General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any forum idea and will be notified of status changes to that idea. Your feedback helps us prioritize projects and improvements for our organization. We receive lots of great ideas, so please search the forum first before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation of your idea and how it benefits The Mountaineers. If you want to learn more about what has already been developed and what is up next, please visit our Technology Blog. Thank you for your participation!

Please note that all our courses, events, trips, course-related activities, clinics, seminars, and lodge stays have feedback forms so that you give feedback for everything in which you participate. You’ll get an email reminder to do so just after the activity. If your feedback is of urgent nature it may be best to contact the chair of the committee that sponsors that program directly. Not sure who the chair is? Visit our Committee Chair Directory or contact our Member Services Team at info@mountaineers.org.

If there was a safety incident or near miss, you will have the opportunity for submitting an Incident Report after submitting activity feedback. You may also use the Incident Report button on the activity detail page (from your My Activities page) or contact our Safety Committee directly at safety@mountaineers.org.

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  1. In Stewardship Half Day template document the need for manual follow-up

    After completing two "Stewardship Half Day" activities the participant is expected to send an email to info@mountaineers.org requesting their Stewardship badge. This fact was documented in a one-time email sent to activity chairs and some activity leaders when the new template was launched in November, 2020 (see attached pdf) but does not appear to be documented anywhere else. Moreover, people who post Stewardship Half Day activities are expected to include the need for manual follow-up in their activity descriptions, but that also appears to have been mentioned only in the one-time November email. As a result, Stewardship Half Day activities…

    1 vote

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    New  ·  0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  2. Rename "Exploring Nature" as "Nature hikes"

    I'm a new member, having been unable to hike for years because of joint replacement surgeries. I am starting out with nature hikes because they are often less strenuous. It took awhile to find the right page, because the hikes were labeled "Exploring Nature." It would be easier to find this page if it were called "Nature hikes."

    1 vote

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    0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for your suggestions Susan. We selected the “Exploring Nature” title for anything that falls into this category, which does include hikes but also includes other things like photography outings, Mini Mountaineers trips, and forest bathing. Some of our hikes are categorized as Exploring Nature but all of our Exploring Nature activities are hikes. For that reason we need to decline this idea.

  3. Stop showing activities that occur TODAY in the "My Activities History" section

    Right now, any event I am leading today shows up as the first thing in the "My Activities History" section on my profile. However, this is (and always has been) very annoying, because I have to scroll down to find it. Due to recent (and welcome) website optimizations, the history section loads more slowly, so I have to wait for it to load before I can open the activity I'm leading that day in order to print the roster.

    The activity I'm leading that day is the activity I'm going to need to access the quickest in order to print…

    1 vote

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    Medium Priority  ·  4 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  4. Improve Route/Place Summary (aka Search Results) View GH3574

    Given that our Routes & Places have grown to support a wider set of options and variations, and that they support both land and marine activities, it would be better to display the entire summary and remove the detailed info at right column in the summary (aka search results) view of a route/place. See the attached mock-up.

    1 vote

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    In Progress  ·  0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  5. Leader's Permission Request activation date

    It is unclear when leader permission for an activity should be requested. Some leaders may intend for the request to occur after registration opens, but many requests are in advance. Wise trip leaders make it clear in the description. It might take some burden off leaders to assign a date to this that is visible on the activity.

    2 votes

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    0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback regarding the leader’s permission process. Leader’s Permission can be a critical tool for ensuring a successful trip, but good communication is key to avoiding frustration. We are unable to make technology improvements to the functionality of Leader’s Feedback at this time, but thanks to your feedback we have updated our Leader’s Permission Required blog and are highlighting your feedback as a reminder for participants. https://www.mountaineers.org/blog/what-is-leaders-permission

  6. Assign the Stewardship Credit Badge Based on Stewardship Activity Volunteer Hours

    Once participants can more easily be assigned volunteer hours for participating in a stewardship activity (see Allow Participants to be Bulk Assigned Volunteer Hours, http://feedback.mountaineers.org/forums/273688-general-feedback/suggestions/41829865-allow-participants-to-be-bulk-assigned-volunteer-h), assign (or remove) the Stewardship Credit badge based on having 8 or more stewardship volunteer hours in the last 365 days (removing this badge if a person has it and their stewardship volunteer hours are less than 8 in the last 365 days).

    1 vote

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    Medium Priority  ·  1 comment  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  7. Allow Participants to be Bulk Assigned Volunteer Hours GH3364

    Our requirement for the Stewardship Credit badge is 8 hours of stewardship-related work which can be obtained many ways. We have many stewardship activities, but some of them only require 2-4 hours of work. To make this easier to track, we'd like to be able to bulk assign volunteer hours to participants in these cases

    2 votes

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    0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  8. Route/Place Missing Photo Finder

    Develop a way to find Routes & Places that are missing a photo so that anyone may find a route/place where we need a photo to make our website more content rich.

    2 votes

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    Completed  ·  0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  9. Display "Leader's Permission Required" and Registration Opening Date on Field Trip Pages

    It would be nice if it showed up the page I look at and have the opening date like the climbs I post.

