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General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.

We receive lots of great ideas, so please search the forum before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation, and how it could benefit The Mountaineers. If you want to learn more about what we've already implemented and what is up next, please visit our Technology Blog. Thank you for your participation!

Please note that all our courses, events, trips, course-related activities, clinics, seminars, and lodge stays have forms for you to give feedback when you participate. You’ll get an email reminder to do so just after the activity. If your feedback is of urgent nature it may be best to contact the chair of the committee that sponsors that program directly. Not sure who the chair is? Visit our Committee Chair Directory or contact our Member Services Team at info@mountaineers.org.

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741 results found

  1. "My Activities" should be visible on the landing page after the login

    I'm internet savvy but didn't discover "My Activities" and other menu items that are currently hidden behind the login name, until recently.
    Make the site intuitive like http://www.Meetup.com. It shouldn't require training.

    1 vote

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    Declined  ·  Jeff Bowman responded

    Thanks for the suggestion. The “My Activities” is in the profile menu in the upper right section of our website’s header per website best practices. Unfortunately, there’s just not room to expand all of the items in the profile menu to the header. The My Profile menu will have a bit more prominence in our mobile design, so when you’re using a smart phone or tablet the My Profile menu will be a bit easier to find.

  2. Reset faceted searches when date boxes are emptied GH1435

    If both Start Date and End Date boxes in the "Starting..." section of the faceted searches (Find Activities, Find Course and Find Instructor Opportunities) are emptied, reset/resubmit the search.

    It can be removed by clicking the date filter at the top of the search, but we also want the date filter to be removed if the date boxes are emptied.

    1 vote

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  3. Make Autorenewal purchases show in My Purchases area GH1393

    Right now autorenewal purchases don't go through shopping cart so not showing up properly in My Purchases tab of the My Profile page.

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  4. Properly Group and Sort Replies to Comments GH1392

    We're currently sorting trip reports and blog comments in reverse chronological order. This part is okay. But replies to a trip report or blog comment seem to appear "above" the post to which they apply. Ideally we want to place them "below" the post to which they reply and better differentiate replies from the original post.

    1 vote

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    Completed  ·  Jeff Bowman responded

    Comments and replies are properly grouped and sorted in chronological order now.

  5. Mileage and Elevation Gain modifications GH1474

    Although Leaders can change the mileage and elevation of a trip they took instead of using the default route/place data, they currently have to do this by editing the "activity." It would be one-step easier if this was possible on the same page as when you "close out" the activity. Can we duplicate that data input there as well as in the activity template?

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    Completed  ·  Jeff Bowman responded

    You may now update the mileage and elevation gain when closing an activity in addition to the trip results, participant results and volunteer hours. We also improved the instructions on the roster page, so it shoudl be much clearer how to close an activity.

  6. Still Logged In as a Zope User GH1096

    A few folks have received a "Still Logged is as Zope User" message when logging out of the website. Please let us know if you are one of them. Thanks!

    Here is info that would be helpful to us if you experience this issue:

    • What device are you using (brand, model, etc.)

      • What browser and operating system you are using.
      • Was there anything odd about when you logged in?
      • From where did you log in (e.g. following a link in an email or bookmark/favorite that required log in or navigation directly to mountaineers.org.)?
      • What page were you on when you…
    1 vote

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    Cancelled  ·  Jeff Bowman responded

    We understand what causes this issue and it is only an issue with site admins. It has not been reported by anyone in several months.

  7. Bookstore Hours

    I love the bookstore, but wish it was open on Saturdays so that those of us with day jobs could use it more often!

    1 vote

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    Completed  ·  Jeff Bowman responded

    Most of our members are out playing on the weekends and we are not in a great retail location so Saturdays historically has not been a good fit. Please do review our extended hours on the bookstore page, mountaineers.org/bookstore. Thanks!

  8. When viewing someones profile make the "My Activities etc" show up differently than one's personal profile GH901

    When browsing another members page, many of the headers appear as if I'm viewing my own page (My Activities, My Profile, My Courses). It's a bit confusing at first whether those will continue navigating another users page, or will take me to my own.

