General Feedback
This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.
105 results found
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Phone Number Validation
I noticed in one of my activities that a member put their e-mail in the phone number field. This should not be allowed. Phone numbers should require validation to ensure that they satisfy the expected format.
4 votesThis item is moving to In-Progress and will be worked on in the next few weeks!
Please note, we will not be able to do as thorough validation on the emergency phone number as we are changing the intended use of that field to contain multiple phone numbers so users can easily provide multiple emergency contacts.
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Satellite communicator contact information
It would be useful to have satellite communicator addresses on the roster along with contact information. This could be voluntarily entered on the member page, not publicly visible, just of use by the roster, similar to the emergency contact.
The reasoning: Unless replying to a message, a person's Garmin InReach can only be contacted directly using this InReach address. However, these are seldom shared among party members. The ability to directly contact a party member via satellite is a powerful tool in an emergency. Separated party members could communicate with each other. Overdue parties might be contacted. Additional contact would…
5 votesThis idea is moving to proposed. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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View PDF files stored on the website in the browser
Allow PDF (and other browser viewable files) to be viewed in the browser.
The Seattle Sea Kayaking Committee is storing minutes as PDF documents. When you click on the file name (blue) what happens depends on the browser you are using. Some browsers (Firefox) allows the user to choose to download or view in a browser window. Other browsers (Safari and Chrome on Mac) always download the file.
If I just want to view the file, having it downloaded to my computer is inconvenient. Now I must navigate to the downloaded file, open it, and later decide if I want…
5 votesThis idea is moving to proposed. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Additional Roles for Course Rosters
For Course rosters people can be associated with one of a hard-coded list of roles and can be advertised as a public contact for the course in that role. We are proposing that the list of roles be extended to better support current common practices. Specifically, we propose adding the following roles:
Co-leader
Assistant Leader
Content ManagerThe Co-leader and Assistant Leader roles are self explanatory. Larger courses may want to show multiple leaders as public contacts but still be able to identify a single person as the primary leader.
The Content Manager is the person who manages registration and…
5 votesThis idea is moving to proposed. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Gift Memberships for Renewals
Why are gift memberships restricted to new members? Every year I'm asked what I'd like for my birthday and Christmas. It would be delightful if my family members could renew my Mountaineers membership. I get the benefir of the Mountaineers and my family gets the benefit of giving it to me. That certainly beats another tie. I prefer gifts which are not "things". I have enough possessions already.
1 voteThis idea is moving to proposed. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Add Pronoun Field to Rosters
We not only want people to be comfortable being themselves, but also to be celebrated for their identities and what makes them unique. In addition, we try to build a culture where we don’t make assumptions or pass judgment on each other. So if a person chooses to tell you their pronouns (in their profile or otherwise), they are simply letting you know how you can refer to them, without you having to make any assumptions.
Part 1 - Add pronoun field to profile edit form and profile display.
Part 2 - Add pronoun field to roster displays and downloads.
12 votesThis idea is scheduled to be reviewed by the E&I team to build out specifics on requirements and a communication plan - the hope is to have this completed within the next 6 months!
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Allow Rich Text Editing When Sending Email from the Website SD345
When sending email from the website, allow the use of simple rich text formatting (bold, italic, hyperlinks, etc.) and adding attachments when sending email from a roster or the carpool features on our website.
5 votesThis idea is moving to proposed. This request is technically possible and will be considered for prioritization if 1) it gains additional following or 2) can easily be added to a prioritized email change request. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Update "Last Activity Led" column in committee rosters to add co-leaders and exclude cancelled trips
Currently, the "Last Activity Led" column in committee rosters on the website only factors in activities where the contact is listed as the Primary Leader, and includes activities that were cancelled.
Please exclude cancelled activities from this calculation, and include activities where the contact is listed as a Primary Leader OR a Co-Leader.
10 votesThis idea is moving to priority. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Show member/nonmember status on rosters
For courses/events that generate income, it would be helpful to the committee leadership if we could tell if a registered person is a member or nonmember when we look at the detailed roster. The reason...fee structure is different and we can more easily figure out how much income was generated without having to have staff pull the info for us (when they are already very busy).
It would also be helpful for activity leaders to know who the guests are (so we can talk more about the Mountaineers/other committees and entice them to join).
5 votesOn event and course rosters it is possible to see membership status and who is a guest under the "membership status" column or the ". However, activities do not show this information. Adding this to the activity roster is possible and will be considered for prioritization if 1) it gains additional following or 2) can easily be added to a prioritized roster change request. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Make the Volunteer Hours page visible to all leaders
Similar to how leaders can view any member's activity/course history. This would help leaders get a sense for a member's availability, see what they have or haven't tracked, etc.
