General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any forum idea and will be notified of status changes to that idea. Your feedback helps us prioritize projects and improvements for our organization. We receive lots of great ideas, so please search the forum first before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation of your idea and how it benefits The Mountaineers. If you want to learn more about what has already been developed and what is up next, please visit our Technology Blog. Thank you for your participation!

Please note that all our courses, events, trips and course-related activities have feedback forms so that you give feedback for every activity in which you participate. You’ll get an email reminder to do so just after the activity. If your feedback is of urgent nature it may be best to contact the chair of the committee that sponsors that program directly. Not sure who the chair is? Contact our Member Services Team at info@mountaineers.org.

If there was a safety incident or near miss, you will have the opportunity for submitting an Incident Report after submitting activity feedback. You may also use the Incident Report button on the activity detail page (from your My Activities page) or contact our Safety Committee directly at safety@mountaineers.org.

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  1. Integrate Spelling/Typo Correction/Suggestion into Text Search GH2953

    Add a feature or features that better handles misspellings and typos in text search strings. Two possibilities are: (1) a way to show potential spelling errors or typos like the red squiggly lines under such words, and/or (2) a feature like Google's "Showing results for {your corrected search string}. Search with {your original search string} instead."

    2 votes
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    High Priority  ·  0 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
  2. Integrate Fuzzy Logic to Text Search GH2837

    As a site visitor give when I submit a search with text search terms, give me search results that are "fuzzy" so that I get a better and more comprehensive list of items that meet my search criteria.

    By "fuzzy" we're thinking of things like singular vs. plural (e.g. leader vs. leaders) and first names (e.g. Ben vs. Benjamin).

    2 votes
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    High Priority  ·  0 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
  3. It would help if when the leader enters the title that was previously a designated trail if it clearly shows this trail is still included un

    It would help if when the leader enters a Routes and Places title that was previously a designated trail in planning a future trip if it clearly shows this trail is still included under a different route/place name

    1 vote
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    0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →

    We already have this capability. Thee are two places where we can indicate alternate titles, the Summary and the Title tab. Examples of each of these to this suggestion form Mount Olympus/Blue Glacier, https://www.mountaineers.org/activities/routes-places/mount-olympus-blue-glacier.

    Also, the text in the Summary field and the titles in the Titles tab are indexed and used to rank results high in search results, so it should be easy to find Routes & Places by any of its alternate titles or words from the Summary.

    If there are specific Routes & Places where we need to improve the Summary to indicate all of the options and variations for a route, or we need to add titles to the alternate titles list, please use the Route/Place Updates, Images & Resources Form, https://www.mountaineers.org/activities/route-place-updates-images-resources.

    If you find an activity you led in the past on your My Activities page, you can find the route/place in that…

  4. Fix rich text fields in our form builders so that are mobile accessible.

    In order to make application processes simple for the applicants, we need to be able to allow the applicant to hyperlink other documents into an application, which we use a rich text field for. these rich text fields are not accessible (or even visible) on mobile, so we're getting applications with blank answers, and the applicant didn't even know there were questions they missed.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. Add "Applied" as a Registration Status Option GH2950

    Add a status that the course leader could assign when they manually add an applicant to the roster, before they have been accepted or declined. eg. the Basic Climbing Course roster would have 300 applicants that were manually entered by the leaders. (this has the problems of communicating to applicants to create a guest account and probably too much admin burden for leaders). As students are accepted, they are moved to "offered" at which point they can pay for the course. All who aren't accepted simply remain on the "applied" roster. This would allow a quick report for following years…

    1 vote
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    High Priority  ·  0 comments  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →
  6. Use Only the Imprint Field for Books GH2942

    When importing books, use only the "Imprint" field from the Product Marketing object in Acumen. It appears that we are combing the Publisher and Imprint fields to make "Publisher/Print" and it's looking a bit messy:

    2 votes
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    Planned  ·  0 comments  ·  Books  ·  Flag idea as inappropriate…  ·  Admin →
  7. Display Initlal Message for Course Tempalate Team Rosters GH2941

    For course template team rosters that have a slow initial load time, display the message, "Gathering roster data. This may take a up to a minute." until the roster data is displayed.

    1 vote
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    High Priority  ·  0 comments  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →
  8. Allow Chaperone Registration for Youth Activities GH2876

    For youth activates that are not part of a youth program, enable the ability for leaders to set a chaperone capacity and for chaperones to register.

