General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any forum idea and will be notified of status changes to that idea. Your feedback helps us prioritize projects and improvements for our organization. We receive lots of great ideas, so please search the forum first before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation of your idea and how it benefits The Mountaineers. If you want to learn more about what has already been developed and what is up next, please visit our Technology Blog. Thank you for your participation!

Please note that all our courses, events, trips and course-related activities have feedback forms so that you give feedback for every activity in which you participate. You’ll get an email reminder to do so just after the activity. If your feedback is of urgent nature it may be best to contact the chair of the committee that sponsors that program directly. Not sure who the chair is? Contact our Member Services Team at info@mountaineers.org.

If there was a safety incident or near miss, you will have the opportunity for submitting an Incident Report after submitting activity feedback. You may also use the Incident Report button on the activity detail page (from your My Activities page) or contact our Safety Committee directly at safety@mountaineers.org.

If you reached this site wanting to report problem behavior by another member or harassment. Please submit a Behavioral Complaint Form.

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  1. Add a "Leader Permission" Style Feature to Lodge Stays GH2253

    Add a "Leader Permission" style feature to the lodge stay, so that lodge admins can configure a message that guests see and then a checkbox in the lodge stay reservation model dialog that drives whether the "Reserve" button is active. See the attached file for a sample of how this might look.

    Something like:

    Reservation Restricted
    Reservations are currently restricted to Everett Avalanche Course students.
    [ ] I have permission to make this reservation.

    9 votes
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    0 comments  ·  Lodges  ·  Flag idea as inappropriate…  ·  Admin →
  2. Better Track "Guest Groups" in Lodge Rosters GH2289

    Add a “Guest of” column to the on-screen lodge rosters and their download, so we know who’s with who.

    9 votes
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    0 comments  ·  Lodges  ·  Flag idea as inappropriate…  ·  Admin →
  3. add scramble category

    At the scramble summit, there was unanimous desire to be able to tag a scramble as rock or snow. I gave two suggestions and they didn’t seem to have a strong opinion one way or another.

    First: since Winter Scramble is under difficulty, just add Rock Scramble and Snow Scramble. They liked the simplicity of this and that if something is rock/snow you can just tag something as both. They did feel like its not truly a “difficulty” rating, so logically it doesn’t make a lot of sense under difficulty.

    Second: Add a “scrambling category”. The benefit here is that…

    9 votes
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    0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →

    This is easy to do using “Rock Scramble” and “Snow Scramble” in the Difficulty field like we do "Basic Rock Climb and “Basic Glacier Climb.”

    We just need volunteers to add these to our scramble Routes & Places. Please send an email to info@mountaineers.org if you are interested in helping. Thanks!

  4. Display trail or route on route/place map GH2019

    While it would be a lot of work to populate initially, the question was raised at our committee meeting whether the map for a route/place could actually show the route, rather than just the start and end points. This could come from either a GPS track or from tracing it out on a map. Alternatively, there could be a place, like a "Materials" folder and tab for each route/place, where we could upload a GPX file with the route.

    9 votes
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    8 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  5. Track Leaders, Instructors and Members better on Committee Rosters including Automatically Assigning Leader Badges SD134/SD580

    Right now you are added as a leader to a committee and Member Services gets an email notification that requires them to add the badge. Leader web rights however are instantly granted with the addition to the roster.

    Expiration dates for each, automatic leader/instructor badge assignment/removal, roster removal if none remain. Add committee member checkbox. Bulk update tools for managing roles/expiration dates. Determine what an instructor really is.

    9 votes
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    11 comments  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →
  6. Have an option to display Learn items and Explore activities in one screen SD360

    If I want to see everything going on at all branches for both Explore (activities) and and Learn (courses/clinics/events) in (for example) Sea Kayaking there is not a straight forward way of doing this. I want to look ahead and decide what in the Sea Kayaking world I might like to do and have it all listed chronologically.

    9 votes
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    6 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →

    We just launched all of these changes:

    As part of “single activity courses,” we now show the new “single activity courses” in both Find Activities and Find Course, Clinics and Seminars.