1 voteThis has been deprioritized and is moving back to Proposed for now as the task has become larger than originally anticipated.
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Adding a Section/Tab to Books for Awards
An idea we had some time ago was creating an Awards tab, much like "Descriptions" "Reviews" "Video" -- but at the time we decided against it because we thought it would be best to highlight it in the Description field anyways.
But now that the feed to our 3rd parties are being more restrictive on the level of HTML we can have, the above argument against holds a lot less ground.
1 vote -
Show past activities on a route
When looking at a route, you can see future activities as well as trip reports. I'd like to see a list of past activities, along with their completion status and leader name (whether they posted a trip report or not).
This would make it easier to contact past trip leaders to ask them about conditions, etc. as well as to get a sense of when people typically use the route.Thanks!
9 votes -
Simple and Effective Feedback Surveys & Incident Reports
(1) Keep it simple and quick to attract more feedback.
(2) For instance, we could have multi-choice or single-choice questions on page 1 (change it to cover a bigger picture than we do already) and have a conditional page if people wish to add more comments/improvements if they wish to.
(3) Separate the near-miss report and incident report. They serve different purposed and requires attention and follow-up on a different scale.These are my thoughts; hope we can achieve to bring more feedback from participants by making it easy and quick. And also, by creating open culture to encourage near…
2 votes -
Improve Committee-aggregated Feedback Pages
(1) Add a "More Info" or make it so that clicking on the "comment" in feedback takes the user to the "All" feedback page for the activity, course, event, or lodge stay from which that feedback originated.
(2) Add a "Download All | Download Selected" button to the bottom of the page that downloads a spreadsheet file with one sheet/tab for each feedback survey (e.g. Course Feedback, Field Trip, Lecture, Seminar, and Clinic Feedback, Trip Feedback, etc.). Each sheet will have meta data (e.g. title, dates) from the activity, course, event or lodge stay and then the feedback responses in…
7 votesHello All -
We are gathering information from members and volunteers that will help us with a few of our Feedback ideas, including this one! If interested, please take this 1-3 min survey to help us gather more member input to help prioritize and craft future improvements!
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Improve the My Feedback (Leader-aggregated Feedback) Pages
(1) Add filters for (a) Committee, a select list of on which the leader serves), and (b) Activity Type, a list of our activity types.
(2) Add a "More Info" or make it so that clicking on the "comment" in feedback takes the user to the "All" feedback page for the activity, course, event, or lodge stay from which that feedback originated.
(3) Add a "Download All | Download Selected" button to the bottom of the page that downloads a spreadsheet file with one sheet/tab for each feedback survey (e.g. Course Feedback, Field Trip, Lecture, Seminar, and Clinic Feedback, Trip…
6 votesThis idea is moving to proposed. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Improve Activity-aggregated Feedback Pages
(1) Change "Feedback" at the top of the page to the title of the feedback survey.
(2) Make the title of the course, activity, event or lodge stay a link to that item's details page.
(3) Add the leader's name and activity date(s) below the title.
(4) Add the title of the course template if the item is a course activity.6 votesThis idea is moving to proposed. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Add "Applied" as a Registration Status Option
Add a status that the course leader could assign when they manually add an applicant to the roster, before they have been accepted or declined. eg. the Basic Climbing Course roster would have 300 applicants that were manually entered by the leaders. (this has the problems of communicating to applicants to create a guest account and probably too much admin burden for leaders). As students are accepted, they are moved to "offered" at which point they can pay for the course. All who aren't accepted simply remain on the "applied" roster. This would allow a quick report for following years…
7 votesHello All -
We are gathering information from members and volunteers that will help us with a few of our Feedback ideas, including this one! If interested, please take this 1-3 min survey to help us gather more member input to help prioritize and craft future improvements!
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Add way to Embed EveryAction advocacy forms into blogs, webpages
Being able to embed the action form into a Mtnrs blog or webpage would simplify the number of steps/clicks members would have to take in order to engage on an action.
5 votes -
Add a trip plan upload and PLB checkbox
Add the ability to upload a "trip plan" to an activity. In addition, we would like a checkbox that indicates if the trip party is planning to carry a PLB. The ability to upload a trip plan is priority #1, and the PLB checkbox is priority #2 (if it is not a lot of additional work).
3 votes -
Limiting amount of text for "Featured Authors" on the homepage
On the books homepage (https://www.mountaineers.org/books), some authors will have a lot more text show up on the "Feature Authors" portlet. Can we limit that to only display a maximum of 10 lines (or whatever looks the nicest), perhaps with a "Read More" link to expand the text if needed
3 votes
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