    9 votes
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    High Priority  ·  0 comments  ·  Youth  ·  Flag idea as inappropriate…  ·  Admin →
  9. Add "Maximum Route/Place Capacity" field for route/places GH2937

    Add a field for routes/places that shows the maximum total capacity (over all bookings) for each route/place.

    4 votes
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    High Priority  ·  0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  10. Multiple badges within a committee GH2933

    As more committees move towards multiple leader badges, it would be helpful for committees to be able to easily assign more than one badge to their leaders (For example: Basic Snowshoe Leader and Intermediate Snowshoe Leader).

    This would provide the ability for a committee to assign other specialty badges as well such as a "mentor" badge.

    Committees should be able to assign these badges to a new leader or when editing an existing leader, and it would be very helpful if they could do all of it from within their committee roster.

    4 votes
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    High Priority  ·  1 comment  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →
  11. Change Shopping Cart Timer Message Text GH2932

    Change the shopping cart timer message text to:

    You have {time_remaining} minutes to complete your registration and payment or your registration will be canceled to give others a chance to register.”

    Where time_remaining is 30, 29, 28, etc. minutes (it starts at 30 minutes, a website setting that can be increased or decreased if needed).

    It seems like it might be better to show how many minutes remain to give a better sense of urgency.

    0 votes
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    High Priority  ·  0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  12. Consolidate Responses on Website Feedback Forms SD672

    We updated the responses to some of the "questions" on our feedback survey forms. The aggregated data shows both the old and the new/edited response. To make the data clearer, we should consolidate the old and new response so that are counted as being the same.

    3 votes
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    High Priority  ·  0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  13. Update Website for Goolge "Remote Jobs" (Employment) GH2915

    To improve our listings on Google, add fields and markup needed for Google's "Remote Jobs" feature.

    1 vote
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    High Priority  ·  0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  14. Add way to Embed EveryAction advocacy forms into blogs, webpages GH2924

    Being able to embed the action form into a Mtnrs blog or webpage would simplify the number of steps/clicks members would have to take in order to engage on an action.

    1 vote
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    High Priority  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. Tweak to Volunteer RSVP button

    Having a button for volunteers to RSVP is great, however it's quite confusing for those wishing to attend the event even if there is a link or button in the text for them to go to EventBrite.

    My suggestion...when we're setting up an event RSVP and choosing Volunteer instead of participant, it would be more helpful if the button it creates in the right sidebar says RSVP as Volunteer instead of just RSVP. The text above the button should also reflect that it's to volunteer. See my examples.

    1 vote
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    New  ·  0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  16. Favorites & x-Outs

    There are so many great hikes, climbs, scrambles, activities that it's hard to decide what to choose on any weekend day.

    Similar to Redfin house hunting, I recommend the option to "Favorite" an activity/course which gets added to a list of your favorites or "x-Out" which removes that activity from your view.

    This way, a user wont have to screen shot, write down, or re-search for an activity which piqued their interest after scanning through the many options.

    Cheers!

    1 vote
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    New  ·  0 comments  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →
  17. Automate updating profile url when a member changes their name

    Automatically update profile url when a member changes their name in the system to avoid negatively impacting people (one example of a demographic that could be negatively impacted is trans folks). Right now, if a member updates their name in the system, it updates everything except URL generation automatically. The user then has to personally email someone to manually update it. It would be good if this process was automated to decrease the need for this extra step.

    4 votes
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    New  ·  0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  18. Allow course leaders to offer spots to students whose offer has expired GH2971

    Right now students are offered a spot and they have 5 days to complete offer and then they are put into cancelled mode. Students also can be trying to complete their offer online and for courses where you have to pick field trips they often navigate away from the screen to check calendars and when they come back the 30 minutes is up and they have been kicked into cancelled mode. Both of these cancellations usually result in the student reaching out to the course leader and the course leader is unable to offer them a spot so instead member…

    1 vote
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    0 comments  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →
  19. Add Total Column on "View Lodge Stay Rosters" Summary Section GH2925

    In the "View Lodge Stay Rosters" "Summary" section add a "Hosts, Volunteers & Participants" column that is the sum of the "Hosts & Volunteers" + "Participants" columns.

    1 vote
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    High Priority  ·  0 comments  ·  Lodges  ·  Flag idea as inappropriate…  ·  Admin →
  20. Include all fields in the CSV download after an activity closes GH2929

    As an admin or a leader, I would like to see all fields in the CSV download so that I can better manage courses and activities. Also reorder the fields so that like information is grouped.

    1 vote
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    High Priority  ·  0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
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