    We have improved the site-wide search where one can find any kind of content and be able to filter that search on the type of content desire (e.g. activities, courses and/or events).

    More info about Single Activity Courses
    http://feedback.mountaineers.org/forums/273688-general-feedback/suggestions/6836270-create-a-new-course-content-type-better-suited-for

    More info about Site Search Improvements
    http://feedback.mountaineers.org/forums/273688-general-feedback/suggestions/7053736-improve-site-wide-search-sd360

    Also visit thew blog for these updates:
    https://www.mountaineers.org/blog/2-5-seminars-clinics-search-youth

  7. Print Youth Program Forms SD647

    We'd like to print the Youth Program Form(s) as we do for the Youth information Form(s) from the Youth Flag Report.
    - We'd have two "print" buttons on the Youth Flag Report: "Print Youth Information Forms" and "Print Youth Program Forms"
    - We'd use the same "line in the sand" (i.e. ~~~) to include only text/responses above the line for the program form(s) being printed.

    8 votes
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    0 comments  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →
  8. Add a Cancellation Closing Date to Lodge Stays GH2783

    Lodges need a minimum number of guests to open and must decide by Thursdays at noon whether to open for the weekend. After this point, the decision is made and to open and funds for food has been committed. But we can often handle more reservations, see we need to be able to keep reservations open longer, but prevent cancellations and refunds from being processed after the go/no go decision point.

    8 votes
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    High Priority  ·  1 comment  ·  Lodges  ·  Flag idea as inappropriate…  ·  Admin →
  9. Reclassify Snowshoe Routes and Trips Using New S/T Rating System ~WebsiteOnly

    This posting is the result of 1) a few years of cross-branch discussions among the Snowshoe Programs of the various branches, and 2) email discussions with the Program Center about how to go about changing the rating system used to classify Snowshoe trips. The feedback we received from the Program Center was that the correct way to document our request for changing the website was to post the changed to feedback.mountaineers.org.

    The Snowshoe Programs of the various branches would like to change the way that Snowshoe Routes and Trips are rated so that each route/trip has a separate Strenuous and…

    8 votes
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    1 comment  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →

    The website project needed to implement the new snowshoe S/T trip ratings is scheduled for work this spring/summer with the intent to be ready for the next season.

    We will need to provide new inputs for the revised snowshoe trip ratings, and your recommendations based on recently led or traveled trips is appreciated! We have created a Google spreadsheet to collect input. Please take a moment to share your recent insights on snowshoe trip routes.

    https://docs.google.com/spreadsheets/d/1G1wwT0scoS4LYk8BXsXY_BSoARfJxCRejB_HPcxx_N8/edit#gid=0

  10. Need Feedback Survey for Lodge Stays SD634

    Right now there is no way for participants to submit feedback on their lodge stay. Create a web form survey like we do activities, courses, and events. On Mondays (or maybe Tuesdays to account for the holiday weekends), send a link to anyone who stayed at the lodge in the last seven days. Aggregate this feedback on the lodge pages.

    8 votes
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    0 comments  ·  Lodges  ·  Flag idea as inappropriate…  ·  Admin →
  11. Add a donation thermometer to our donation pages to track progress SD514

    Make it so our individual youth, conservation and peer to peer campaigns have front pages with a thermometer widgit that shows the campaigns progress.

    8 votes
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    0 comments  ·  Fundraising  ·  Flag idea as inappropriate…  ·  Admin →
  12. Add Emergency Contacts to Committee Rosters & Course Rosters GH1836

    Currently, emergency contacts can be viewed / printed for Activity Rosters, but not Committee Rosters or Course Rosters. This creates a shortcoming in safety preparation for course field trips, as there is not a reliable means of having emergency contact info available for students & instructors participating at field trips. Would seemingly be a relatively easy fix to make Committee & Course Rosters function similar to Activity Rosters.

