General Feedback
This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.
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112 results found
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Difficulty Label Changes
The long-form of this proposal with better formatting and screenshots is here:
https://docs.google.com/document/d/1Vef3Nw-ulHzJdeKUhYSv95PX7FcAcigM7R2z6H5tn8g/edit?usp=sharingThis is a copy-paste and loses formatting:
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Problem
All trips posted have a “Difficulty” rating and a “Leader Rating” value, but trip listings only display the Difficulty rating. Sometimes the difficulty of a trip is indicated by the combination of the difficulty field and the trip template. For example, an Intermediate Snowshoe is posted using an “Intermediate Snowshoe” template and will have a difficulty label to indicate how strenuous the trip is expected to be. Other activities, such as Cross-Country Skiing, indicate the trip difficulty solely…2 votes -
Make 'alternative place' names visible from Routes (see GH1476?)
The alternative place names that are accessible partway through setting up a trip are of limited usefulness when you cannot view them beforehand. For example - I tried to set up a hike going to West Tiger #2. I couldn't see that there was such a route under the WT 1-2-3; I ended up setting up the trip under WT 3, using the Section Line alternative (at least partly correct). Learning of the existence of the WT#2, I was unable to Edit the trip via the WT 1-2-3 as the alternatives don't appear.
1 vote -
Update webpage text for how to close an activity
On https://www.mountaineers.org/volunteer/schedule-manage/activities#closing-activities
it states 'When viewing the activity, click on the "Roster" button in the orange admin panel on the left side of the screen. Under "Set Activity Results", you can choose a Trip Result, then click the "Save" button.'
It seems that 'close activity' has been moved out of the Roster section, and into a 'Manage Activity' section on the right hand side of the page. The text should be updated to indicate that.
Thank you!
1 voteThis has been updated. Thank you!
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Swap "Meeting place and time" and "Leader's Notes" on trip listing
A frequent leader pain point is participants who obviously don't read the entirety of the trip listing before signing up and especially before requesting leader permission.
Most leaders will put instructions on information they want for leader permission in the "Leader's Notes" section, but many participants don't see it because it ends up hidden under the "More+" collapse link. Some leaders even make a point in ALL CAPS to try to get participants to click "More+".
I believe that swapping these two sections and making "Leader's Notes" the headline that doesn't get hidden would improve this situation and make it…
1 vote -
Stop stripping line breaks from Leader Permission request comments section
Most people (myself included) when entering information for the leader in the permission request comment box, make an effort to format it as cleanly as possible with line breaks to organize provided information.
However, the code appears to strip all these line breaks from the text and drop a super messy blob of text in the request email that comes to leaders. This makes the leader's job unnecessarily harder because we have to mentally parse the blob back into the requester's intended presentation.
Could we please stop stripping the line breaks and preserve the intended format?
2 votes -
Add details to personal notification emails
Many activities (especially climbing) have specific notes from leaders that the activity is restricted to a specific group within the branch. This puts the participants in disbelief about finding climbs to go on.
As climb leaders have gotten better at stating these restrictions on the activity page, having activity descriptions and leader notes added to the notification email would be highly appreciated by the member - so we can have a more informed decision to click on the link and reach out to the leader. This will reduce the traffic on the website and will improve the well-being of our…3 votes -
Map units in feet
Wouldn't it be cool if the maps on the website displayed elevation in feet rather than meters?
1 vote -
Add the words " &/or Charts" to wording in "Routes/Places Recommended Maps"
Under Routes/Places tab it states: "Recommended Maps". Since salt water based trips use "Charts" rather than "Maps" I suggest making the statement read "Recommended Maps &/or Charts".
Some activities may use both a land based map and a water based chart so having " &/or" covers activities that only require a map or only require a chart as well as activities that require both a map and a chart.
This is a small issue, and it is certainly not critical however using the correct terminology improves the overall validity and accuracy of the website.
1 vote -
Add "Permission Requested" Status
I wonder why we don't simply add folks who request permission to the roster as a Permission Requested status instead of the current system. When I have a bunch of permission requests in my email, if I'm not thinking about it, it's very easy to process those requests in the wrong order, starting with the most recent instead of the oldest. If the were on their own section of the roster (such as with the waitlist) and sorted by request time, it would be much easier to go down the list in the right order. It would also address another…
1 vote -
No need for leader phone number in leaders permission email
When someone submits for leader permission, I get an e-mail with information about the requestor and activity -- but curiously it has my own leader information including phone number.
Since I end up just directly replying to those e-mails, which routes to the requestor, I've inadvertently been sending my phone number back to them all. Can the phone number be removed from the requestor form? It doesn't seem necessary
1 voteCompleted ·
AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Completed Mar 2022.
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Allow trip leaders to require additional skill/course badges per trip
Currently, the trip templates set the course or skill badges required for participants (or other leaders) to sign-up for trips. The problem is that these only specify the minimum set that could apply to that template.
I would like, as a trip leader, the ability to require specific badges on a per-trip basis.
To get concrete with an example: the Winter Scrambling template requires only that a participant be a graduate of the Scrambling or Climbing courses. However, the standards state that "leaders may require additional prerequisites on Winter Scramble trips". A common prerequisite a leader might wish to add…
2 votesLow Priority ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
With our current website configuration, we aren't able to accommodate this request. We have marked this as a low priority for now, and as we continue to make improvements to skill badge functionality and implementation we will keep this feedback under consideration. In the meantime, the leader’s notes field can be used to specify additional skills required beyond the activity template prerequisites, and vetted through Leader Permission requests.
