident…
10 votes -
Bring Trip Feedback Survey onto Mountaineers.org and include course surveys SD31/38
President Dan Lauren created a trip survey mechanism that operates through a different platform than Mountaineers.org but which provides invaluable information for Leaders about how their trips were viewed. It would be great to make this information easier for Leaders to see on Mountaineers.org rather than another platform with a different log-in. This could then be expanded to courses and allowing committees to analyze feedback from students efficiently through the website as well.
1 voteSee https://www.mountaineers.org/blog/2-4-books-feedback-search fro more info.
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Make it possible for website to process multiple payments for trips like Global Adventures and Youth Programs
Make it possible for deposits to be taken and then remaining balance paid through the website.
User Story: As a parent registering my child for a youth program, allow me to choose to pay the full amount, or automatically pay in equal monthly installments from this month through the last month of the program with a credit card so that staff need not keep credit card info on file (security risk) and process these cards manually every month.
Note: Though specifically requested for our youth programs, this payment system could be used for any program of sufficient length and cost.
5 votesPlease see the IT Planning & Prioritization sheet, https://docs.google.com/spreadsheets/d/1x1_tMuGpZZC4-xxyiDTzALvnbSPn2SJz3FveQQuyfmY/edit?usp=sharing, for where this project is ranked among other projects.
This could be accomplished with either of these two projects, “Organizations & Online Invoicing” and “Monthly Payment System.”
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Have Peak Society annual dues payment recorded as a donation GH1160/SD337
Have Peak Society donations be recorded as donation rather than membership type purchase opportunity.
1 vote -
Create a UI for staff to process membership dues
Staff have a 21-step manual process for processing dues paid by check currently. We need a better user-interface and process for this system since a large portion of dues still come via snail mail.
1 vote -
Add a filter for Cancelled Activities on My Activities page GH1325
Can we please get a sort or filter button on this page so that we don't have to view the canceled events?
8 votesBased on the original request and comments, we added “Show Canceled” checkbox, “Show waitlisted” checkbox and a date range filter. We did the same for the My Courses & Programs page. Go check it out!!
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Fix Membership Join dates so they are not linked to other family members profiles
Join dates were getting modified when membership types were being changed.
1 voteThis has been fixed so they are no longer linked however we were not able to individually identify records where this has happened. Please contact member services at info@mountaineers.org if this happened to you so we can update your profile accordingly.
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Fix Rolling Enrollment Date Structure
Make sure that you can set up a course for rolling enrollment that then closes after the course end date so if you have 8 workshops under one course header for 2014 you can start over in 2015 with a new course and 8 new field trips that don't get rolled into one. This helps avoid huge course rosters to maintain.
1 voteCompleted at the end of December 2015 thanks to testing from First Aid coordinator Mary Panza.
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Activity Rosters should divide instructors and participants GH 1124
Please divide rosters for participants and instructors for activities and course related activities in the same way that courses are set up. The sort by feature is less helpful than seeing the clear division.
5 votesThis has been completed.
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Hide Cancelled activities from Default Find Activities View
Is it possible to add a flag in the Activities View that would hide all cancelled activities. It would be nice even if all cancelled activities were hidden automatically unless you set a checkbox to "Show Cancelled Activities".
1 voteWe just completed this. You’ll find it at the end of the list of filters on Find Activities.
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Streamline waitlist registration for course related field trips
Right now if you are registered for one field trip but on the waitlist for another and get off the waitlist you are not automatically removed from the other roster. Ideally there would be some sort of notice reminding the person to cancel off their other list or some sort of automation.
-Submitted by Chris Williams1 voteWe added info to the confirmation emails instructing students to check their roster statuses before confirming the new course registration.
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Avoiding duplicates in donor records and regular records SD322/347/348
Need a way for donors who donate without logging in but do have an account to be linked to their other profile so we don't create unnecessary duplicate accounts. Ideally when you type in your email it would have a flag that says, this email is already in the system, do you want to log in and then make your donation" or something like that. There is also a nuance of donations not being lumped together by household when we would want one $500 donation by one member to be lumped with the $500 donation made by the spouse so…
4 votesCompleted website duplicate prevention Jun 2015.
Completed Salesforce duplicate identification and began using dedup processes in Aug 2015.
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