    1 vote

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    Completed  ·  Garrett Arnold responded

    When viewing someone else’s profile we now have changes to help make it clearer whose profile you are looking at. When you are looking at someone else’s profile it no longer says My Activities or My Courses it simply says Courses and Activities and the person’s name is inserted above so it is clear that it isn’t your profile you are looking through.

  9. Move Question Mark

    The question mark at the bottom of the web page is right on top of the down arrow on the scroll bar, so its really easy to accidentally click on it, which is very annoying. Can we move the location of the question mark a little so that it doesn't cover the scroll bar? (from Ralph Wessels)

    1 vote

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    Cancelled  ·  Jeff Bowman responded

    We’ve reviewed and discussed and unfortunately, we cannot find a better place for the question mark to live, and no one else has reported this as an issue.

    Please do email us at info@mountaineers.org if there’s anything you need.

    Thanks again for bring this to our attention!

  10. Make Mountaineers e-newsletters come from different email than activity emails

    It's helpful for me to be able to sort through activity related emails separately than e-newsletters. Maybe make these come through as activities@mountaineers.org versus info@mountaineers.org

    1 vote

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    Low Priority  ·  Jeff Bowman responded

    We discussed and determined that our current infrastructure is best with just one address for our email newsletters, confirmations and notifications.

  11. Bookmarking a place in the activities list SD387

    When I’m scrolling through the Activities and something catches my eye, I’ll open it to check out the details. After reading it and deciding to continue, I click the browser back button or the back to activities arrow. Either way it takes me back to the TOP of the activities page even if I had been at the bottom. I have to scroll back down to where I was – if I remember where that was – to continue where I left off. There should be a way to return to where you left off without all the backtracking. Is…

    1 vote

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  12. Make it possible to search activities by asst leader and co-leaders GH1527

    Make it possible to search activities by co-leader or assistant leader, right now you can only search by primary leader.

    1 vote

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    Completed  ·  Jeff Bowman responded

    You may now search activities and courses by leaders name for leaders who are co-leaders, assistant leaders or mentored leaders.

  13. Announce class times

    Please put class times in with the dates on the registration page of each class.

    1 vote

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    Completed  ·  Jeff Bowman responded

    We asked leaders to include times in their course activity listings.

  14. When regional chairs offer to help a member with something, follow through!

    I have a road trip to Zion coming up and would have liked to post as global activity. I have been a member for only one year so was unable to post. Tacoma Branch Chair offered to help any way he could and though I reached out twice, I received no follow through. Suggest:
    1. Changing rules for activity posts so those who have experience and good activities can communicate to others who may be interested in participating.
    2. If you are a in a lead position (regional chair) and offer your assistance, follow through to your membership community. It…

    1 vote

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    Completed  ·  Jeff Bowman responded

    Chris corresponded with you about these issues. Please let us knwo if you need anything more.

  15. Leaders of a committee should be able to access old course rosters

    From Dennis Miller via info@mountaineers.org

    It appears that courses expire which means they don't show up under the course template unless you are course admin.

    1 vote

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    Completed  ·  Jeff Bowman responded

    Committee admins can see all courses. If a person needs to work with historical courses, they should be a committee admin.

  16. 1 vote

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  17. GH1123 include the ability to include attachments.

    GH1123 include the ability to include attachments.

    1 vote

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    Completed  ·  Jeff Bowman responded

    You can now add up to three attachments to email sent from the website. Please be sure to keep the total size of all attachments to 10MB or less.

  18. Enhance promo code limits GH1111

    As discussed, can you please talk to David about adding a “max use” requirement for our Promo Code. Right now you can add a maximum use per person, but not per code. Meaning you can only use a code once, but then you could give me the code and I could use it (also only once).

    Ideally we’d like to create a requirement for promo codes so they can only be used once (in the case of gift membership) which means we don’t’ ever need to go back in and add an expiration date, as it will expire once it…

    1 vote

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  19. Fix message in blue roster tab

    When you aren't listed as a participant for a leader or a trip it currently says Log in to see roster even if you are logged in. We need the text to say "Only participants of the trip can view other members on the roster. "

    1 vote

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  20. Add course template name to activity searches for field trips GH1142

    Add the course template name (essentially the course name with the year) to the activity search results so people can find the right field trip that they want to instruct at.

    1 vote

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