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Add the concept of an "after hours" weekday activity, allow for filtering by that value
Many people work during the day. It would be useful if we could search for activities that are designed to be "after work".
The original concept of filtering by start time was shot down in 2016, maybe this concept of a binary flag is more achievable?
1 voteLow Priority ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
This is information that leaders will hopefully include at he start of their summery. We'll do our best to encourage them to do that.
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Stop showing activities that occur TODAY in the "My Activities History" section
Right now, any event I am leading today shows up as the first thing in the "My Activities History" section on my profile. However, this is (and always has been) very annoying, because I have to scroll down to find it. Due to recent (and welcome) website optimizations, the history section loads more slowly, so I have to wait for it to load before I can open the activity I'm leading that day in order to print the roster.
The activity I'm leading that day is the activity I'm going to need to access the quickest in order to print…
2 votes -
In Stewardship Half Day template document the need for manual follow-up
After completing two "Stewardship Half Day" activities the participant is expected to send an email to info@mountaineers.org requesting their Stewardship badge. This fact was documented in a one-time email sent to activity chairs and some activity leaders when the new template was launched in November, 2020 (see attached pdf) but does not appear to be documented anywhere else. Moreover, people who post Stewardship Half Day activities are expected to include the need for manual follow-up in their activity descriptions, but that also appears to have been mentioned only in the one-time November email. As a result, Stewardship Half Day activities…
1 voteScheduled ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
The ability to bulk assign volunteer hours to participants to on an activity is complete (see https://feedback.mountaineers.org/forums/273688-general-feedback/suggestions/41870725-assign-the-stewardship-credit-badge-based-on-stewa).
We'll review awarding the Stewardship badge based on stewardship volunteers hours this fall to give leaders time to adopt adding stewardship hours for all participants. When we do, we'll update all of the how-to and field help needed.
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Rename "Exploring Nature" as "Nature hikes"
I'm a new member, having been unable to hike for years because of joint replacement surgeries. I am starting out with nature hikes because they are often less strenuous. It took awhile to find the right page, because the hikes were labeled "Exploring Nature." It would be easier to find this page if it were called "Nature hikes."
1 voteDeclined ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Thanks for your suggestions Susan. We selected the “Exploring Nature” title for anything that falls into this category, which does include hikes but also includes other things like photography outings, Mini Mountaineers trips, and forest bathing. Some of our hikes are categorized as Exploring Nature but all of our Exploring Nature activities are hikes. For that reason we need to decline this idea.
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Improve Route/Place Summary (aka Search Results) View GH3574
Given that our Routes & Places have grown to support a wider set of options and variations, and that they support both land and marine activities, it would be better to display the entire summary and remove the detailed info at right column in the summary (aka search results) view of a route/place. See the attached mock-up.
1 vote -
Allow Participants to be Bulk Assigned Volunteer Hours GH3364
Our requirement for the Stewardship Credit badge is 8 hours of stewardship-related work which can be obtained many ways. We have many stewardship activities, but some of them only require 2-4 hours of work. To make this easier to track, we'd like to be able to bulk assign volunteer hours to participants in these cases
4 votesCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
This is complete. Look for the "Check this box to assign volunteer hours to participants too" checkbox when closing an activity.
We're working on how to integrate this this the Stewardship badge soon (seehttps://feedback.mountaineers.org/forums/273688-general-feedback/suggestions/41870725-assign-the-stewardship-credit-badge-based-on-stewa).
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Leader's Permission Request activation date
It is unclear when leader permission for an activity should be requested. Some leaders may intend for the request to occur after registration opens, but many requests are in advance. Wise trip leaders make it clear in the description. It might take some burden off leaders to assign a date to this that is visible on the activity.
2 votesLow Priority ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Thank you for your feedback regarding the leader’s permission process. Leader’s Permission can be a critical tool for ensuring a successful trip, but good communication is key to avoiding frustration. We are unable to make technology improvements to the functionality of Leader’s Feedback at this time, but thanks to your feedback we have updated our Leader’s Permission Required blog and are highlighting your feedback as a reminder for participants. https://www.mountaineers.org/blog/what-is-leaders-permission
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Assign the Stewardship Credit Badge Based on Stewardship Activity Volunteer Hours
Once participants can more easily be assigned volunteer hours for participating in a stewardship activity (see Allow Participants to be Bulk Assigned Volunteer Hours, http://feedback.mountaineers.org/forums/273688-general-feedback/suggestions/41829865-allow-participants-to-be-bulk-assigned-volunteer-h), assign (or remove) the Stewardship Credit badge based on having 8 or more stewardship volunteer hours in the last 365 days (removing this badge if a person has it and their stewardship volunteer hours are less than 8 in the last 365 days).
1 voteScheduled ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
The ability to bulk assign volunteer hours to participants to on an activity is complete *see https://feedback.mountaineers.org/forums/273688-general-feedback/suggestions/41870725-assign-the-stewardship-credit-badge-based-on-stewa).
We'll review awarding the Stewardship badge based on stewardship volunteers hours this fall to give leaders time to adopt adding stewardship hours for all participants.
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Route/Place Missing Photo Finder
Develop a way to find Routes & Places that are missing a photo so that anyone may find a route/place where we need a photo to make our website more content rich.
2 votes
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