    8 votes
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    4 comments  ·  Safety  ·  Flag idea as inappropriate…  ·  Admin →
  13. Beef up our route-place database to include all of the routes-places in the '100-best' books

    The system has such capacity for displaying our routes and places in an attractive and appealing way, with enough detail to know where the trailhead is and whether or not it covers the route or place that one wants to take. It seems a huge missed opportunity to let routes-places be submitted without even the most basic of descriptions other than the pure length and elevation gain, which doesn't tell us much. Yet I know that Member Services is deluged with route place requests that are so urgent that you hesitate to push back. I wonder if we might be…

    8 votes
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    0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →

    We considered a site-wide volunteer initiative to continue improve our Routes & Places and then add to them, but have no one who has expressed interest in helping yet. Please contact us at info@mountaineers.org if you would like to help.

    Remember that you can always add a new route/place and send us updates and corrections to those that exist (using the link on each route/place).

  14. Add a filter for Cancelled Activities on My Activities page GH1325

    Can we please get a sort or filter button on this page so that we don't have to view the canceled events?

    8 votes
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    4 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →

    Based on the original request and comments, we added “Show Canceled” checkbox, “Show waitlisted” checkbox and a date range filter. We did the same for the My Courses & Programs page. Go check it out!!

  15. Access to Badge Rosters SDtbd

    Provide access to badge rosters with means for admins to maintain them and correct inaccuracies. I know of no defensible reason to hide this information, especially from committees that need it to do their jobs.

    8 votes
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    11 comments  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →

    Badge Rosters are a compilation of other rosters managed through different avenues. Meaning course admins can grant badges through their course rosters by graduating students. Right now the badge rosters are very long and not easy to manage – even for staff. We are not trying to hide information at all and simply are working to develop a system that is more manageable for everyone.

    Please respond with a few examples of what accessing badge rosters would enable you to do not which you cannot currently do. Thanks!

  16. Add Last Activity Led Date Field to Committee Roster SD597

    This would help with committee roster management bay making it easier to find inactive leaders.

    7 votes
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    Completed  ·  0 comments  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →
  17. Course activity review tool for courses with 2-3 activities SD664

    Include some bulk review and update tools for courses where we only 2-3 required activities. For courses like WFA, Navigation or Basic Snowshoeing with just a couple required field trips/lectures make a roster preview and download that allows you see that a student is registered for all required activities and then their participant result and probably participant notes. This is probably exception report for a course roster compared to 1-3 activity template roster (on screen and download).

    For more involved courses we are hoping to build a mega download of all activities for students involved in that course. See listing…

    7 votes
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    5 comments  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →
  18. View/download badges of all the people on a committee roster and add filters SD417

    Add filters to top of the page- narrow list down to instructors, leaders or committee members. Also includes instructor opt in/out checkbox. Any other filters?

    Add 4 badge columns to the download so you can see leader badges, skill badges, course badges and instructor badges.

    7 votes
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    3 comments  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →
  19. Youth registration checkbox for activities and courses GH2750/2751

    On activities when youth register, Please change:
    I have verified that a Qualified Youth Leader will be present for this activity, I meet the age and skill requirements, and I have permission to participate in this activity. Request Leader's Permission

    to:
    I have verified that a Qualified Youth Leader will be present for this activity,The youth registrant meets the age and skill requirements and has permission to participate in this activity. {Request Leader's Permission link}

    Also please add this checkbox to courses:

    I have verified that a Qualified Youth Leader will be present for this all course activities. The youth…

    7 votes
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    1 comment  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  20. Improve Roster Functionality: Track Mentored Leaders

    How to show mentored leaders on trip (perhaps leave as is but automatically make anyone whose role is co-leader or mentored leader and admin and add "show as contact" checkbox. How to show on committee roster. Probably Leader box checked with mentored leader note and a "short" expiration date. Also add survey aimed at trips with mentored leader (show this feedback to primary leader, co leader and mentored leader)

    7 votes
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    3 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →

    See the second comment by Jeff Bowman (Jun 28, 2017) for how to use the features we have for tacking mentored leaders. There are two items left, automating checking the admin box for co- and mentored leaders, and creating a how to page for our Leaders Resources.

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