General Feedback
This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.
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741 results found
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SHOW AUTOMATIC WARNING FOR AUTOMATIC FAILED PAYMENTS AND EXPIRING CREDIT CARD SD432
Change the "about to be charged" message to a "your payment failed" message on the My Payments page when a scheduled payment fails (annual dues and/or monthly donation). Also show a red warning on the main My Profile page and the My Payments page if the credit card if it expires before one of the person's automatic payments is scheduled.
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CANCEL/STATUS BUTTON FOR BOOK & MERCHANDSIE PURCHASES SD355
Introduce a function for people to cancel or view their book and merchandise orders after purchase.
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Roster Management - Canceling after registration closes GH1782
Currently if registration for an activity is closed and the leader cancels someone from the roster, the next person from the waitlist is automatically added to the roster. To avoid this the total capacity of the trip has to be reduced before canceling someone. This is annoying as a leader and confusing for the participants if done wrong. Once registration is closed, the roster should be fixed unless manually edited.
0 votesRoster management is now manual after registration has closed. We will be sending out a notification in leader lines but please pass along to your fellow leaders.
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Add cancelation date range
Issue:
I'm a trip leader. A couple days before a trip I don't want anyone new signing up for planning/logistics reasons. The solution for that is to have signup close a couple days early. But then people signed up can't cancel from my trip without emailing me and having me do it (or the Program Center do it), which is a pain for me to do. Since someone can't be signed up for 2 trips at the same time, they might need me to cancel them ASAP so they can sign up for another trip, but I might not be…0 votesWe definitely understand where this idea is coming from but at this point we must decline the idea for the following reasons. 1) We had many leaders from across the organization request manually roster manipulation after registration has closed and this is in contradiction to that widespread request. 2) We are concerned that this is too complicated for our members and leaders since Member Services already spends a decent amount of time explaining what registration open and close dates are and how they work and this idea makes the process a little harder to remember.
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ADD AUTOMATIC ANNUAL MEMBERSHIP RENEWAL PAYMENTS AND AUTOMATIC MONTHLY DONATIONS TO MY PURCHASES SD420
If I have, show automatic annual membership renewal payments and automatic monthly donations on my My Purchases page. Also show me the credit card I use for these and allow me to change that card or to enroll in or cancel either of these automatic "payments." Note: We're combining the My Purchases and My Recurring Payments "pages."
0 votesCompleted Sep 2015
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Show leader permission required even if registration isn't open GH1498
Show if leader permission is required on the activity page before registration opens. Currently if registration is not open yet, the activity page says when registration will open but does not mention if leader permission is required or not. It's frustrating to wait until the day registration opens and then discover that you need to have emailed the leader first.
0 votesLeader permission now shows before registration is open so you can be prepared to email the leader.
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Finding Volunteers SD404/391
Now that we are collecting volunteer skills and interests on My Profile, we need a way to find those whose interests and skills match available volunteer opportunities.
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Replace Book References and Retire Old Editions SD373
As a site administrator, I need to be able to replace references to an old edition of a book with a new edition in content items like Activities, Activity Templates, Courses, Course Templates, and Routes & Places.
Allows customers who purchased an earlier edition to see info about that while ensuring that from now on, everyone purcahses the new edition of the book, because it is showh in the shop and on all details pages with "recommended reading."
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Add Recommended Reading to Blog Posts SD388
As a blogger I'd like to be able to add "Recommended Reading" (aka books from the shop) to my blog post so that my readers can easily purchase those books. Great for how-tos, author blogs and book release posts.
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Change Color for links that those with higher permissions can see
Can the colors on "hidden" menu options be changed? The red text on blue background is almost impossible to read.
0 votesOn calendar views, we have white text on colored backgrounds with the background color denoting the state.
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SELL "MERCHANDISE" ONLINE SD139/323/342
Update content type,layout product page similar to the book view, but specific to logo'd merchandise, and set up faceted search
0 votesFeb 2017
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0 votes
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FREE INSTRUCTOR DESK COPIES GH1247
When a volunteer instructor sets up a course, offer them a free text PDF of any Mountaineers Books (MB) title. Also offer them the option of specifying a non-MB text for their course that MB will purchase and fulfill. The instructor would communicate the later text via an email (linked).
0 votesThere are instructions on the course template and course edit forms how to request “desk copies” of our books.
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NEW TEXTBOOK FIELDS IN COURSE FORMS SD342
Link instructor-selected required textbooks to courses and have them automatically appear as a separate items in a course registrant's shopping cart. Student has option to remove from cart. Also make adjustments in course "view" to identify both "required" and "recommended" texts.
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Lodge Reservations SD26/44/418
Develop capability to setup lodge weekends, For member and guests to register online, And admins to manage group reservations
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0 votes
We completed and launched many of the desired youth programs features in Jan, Feb and Mar 2016.
In May & Aug-Sep 2016, we added the youth forms feature.
In FYE17, we may add the monthly payment feature that is described in this idea: https://mountaineers.uservoice.com/forums/273688-general-feedback/suggestions/16938802-allow-monthly-paymenst-for-annual-youth-programs
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Add Staff UI for Procesing Refunds SD289
Now that we have a My Purchases on the website, we need to be able to properly record refund transactions in all of our systems. This will also reduce the time needed and improve the accuracy of by our Members Service Team to process refunds.
- Staff need the ability to issue refund (full and partial) when canceling a person from an activity or course.
- Staff eed to be able to cancel a person'smembership and refind a specified amoutn of annual dues that have been paid.
- Staff need to be able to cancel and refund full and partial amounts for book…
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Make "?" widgit display in all browsers
Having trouble with Safari I'm on a Mac OS X 10.7.5.
0 votesIf anyone experiences this, please submit a ticket by emailing us at info@mountaineers.org.
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Add age parameters for youth only activities GH 1253
To prevent adults from registering themselves or the incorrect family member allow course leaders to indicate age parameters as pre-requisites for courses, course related activities and activities.
0 votesThere is now a minimum and maximum age field on courses and activities to avoid having parents sign up for youth specific activities.
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