    1 vote

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    Low Priority  ·  0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  10. Add a link to native-land.ca in each routes & places description

    I'd love to have a sentence or two in each routes & places description that says something like "This place is the traditional land of Native peoples. Find out more about the Native tribes that have stewarded this land since time immemorial at native-land.ca."

    1 vote

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    In Review  ·  0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  11. Lead Activity Again via "Single Activity Cloning" GH3234

    To make it easier for leaders to schedule an activity that they've already led, add what is sort of a copy-and-paste/single clone feature and display on the Lead Activity Again button in the "Manage Activity" portlet.

    This new "single clone" feature would:
    - Create a copy of the activity
    - Place it in the same folder as the activity being copied
    - Increment it's URL as if it were made by staring with the route/place
    - Run all of error and conflict checks
    - Display the newly added/copied activity's edit form with any errors

    2 votes

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    Medium Priority  ·  1 comment  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  12. Add Kilometres to the "Length Units" on the posting activity page.

    We should have this option- we can post the km on the Pace. It makes absolutely no sense that we can't post the distance of the pace they are moving at with the same measurement
    Maybe we should get onto the '70s and make this an option?

    1 vote

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    0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for sharing your idea. Unfortunately, we need to decline this. As the overwhelming majority of our courses take place in the United States, where the standard unit of measurement is the imperial system, we’ve designed the website to work within this system. We do not have capacity to expand to kilometres at this time.

  13. Add our COVID Code of Conduct to website GH 3445/3446/3447/3450/3455

    Add text acknowledging our COVID Code of Conduct, including a link to the reference page(s), to the event/activity creation page and the registration pop-up. Also add a note about the Code of Conduct to the top of all event and activity listings.

    Add donation requests to free activities and events.

    Better emphasize donation request in checkout process.

    Add "Include credit card fees" for donations.

    1 vote

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    0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  14. Improve more+ button

    From feedback, it appears that many people fail to notice the "more+" button in activities, especially on cellphones. Because they don't see it, they don't read all the important info in leader's notes. The More+ button should be more prominent...possibly a brighter, solid color button? Better yet, how about all the info about the trip expanded so it's never missed?

    1 vote

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    Low Priority  ·  1 comment  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  15. In addition to Leave no Trace consider As an Outdoor Ambassador, removing traces left by others

    Not unusual to see some trash on the trail or campsite. Be a good steward, pick it up and pack it out. Consider always carrying a trash bag in your pack for this. It often only takes a few seconds to pick it up. Help keep the outdoors pristine! :)

    1 vote

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    1 comment  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for sharing your idea. We agree that people should be good stewards of our natural places. In addition to sharing the principles of Leave No Trace as part of our Outdoor Ambassador program, we also regularly share responsible recreation tips with our community on our website, in our emails, and on social media. Most of our courses teach the “campsite rule”, to leave a place better than you found it, and many of our course students are required to complete eight hours of stewardship credit to graduate. For our latest resource, visit our blog from September 25, 2020, highlighting Leave No Trace tips for new hikers: https://www.mountaineers.org/blog/leave-no-trace-tips-for-new-hikers.

  16. Favorites: Flag interest on an activity

    I would like to see a feature in the website to let me flag to myself that I am interested in signing up for an activity, that I can return to with a filter and decide whether to sign up or let it slip. Personally, I would not care if my interest flags were visible to others.

    3 votes

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    Medium Priority  ·  2 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  17. On daily alert, display the day of the week GH3076/3077

    The new Daily alert feature is nice, but it would be more helpful if it displayed the day of the week in the message. Most people are available only on certain days.

    1 vote

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    0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  18. Email Reminder for Activities, Courses and Events About to Open for Registration SD509

    As a site user, allow me to choose to get an email the day before an activity, course or event opens so that I get a reminder to register for an activity or course for which I plan to register.

    It would be ideal to add a checkbox along with "Send me an email reminder the day before this opens for registration." to the registration portlet where the the opening date is displayed. We're currently thinking a new role on the roster may be the best way to accomplish this.

    1 vote

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    0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  19. Allow leaders to update a student's participation notes after a field trip is closed

    Leaders add participation notes to a student's profile if they fail to pass a critical skill and need reevaluation before they can register for a climb. We need to be able to update the participation note to include information when they do pass the skill, but this means we can't close the activity until all students have passed, unless we contact the program center to reopen. It would be nice if we could update participation notes.

    1 vote

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    1 comment  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →

    We close activities so that we know that the records are up-to-date and to prevent accidentally editing an activity that is complete. An activity that was closed can be re-opened by staff or a committee admin if corrections are needed.

    If a student fails to meet one or more standards at a field trip and needs to attend a make-up session after practicing and improving, their successful completion should be recorded on the make-up session activity. This is so that we can see a student’s progress over time.

  20. Show past activities on a route

    When looking at a route, you can see future activities as well as trip reports. I'd like to see a list of past activities, along with their completion status and leader name (whether they posted a trip report or not).
    This would make it easier to contact past trip leaders to ask them about conditions, etc. as well as to get a sense of when people typically use the route.

    Thanks!

    3 votes

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    Medium Priority  ·  1 comment  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
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